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PREPARED BY: SANAH K SEDIBA
PERSONAL HIGHLIGHTS
 Names: Mrs Sanah K Sediba.
 Qualifications: Currently holding a Certificate in
Hospitality Operations.
 Waiting for BA (Hons) International Hospitality
Management from University of Derby (Botswana
Accountancy College)
 Expected to graduation in September, 2016.
AIMS AND GOALS
 My goal is to become a well known experienced professional
International Hotel Manager in the Hospitality Industry.
 My study aims are to accomplish all the Knowledge, Skills and
Experience needed in the Hospitality Industry.
RELEVANT COURSES AND SUBJECT STUDIED
BA (Hons) International Hospitality
Management
 BUSINESS OPERATIONS MANAGEMENT
 MANAGING CULINARY ARTS
 FOOD AND BEVERAGE MANAGEMENT
 HOSPITALITY CONCERPTS
 PRINCIPLES OF INTERNATIONAL BUSINESS
 FRONT OFFICE MANAGEMENT
 ROOMS DIVISION OPERATIONS
 APPLIED BUSINESS MANAGEMENT
 BUSINESS DEVELOPMENT AND MANAGEMENT
 EVENT CATERING MANAGEMENT
 INTERNATIONAL HOSPITALITY MANAGEMENT
 RESEARCH SKILLS
 HOSPITALITY FACILITY MANAGEMENT
 STRATEGIC MANAGEMENT
 CONTEMPORARY ISSUES
 COMMUNICATIONS SKILLS
Certificate in Hospitality Operations
 WORKING IN THE HOSPITALITY INDUSTRY
 COOKERY PROCESSES 1
INTRODUCTION TO FOOD AND BEVERAGE SERVICE
INTRODUCTION TO FRONT OFFICE SERVICE AND
PROCEDURES
HYGIENE AND SAFETY FOR THE HOSPITALITY
INDUSTRY
STOCK CONTROL FOR HOSPITALITY
MENU PLANNING 1
FOOD AND BEVERAGE SERVICE SKILLS
INTERIOR DECORATIONS FOR HOSPITALITY
CONTROL OF SALES AND COSTS
FRONT OFFICE SKILLS
INFORMATION AND COMMUNICATIONS
TECHNOLOGY
 STOCK CONTROL SKILLS - I acquired the skills at Ford Food, Botswana
Company when working as a store supervisor.
 LEADERSHIP SKILLS – As a store Supervisor I acquired the skill of
monitoring staff performance.
SKILLS AND KNOWLEDGE
BEFORE THE UNIVERSITY LEVEL
 FOOD AND BEVERAGE SKILLS – Worked as a waiter at Adansonia Hotel &
Neckor Investment Caters Company.
 FOOD PREPARATIONS SKILLS – Worked as a Chef for several companies.
 EVENT CATERING SKILLS – Worked as a catering leader at Neckor
Investment Caters Company.
CON’T
SKILLS AND KNOWLEDGE ACQUIRED DURING MY
STUDY
MANAGERIAL SKILLS: The knowledge has been acquired from
University of Derby. Through the Business Operations
Management, International Hotel Management and other
Management subjects I acquired skills of how to manage
tasks in the workplace, how to manage staff and to
development the business.
VOLUNTEER EXPERIENCE: The experience has been attained
during my industrial attachment at Neckor Investment Catering
Company, SOS Francistown & Be mobile events.
CON’T
 PRESENTATION SKILLS: I was involved in group
and individual presentations and also applied
the skill during my industrial attachment when
we presenting to our guests.
COMMUNICATIONS SKILLS : Through the use
of internet I am able to present my abilities by
using Microsoft Word, Excel, PowerPoint,
Outlook and Access.
GRADUATE ATTRIBUTES
Commercial awareness – (I am able to understand what is needed in the
commercial market by fulfilling customers needs and wants.)
 Time management – (being able to organize and plan my work well in time
in order to meet the deadlines.)
 Supervisory Skills – (leadership skills, managing relationships in the
workplace and team work.)
Thinking and Problem Solving Skills – (Strategic thinking, making decisions,
analysing information & solving problems.)
Personal attributes – (Self-reliance, flexibility, creativity, used to multi-
tasking, highly motivated, determined and can work without supervision.)
