SlideShare a Scribd company logo
1 of 15
ETHICS IN
ORGANIZATION
AL
COMMUNICATIO
N
P A T R I C K R . N A H I A L -
• What is organizational ethics?
• Why is it important?
• Strong organizational ethics
• What are the Key Areas for Ethical
Communication
• Samples of unethical communication
practices
• Ethical Communication Guidelines
ETHICS IN ORGANIZATIONAL
COMMUNICATION
Main Ideas
 It is a system of moral principles.
It affects how people make decisions and
lead their lives.
It is concerned with what is good for
individuals and society.
 Distinguishing between..
..good and evil in the world,
..right and wrong of human actions,
..virtuous and non-virtuous characteristics of
WHAT IS ETHICS?
WHAT IS COMMUNICATION
ETHICS?
 deals with the moral good present in any form
of human communication. This includes
interpersonal communication, mass
mediated communication, and digital
communication.
 Communication ethics concerns not only the
individual, but is of great concern to
businesses, corporations, and professional
entities.
WHAT IS ORGANIZATIONAL
ETHICS?
“Organizational
ethics refers to
the moral code
of an
organization,
including how
IMPORTANCE OF ETHICAL
COMMUNICATION
• Public Image can affect organization’s ability to
accomplish
mission/ make a profit.
 A business must practice ethics in
organizational
communication to establish and
maintain a positive
image.
Why does it matter?
STRONG ORGANIZATIONAL
ETHICSAction-oriented
model
• Message Purpose
• Research Methods
• Selection of Material
• Development of Ideas
• Use of Language
• Ethical Context
• Self Analysis
KEY AREAS FOR ETHICAL
COMMUNICATION
PERSONAL WRITTEN & SPOKEN MESSAGES
• Cultural Context
• Misunderstanding
• Language
• Accountability
KEY AREAS FOR ETHICAL
COMMUNICATION
CROSS – CULTURAL MESSAGES
• Language
• Graphic/Print
• Omission
• Truth
• Accountability
KEY AREAS FOR ETHICAL
COMMUNICATION
ADVERTISING MESSAGES
SOME EXAMPLES OF UNETHICAL
COMMUNICATION
Plagiarism Stealing someone else’s work and
claiming it as your own.
Selective misquoting Deliberately omitting damaging or
unflattering comments to paint a better
(but untruthful picture ) of you or your
company
Misrepresenting numbers Increasing or decreasing numbers ,
altering statistics or omitting numerical
data.
Distorting visuals Making a product look bigger or
changing the scale of graphs and charts
to exaggerate or conceal the differences.
WHAT IS ETHICAL DILEMMA?
It is also known as moral dilemmas.
These are situations in which there is a
choice to be made between two options,
neither of which resolves the situation in
an ethically acceptable fashion.
ETHICAL COMMUNICATION
GUIDELINESWays to approach ethical communication and
decision-making Utilitarian Approach (Bentham/Mill)
o Doesthisactionprovidethegreatestgoodforgreatestnumber?
Rights Approach (Kant)
o Doesthisactionrespectthemoralrightsofeveryone?
Fairness or Justice Approach (Aristotle, John
Rawls)
o Isthisactionfairandfree ofdiscriminationoffavouritism?
Common Good Approach
o Doesthisactionsustainwelfareofthecommunity?
Virtue Approach
ETHICAL DILEMMA IN
ORGANIZATIONAL COMMUNICATION
Employees often work in teams to create marketing
campaigns, develop new products or fine-tune
services, yet rarely does everyone in a group contribute
equally to the final product.
If three members of a five-person team did all the
work, do those three members demand to receive
proper credit while pointing out that two members of
the team did not pull their weight?
ETHICAL DILEMMA IN
ORGANIZATIONAL COMMUNICATION
Tony, a data analyst for a major casino, is working after normal
business hours to finish an important project. He realizes that he is
missing data that had been sent to his co-worker Robert. Tony had
unintentionally observed Robert typing his password several days ago
and decides to log into Robert’s computer and resend the data to
himself. Upon doing so, Tony sees an open email regarding gambling
bets Robert placed over the last several days with a local sports book.
All employees of the casino are forbidden to engage in gambling
activities to avoid any hint of conflict of interest. Tony knows he should
report this but would have to admit to violating the company’s
information technology regulations by logging into Robert’s computer. If
he warns Robert to stop his betting, he would also have to reveal the
source of his information. What does Tony do in this situation?

