3GSP is a webconferencing solution that is easy to use, integrated, and reliable. It allows groups to share documents and talk virtually, making remote work as easy as an in-person meeting. 3GSP aims to reduce costs, increase efficiency, and lower environmental impacts through virtual meetings. It offers high quality audio and video with no installation needed.

1. for World-class… Best-in-class…

2. 3GSP is a… Webconferencing solution that’s /easy/ to use /integrated/ and /reliable/ Users find their way and adopt easily!

3. We are committed to successful / implementations / so our clients can realise /savings / on their /carbon footprint / / time / and / budget / 3GSP is a partner… Positively influence your environment…! In virtual meetings the platform calculates and displays the meeting economy in avoided CO 2 emissions (kg.) This calculation is based on the distances that the participants would have otherwise travelled to meet the organiser of the meeting.

4. 3-GSP Offer a unique tool for organising virtual, collaborative meetings Slide n° Mission To be at the forefront of innovation of business communication processes. To excel as a service provider and to be a trusted partner in our customers’ process to transform chaotic collaboration into knowledge-based decision making. Vision The next generation of knowledge workers in a global economy will expect remote collaboration to be as natural as being in the same room. DoubleClick Conferencing is the virtual meeting service of choice for its ease of use, reliability and ubiquity .

5. Our communication platform allows groups of people to share documents in real time, talk and see each other at the click of the mouse. Working remotely becomes as easy as picking up the phone, whether in a group of 2, 10 or more than 20. The service is very easy to use, does not require any installation, is stable and offers a high level of security and sound quality. The service seamlessly integrates audio-, video- and web-conferencing and can be used on any PC (Windows, Linux, Mac, etc) with internet access, a web browser and Flash Player, a webcam and a regular telephone. For smaller, informal sessions, the service facilitates the use of cheaper Internet Telephony. Services Slide n°

6. Reduce cost and disagreements of travelling, Save time, improve efficiency and productivity, Improve communication and flow of information, Helps project coordination and reduce project time slips, Reduce environmental impacts . ! Unique Works on PC, Mac…Firewall friendly, no support required… No installation… no trace left OS agnostic! ! Unique Automatic selection and broadcast of the video image of the last 4 speakers. This allows practical video-conferencing with over 20 participants. SAVS™ ! Unique Toll-quality audio over the telephone , bandwidth-adapted video over Internet. No interruption, echoes, delays or noise. Integrated dual channel Outbound or inbound calls ! Unique Works on DSL, UMTS ,GPRS (EDGE) Full mobility, Ubiquity DIFFERENTIATORS and USP’s SECTOR USAGES Training E- Teaching, short animated trainings, follow up Team management Weekly or intermediary meetings, coaching Export and distribution Distributors/agent channel management Construction: Engineering and design Follow-up and coordination of projects, architect – supplier relationship management Distribution and retail Management of Distributors/Resellers/Franchises... Coordination of the heads of department of store chains.

7. We measure /success/ so our clients can /increase / their /effectiveness / 3GSP is a coach… Ready for take off…?

8. Normal & Virtual meetings Effectiveness of normal and virtual meetings for different meeting types… The two are not competitive but rather… complementary People need to meet on at least two occasions To get introduced and to sign agreements 1 (lowest) to 5 (highest) scores

9. Normal or Virtual meetings? The choice depends on simple criteria : For short meetings it is often much more effective to have a webconference. Also remember that it’s often more effective to have two 1 hour meetings remotely than one that lasts 2 hours face-to-face. does the meeting last all day or can the meeting be combined with other (usefull) business at the same location then maybe you’d be better of meeting face-to-face. Duration of the meeting: If the participants are in many different locations and/or travel a lot it is very interesting to replace normal meetings with webconference meetings If all participants are in the same place and available at the same time it might be easier to book a meeting room (provided you have one available). Location of the participants: Information exchange, project / follow-up and recurring meetings are ideal for virtual meetings. When motivational or influencing aspects are the main factors of your meeting (management, process, sale ) then still try to meet your participants face-to-face on a regular basis. Meeting type: This underlines how normal and virtual meetings complement each other

10. Normal & Virtual meetings “ Body language” – both positive and negative - can be an influential factor in the meeting The sound is interpreted according to its source. The brain is able to follow two conversations and manages this automatically. By looking at the participants the presenter can check if his message is understood Everyone is on an equal level without “physical” influences, reducing hierarchical influences. The “protection” related to distance facilitates the proposal of ideas. Because the sound is mono, the brain cannot follow two simultaneous conversations therefore more attention is required... It is more difficult to interrupt. Consequently the speaking time is better distributed.

11. Normal & Virtual meetings Well-being: the presence of others can arouse positive or negative feelings, dependent on the character and stakes of the meeting In general normal meetings are longer and often overrun. Empathy: participants influence one another and don’t always say what they really think! The speaker has much less possibility to check if he’s heard and understood. Therefore he will naturally start using specific techniques to regularly get feedback. The setting of the meeting –although pleasant – doesn’t motivate procrastination. Participants concentrate on the essence and meetings are short and “To the point” The participants feel “protected” by the distance, causing less empathy and more honest feedback. The distance effectively support the use of collaborative tools. This facilitates a more systematic and flexible organization of ideas.

12. Elements that influence a virtual meeting Decoration of a virtual meeting room: this improves the feeling of belonging and is important to create a certain depth. A virtual meeting obliges you to prepare your meeting and the presentation documents. The visual dimension avoids the lack of active participation common to traditional audio conferences (non visible participants that don’t have access to visual aids tend to do other things…)

13. 15 Meeting rules Don't meet if you don’t have to… Come prepared Set Objectives for the Meeting Begin on time Review last meeting’s actions and check progress Trust your group members Assign Action Items Examine Your Meeting Process Keep the meetings short, sweet, and to the point Don’t criticize others’ ideas, but build on them Think first… then talk Let people finish when they talk Listen untill it hurts Time your meeting, don’t exceed 90 mins. Assign Meeting Preparation to all participants

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15. To contact us… 3-GSP Coporate Telephone/Fax +32 (0)81 569732 Internet www.3gsp.eu E-mail [email_address] This presentation is Copyright 3-GSP © 2008. All rights reserved. Environmental Dimensions 3-GSP compensates for its energy expenditure and is qualified as a CO2 Neutral company as a result. This program is a partnership of 3-GSP with the Climate neutral Group. ( www.climateneutralgroup.com )