E-portfolio (skills & knowledge)

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E-portfolio (skills & knowledge)

  • 2. PERSONAL HIGHLIGHTS  Names: Mrs Sanah K Sediba.  Qualifications: Currently holding a Certificate in Hospitality Operations.  Waiting for BA (Hons) International Hospitality Management from University of Derby (Botswana Accountancy College)  Expected to graduation in September, 2016.
  • 3. AIMS AND GOALS  My goal is to become a well known experienced professional International Hotel Manager in the Hospitality Industry.  My study aims are to accomplish all the Knowledge, Skills and Experience needed in the Hospitality Industry.
  • 4. RELEVANT COURSES AND SUBJECT STUDIED BA (Hons) International Hospitality Management  BUSINESS OPERATIONS MANAGEMENT  MANAGING CULINARY ARTS  FOOD AND BEVERAGE MANAGEMENT  HOSPITALITY CONCERPTS  PRINCIPLES OF INTERNATIONAL BUSINESS  FRONT OFFICE MANAGEMENT  ROOMS DIVISION OPERATIONS  APPLIED BUSINESS MANAGEMENT  BUSINESS DEVELOPMENT AND MANAGEMENT  EVENT CATERING MANAGEMENT  INTERNATIONAL HOSPITALITY MANAGEMENT  RESEARCH SKILLS  HOSPITALITY FACILITY MANAGEMENT  STRATEGIC MANAGEMENT  CONTEMPORARY ISSUES  COMMUNICATIONS SKILLS Certificate in Hospitality Operations  WORKING IN THE HOSPITALITY INDUSTRY  COOKERY PROCESSES 1 INTRODUCTION TO FOOD AND BEVERAGE SERVICE INTRODUCTION TO FRONT OFFICE SERVICE AND PROCEDURES HYGIENE AND SAFETY FOR THE HOSPITALITY INDUSTRY STOCK CONTROL FOR HOSPITALITY MENU PLANNING 1 FOOD AND BEVERAGE SERVICE SKILLS INTERIOR DECORATIONS FOR HOSPITALITY CONTROL OF SALES AND COSTS FRONT OFFICE SKILLS INFORMATION AND COMMUNICATIONS TECHNOLOGY
  • 5.  STOCK CONTROL SKILLS - I acquired the skills at Ford Food, Botswana Company when working as a store supervisor.  LEADERSHIP SKILLS – As a store Supervisor I acquired the skill of monitoring staff performance. SKILLS AND KNOWLEDGE BEFORE THE UNIVERSITY LEVEL
  • 6.  FOOD AND BEVERAGE SKILLS – Worked as a waiter at Adansonia Hotel & Neckor Investment Caters Company.  FOOD PREPARATIONS SKILLS – Worked as a Chef for several companies.  EVENT CATERING SKILLS – Worked as a catering leader at Neckor Investment Caters Company. CON’T
  • 7. SKILLS AND KNOWLEDGE ACQUIRED DURING MY STUDY MANAGERIAL SKILLS: The knowledge has been acquired from University of Derby. Through the Business Operations Management, International Hotel Management and other Management subjects I acquired skills of how to manage tasks in the workplace, how to manage staff and to development the business. VOLUNTEER EXPERIENCE: The experience has been attained during my industrial attachment at Neckor Investment Catering Company, SOS Francistown & Be mobile events.
  • 8. CON’T  PRESENTATION SKILLS: I was involved in group and individual presentations and also applied the skill during my industrial attachment when we presenting to our guests. COMMUNICATIONS SKILLS : Through the use of internet I am able to present my abilities by using Microsoft Word, Excel, PowerPoint, Outlook and Access.
  • 9. GRADUATE ATTRIBUTES Commercial awareness – (I am able to understand what is needed in the commercial market by fulfilling customers needs and wants.)  Time management – (being able to organize and plan my work well in time in order to meet the deadlines.)  Supervisory Skills – (leadership skills, managing relationships in the workplace and team work.) Thinking and Problem Solving Skills – (Strategic thinking, making decisions, analysing information & solving problems.) Personal attributes – (Self-reliance, flexibility, creativity, used to multi- tasking, highly motivated, determined and can work without supervision.)