The document discusses Experience iT, a company that provides event management software and solutions. It outlines Experience iT's strategic pillars which include employee experience, customer experience, mobile app ecosystems, and digital solutions. It then provides examples of several clients that use Experience iT's software for tasks like event invitations, RSVPs, reminders, and reporting. Experience iT aims to enhance the experience of events from start to finish through automation and real-time communication and feedback.
People are booking flights, reservations, and hotels online, and patients are coming to expect the same type of services from their physicians. Your website plays a big role in guiding patients through the process and making it easier for them to accomplish these tasks.
Your website needs to accomplish 3 main goals for your patients: guide, explain, and enable.
Guide Your Patients
When you see your patients in person, you are guiding them in making health decisions. Your website design is an extension of that. In order to effectively communicate with your patients online, your website design must be modern, easy to use on all devices, and easy to navigate.
Modern Website Design - Modern website designs convey a certain level of quality, and are often easier to navigate. Modern designs tend to be cleaner, placing the focus on the information your patients need to know.
Mobile-Friendly Design - Many patients will access your website on mobile devices, so it’s important to have a mobile-friendly design. The easiest way to accomplish this is to go with a responsive design, which will adapt to fit any screen size.
Easy to Navigate - Make your address, phone number, and specialties easy to find. Clearly label navigation items, and avoid cluttered website pages. Make your location and phone number available on every page of your website so patients can easily find that information.
Explain Your Procedures & Services
Give patients enough information to make a decision, just as you would when seeing patients in your office. Your website content can reassure patients and help them learn more about your practice.
Explain Your Specialties - At a minimum, list out your specialties. Ideally, you should also have content that explains each procedure or service. Create a reliable source of information for patients.
Answer Common Questions - Create website content that answers questions for patients so they don’t need to keep calling your office. This content could contain FAQs or a set of pre- and post-op instructions to help reassure patients.
Enable Patients to Take Next Steps
Help patients accomplish what they came to do on your website--make an appointment, or contact you for more information.
Appointment Scheduling - Allow patients to book an appointment right away to increase the chances that they will follow through. Add an appointment request form directly to your site, use an appointment booking service like ZocDoc, or use an EMR or EHR to offer online appointment scheduling.
Contact Forms - Make contact forms available on your website so that patients can quickly and easily submit routine requests and questions to your office.
Intake Forms - Allow patients to fill out your intake forms online, or have them available to print out before the appointment. This will save your patients the trouble of arriving early to fill out forms.
Use your website to your advantage to connect with patients.
Compete and Google co-presented webinar on Destination Travel and online behaviors. Webinar took place 6/16 and includes clickstream and survey research.
People are booking flights, reservations, and hotels online, and patients are coming to expect the same type of services from their physicians. Your website plays a big role in guiding patients through the process and making it easier for them to accomplish these tasks.
Your website needs to accomplish 3 main goals for your patients: guide, explain, and enable.
Guide Your Patients
When you see your patients in person, you are guiding them in making health decisions. Your website design is an extension of that. In order to effectively communicate with your patients online, your website design must be modern, easy to use on all devices, and easy to navigate.
Modern Website Design - Modern website designs convey a certain level of quality, and are often easier to navigate. Modern designs tend to be cleaner, placing the focus on the information your patients need to know.
Mobile-Friendly Design - Many patients will access your website on mobile devices, so it’s important to have a mobile-friendly design. The easiest way to accomplish this is to go with a responsive design, which will adapt to fit any screen size.
Easy to Navigate - Make your address, phone number, and specialties easy to find. Clearly label navigation items, and avoid cluttered website pages. Make your location and phone number available on every page of your website so patients can easily find that information.
Explain Your Procedures & Services
Give patients enough information to make a decision, just as you would when seeing patients in your office. Your website content can reassure patients and help them learn more about your practice.
Explain Your Specialties - At a minimum, list out your specialties. Ideally, you should also have content that explains each procedure or service. Create a reliable source of information for patients.
Answer Common Questions - Create website content that answers questions for patients so they don’t need to keep calling your office. This content could contain FAQs or a set of pre- and post-op instructions to help reassure patients.
Enable Patients to Take Next Steps
Help patients accomplish what they came to do on your website--make an appointment, or contact you for more information.
Appointment Scheduling - Allow patients to book an appointment right away to increase the chances that they will follow through. Add an appointment request form directly to your site, use an appointment booking service like ZocDoc, or use an EMR or EHR to offer online appointment scheduling.
Contact Forms - Make contact forms available on your website so that patients can quickly and easily submit routine requests and questions to your office.
