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Frequently	
  Asked	
  Ques6ons	
  
•  Anne7e	
  Wellinghoff	
  
•  Vice	
  President,	
  HCM	
  	
  
•  Transforma5on	
  &	
  Thought	
  Leadership	
  
@AYWellinghoff	
  
Modern	
  HR 	
  	
  
Evolving	
  Performance	
  Management	
  
AnneCe	
  Wellinghoff	
  
Vice	
  President	
  
HCM	
  Transforma5on	
  
	
  
July	
  20,	
  2016	
  
Copyright	
  ©	
  2016	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
  
The	
  Great	
  Debate	
  
8	
  
Copyright	
  ©	
  2016	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  |	
   Oracle	
  Confiden5al	
  –	
  Highly	
  Restricted	
   9	
  
The	
  best	
  performance	
  management	
  solu5on	
  
requires	
  HR	
  to	
  offer	
  a	
  combina5on	
  of	
  process	
  
and	
  technology	
  that	
  prompts	
  those	
  involved	
  
to	
  think	
  and	
  act	
  in	
  the	
  best	
  interest	
  of	
  the	
  
overall	
  mission	
  and	
  purpose	
  of	
  the	
  
organiza5on.	
  	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
   10	
  
	
  
	
  Purpose	
  must	
  drive	
  	
  
	
  process	
  in	
  order	
  to	
  
	
  create	
  value.	
  	
  
	
  
-­‐	
  
	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  
	
  
	
  
Poll	
  
	
  
Where	
  does	
  focused	
  
investment	
  in	
  performance	
  
management,	
  including	
  
technology,	
  fall	
  on	
  your	
  
organiza5ons	
  priority	
  list?	
  
	
  
	
  
	
  
	
   11	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
   12	
  
Ongoing	
  feedback	
  
Eliminate	
  ra5ngs	
  
Reward	
  distribu5on	
  
Crowd	
  source	
  feedback	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  
	
  
Performance	
  management	
  
crucial	
  for	
  improving	
  
execu5on	
  of	
  business	
  
strategy	
  that	
  leads	
  to	
  
revenue	
  and	
  profitability	
  
outcomes	
  
	
  
	
  
13	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
   14	
  
Focus	
  on	
  
breaking	
  down	
  silos,	
  	
  
speeding	
  up	
  execu5on	
  
and	
  increasing	
  global	
  
reach.	
  All	
  driving	
  the	
  
need	
  for	
  agile	
  talent	
  
processes.	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
   15	
  
Lack	
  of	
  alignment	
  between	
  processes	
  
to	
  manage	
  talent,	
  performance	
  and	
  rewards	
  
is	
  a	
  significant	
  barrier	
  to	
  achieving	
  growth.	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
   16	
  
Rethinking	
  Performance	
  Management	
  	
  
Strategic	
  	
  
Alignment	
  	
  
Effec5ve	
  
Process	
  
Reward	
  
Objec5ves	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
   Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  
Cueng	
  Edge	
  Performance	
  Management	
  Prac5ces	
  
Unique	
  
organiza5ons	
  
par5cipated	
  in	
  
the	
  study	
  
Reviews	
  Without	
  	
  
Ra5ngs	
  Only	
  
Crowd-­‐sourced	
  
performance	
  
feedback	
  only	
  
<	
  1%	
  
244	
   3%	
  
37%	
  
Ongoing	
  
Feedback	
  Only	
  
Large-­‐scale,	
  on-­‐line	
  
survey	
  of	
  organiza4ons	
  
using	
  at	
  least	
  one	
  of	
  
three.	
  
Sources: 2016	
  University	
  of	
  Southern	
  California,	
  Center	
  for	
  Effec5ve	
  Organiza5ons	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
   Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  
Cueng	
  Edge	
  Plus	
  One	
  Core	
  Process	
  
18	
  
Cascading	
  
Goals	
  
360	
  Feedback	
  
Greatly	
  
Simplified	
  
Ra5ngs	
  
47%	
  
89%	
   83%	
   83%	
  
Competency	
  
Assessments	
  
PLUS	
  
One	
  
Exis5ng	
  
Prac5ce	
  
Three	
  
CuQng	
  
Edge	
  
Calibra5on	
  
Mee5ngs	
  
Team	
  or	
  Unit	
  
Assessment	
  75%	
  81%	
  
Sources: 2016	
  University	
  of	
  Southern	
  California,	
  Center	
  for	
  Effec5ve	
  Organiza5ons	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
   19	
  