More Related Content

What's hot

The Communication Process & Types of Written Communication
The Communication Process & Types of Written CommunicationThe Communication Process & Types of Written Communication
The Communication Process & Types of Written CommunicationCarmy Abrasaldo
 
Culture Conflict Communication
Culture Conflict CommunicationCulture Conflict Communication
Culture Conflict Communicationdiazr
 
Importance of communication
Importance of communicationImportance of communication
Importance of communicationshivamagarwal223
 
L 1 intro to mass communication
L 1   intro to mass communicationL 1   intro to mass communication
L 1 intro to mass communicationPhilip Gan
 
NewhouseSU COM 107 Communications and Society #NH1074Ward - Ch. 14 Slideshow
NewhouseSU COM 107 Communications and Society #NH1074Ward - Ch. 14 SlideshowNewhouseSU COM 107 Communications and Society #NH1074Ward - Ch. 14 Slideshow
NewhouseSU COM 107 Communications and Society #NH1074Ward - Ch. 14 SlideshowDr. William J. Ward
 
Introduction and History of Organizational Communication
Introduction and History of Organizational CommunicationIntroduction and History of Organizational Communication
Introduction and History of Organizational CommunicationMuhammad Rawaha Saleem
 
Information Systems Approach
Information Systems ApproachInformation Systems Approach
Information Systems ApproachArun Jacob
 
Organisational communication
Organisational communicationOrganisational communication
Organisational communicationBabasab Patil
 
Barriers to effective intercultural communication
Barriers to effective intercultural communicationBarriers to effective intercultural communication
Barriers to effective intercultural communicationZarmeen Durrani
 
On Television
On TelevisionOn Television
On TelevisionCh Adil
 
Walther’s social information processing theory
Walther’s social information processing theoryWalther’s social information processing theory
Walther’s social information processing theoryJemaima Rae Porter
 
“…so, how are things really done around here?” - Culture
“…so, how are things really done around here?” - Culture“…so, how are things really done around here?” - Culture
“…so, how are things really done around here?” - CultureLászló Árvai
 
Communication and Entertainment
Communication and EntertainmentCommunication and Entertainment
Communication and EntertainmentShiksha Chaturvedi
 
Powerpoint Lecture 1 - Communication and Culture
Powerpoint Lecture 1 - Communication and CulturePowerpoint Lecture 1 - Communication and Culture
Powerpoint Lecture 1 - Communication and CultureJonathon Lundy
 
Intercultural communication in a Global World
Intercultural communication in a Global WorldIntercultural communication in a Global World
Intercultural communication in a Global WorldE.A. Draffan
 

What's hot (20)

The Communication Process & Types of Written Communication
The Communication Process & Types of Written CommunicationThe Communication Process & Types of Written Communication
The Communication Process & Types of Written Communication
 
Interpersonal Communication
Interpersonal CommunicationInterpersonal Communication
Interpersonal Communication
 
Culture Conflict Communication
Culture Conflict CommunicationCulture Conflict Communication
Culture Conflict Communication
 
Importance of communication
Importance of communicationImportance of communication
Importance of communication
 
L 1 intro to mass communication
L 1   intro to mass communicationL 1   intro to mass communication
L 1 intro to mass communication
 
3. communication theory
3. communication theory3. communication theory
3. communication theory
 
NewhouseSU COM 107 Communications and Society #NH1074Ward - Ch. 14 Slideshow
NewhouseSU COM 107 Communications and Society #NH1074Ward - Ch. 14 SlideshowNewhouseSU COM 107 Communications and Society #NH1074Ward - Ch. 14 Slideshow
NewhouseSU COM 107 Communications and Society #NH1074Ward - Ch. 14 Slideshow
 
Dev com history
Dev com historyDev com history
Dev com history
 
Introduction and History of Organizational Communication
Introduction and History of Organizational CommunicationIntroduction and History of Organizational Communication
Introduction and History of Organizational Communication
 