Intake Forms - Allow patients to fill out your intake forms online, or have them available to print out before the appointment. This will save your patients the trouble of arriving early to fill out forms.
Use your website to your advantage to connect with patients.
Compete and Google co-presented webinar on Destination Travel and online behaviors. Webinar took place 6/16 and includes clickstream and survey research.
Today we all live and work in the Internet Century, where technology is roiling the business landscape, and the pace of change is only accelerating.
In their new book How Google Works, Google Executive Chairman and ex-CEO Eric Schmidt and former SVP of Products Jonathan Rosenberg share the lessons they learned over the course of a decade running Google.
Covering topics including corporate culture, strategy, talent, decision-making, communication, innovation, and dealing with disruption, the authors illustrate management maxims with numerous insider anecdotes from Google’s history.
In an era when everything is speeding up, the best way for businesses to succeed is to attract smart-creative people and give them an environment where they can thrive at scale. How Google Works is a new book that explains how to do just that.
This is a visual preview of How Google Works. You can pick up a copy of the book at www.howgoogleworks.net
An experience company.
We give products, brands and people emphatic, memorable experiences through multiple Digital touch points, creating a human-centric, immersive & future oriented reality
Social is more than a channel j boye conference workshop John Kottcamp
This is the presentation I gave last week at the J Boye Web Conference #jboye14 looking at how social data can be incorporated into and drive better digital customer experience.
vFairs is a virtual open day software that enables universities and colleges to aptly showcase their institution to a broad audience. It offers a much affordable alternative to a physical open day and enables you to reach prospective students who might be geographically spread apart. The platform is highly visual and can be customized to deliver 3d graphics that mimic your actual campus. It also comes with a whole set of tools to capture interest from prospects e.g. repository for digital collateral, video gallery, audio/video/text chat and integrated webinars. What's more, you can measure how effective your online open day or open house was with the custom-prepared post-event reports and real-time dashboard.
Today we all live and work in the Internet Century, where technology is roiling the business landscape, and the pace of change is only accelerating.
In their new book How Google Works, Google Executive Chairman and ex-CEO Eric Schmidt and former SVP of Products Jonathan Rosenberg share the lessons they learned over the course of a decade running Google.
Covering topics including corporate culture, strategy, talent, decision-making, communication, innovation, and dealing with disruption, the authors illustrate management maxims with numerous insider anecdotes from Google’s history.
In an era when everything is speeding up, the best way for businesses to succeed is to attract smart-creative people and give them an environment where they can thrive at scale. How Google Works is a new book that explains how to do just that.
This is a visual preview of How Google Works. You can pick up a copy of the book at www.howgoogleworks.net
An experience company.
We give products, brands and people emphatic, memorable experiences through multiple Digital touch points, creating a human-centric, immersive & future oriented reality
Social is more than a channel j boye conference workshop John Kottcamp
This is the presentation I gave last week at the J Boye Web Conference #jboye14 looking at how social data can be incorporated into and drive better digital customer experience.
vFairs is a virtual open day software that enables universities and colleges to aptly showcase their institution to a broad audience. It offers a much affordable alternative to a physical open day and enables you to reach prospective students who might be geographically spread apart. The platform is highly visual and can be customized to deliver 3d graphics that mimic your actual campus. It also comes with a whole set of tools to capture interest from prospects e.g. repository for digital collateral, video gallery, audio/video/text chat and integrated webinars. What's more, you can measure how effective your online open day or open house was with the custom-prepared post-event reports and real-time dashboard.
ProximiPRO proximity solutions in retailAbi Watson
Engage customers with content delivery at a hyper-local level. How proximity solutions are making an impact in retail to deliver a richer customer experience.
Mobile Marketing Zooms in 2014 | Mobile Marketing Knowledge CollegePurplegator
As we cruise quickly towards Q2 '14, there is a robust pace in which mobile marketing has splashed across the devices we use in our everyday lives. From industry reports touting the monthly growth, to headline coverage in the mainstream media practically every time a device maker releases a new and improved smartphone or tablet into the marketplace, there has never been a greater time to directly reach consumers or business segments.
As companies of all sizes expand their budgets to reach loyal consumers through texting, video and other interactive engagement in web and apps, and targeted date/time offers dispensed through smartphones and tablets, they are also seeking to glean as much information about their customers to help better serve and connect with them in the future.
ATS Mobile's Brad Bierman reviews the growth of mobile marketing and what's in store for 2014.
