This document outlines a workshop on facilitating skills for consultants. The workshop goals are to increase skills in workshop design, facilitation techniques, handling challenging situations, and avoiding common pitfalls. Participants will learn about workshop design's role in driving change, a facilitator's important communication tools, and balancing process with substance. Other course elements include time management, energizers, icebreakers, feedback, and reviewing success factors. The workshop aims to equip consultants with strong workshop leadership skills.

1. Workshop Facilitation Skills
for Consultants
Long Litt Woon
© 2009 woon@long.no, www.longolsen.com

2. Workshop nightmare
What is the worst thing that can
happen when running a workshop?
© 2009 woon@long.no, www.longolsen.com

3. Course goals
Increase workshop facilitation skills by
learning
• Workshop Design
• Fundamental facilitation skills and techniques
• Common pitfalls and critical success factors
• How to handle challenging situations like
– Dominating/shy participants
– Running out of time
– Lack of interest. Bored participants
– ”Sabotage” etc.
© 2009 woon@long.no, www.longolsen.com

4. Workshop Design:
an instrument for change
“Process”
Ready to
commit to
change
Increased
motivation
Expectation
management.
Resistance.
“Substance”
Knowledge of What does this mean What shall we do?
relevant topics for us?
© 2009 woon@long.no, www.longolsen.com

5. A facilitator’s handluggage
Solution solving techiniques
Communication
skills
Meeting
Creativity planning skills
Role
understanding
Understanding of
group dynamics Insight into conflict
dynamics and
resolution
Presentation
Self understanding
skills
Balancing process and substance
© 2009 woon@long.no, www.longolsen.com

6. Other course elements
Time management
Pitfalls Critical success factors
Energizers
Review
The gift of feedback
Icebreakers
© 2009 woon@long.no, www.longolsen.com

7. Want to know more?
Contact me
www.longolsen.com
Cell: +47 4827 0107
© 2009 woon@long.no, www.longolsen.com