SlideShare a Scribd company logo
Turbocharge Your
UGC & Employee Advocacy
Strategies.
Your presenters.
ALEX VAIDYA
CEO & CO-FOUNDER
STORYSTREAM
MICHAEL SOERENSEN
CO-FOUNDER
SOCIUU
VIKRAM RAVI
TRANSFORMATION DIRECTOR
FALCON.IO
Today’s
Agenda.
• An overview of our new partnerships
• How you can scale your user-generated content
strategy
• Create your employee advocacy program
• Access these capabilities through our new
partner integrations
User Generated Content Employee Advocacy
New partnerships 🎉
Falcon has joined forces with Brandwatch.
FULL SOCIAL SOLUTION
Understand & engage with customers
at the speed of social.
SOCIAL MEDIA
MANAGEMENT
Manage all your organization’s
social media activities across
networks, teams & regions.
DIGITAL CONSUMER
INTELLIGENCE
Know what the world is saying
about your brand and the topics
that matter.
FULL SOCIAL SOLUTION
Understand & engage with customers
at the speed of social.
User Generated
Content
Employee
Advocacy
Digital Asset
Management
Product ecosystem.
User Generated Content Solution for Falcon.io
What keeps social marketers awake at night?
“I need more content & it needs to stand out”
User Generated Content to the rescue...
Authentic & Trusted Low Cost High Volume
of brands believe that UGC helps them
to connect with their customers and
foster customers’ trust in the brand.
72%
Social Media Week
But wait it’s not that easy is it?
How do I find
good quality
UGC?
How do I
manage usage
rights?
How does it
drive real
results?
User Generated Content for Falcon.io
StoryStream is a Content Curation platform specializing in user generated content.
We offer UGC sourcing, management and activation at scale.
Falcon x StoryStream - Platform Walkthrough
Click here to watch a 2 minute video
Trusted by leading brands globally
UGC gives you access to more content that engages & converts
Business Impact
Av. >40
UGC assets gained per
month with >80%
rights approval
>50%
higher organic social
engagement vs non-UGC
>30%
better CPA and >30%
increase in CTR when
UGC used as creative
Generate more content Increase Organic Performance Increase Paid Performance
Save time & cost Increase reach Grow leads
2x
More volume of
content posted into
social channels
Mercedes-AMG transforms social
media engagement with engaging UGC
● Gathering quality UGC and managing rights at global scale
● Increasing social media channel engagement using UGC
● Growing organic reach by posting more frequently and being
able to engage new segments.
StoryStream has allowed us to further engage our existing
passionate audiences while also reaching new segments using UGC.
Social & Digital Comms Manager Mercedes-AMG GmbH
“
>500
UGC assets per year at
> 80% approval rate
+52%
Increase in social
media post
engagement
NYX Cosmetics grow
Instagram engagement by
33% with localised UGC
● Using StoryStream to easily source and gain rights to the highest
quality content, using AI to filter and recommend content.
● Connect directly to SMMT for posting on to social platforms.
● Finding localised content language and style relevant to German
market
25-1
ROI based on cost
and content
efficiency
+92%
UGC usage rights
approval rate
+21%
Increase in organic
impressions
The platform is easy to use, and we are gathering a lot of high-value
content easily, reducing effort and costs of creating additional brand
content
Victoria Schulz | Social Media Manager
“
Organic Social
Connect UGC assets into content pool
ready for posting to increase organic
social performance.
Paid Social
Use UGC assets as creative in paid and
boosted campaigns across social
networks.
UGC Asset Library
Create a centralised UGC asset library og
high-quality, low cost content all with full
rights approva.
From €1500 pm
● 5x @mention feeds
● 10x #Hashtag feeds
● Rights Management
● AI curation
● 4 hours support p/m
● SLA
Copyright 2020, Confidential
UGC for websites & eCommerce
Other Options
Grow engagement and increase conversions by activating
UGC across your website experience.