Technological determinism, media ecology and medium theory
Technological determinism, media ecology and medium theoryTechnological determinism, media ecology and medium theory
Technological determinism, media ecology and medium theory
 
Face Negotiation Theory
Face Negotiation TheoryFace Negotiation Theory
Face Negotiation Theory
 
Information Systems Approach
Information Systems ApproachInformation Systems Approach
Information Systems Approach
 
Organisational communication
Organisational communicationOrganisational communication
Organisational communication
 
Barriers to effective intercultural communication
Barriers to effective intercultural communicationBarriers to effective intercultural communication
Barriers to effective intercultural communication
 
On Television
On TelevisionOn Television
On Television
 
Walther’s social information processing theory
Walther’s social information processing theoryWalther’s social information processing theory
Walther’s social information processing theory
 
“…so, how are things really done around here?” - Culture
“…so, how are things really done around here?” - Culture“…so, how are things really done around here?” - Culture
“…so, how are things really done around here?” - Culture
 
Communication and Entertainment
Communication and EntertainmentCommunication and Entertainment
Communication and Entertainment
 
Powerpoint Lecture 1 - Communication and Culture
Powerpoint Lecture 1 - Communication and CulturePowerpoint Lecture 1 - Communication and Culture
Powerpoint Lecture 1 - Communication and Culture
 
Intercultural communication in a Global World
Intercultural communication in a Global WorldIntercultural communication in a Global World
Intercultural communication in a Global World
 

Similar to ETHICS IN ORGANIZATIONAL COMMUNICATION

unit 1 BUSINESS ETHICS AND CORPORATE GOVERNANCE prof.kanchan.pptx
unit 1 BUSINESS ETHICS AND CORPORATE GOVERNANCE prof.kanchan.pptxunit 1 BUSINESS ETHICS AND CORPORATE GOVERNANCE prof.kanchan.pptx
unit 1 BUSINESS ETHICS AND CORPORATE GOVERNANCE prof.kanchan.pptxProf. Kanchan Kumari
 
UNDERSTANDING ETHICS - Pre Mid.pptx
UNDERSTANDING ETHICS - Pre Mid.pptxUNDERSTANDING ETHICS - Pre Mid.pptx
UNDERSTANDING ETHICS - Pre Mid.pptxMoruSirisha2
 
Persuasive Communication
Persuasive CommunicationPersuasive Communication
Persuasive Communicationsambrandon15
 
Introduction to management groups g - i - managerial ethics and corporate s...
Introduction to management   groups g - i - managerial ethics and corporate s...Introduction to management   groups g - i - managerial ethics and corporate s...
Introduction to management groups g - i - managerial ethics and corporate s...Diego Thomas
 
ethics theories
ethics theoriesethics theories
ethics theoriesdee-chan
 
Management Ethics Chapter 1
Management Ethics Chapter 1Management Ethics Chapter 1
Management Ethics Chapter 1Shu Sien YeOh
 
Why to be ethical by maqsood's group
Why to be ethical by maqsood's groupWhy to be ethical by maqsood's group
Why to be ethical by maqsood's groupMaqsood Ali
 
Importance Of Ethics In Human Beings
Importance Of Ethics In Human BeingsImportance Of Ethics In Human Beings
Importance Of Ethics In Human BeingsSatjitkumar
 
Professional ethics slides
Professional ethics slidesProfessional ethics slides
Professional ethics slidesSelf-employed
 
HUMAN VALUES AND ETHICAL THEORIES
HUMAN VALUES AND ETHICAL THEORIESHUMAN VALUES AND ETHICAL THEORIES
HUMAN VALUES AND ETHICAL THEORIESShin Tampus
 
Ethics in Corporate Social Responsibility
Ethics in Corporate Social ResponsibilityEthics in Corporate Social Responsibility
Ethics in Corporate Social ResponsibilityIOSRJBM
 

Similar to ETHICS IN ORGANIZATIONAL COMMUNICATION (20)

unit 1 BUSINESS ETHICS AND CORPORATE GOVERNANCE prof.kanchan.pptx
unit 1 BUSINESS ETHICS AND CORPORATE GOVERNANCE prof.kanchan.pptxunit 1 BUSINESS ETHICS AND CORPORATE GOVERNANCE prof.kanchan.pptx
unit 1 BUSINESS ETHICS AND CORPORATE GOVERNANCE prof.kanchan.pptx
 
