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BY REBECCA MINOR
ETHICAL
REASONING, USING
THE DEMAND-
CONTROL SCHEMA 
...to be able to “respond” to something.   We cannot
respond until we have fully considered the situation
and the results of our decisions.   
“RESPONSIBILITY” 
WE MUST FIRST EVALUATE THE JOB’S
DEMANDS BEFORE EXPLAINING HOW AN
INTERPRETER SHOULD RESPOND
(INTERPRETER’S CONTROL OPTIONS) 
Linguistic - The language used by
assignment participants1JOB
DEMANDS
ARE...
Environmental - by nature of the
place where the assignment takes
place
2
Interpersonal - dynamics between
participants
3
Intrapersonal - generated from within
the interpreters own thoughs/feelings
3
4
Skills
1JOB
CONTROLS
ARE...
Resources
2
decision authority - which interpreters
typically do not have in any given
situation
3
HIGH CONTROL
I Active: Interpreter is highly skilled and
well prepared for a demanding job = job
satisfaction
II High-Strain: Demands are high but
interpreter is not well prepared or can not
demonstrate the decision authority to
improve working conditions
III Passive: very few demands, not
requiring many controls = little
professional growth
IV: Low-Strain: Interpreter is well prepared
but demands are few = boring, (i.e. on-
call or hospital over night, when nothing is
happening)
4 QUADRANTS
LOW CONTROL
HIGH
DEMAND
LOW
DEMAND
I ACTIVE
II HIGH-
STRAIN
III
PASSIVE
IV LO-
STRAIN
SOMETIMES THINGS WE CONSIDER “BEST
PRACTICES” DO NOT FIT A GIVEN SITUATION
CONTEXT IS EVERYTHING!
IF A SPEAKER IS EXTREMELY UPSET, OR USING OBSCENE BODY
LANGUAGE SHOULD WE “MATCH THE SPIRIT OF THE SPEAKER” IN
THIS SITUATION? WOULD WE APPEAR TO BE MOCKING THE
SPEAKER?
WHAT IS
THE
CONFLICT? 
Ethical decision making is a process
FOR EVERY DECISION THERE IS A
CONSEQUENCE AND RESULTING
DEMAND.
WHAT
OPTIONS
DO I HAVE? 
IF I MAKE
THAT
DECISION,
WHAT IS THE
RESULTING
DEMAND? 
FROM DEAN & POLLARD 2006
APPROACHES TO MAKING AND
JUSTIFYING ETHICAL DECISIONS 
TELEOLOGICAL
focuses not on the rules, but the
outcomes
focuses on adherence to rules (machine like)
DEONTOLOGICAL
How does the deaf consumer
interpret your decision?1PERSPECTIVES
How does the hearing consumer
interpret your decision?
2
How does your decision impact the
expectations these consumers have
about future interpreters?
3
REFRENCES 
DEAN, R., POLLARD, R. (2006). FROM BEST PRACTICE TO BEST PRACTICE PROCESS:
SHIFTING ETHICAL THINKING AND TEACHING. IN E. M. MARONEY (ED.), A NEW
CHAPTER IN INTERPRETER EDUCATION: ACCREDITATION, RESEARCH AND
TECHNOLOGY (PP. 119-131). (PROCEEDINGS OF THE 16TH NATIONAL CONVENTION OF
THE CONFERENCE OF INTERPRETER TRAINERS). MONMOUTH, OR: CIT.
DEAN, R. K. & POLLARD, R. (2001). APPLICATION OF DEMAND- CONTROL THEORY TO
SIGN LANGUAGE INTERPRETING: IMPLICATIONS FOR STRESS AND INTERPRETER
TRAINING. JOURNAL OF DEAF STUDIES AND DEAF EDUCATION, 6(1), 1-14
*ALL IMAGES OPEN SOURCE THROUGH CANVA

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Ethical reasoning DC-S

  • 1. BY REBECCA MINOR ETHICAL REASONING, USING THE DEMAND- CONTROL SCHEMA 
  • 2. ...to be able to “respond” to something.   We cannot respond until we have fully considered the situation and the results of our decisions.    “RESPONSIBILITY” 
  • 3. WE MUST FIRST EVALUATE THE JOB’S DEMANDS BEFORE EXPLAINING HOW AN INTERPRETER SHOULD RESPOND (INTERPRETER’S CONTROL OPTIONS) 
  • 4. Linguistic - The language used by assignment participants1JOB DEMANDS ARE... Environmental - by nature of the place where the assignment takes place 2 Interpersonal - dynamics between participants 3 Intrapersonal - generated from within the interpreters own thoughs/feelings 3 4
  • 5. Skills 1JOB CONTROLS ARE... Resources 2 decision authority - which interpreters typically do not have in any given situation 3
  • 6. HIGH CONTROL I Active: Interpreter is highly skilled and well prepared for a demanding job = job satisfaction II High-Strain: Demands are high but interpreter is not well prepared or can not demonstrate the decision authority to improve working conditions III Passive: very few demands, not requiring many controls = little professional growth IV: Low-Strain: Interpreter is well prepared but demands are few = boring, (i.e. on- call or hospital over night, when nothing is happening) 4 QUADRANTS LOW CONTROL HIGH DEMAND LOW DEMAND I ACTIVE II HIGH- STRAIN III PASSIVE IV LO- STRAIN
  • 7. SOMETIMES THINGS WE CONSIDER “BEST PRACTICES” DO NOT FIT A GIVEN SITUATION CONTEXT IS EVERYTHING! IF A SPEAKER IS EXTREMELY UPSET, OR USING OBSCENE BODY LANGUAGE SHOULD WE “MATCH THE SPIRIT OF THE SPEAKER” IN THIS SITUATION? WOULD WE APPEAR TO BE MOCKING THE SPEAKER?
  • 8. WHAT IS THE CONFLICT?  Ethical decision making is a process FOR EVERY DECISION THERE IS A CONSEQUENCE AND RESULTING DEMAND. WHAT OPTIONS DO I HAVE?  IF I MAKE THAT DECISION, WHAT IS THE RESULTING DEMAND? 
  • 9. FROM DEAN & POLLARD 2006
  • 10. APPROACHES TO MAKING AND JUSTIFYING ETHICAL DECISIONS  TELEOLOGICAL focuses not on the rules, but the outcomes focuses on adherence to rules (machine like) DEONTOLOGICAL
  • 11. How does the deaf consumer interpret your decision?1PERSPECTIVES How does the hearing consumer interpret your decision? 2 How does your decision impact the expectations these consumers have about future interpreters? 3
  • 12. REFRENCES  DEAN, R., POLLARD, R. (2006). FROM BEST PRACTICE TO BEST PRACTICE PROCESS: SHIFTING ETHICAL THINKING AND TEACHING. IN E. M. MARONEY (ED.), A NEW CHAPTER IN INTERPRETER EDUCATION: ACCREDITATION, RESEARCH AND TECHNOLOGY (PP. 119-131). (PROCEEDINGS OF THE 16TH NATIONAL CONVENTION OF THE CONFERENCE OF INTERPRETER TRAINERS). MONMOUTH, OR: CIT. DEAN, R. K. & POLLARD, R. (2001). APPLICATION OF DEMAND- CONTROL THEORY TO SIGN LANGUAGE INTERPRETING: IMPLICATIONS FOR STRESS AND INTERPRETER TRAINING. JOURNAL OF DEAF STUDIES AND DEAF EDUCATION, 6(1), 1-14 *ALL IMAGES OPEN SOURCE THROUGH CANVA