Grasp Infotech is a full service digital marketing agency with complete IT solutions. We
specialize in creating applications, whether web, cloud, mobile, or desktop based on a clients’
idea or requirement. We put all of our technological expertise to work in customizing
solutions to meet our clients’ requirements as we understand that different businesses have
different needs and requirements.
How to Create, Equip & Manage an Event Tech, Mobile & Social Media Toolbox I...Echelon Design
Social media and mobile technologies offer new opportunities, but many think these tools are reserved for organizations with larger budgets and resources. For the constrained event professional, it can be a challenge to incorporate new approaches into your programs. Join us for an interactive and hands-on workshop where you’ll learn how to:
• Convert “blue sky” ideas into reality
• Tackle difficult goals with easy and low cost implementation
• Experiment with new approaches to gauge audience responsiveness and effectiveness
• Structure technology to increase traffic, optimize leads, and improve quality of engagement
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Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
3. Our Pillars of Strategic Focus
Employee Experience
• Employee Relationship
Management!
• Reward & Recognition!
• Organisational
Development!
• Mobile Learning!
Customer Experience
• Cloud based CEM or On
Premise CEM!
• Contact Centre solutions!
• Voice & Video Solutions!
• Event Management!
• Community Management!
4. Our Pillars of Strategic Focus
Mobile App Ecosystems
• QRD Devices!
• ODP & Apps Stores!
• mCommerce!
• Mobile Media &
Advertising!
• Enterprise Mobility!
• mHealth, M2M,
mGovernment!
Digital Solutions
• Content Management
System!
• Online Collaboration!
• Digital Publications!
• Cloud Based Services!
• Digital & Social
Strategies!
• UI & UX Design &
Planning!
5. An Event Management Software Solution
Company that provides event planners with a
complete solution to increase event
attendance and decrease event costs.!
6. “We were the 1st SaaS solution globally for events,
born in 2005 and hosted right here in South Africa.
Allowing you to enhance the experience of your
events every step of the way”!
!
Pre the event, during the event & post the event!
Keep the conversation going and provide valuable
stakeholder feedback!
!
!
7. Experience iT (Pty) Ltd. is an e-Marketing and
Stakeholder Communication Software Solutions
Company.!
!
“Events should have a strategy that includes the
before and after – not just during”!
!
Who we are
8. What we !
Deliver!
SAAS!
Online & Mobile
Communication!
Multiple
administrator
log-ins!
Freedom of
Choice,
channels you
prefer!
Design for
campaigns,
invitations, event
reminders!
Database
Services for
continual
interaction!
Event Admin!
Social
Integration!
Stakeholder
Management!
Surveys!
Add to Calendar
functionality &
reminders!
South African
Cloud based
technology!
Thank you
communication!
Real-time
reporting!
Scheduled
communication
before, during &
after!
Green!
26. We have been using Experience IT to assist us with online
RSVP and email management for quite a number of our events
and their service is impeccable. Always willing to assist and
always friendly about their ways. The system is user-friendly
and brilliant to use!
Blue Note Events!
!
I would just personally like to say a huge THANK YOU for not
only providing me with great service, but also for always being
on top of things. You always answered my calls, emails etc.
You were easy to get hold of and when things needed to be
done and chopped and changed, you were just a call a way.!
Our Clients
27. Your professionalism and warm personality really helped me
during a very stressful time. I appreciate everything that you
have done for us and the fact that you and the team were
extremely reliable in all aspects of the work that was required. I
would love for you to forward this email to your Manager – you
are a true asset to the company. I look forward to working with
you in the future!
!
Old Mutual!
Our Clients
28. Experience IT is a really good platform for events management.
We are very happy with the service and the support from the
team. We will definitely use it for our future events.!
TEDxSoweto!
Our Clients
29. I would just like to say what a pleasure it was to work with
Experience IT. They were always there to help and did this with
courtesy and a great attitude! I look forward to working with
Experience IT again on the next project that comes my way.
Fantastic service throughout my project!
!
Old Mutual!
Our Clients
31. Mobile Surveys
Our platform is designed to
convert any content that is
required, into mobile format and
provide real-time results and
reporting. !
!
We offer mobile features by
extending the reach to any
respondent who has a WAP/
XHTML enabled handset
providing anywhere anytime
surveys, learning and
communication.!
!
!
34. “Experience iT decreases the time to plan and manage by 2/3rds”!
All communication is automated and makes you look good!
• You get accurate & vital statistics throughout the event life cycle!
• Post the event you can measure your success !
• Communicate with your customer accurately !
• Experience iT allows you to plan every aspect of the event!