Strategic	
  Combina5ons	
  and	
  Effec5veness	
  Ra5ng	
  	
  
5.74	
  	
  Three	
  cueng	
  edge	
  +	
  delivering	
  useful	
  feedback	
  to	
  employees	
  
5.35	
  Three	
  cueng	
  edge	
  +	
  strategic	
  alignment	
  	
  
5.71	
  Three	
  cueng	
  edge	
  +	
  suppor5ng	
  company	
  values	
  
5.34	
  Three	
  cueng	
  edge	
  +	
  process	
  effec5veness	
  
5.29	
  Three	
  cueng	
  edge	
  +	
  improved	
  experience	
  
Effec5veness	
  
By	
  Prac5ce	
  
Combina5on	
  
7=	
  Extremely	
  Effec5ve	
  
1	
  =	
  Not	
  At	
  All	
  Effec5ve	
  
Source:	
  2016	
  University	
  of	
  Southern	
  California,	
  	
  Center	
  for	
  Effec5ve	
  Organiza5ons	
  
Source 2016	
  University	
  of	
  Southern	
  California,	
  Center	
  for	
  Effec5ve	
  Organiza5ons	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  
Poll	
  	
  
	
  
	
  
Reflec5ng	
  on	
  insights	
  shared	
  
what	
  business	
  drivers	
  are	
  
most	
  compelling	
  your	
  
organiza5on?	
  
	
  
	
  
	
  
	
  
20	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  
History	
  Provides	
  Context	
  
	
  
From	
  “silent	
  monitor”	
  to	
  
managing	
  	
  disciplinary	
  and	
  
low	
  performance	
  issues.	
  
21	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  
	
  
	
  
Informa5on	
  &	
  
Telecommunica5ons	
  
Revolu5on	
  
	
  
Programs	
  meet	
  individual	
  
needs	
  -­‐-­‐	
  
cascading	
  goals,	
  ra5ngs	
  
based	
  on	
  competencies,	
  
simplified	
  ra5ngs	
  and	
  
calibra5on	
  mee5ngs	
  
	
  
	
  
	
   22	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  
Today	
  Effec5ve	
  Collabora5on	
  is	
  the	
  Core	
  of	
  Value	
  Crea5on	
  	
  
23	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
   24	
  
Enterprise	
  Contributor	
  Is	
  New	
  High	
  Performer	
  	
  
+ =
2015	
  CEB	
  Employee	
  Model	
  of	
  Performance	
  	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  
Core	
  of	
  Quick	
  Win	
  Opportunity	
  	
  
25	
  
Eight	
  out	
  of	
  ten	
  	
  
“Right	
  Thing	
  To	
  Do”	
  
40%	
  have	
  capabili5es-­‐	
  
Priori5za5on	
  
Team	
  work	
  
Problem	
  solving	
  
Organiza5onal	
  awareness	
  
	
   2015	
  CEB	
  Analysis	
  in	
  	
  Execu5ve	
  Guidance	
  	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  
Compe5ng	
  Priori5es	
  of	
  Stakeholders	
  	
  
26	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
  
Poll	
  
	
  
	
  
What	
  stage	
  of	
  the	
  
Performance	
  Management	
  
Journey?	
  
	
  
	
  
	
  
	
  
27	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
   28	
  
Copyright	
  ©	
  2014	
  Oracle	
  and/or	
  its	
  affiliates.	
  All	
  rights	
  reserved.	
  	
   29	
  
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Evolving Performance Management Within the New World of Work