● Dynamic Homepage, category & PDP display
● Add CTA and make content shoppable
● Enhances SEO to drive traffic
● Easy integration via embed code
● Pricing from €2,000 p/m
+70%
Higher basket size
Boden drive product discovery with
the best customer content
● Integrated UGC across eCommerce platform “Boden by me”
● Using UGC to create new ways to discover and buy products
● Allows a diverse range of imagery to be used across 5 regions
● Directly measured against revenue generation
80%
UGC engagement rate
when viewed
>10mins
page dwell times
We are now able to automatically find the best UGC, manage
the publishing rights and activate across our platforms at an
unprecedented scale
Senior Digital Content Manager - Boden
“
*when site visitors engage with UGC content module
Case Study
Driving value across the sales funnel to deliver > 8:1 ROI
StoryStream ROI
Awareness
Use of UGC in organic and paid social to increase
audience reach and engagement
Consideration
Provide visual & authentic content to drive
engagement & product discovery
Conversions
Support and validate customer buying
decisions with trusted content
+25%
Increase in
conversion rates
+60%
Increase in
basket value
+40%
Increase in page
dwell times
-53%
Reduction In page
bounce rates
+21%
Increase in
organic reach
+30%
Increase in
social ad CTR
*Example performance data from StoryStream customers
Working Together
StoryStream x Falcon
● Contract directly through Falcon
● Setup 2-4 weeks, depending on scope required
● Contact your Falcon representative to arrange a
StoryStream demo with us
Webinar Special: 15% discount offered to all
customers who sign up by November 15th
Thank you
Employee Advocacy
- releasing the opportunity !
Intro:Sociuu
Sociuu helps customers in +30
countries to engage their
employees!
"Employee Advocacy is not an
implementation, or a program.
It`s simply to release
opportunities all ready present"
Releasing the opportunities of Employee
Advocacy !
90%
..of your employees have a
LinkedIn account attached to
your company page.
400
Each of your employees has an
average reach of 400 potential
new customers, business
relations and talents.
10x
Your employees has 10x the
reach, compared to the reach of
your LinkedIn company page.
0,054 %
..is the average engagement rate
on content published only on
your LinkedIn company page.
1,55 %
..is the average engagement rate
on content shared by employees.
0,3-0,4 %
..is the average CTR on LinkedIn
paid ads
1,2 %
..is the average CTR on content
shared by employees.
VIDEO; See how Sociuu works
User Generated Content Employee Advocacy
To learn more, reach out to your
account managers
@falcon.io welcome@falcon.io
@falconIO

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Falcon Live Class: Turbocharge Your UGC & Employee Advocacy Strategies

  • 1. Turbocharge Your UGC & Employee Advocacy Strategies.
  • 2. Your presenters. ALEX VAIDYA CEO & CO-FOUNDER STORYSTREAM MICHAEL SOERENSEN CO-FOUNDER SOCIUU VIKRAM RAVI TRANSFORMATION DIRECTOR FALCON.IO
  • 3. Today’s Agenda. • An overview of our new partnerships • How you can scale your user-generated content strategy • Create your employee advocacy program • Access these capabilities through our new partner integrations
  • 4. User Generated Content Employee Advocacy New partnerships 🎉
  • 5. Falcon has joined forces with Brandwatch. FULL SOCIAL SOLUTION Understand & engage with customers at the speed of social. SOCIAL MEDIA MANAGEMENT Manage all your organization’s social media activities across networks, teams & regions. DIGITAL CONSUMER INTELLIGENCE Know what the world is saying about your brand and the topics that matter.
  • 6. FULL SOCIAL SOLUTION Understand & engage with customers at the speed of social. User Generated Content Employee Advocacy Digital Asset Management Product ecosystem.
  • 7. User Generated Content Solution for Falcon.io
  • 8. What keeps social marketers awake at night? “I need more content & it needs to stand out”
  • 9. User Generated Content to the rescue... Authentic & Trusted Low Cost High Volume
  • 10. of brands believe that UGC helps them to connect with their customers and foster customers’ trust in the brand. 72% Social Media Week
  • 11. But wait it’s not that easy is it? How do I find good quality UGC? How do I manage usage rights? How does it drive real results?
  • 12. User Generated Content for Falcon.io StoryStream is a Content Curation platform specializing in user generated content. We offer UGC sourcing, management and activation at scale.