• Event Compliance, Event Risk, Contact Management, Abstract
Management, “Save the date”, Invitations, Reminders, “Aide
memoire”, SMS, Websites, Registration desk, Decision on when to
start based on % of arrivals at the event, “Thank you note” as guests
leave via email or sms, Rating of the event & post delivery of
presentations to attendees via mobile, with M-survey!
Automation
37. Social & Collaboration Platform
Media & Entertainment
!
• Social TV!
• Celebrity & After Show
Q&As!
• Contests!
• Auditions!
• Up-Fronts!
Education & Training
!
• Higher Education!
• Corporate Training!
• Seminars!
• Learning Management
System Integration!
Corporate
!
• Online Meetings &
webinars!
• White label!
• Product Launches!
• Recruiting & Training!
• Support!
Live Events
!
• Conferences!
• Fashion Shows!
• Events & Parties!
38. Social & Collaboration Platform
• Virtual Classroom!
• Higher Education!
• LMS Integration!
• Stand alone!
• SSO!
• Seminars!
• Corporate Training!
• Full administration
suit!
39. Interactive Distance Learning
Engaging Classroom Experience"
• Integrated course directory!
• Manage course registration for
students & professors!
• Share library of course materials!
• Contribute to discussion with
Watchitoo video chat and instant
messaging!
• Full professor moderation privileges!
• Measure student participation!
• Record lectures, enable on demand
viewing!
41. Branded Themes & Layout
• Choose from pre-set of colours or themes!
• Customize the stage!
• Match look & feel of website or branding!
42. Embedded into Web /
Social media assets
• Multiple websites,
intranets, Facebook,
personal blogs!
• Drive traffic to
captive audience!
• Easy to implement!
43. Embedded into Web /
Social media assets
• Integrate social
media!
• Login through
Facebook & Twitter!
• Hash tags are
embedded!
44. Moderated Video & Chat
• Screen participants
before pushing live!
• Make adjustments to
audio & video!
• Include name & title
Overlays!
• Prompt participants
before broadcast!
• Moderate chat with chat
delays, forced approval!
45. Multi Media File Formats
• Microsoft Word!
• PowerPoint!
• Excel JPEG !
• MP4!
• MP3!
• AVI!
• FLV!
• PDF!
• & Many More!
46. Chat Features
• All participants access
video activation!
• Going live determined
by moderator!
• Questions or comments!
• Shared with audience!
• Included in presentation!
• Message specific
participants without
broadcasting to the
entire audience!
47. Quick Polls
• Encourage active
participation!
• Interactive polling to
gauge audience trends!
• Review results with all
participants or keep
data private!
• Export results to Excel!
48. On Demand Playback
• Easily record meeting
synched video audio as
well as chat!
• On-demand playback!
• Edit recording to
highlight specific points!
• Download recording,
distribute as needed!
49. Mobile
• Mobile meeting &
course directory!
• Video chat on the go!
• Be part of the
discussion while in the
field!
• Cutting edge video
collaboration experience
from your mobile device !
50. Mobile
• Mobile meeting &
course directory!
• Video chat on the go!
• Be part of the
discussion while in the
field!
• Cutting edge video
collaboration experience
from your mobile device !
51. Reporting
• Real-time!
• Post-event analytics!
• Reports on attendance:!
• Average attendance time!
• Chat history!
• Peak attendance times!
• Participant trends!
• Export data to
spreadsheets!
52. Reporting
• Real-time!
• Post-event analytics!
• Reports on attendance:!
• Average attendance time!
• Chat history!
• Peak attendance times!
• Participant trends!
• Export data to
spreadsheets!
In a million channel world, brands whose consumers tell the best stories,
win!
EXPERIENCES - EMOTIONS - STORIES
53. WHY USE US
• Harnessing the strength of each individual and the
unitto provide superior value to the benefit of
customers!
• Continual Improvement, Growth and Development for
all individuals to develop to their fullest potential!
• Honest and open communication. Pursuing quality
as a way of life with Integrity, Professionalism and
Ethics!
• We have a “Can Do Attitude” and live up to Walt
Disney Famous words “It’s kind of fun to do the
impossible”!
• We are all MAD (Meticulous Attention to Detail)!
• Empowerment, Accountability, Participation and
Entrepreneurship Optimising the creation of wealth
by providing recognition and fair return to all!
• A total focus on customer needs to meet or exceed
their expectations at all times!
• Leadership that ensures decisive action, clear
strategic direction and alignment of goals. Valuing
and respecting individuality, upholding human dignity
and nurturing trust!