JC's Pancakes opened its first outlet in Citta Mall but went bankrupt due to low foot traffic and a lack of customers. It then relocated to Taylor's University. As a new company selling a new product, pancakes, it faced challenges gaining brand recognition and competition from other pancake sellers. Its pancakes were also seen more as a snack than a meal. Yummy Yummy Duck, which started in 1980 selling and exporting ducks, faced challenges from the small duck market but remained passionate. It focused on selling at local markets and providing simple homecooked dishes to keep customers. Both businesses aimed to franchise or pass their businesses to the next generation while maintaining quality food and service.

1. ENGLISH

2. JC’s Pancakes

3. BACKGROUND HISTORY

4. INSPIRATION
4 friends get inspiration & ideas from
Kedah.

5. Penang people love to eat
They get the recipe from Penang.
pancakes
The name ‘JC’ is one of the founder of this
restaurant.

6. The First Outlet
Opening in Citta Mall, Petaling Jaya.

7. The shop went
Bankrupt
Reason:
•No enough traffic among the shopping mall
•No customers come to buy pancakes
•No income
•No money to pay for staff
•No money to sustain

8. RELOCATION!
Moved to Taylor’s University.

9. Competitors of JC’s
Pancakes

10. NEW COMPANY NEW PRODUCT
•JC’s Pancakes is a new company.
•People don’t know about the new product.
•People reject to try the new food.

11. Eating “Brand” instead of food
•Customers eat food based on the brand.
•Example: MacDonald, KFC, Pizza Hut

12. PANCAKES
COMPETITORS
•Some company selling the same product
caused the competition of JC’s Pancakes.
•Example: Hot & Roll, Pancakes House

13. Obstacles & Challenges of
JC’s Pancakes

14. It’s a snack, not a MEAL.
•Pancake is a new market
•90% of the customers are students.
•Students not willing to take pancakes as
their proper meal
•Didn’t give fullness.

15. TRAFFIC & PEOPLE
•Hard to get a good and convenient location.
•Hard to get back the same customers.

16. THE WORKERS
•Having problems to employ employees.
•Limited man power to do work.
•Hard to trust the employees.

17. JC’s Pancakes nature of
business.

18. Pancakes & Nasi Lemak
•Sell pancakes as the main food & nasi lemak as
sub choice.
•Pancakes divide into heavy and light pancakes.
•Sell nasi lemak to support income.

19. LIGHT PANCAKES AS SNACK
HEAVY PANCAKES AS MEAL

20. STRATEGIES
•Having promotion: breakfast set A & breakfast set B
•Have a set meal called Nasi Ayam Penyet.
•However Nasi Ayam Penyet is not selling anymore as it
replacing the places of selling pancakes.

21. Future plan of JC’s
Pancakes

22. Franchised
•Opening 2 franchises soon in May in KLIA 2.
•To earn extra income from franchise.

23. YUMMY
YUMMY
DUCK

24. BACKGROUND HISTORY
•Started business in 1980.
•Raise, cook and export ducks to Singapore.

25. Obstacles/Challenges
•Duck selling business is somewhat small.
•The owner stick to what they were doing and be always passionate about it.
•Duck market isn’t actually high in demand.
•Sells well during festive seasons, especially Chinese new year.

26. Nature of Business
•The owner goes to the slaughter house to inspect the quality of the
ducks at 5 a.m.
•The owner inspects the management of the ducks at the farm as well.
•If the business at the restaurant doesn’t sell well, yummy yummy duck
focus sales at a local market.

27. Strategy of Yummy
Yummy Duck
•No holidays because that’s when the business
is at it’s peak.
•Research and hard work.
•Listen to suggestions from customers or
friends.
•Provide a simple dish.
•Have the customers feel like they’re having
home cooked food.

28. Future Plan of Yummy Yummy Duck
•Retire and let daughter take over the place.
•Advise to her daughter: business should do in hard work
but not laziness.

29. Advice to the future generation
•Carry on the business and entrust the business
•Responsible to maintain the health of
customer
•Always provide clean and healthy food for
customer

30. THE END