The ICF Global Coaching Client Study shows that 86% of companies report achieving their return on investment through coaching, which is a process that empowers individuals to maximize their potential and productivity. Coaching focuses on identifying goals and creating action plans through supportive discussions, emphasizing self-confidence and measurable outcomes. Success is measured through both external indicators of performance and internal assessments of personal growth and confidence.

1. According to ICF Global
Coaching Client Study,
86% of companies said
to have achieved their
'return on investment' &
virtually all companies
who have invested in
coaching have had
satisfactory results.
COACHING INTERVENTIONS
Coaching is a thought-provoking and creative process that inspires
people to maximise their personal and professional potential. It is
generative, not remedial. It’s all about empowering them to achieve
desired growth, learn from their own experiences and to maximise their
potential. It is important to understand where coaching fits with other
interventions and this has been aptly illustrated below.
Bespoke Learning | Coaching

2. The goal of every coaching engagement is to focus on individuals
thinking, identify their level of competence under which they
currently operate and then take them forward with confidential,
supportive and action-oriented discussions.
Coaching incorporates an appreciative approach, grounded in
what's right, what's working, what's wanted and what's needed to
get there. This approach is simple to understand and put to use,
and its reach can be profound, opening up new possibilities and
spurring action.
define the scope of the relationship
identify priorities for action and
establish specific desired outcomes
H o w d o e s c o a c h i n g w o r k ?
Coaching typically begins with a personal interview (either face-
to-face or by video call) to assess the individual's or business’
current opportunities and challenges
B e n e f i t s o f C o a c h i n g
Coaching maximises potential
therefore unlocking latent sources
of productivity in employees. But
the biggest benefit of coaching is
the improved self-confidence to
face critical challenges.
Coaching generates learning and
clarity for 'forward-action' with a
commitment to measurable
outcomes.

3. Measurement of success in coaching sessions can be in two
ways.
(1) External indicators of employee performance - This includes
achievement of goals, career growth and direct feedback from
relationships (colleagues, customers, managers etc.)
(2) Internal measures - can include self-validating assessments,
self-awareness, shifts in thinking creating effective actions, the
state of mind, sense of confidence etc.
Executive coaching is planned and executed with a focus on
specific, desired results. The executive, the coach, and the
organization will begin by deciding on the goals of the
coaching. Key members of the coaching partnership sign off on a
written coaching plan (agreement) that specifies expected
deadlines for accomplishing each goal. Appropriate
measurements are applied to each goal, including follow-up and
feedback reports
R e s u l t s O r i e n t a t i o n
S u c c e s s M e a s u r e m e n t
Coaching is the self-
actualizing technology for
the twenty-first century, a
technology that enables us
to unleash and actualize
our potentials
~ Dr L. Michael Hall
Specific activities, during the
coaching sessions and in
between, focus specifically on
achieving the agreed-upon goals
for the executive and her
organization. The roles of the
executive, the coach and the
organisation will be clearly
outlined in the
coaching agreement prior to the
commencement of sessions.
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Executive & Leadership Coaching