The document discusses Microsoft Teams and enterprise voice capabilities. It recommends using Teams as the primary tool for communication and collaboration. It describes Teams' calling and meeting features, and migrating phone systems to Teams using direct routing. It also discusses Teams devices like collaboration bars and displays, and automatic firmware updates. The final sections provide an overview of direct routing topology using a session border controller, and best practices for migrating to Teams voice like adopting call scenarios, number porting, and user enablement.

1. Thomas Maier
Office 365 Akademie

2. Office 365 Akademie
Office 365 Akademie
Experteninterview
Teams Enterprise
Voice
Thomas Maier

3. Office 365 Akademie
Ralf Mania ist Cloud Architect mit dem Schwerpunkt Teams bei der Glück & Kanja
Consulting AG
ralf.mania@glueckkanja.com
Xing & LinkedIn: Ralf Mania
Twitter: @Ralf_Mania
TUG: https://www.glueckkanja.com/de/unternehmen/teams-users-group/
www.glueckkanja.com/de/
Ralf Mania

6. #FORGETHYBRID

7. » Use Teams as your primary tool for communication and collaboration
» Move your projects
» Use Teams in all your day to day work
» Focus Discussion with Teams and Channels
» Meetings
» Have Meetings, use Video
» Record your Teams Meetings
» Communication
» Use Teams also for your daily Voice & Video Calls
» Consider End of Life for Skype for Business Online ( July 31, 2021)
OFFICE 365 AKADEMIE - TEAMS THE HUB FOR TEAMWORK
Persistent 1:1 & Group Chat
Powerful Online Meetings
Enterprise Calling & Voice
Built-in Office 365 Apps

8. » Teams does more than just make simple PSTN calls
» Call Routing
» Call queues & Auto Attendants
» Delegation / Shared line appearance
» Reverse Number Lookup
» VoiceMail
» Connect Carrier PSTN via Phone System
» Direct Routing and Calling Plans
» Calling Plans in 12 different countries
» Direct Routing for all others
» Forget Hybrid
» Optimize your path of coexistence to teams
» Targeting your goal “Teams Only Mode”
OFFICE 365 AKADEMIE - MIGRATE YOUR PBX

9. OFFICE 365 AKADEMIE – TEAMS ENTERPRISE VOICE
Teams Devices
» Collaboration Bar
» Online - Meeting- and Collaboration Rooms
» Android OS
» Microsoft Teams App
» Yealink, Polycom, Audiocodes
» Use Cases
» Abgrenzung zu Microsoft Teams Rooms (MTR)
» Home Office & Huddle Spaces
» https://www.glueckkanja.com/blog/collaboration/futureworkplace/teams/2020/06/yealink-vc210-product-review/

10. OFFICE 365 AKADEMIE – TEAMS ENTERPRISE VOICE
Teams Devices
» Collaboration Bar
» Teams Displays
» All-in-one personal devices
» Featuring an ambient touchscreen
» Hands-free experiences
» Supports Chat, Meetings, Calls, Calendar and Files
» Powered by Cortana

11. OFFICE 365 AKADEMIE – TEAMS ENTERPRISE VOICE
Teams Devices
» Collaboration Bar
» Teams Displays
» Automatic FW Updates for Microsoft
Teams Phones
» Management & Updates
via Teams Admin Center
» https://www.microsoft.com/en-gb/microsoft-365/roadmap?filters=&searchterms=63775

12. ENTERPRISE VOICE
MIGRATION
A little background and how we are successful in the deployments

13. OFFICE 365 AKADEMIE - DIRECT ROUTING TOPOLOGY
Phone System
Internet
PSTN
Session Border Controller
Direct Routing
https://aka.ms/TeamsAcademy
» Key-Element: Session Border Controller
» Recommend to place the SBC at the front
» Routing logic is anchored on the SBC
» Option for Directory-based lookups

14. OFFICE 365 AKADEMIE – TEAMS VOICE MIGRATION
•Legacy PBX System
•Skype for Business Server (OnPrem, CCE/OPCH)
•Adopt Call Scenarios (Use Cases)
Consider the source of the migration
•Migrate legacy Trunks
•Centralize your Trunks
Direct Routing: Placement of the Session Border Controller (Topology)
•Number Porting
•No legacy devices
Calling Plans: Consider for branches
•Test and document defined Call Scenarios
•Define Device Catalog
•Teams User Enablement
•User Adoption & Hyper Care
Preparing for cutover

15. Ralf Mania
Cloud Architect
Schwerpunkt: Microsoft Teams
ralf.mania@glueckkanja.com
Xing & LinkedIn: Ralf Mania
Twitter: @Ralf_Mania
TUG: https://www.glueckkanja.com/de/unternehmen/teams-users-group/