  • 1. #WFwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
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  • 5. #WFwebinar         1. May I receive a copy of the slides? YES! Click on the resource list located on the top right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI certification code will appear in the box to the right of the slides after the required watch-time has elapsed. Frequently  Asked  Ques6ons  
  • 6. •  Anne7e  Wellinghoff   •  Vice  President,  HCM     •  Transforma5on  &  Thought  Leadership   @AYWellinghoff  
  • 7. Modern  HR     Evolving  Performance  Management   AnneCe  Wellinghoff   Vice  President   HCM  Transforma5on     July  20,  2016  
  • 8. Copyright  ©  2016  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   The  Great  Debate   8  
  • 9. Copyright  ©  2016  Oracle  and/or  its  affiliates.  All  rights  reserved.    |   Oracle  Confiden5al  –  Highly  Restricted   9   The  best  performance  management  solu5on   requires  HR  to  offer  a  combina5on  of  process   and  technology  that  prompts  those  involved   to  think  and  act  in  the  best  interest  of  the   overall  mission  and  purpose  of  the   organiza5on.    
  • 10. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     10      Purpose  must  drive      process  in  order  to    create  value.       -­‐    
  • 11. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.         Poll     Where  does  focused   investment  in  performance   management,  including   technology,  fall  on  your   organiza5ons  priority  list?           11  
  • 12. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     12   Ongoing  feedback   Eliminate  ra5ngs   Reward  distribu5on   Crowd  source  feedback  
  • 13. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.       Performance  management   crucial  for  improving   execu5on  of  business   strategy  that  leads  to   revenue  and  profitability   outcomes       13  
  • 14. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     14   Focus  on   breaking  down  silos,     speeding  up  execu5on   and  increasing  global   reach.  All  driving  the   need  for  agile  talent   processes.  
  • 15. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     15   Lack  of  alignment  between  processes   to  manage  talent,  performance  and  rewards   is  a  significant  barrier  to  achieving  growth.  
  • 16. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     16   Rethinking  Performance  Management     Strategic     Alignment     Effec5ve   Process   Reward   Objec5ves  
  • 17. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     Cueng  Edge  Performance  Management  Prac5ces   Unique   organiza5ons   par5cipated  in   the  study   Reviews  Without     Ra5ngs  Only   Crowd-­‐sourced   performance   feedback  only   <  1%   244   3%   37%   Ongoing   Feedback  Only   Large-­‐scale,  on-­‐line   survey  of  organiza4ons   using  at  least  one  of   three.   Sources: 2016  University  of  Southern  California,  Center  for  Effec5ve  Organiza5ons  
  • 18. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     Cueng  Edge  Plus  One  Core  Process   18   Cascading   Goals   360  Feedback   Greatly   Simplified   Ra5ngs   47%   89%   83%   83%   Competency   Assessments   PLUS   One   Exis5ng   Prac5ce   Three   CuQng   Edge   Calibra5on   Mee5ngs   Team  or  Unit   Assessment  75%  81%   Sources: 2016  University  of  Southern  California,  Center  for  Effec5ve  Organiza5ons  
  • 19. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     19   Strategic  Combina5ons  and  Effec5veness  Ra5ng     5.74    Three  cueng  edge  +  delivering  useful  feedback  to  employees   5.35  Three  cueng  edge  +  strategic  alignment     5.71  Three  cueng  edge  +  suppor5ng  company  values   5.34  Three  cueng  edge  +  process  effec5veness   5.29  Three  cueng  edge  +  improved  experience   Effec5veness   By  Prac5ce   Combina5on   7=  Extremely  Effec5ve   1  =  Not  At  All  Effec5ve   Source:  2016  University  of  Southern  California,    Center  for  Effec5ve  Organiza5ons   Source 2016  University  of  Southern  California,  Center  for  Effec5ve  Organiza5ons  
  • 20. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     Poll         Reflec5ng  on  insights  shared   what  business  drivers  are   most  compelling  your   organiza5on?           20  
  • 21. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     History  Provides  Context     From  “silent  monitor”  to   managing    disciplinary  and   low  performance  issues.   21  
  • 22. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.         Informa5on  &   Telecommunica5ons   Revolu5on     Programs  meet  individual   needs  -­‐-­‐   cascading  goals,  ra5ngs   based  on  competencies,   simplified  ra5ngs  and   calibra5on  mee5ngs         22  
  • 23. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     Today  Effec5ve  Collabora5on  is  the  Core  of  Value  Crea5on     23  
  • 24. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     24   Enterprise  Contributor  Is  New  High  Performer     + = 2015  CEB  Employee  Model  of  Performance    
  • 25. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     Core  of  Quick  Win  Opportunity     25   Eight  out  of  ten     “Right  Thing  To  Do”   40%  have  capabili5es-­‐   Priori5za5on   Team  work   Problem  solving   Organiza5onal  awareness     2015  CEB  Analysis  in    Execu5ve  Guidance    
  • 26. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     Compe5ng  Priori5es  of  Stakeholders     26  
  • 27. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     Poll       What  stage  of  the   Performance  Management   Journey?           27  
  • 28. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     28  
  • 29. Copyright  ©  2014  Oracle  and/or  its  affiliates.  All  rights  reserved.     29  
  • 30.
  • 31. #WFwebinar         Please complete the webinar evaluation.
  • 32. #WFwebinar         Register for the next Webinar! Mind the Gap: New Laws Affecting HR Professionals Wednesday, July 27, 2016 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Workforce Webinars at events.workforce.com/webinars OR click the icon on the widget bar!