  • 13. Falcon x StoryStream - Platform Walkthrough Click here to watch a 2 minute video
  • 14. Trusted by leading brands globally
  • 15. UGC gives you access to more content that engages & converts Business Impact Av. >40 UGC assets gained per month with >80% rights approval >50% higher organic social engagement vs non-UGC >30% better CPA and >30% increase in CTR when UGC used as creative Generate more content Increase Organic Performance Increase Paid Performance Save time & cost Increase reach Grow leads
  • 16. 2x More volume of content posted into social channels Mercedes-AMG transforms social media engagement with engaging UGC ● Gathering quality UGC and managing rights at global scale ● Increasing social media channel engagement using UGC ● Growing organic reach by posting more frequently and being able to engage new segments. StoryStream has allowed us to further engage our existing passionate audiences while also reaching new segments using UGC. Social & Digital Comms Manager Mercedes-AMG GmbH “ >500 UGC assets per year at > 80% approval rate +52% Increase in social media post engagement
  • 17. NYX Cosmetics grow Instagram engagement by 33% with localised UGC ● Using StoryStream to easily source and gain rights to the highest quality content, using AI to filter and recommend content. ● Connect directly to SMMT for posting on to social platforms. ● Finding localised content language and style relevant to German market 25-1 ROI based on cost and content efficiency +92% UGC usage rights approval rate +21% Increase in organic impressions The platform is easy to use, and we are gathering a lot of high-value content easily, reducing effort and costs of creating additional brand content Victoria Schulz | Social Media Manager “
  • 18. Organic Social Connect UGC assets into content pool ready for posting to increase organic social performance. Paid Social Use UGC assets as creative in paid and boosted campaigns across social networks. UGC Asset Library Create a centralised UGC asset library og high-quality, low cost content all with full rights approva. From €1500 pm ● 5x @mention feeds ● 10x #Hashtag feeds ● Rights Management ● AI curation ● 4 hours support p/m ● SLA
  • 19. Copyright 2020, Confidential UGC for websites & eCommerce Other Options Grow engagement and increase conversions by activating UGC across your website experience. ● Dynamic Homepage, category & PDP display ● Add CTA and make content shoppable ● Enhances SEO to drive traffic ● Easy integration via embed code ● Pricing from €2,000 p/m
  • 20. +70% Higher basket size Boden drive product discovery with the best customer content ● Integrated UGC across eCommerce platform “Boden by me” ● Using UGC to create new ways to discover and buy products ● Allows a diverse range of imagery to be used across 5 regions ● Directly measured against revenue generation 80% UGC engagement rate when viewed >10mins page dwell times We are now able to automatically find the best UGC, manage the publishing rights and activate across our platforms at an unprecedented scale Senior Digital Content Manager - Boden “ *when site visitors engage with UGC content module Case Study
  • 21. Driving value across the sales funnel to deliver > 8:1 ROI StoryStream ROI Awareness Use of UGC in organic and paid social to increase audience reach and engagement Consideration Provide visual & authentic content to drive engagement & product discovery Conversions Support and validate customer buying decisions with trusted content +25% Increase in conversion rates +60% Increase in basket value +40% Increase in page dwell times -53% Reduction In page bounce rates +21% Increase in organic reach +30% Increase in social ad CTR *Example performance data from StoryStream customers
  • 22. Working Together StoryStream x Falcon ● Contract directly through Falcon ● Setup 2-4 weeks, depending on scope required ● Contact your Falcon representative to arrange a StoryStream demo with us Webinar Special: 15% discount offered to all customers who sign up by November 15th
  • 24. Employee Advocacy - releasing the opportunity !
  • 25. Intro:Sociuu Sociuu helps customers in +30 countries to engage their employees!
  • 26. "Employee Advocacy is not an implementation, or a program. It`s simply to release opportunities all ready present" Releasing the opportunities of Employee Advocacy !
  • 27. 90% ..of your employees have a LinkedIn account attached to your company page.
  • 28. 400 Each of your employees has an average reach of 400 potential new customers, business relations and talents.
  • 29. 10x Your employees has 10x the reach, compared to the reach of your LinkedIn company page.
  • 30. 0,054 % ..is the average engagement rate on content published only on your LinkedIn company page.
  • 31. 1,55 % ..is the average engagement rate on content shared by employees.
  • 32. 0,3-0,4 % ..is the average CTR on LinkedIn paid ads
  • 33. 1,2 % ..is the average CTR on content shared by employees.
  • 34. VIDEO; See how Sociuu works
  • 35. User Generated Content Employee Advocacy To learn more, reach out to your account managers