TierPoint overview of Disaster Recovery as a Service, the business case for DR and how to evaluate Disaster Recovery and DRaaS vendors.

1. EXECUTIVE’S GUIDE TO
( DISASTER RECOVERY AS A SERVICE )

2. Even a minor incident can be a major disaster for your
business if you lose access to your systems.
DISASTERS HAPPEN

3. PROBABLY MORE OFTEN THAN YOU REALIZE
On average, U.S.
businesses experienced
more than 27 hours of
unplanned downtime
per month in 2015.

4. 25%
22%
22%
10%
11%
10%
Most Common
Reasons For
Data Center
Outages
THE CAUSES ARE MANY
UPS FAILURE CYBERCRIME HUMAN ERROR WEATHER RELATED FACILITIES FAILURE
(WATER, HEAT, AC)
OTHER

5. $60,000
$158,000
$400,000
MANUFACTURING HEALTHCARE RETAIL
THE COST TO BUSINESS IS HIGH
Average Annual Revenue Lost in Midsized Organization
Per Year By Industry

6. WORK GRINDS TO A HALT
Annual
Aggregate
Cost:
$700 Billion
COST TO FIX REVENUE LOSS PRODUCTIVITY LOSS
5%
17%
78%

7. 41% OF IT
PROFESSIONALS
BELIEVE THEIR JOB
WOULD BE AT RISK
IF RECOVERY
TIME EXCEEDED
24 HOURS
THESE COSTS CAN ALSO GET PERSONAL

8. THE COST OF DOWNTIME IS INCREASING
Average Cost of Data Center Downtime
( IN THOUSANDS )
$690
$740
2014 2016

9. 70% OF IT
PROFESSIONALS SAY
DISASTER RECOVERY
PLANNING IS
A PRIORITY
PLANNING IS VITAL

10. YET, MANY FAIL TO DO SO
13%Don’t Have a
Disaster Recovery Plan
33%Test Their Plan
Rarely If At All
62%Test Once a Year
or Less
14%Don’t Use
Offsite Resources

11. TIME AND MONEY ARE OFTEN OBSTACLES
65
%
STAFF TIME / RESOURCE CONSTRAINTS
64
%
BUDGET CONTRAINTS

12. YOUR BUSINESS
DOESN’T HAVE TO
BECOME A STATISTIC.

13. TWO TERMS YOU NEED TO UNDERSTAND
RTO
RECOVERY TIME OBJECTIVE (RTO)
The window of time between a disruptive
event and a return to operational status
with data restored
RPO
RECOVERY POINT OBJECTIVE (RPO)
The amount of time, e.g., 30 minutes, 24 hours, etc…
for which it is tolerable to lose data should a
disruptive event occur

14. SET YOUR OWN TARGETS
of Respondents Say Their Acceptable RTO is
74% LESS THAN 24 HOURS
< 4 HOURS < 8 HOURS < 12 HOURS < 24 HOURS
20%
16% 15%
23%
2X

15. SET YOUR OWN TARGETS
of Respondents Say Their Acceptable RPO is
54% LESS THAN TWO HOURS
REAL TIME < 15 MINUTES < 1 HOUR < 2 HOURS
3% 6% 16%
29%
2X

16. HERE’S A TIP
COSTS BENEFITS
Prioritize your mission critical applications.
Setting separate RTO’s and RPO’s
for each can help you balance
costs against benefits.

17. YOU HAVE MANY OPTIONS
PUBLIC CLOUD HOSTED CLOUD
COLOCATION ON-PREMISES DATA CENTER

18. THE CLOUD IS BECOMING
INCREASINGLY POPULAR
FACTORS MOTIVATING INTEREST IN CLOUD-BASED DISASTER RECOVERY
Provides a DR Solution that is
Easy to Deploy and Manage
Reduce Overall Costs
of a DR Solution
Expand DR Coverage
Beyond Primary Data
Center/Headquarters
Easy End User Access
to Desktops for
Operational Continuity
Utilize a DR Solution
with Flexible Terms
Shift to Opex Versus Capex
Spending (I.E. Cloud Model) 10
14
22
18
22
26
28
40
41
46
46
49
35
36
30
23
26
21
18
9
6
10
5
3
8
2
1
3
1
2
39%
54%
63%
64%
68%
75%
% CRITICAL/
VERY IMPORTANT
CRITICAL VERY IMPORTANT SOMEWHAT IMPORTANT NOT VERY IMPORTANT NOT AT ALL IMPORTANT

19. DISASTER RECOVERY
as a SERVICE
( DRaaS ) is the replication and
hosting of a physical or virtual servers
by a third-party to provide failover in
the event of a man-made or
natural catastrophe.
WHAT IS DISASTER RECOVERY AS A SERVICE?

20. ONLY 3% OF
RESPONDENTS
USING DRaaS REPORTED NOT
REALIZING THE RTO AND RPO LEVELS
SPECIFIED WITHIN THEIR SLAs
WHATEVER YOUR PLATFORM, DRaaS PAYS OFF

21. THE BENEFITS OF DRaaS ARE NUMEROUS
RTO’s OF 15 MINUTES OR LESS VIRTUALLY ELIMINATE DATA LOSS
REDUCED CapEx
( no hardware infrastructure )
REDUCED OpEx
( no facilities to manage )

22. IN FACT, DRaaS MAY BE ONE OF THE BEST
INVESTMENTS YOU CAN MAKE
OUTSOURCING COST-SUCCESS RATE FOR COMMONLY OUTSOURCED FUNCTIONS
Disaster Recovery
Desktop Support
Help Desk
Web/E-commerce
Network Operations
Database Administration
Application Hosting
Application Maintenance
Data Center Operations
IT Security
Application Development 42
59
61
63
63
66
69
69
74
86
92
PERCENT OF ORGANIZATIONS

23. sales@tierpoint.com
844.267.3687
www.tierpoint.com
CONTACT US TODAY

24. EXECUTIVE’S GUIDE TO
( DISASTER RECOVERY AS A SERVICE )