ETHICS-2022.pptx
ETHICS-2022.pptxETHICS-2022.pptx
ETHICS-2022.pptx
 
UNDERSTANDING ETHICS - Pre Mid.pptx
UNDERSTANDING ETHICS - Pre Mid.pptxUNDERSTANDING ETHICS - Pre Mid.pptx
UNDERSTANDING ETHICS - Pre Mid.pptx
 
Persuasive Communication
Persuasive CommunicationPersuasive Communication
Persuasive Communication
 
Week 1 p ps
Week 1 p psWeek 1 p ps
Week 1 p ps
 
Introduction to management groups g - i - managerial ethics and corporate s...
Introduction to management   groups g - i - managerial ethics and corporate s...Introduction to management   groups g - i - managerial ethics and corporate s...
Introduction to management groups g - i - managerial ethics and corporate s...
 
ethics theories
ethics theoriesethics theories
ethics theories
 
Management Ethics Chapter 1
Management Ethics Chapter 1Management Ethics Chapter 1
Management Ethics Chapter 1
 
Why to be ethical by maqsood's group
Why to be ethical by maqsood's groupWhy to be ethical by maqsood's group
Why to be ethical by maqsood's group
 
Importance Of Ethics In Human Beings
Importance Of Ethics In Human BeingsImportance Of Ethics In Human Beings
Importance Of Ethics In Human Beings
 
Eth cop
Eth copEth cop
Eth cop
 
Ethics-remani.pptx
Ethics-remani.pptxEthics-remani.pptx
Ethics-remani.pptx
 
Business Ethics (1).pptx
Business Ethics  (1).pptxBusiness Ethics  (1).pptx
Business Ethics (1).pptx
 
Case Study Of Hodo
Case Study Of HodoCase Study Of Hodo
Case Study Of Hodo
 
Business ethics an introduction
Business ethics   an introductionBusiness ethics   an introduction
Business ethics an introduction
 
Ethics in Business?
Ethics in Business?Ethics in Business?
Ethics in Business?
 
Professional ethics slides
Professional ethics slidesProfessional ethics slides
Professional ethics slides
 
HUMAN VALUES AND ETHICAL THEORIES
HUMAN VALUES AND ETHICAL THEORIESHUMAN VALUES AND ETHICAL THEORIES
HUMAN VALUES AND ETHICAL THEORIES
 
Hand out 01
Hand out 01Hand out 01
Hand out 01
 
Ethics in Corporate Social Responsibility
Ethics in Corporate Social ResponsibilityEthics in Corporate Social Responsibility
Ethics in Corporate Social Responsibility
 

Recently uploaded

History Class XII Ch. 3 Kinship, Caste and Class (1).pptx
History Class XII Ch. 3 Kinship, Caste and Class (1).pptxHistory Class XII Ch. 3 Kinship, Caste and Class (1).pptx
History Class XII Ch. 3 Kinship, Caste and Class (1).pptxsocialsciencegdgrohi
 
भारत-रोम व्यापार.pptx, Indo-Roman Trade,
भारत-रोम व्यापार.pptx, Indo-Roman Trade,भारत-रोम व्यापार.pptx, Indo-Roman Trade,
भारत-रोम व्यापार.pptx, Indo-Roman Trade,Virag Sontakke
 
Painted Grey Ware.pptx, PGW Culture of India
Painted Grey Ware.pptx, PGW Culture of IndiaPainted Grey Ware.pptx, PGW Culture of India
Painted Grey Ware.pptx, PGW Culture of IndiaVirag Sontakke
 
internship ppt on smartinternz platform as salesforce developer
internship ppt on smartinternz platform as salesforce developerinternship ppt on smartinternz platform as salesforce developer
internship ppt on smartinternz platform as salesforce developerunnathinaik
 
Meghan Sutherland In Media Res Media Component
Meghan Sutherland In Media Res Media ComponentMeghan Sutherland In Media Res Media Component
Meghan Sutherland In Media Res Media ComponentInMediaRes1
 
