This document outlines the areas of expertise and career highlights of an individual with experience in quality control and process improvement. The areas of expertise include root cause analysis, engineering coordination, process audits and documentation, error prevention methods, and customer interaction to improve quality. Some career highlights include closing 25 issues through root cause analysis, resolving two other issues using a quality story approach, developing special tools to improve processes and quality, and changing hardware to eliminate mounting issues on new vehicle models. Recognition was also received for effectively handling shifts in the absence of managers.

1. Areas of Expertise:
 4M analysis Part 1 and Part 2
 QC Story approach
 Perform root cause analysis and other problem solving activities
 Engineering Notice (EN’s) coordination
 Conducting DCP, SPC, MSA, PPAP & SOP
 Human Error Prevention (HEP)
 5’s implementation in workplace
 Testing and inspection of products based on its drawing
 Check/review/generate QC Reports
 Interact with customers to identify opportunities to improve quality
 Manpower handling and work allotment
 Conducting Quick Concern Resolution Team (QCRT) for a severe quality concern in
Line, RFI & ANOVAC
 Poka-Yoke, KAIZENS implementation for quality improvement
Career Highlights:
 Closed 25 concerns through 4M analysis in the span of 5months
 Resolved two concerns through QC story approach.
 Special tool made and provided for Driver seat mounting nut tightening in new
model COMFY where there was least feasibility to perform that operation.
 External closure cap provided to the Transaxle oil container to reduce the prone of
water entry in to the container while oil filling into engine which reduced rework
cost per veh about Rs. 135/-
 Special tool made for checking the torque integrity on daily basis for a Specific joint
which turned non detectable into detectable.
 Provided torque value for joints and deployed torque wrenches with desired set
value for ensuring proper tightening of two specific joints on veh which eliminated
the concern of loose mounting.

2.  Active member in closure of “Rear grill unable to mount” through Mahindra Green
Belt (MGB) project
 Changed the hardware of Rear grill mountings while launching new models
CHAMP,COMFY to eliminate the concern of mounting bolts unable to tighten which
was also cost saving of Rs. 2/- per veh compared with the previous hardware
 Received appreciation from PU head for handling shifts effectively in the absence of
managers