The document discusses network intelligence solutions for multi-cloud environments. It outlines challenges with lack of visibility, ownership and effectiveness of traditional monitoring in multi-cloud. ThousandEyes provides active monitoring from its global vantage points and agents to give insights into service delivery paths and performance across clouds and to external APIs. It highlights use cases where organizations improved cloud adoption, digital experience and mitigated risks using ThousandEyes multi-cloud network intelligence.

2. @ThousandEyes
• Welcome & Introduction
• Multi-Cloud Operational Challenges
• Network Intelligence for Multi-Cloud
• Live Demo
• Q&A
Agenda
Ameet Naik
Technical Marketing Manager
@naik_ameet

3. @ThousandEyes
About ThousandEyes
Network Intelligence solution
that helps you understand
performance from every user to
every application over any
network
Routing
User App
End-to-End Performance Data
User
Experience
App
Performance
Routing
Topology
Network
Topology
Enterprise, Endpoint and Cloud Agents
Network
Connectivity
Device
Performance
18/20
top SaaS
companies
5/6
top US banks
50+
Fortune 500
companies
8/10
top global
software
companies

4. @ThousandEyes
ThousandEyes Approach
ThousandEyes
Platform
Internal Vantage Points
End User Data
Lightweight software-based
agents easily installed on your
own network, in data venters
and branch offices.
Globally distributed agents
installed and managed by
ThousandEyes in 160+ cities
around the world.
Browser-based plugins installed on
end-user laptops and desktops
Enterprise Agent
Endpoint Agent
External Vantage Points
Cloud Agent

5. @ThousandEyes
Multi-Cloud Operational Challenges

6. @ThousandEyes
What is Multi-Cloud
• Organic adoption has
moved far ahead of
strategy
• Sometimes driven by
shadow IT
Adoption is now
• Reduce vendor lock-in
• Access best of breed
services
• Optimize cost
Drivers
• Use of two or more
IaaS, PaaS (and SaaS)
providers
Definition

7. @ThousandEyes
Why Does this Matter?
Gartner, Assessing the Strengths and Weaknesses of High-Value
IaaS and PaaS Multicloud Use Cases, Elias Khnaser, January 2018
Gartner predicts that a strategy comprising multiple
IaaS and PaaS providers will become the common
approach for 80% of enterprises in 2019, up from less
than 10% in 2015.
“
”

8. @ThousandEyes
Multi-Cloud Network Paths
Internet
Exchange Providers
Enterprise Network
SaaS & API Services

9. @ThousandEyes
• Lack of visibility into multi-cloud network paths
• Lack of ownership – finger-pointing
• Traditional monitoring ineffective
– SNMP, flow, packet capture are ineffective on networks you don’t own
• Operational blindness
Multi-Cloud Operations Challenges
@ThousandEyes

10. @ThousandEyes
Business Impact

11. @ThousandEyes
Network Intelligence for Multi-Cloud

12. @ThousandEyes
Network Intelligence for Multi-Cloud

13. @ThousandEyes
Multi-Cloud Service Delivery Paths
Internet
Exchange Providers
Enterprise Network
SaaS & API Services
Enterprise
Agent
Cloud
Agent

14. @ThousandEyes
How ThousandEyes Delivers Value Digital Experience
• Problems
– With move to the cloud, legacy tools lost
visibility to business-critical payment APIs.
• Multi-cloud performance
• Solution
– ThousandEyes provides deep insight into
service delivery and network performance
from data center applications to external API
gateways in the cloud
• Benefit
– Millions of dollars in peak hour business
continuity risk mitigated
EventTicketing Leader

15. @ThousandEyes
How ThousandEyes Delivers Value Cloud Adoption
• Problems
– Users in global offices were experiencing
performance issues with Office 365
SharePoint and other SaaS apps
– Traditional monitoring tools couldn’t provide
insight into root causes
– Problems grew severe enough to regularly
reach the CIO’s desk
• Solution
– ThousandEyes revolutionized root cause
analysis for cloud apps
• Benefit
– $100Ks in productivity savings across
employees and IT staff time
Global Real Estate Management

16. @ThousandEyes
Demo

17. @ThousandEyes
Cloud-Specific Solutions
AWS Cloudwatch Microsoft Network Watcher Google Stackdriver
Passive monitoring using logs
and metrics from AWS
services, and on-prem
infrastructure
Not effective in a multi-cloud
environment
No active monitoring for
external SaaS and API
services
Passive monitoring using
packet captures and flow logs
for Azure services
Not effective in a multi-cloud
environment
No active monitoring for
external SaaS and API
services
Passive monitoring using flow
logs and API-based event
collection
Supports multi-cloud using
API integration
No active monitoring for
external SaaS and API
services

18. @ThousandEyes
Implement a Cloud Readiness Lifecycle
Baseline
performance
and define
success KPIs
READY
Improve MTTR by 90%
Prevent service desk costs from spiking
OPERATE
Improve cloud
and SaaS project
success ratesDEPLOY

19. • Industry’s first vendor-
neutral, data-based
research
• Empowering data-driven
decisions in the cloud

20. @ThousandEyes
Data Methodology and Scope
END USER
MEASUREMENTS
INTER-AZ
MEASUREMENTS
INTER-REGION
MEASUREMENTS
MULTI-CLOUD
MEASUREMENTS
Pre-deployed
Active
Monitoring
Platform
Global Vantage
Points
Path
Visualization
Bi-directional Network Metrics
THOUSANDEYES AGENT THOUSANDEYES AGENT

21. @ThousandEyes
Resources
• Read the Public Cloud Performance Benchmark Report
https://www.thousandeyes.com/resources/
2018-public-cloud-performance-benchmark-report
• Multi-Cloud Monitoring Video Tutorial
https://www.thousandeyes.com/resources/
multi-cloud-monitoring-use-case
• Benchmark Your Multi-Cloud
Performance with a
ThousandEyes Trial
www.thousandeyes.com/contact