Roles & Responsibilities in Pharmacovigilance
Roles & Responsibilities in PharmacovigilanceRoles & Responsibilities in Pharmacovigilance
Roles & Responsibilities in PharmacovigilanceSamikshaHamane
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxpboyjonauth
 
Earth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice greatEarth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice greatYousafMalik24
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdfssuser54595a
 
Proudly South Africa powerpoint Thorisha.pptx
Proudly South Africa powerpoint Thorisha.pptxProudly South Africa powerpoint Thorisha.pptx
Proudly South Africa powerpoint Thorisha.pptxthorishapillay1
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon AUnboundStockton
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxNirmalaLoungPoorunde1
 
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPTECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPTiammrhaywood
 
Final demo Grade 9 for demo Plan dessert.pptx
Final demo Grade 9 for demo Plan dessert.pptxFinal demo Grade 9 for demo Plan dessert.pptx
Final demo Grade 9 for demo Plan dessert.pptxAvyJaneVismanos
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️9953056974 Low Rate Call Girls In Saket, Delhi NCR
 
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Celine George
 
KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...
KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...
KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...M56BOOKSTORE PRODUCT/SERVICE
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationnomboosow
 

Recently uploaded (20)

History Class XII Ch. 3 Kinship, Caste and Class (1).pptx
History Class XII Ch. 3 Kinship, Caste and Class (1).pptxHistory Class XII Ch. 3 Kinship, Caste and Class (1).pptx
History Class XII Ch. 3 Kinship, Caste and Class (1).pptx
 
भारत-रोम व्यापार.pptx, Indo-Roman Trade,
भारत-रोम व्यापार.pptx, Indo-Roman Trade,भारत-रोम व्यापार.pptx, Indo-Roman Trade,
भारत-रोम व्यापार.pptx, Indo-Roman Trade,
 
Painted Grey Ware.pptx, PGW Culture of India
Painted Grey Ware.pptx, PGW Culture of IndiaPainted Grey Ware.pptx, PGW Culture of India
Painted Grey Ware.pptx, PGW Culture of India
 
internship ppt on smartinternz platform as salesforce developer
internship ppt on smartinternz platform as salesforce developerinternship ppt on smartinternz platform as salesforce developer
internship ppt on smartinternz platform as salesforce developer
 
Meghan Sutherland In Media Res Media Component
Meghan Sutherland In Media Res Media ComponentMeghan Sutherland In Media Res Media Component
Meghan Sutherland In Media Res Media Component
 
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdfTataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
 
Roles & Responsibilities in Pharmacovigilance
Roles & Responsibilities in PharmacovigilanceRoles & Responsibilities in Pharmacovigilance
Roles & Responsibilities in Pharmacovigilance
 
Introduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptxIntroduction to AI in Higher Education_draft.pptx
Introduction to AI in Higher Education_draft.pptx
 
Earth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice greatEarth Day Presentation wow hello nice great
Earth Day Presentation wow hello nice great
 
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
18-04-UA_REPORT_MEDIALITERAСY_INDEX-DM_23-1-final-eng.pdf
 
Proudly South Africa powerpoint Thorisha.pptx
Proudly South Africa powerpoint Thorisha.pptxProudly South Africa powerpoint Thorisha.pptx
Proudly South Africa powerpoint Thorisha.pptx
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon A
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptx
 
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPTECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
ECONOMIC CONTEXT - LONG FORM TV DRAMA - PPT
 
Final demo Grade 9 for demo Plan dessert.pptx
Final demo Grade 9 for demo Plan dessert.pptxFinal demo Grade 9 for demo Plan dessert.pptx
Final demo Grade 9 for demo Plan dessert.pptx
 
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
call girls in Kamla Market (DELHI) 🔝 >༒9953330565🔝 genuine Escort Service 🔝✔️✔️
 
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
 
KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...
KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...
KSHARA STURA .pptx---KSHARA KARMA THERAPY (CAUSTIC THERAPY)————IMP.OF KSHARA ...
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communication
 
OS-operating systems- ch04 (Threads) ...
OS-operating systems- ch04 (Threads) ...OS-operating systems- ch04 (Threads) ...
OS-operating systems- ch04 (Threads) ...
 

ETHICS IN ORGANIZATIONAL COMMUNICATION

  • 1. ETHICS IN ORGANIZATION AL COMMUNICATIO N P A T R I C K R . N A H I A L -
  • 2. • What is organizational ethics? • Why is it important? • Strong organizational ethics • What are the Key Areas for Ethical Communication • Samples of unethical communication practices • Ethical Communication Guidelines ETHICS IN ORGANIZATIONAL COMMUNICATION Main Ideas
  • 3.  It is a system of moral principles. It affects how people make decisions and lead their lives. It is concerned with what is good for individuals and society.  Distinguishing between.. ..good and evil in the world, ..right and wrong of human actions, ..virtuous and non-virtuous characteristics of WHAT IS ETHICS?
  • 4. WHAT IS COMMUNICATION ETHICS?  deals with the moral good present in any form of human communication. This includes interpersonal communication, mass mediated communication, and digital communication.  Communication ethics concerns not only the individual, but is of great concern to businesses, corporations, and professional entities.
  • 5. WHAT IS ORGANIZATIONAL ETHICS? “Organizational ethics refers to the moral code of an organization, including how
  • 6. IMPORTANCE OF ETHICAL COMMUNICATION • Public Image can affect organization’s ability to accomplish mission/ make a profit.  A business must practice ethics in organizational communication to establish and maintain a positive image. Why does it matter?
  • 8. • Message Purpose • Research Methods • Selection of Material • Development of Ideas • Use of Language • Ethical Context • Self Analysis KEY AREAS FOR ETHICAL COMMUNICATION PERSONAL WRITTEN & SPOKEN MESSAGES
  • 9. • Cultural Context • Misunderstanding • Language • Accountability KEY AREAS FOR ETHICAL COMMUNICATION CROSS – CULTURAL MESSAGES
  • 10. • Language • Graphic/Print • Omission • Truth • Accountability KEY AREAS FOR ETHICAL COMMUNICATION ADVERTISING MESSAGES
  • 11. SOME EXAMPLES OF UNETHICAL COMMUNICATION Plagiarism Stealing someone else’s work and claiming it as your own. Selective misquoting Deliberately omitting damaging or unflattering comments to paint a better (but untruthful picture ) of you or your company Misrepresenting numbers Increasing or decreasing numbers , altering statistics or omitting numerical data. Distorting visuals Making a product look bigger or changing the scale of graphs and charts to exaggerate or conceal the differences.
  • 12. WHAT IS ETHICAL DILEMMA? It is also known as moral dilemmas. These are situations in which there is a choice to be made between two options, neither of which resolves the situation in an ethically acceptable fashion.
  • 13. ETHICAL COMMUNICATION GUIDELINESWays to approach ethical communication and decision-making Utilitarian Approach (Bentham/Mill) o Doesthisactionprovidethegreatestgoodforgreatestnumber? Rights Approach (Kant) o Doesthisactionrespectthemoralrightsofeveryone? Fairness or Justice Approach (Aristotle, John Rawls) o Isthisactionfairandfree ofdiscriminationoffavouritism? Common Good Approach o Doesthisactionsustainwelfareofthecommunity? Virtue Approach
  • 14. ETHICAL DILEMMA IN ORGANIZATIONAL COMMUNICATION Employees often work in teams to create marketing campaigns, develop new products or fine-tune services, yet rarely does everyone in a group contribute equally to the final product. If three members of a five-person team did all the work, do those three members demand to receive proper credit while pointing out that two members of the team did not pull their weight?
  • 15. ETHICAL DILEMMA IN ORGANIZATIONAL COMMUNICATION Tony, a data analyst for a major casino, is working after normal business hours to finish an important project. He realizes that he is missing data that had been sent to his co-worker Robert. Tony had unintentionally observed Robert typing his password several days ago and decides to log into Robert’s computer and resend the data to himself. Upon doing so, Tony sees an open email regarding gambling bets Robert placed over the last several days with a local sports book. All employees of the casino are forbidden to engage in gambling activities to avoid any hint of conflict of interest. Tony knows he should report this but would have to admit to violating the company’s information technology regulations by logging into Robert’s computer. If he warns Robert to stop his betting, he would also have to reveal the source of his information. What does Tony do in this situation?