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Effective Public
Communication
„Being good in business is the
most fascinating kind of art.
Making money is art and
working is art but good business
is the best art.‟ - Andy Warhol
Type of Business
1. Proprietorship
2. Partnership
3.Corporation
4.Cooperative
5.Franchising
6.Home Business
JC‟s Pancakes
BACKGROUND HISTORY
INSPIRATION
4 friends get inspiration & ideas from Kedah.
Penang people love to eat
pancakes
They get the recipe from Penang.
The name „JC‟ is one of the founder of this
restaurant.
THE1ST FOOD STORE
Opening in Citta Mall, Petaling Jaya.
THE SHOP WENT

BRANKRUPT
Reason:
•No enough traffic around the shopping mall
•No customers come to buy pancakes
•No income
•No money to pay for staff
•No money to sustain
THE RELOCATION TO TU
MOVED TO TAYLOR‟S UNIVERSITY.
COMPETITORS
NEW COMPANY NEW
PRODUCT
•JC‟s

Pancakes is a new company.
•People are not familiar about the new product.
•People refuse to try the new food
BUY “BRAND” NOT FOOD
•PEOPLE ARE ATTRACTED

TO PRODUCT

BASED ON BRAND.
•MCDONALD‟S, KFC, STARBUCKS, A&W.

THE
COMPETITOR
S
PANCAKES COMPETITORS
•Some

company selling pancakes too caused the
competition of JC‟s Pancakes.
•Example: Hot & Roll, Pancakes House
OBSTACLES &
CHALLENGES
KNOWN AS SNACK
•Pancake

is a new market
•90% of the customers are students.
•Students are not willing to take pancakes as
their proper meal
•Could not provide them the satisfaction of a full
meal
TRAFFIC & PEOPLE
•Hard

to get a good and convenient location.
•Hard to get back the same customers.
THE WORKERS
•Having

problems to employ reliable employees.
•Limited manpower to do work.
•Hard to trust the employees.
NATURE OF BUSINESS
PANCAKES
•Sell

pancakes as the main food & nasi lemak as
sub choice.
•Pancakes divide into heavy and light pancakes.
•Sells nasi lemak to support income.
LIGHT PANCAKES AS SNACK

HEAVY PANCAKES AS MEAL
STRATEGIES
•Have

promotion: breakfast set A & breakfast set

B
•Have a sets such as Nasi Ayam Penyet
FUTURE PLAN
FRANCHISED
•Opening

2 franchises on May in KLIA 2.
•To earn extra income from franchise.
•More secured business strategy.
YUMMY YUMMY DUCK
Background

-Started in 1980 as a farm
-Ducks were raised,
cooked and sold in
bazaar.
-Export ducks to
Singapore as well
Analysis

Competitors
-Not much competition
-Earn what they earn
Obstacles/Challenges

-Duck selling business is a small business.
-Stick to what they were doing and be always
passionate about it.
-Duck market isn‟t actually high in demand.
-Sells well during festive seasons, or holidays
especially Chinese new year.
Nature of Business

-Goes to the butcher house to inspect the quality of the
ducks at 5 a.m.
-Inspects the management of the ducks at the farm as
well.
-If the business at the restaurant doesn‟t sell well, they
focus sales at a local market.
Strategy

-No holidays because that‟s when the
business is at it‟s peak.
-Research and hard work.
-Listen to suggestions from customers or
friends.
-Provide a simple dish.
-Have the customers feel like they‟re
having home cooked food
Recommendation

Future plan(s)
Further enhance the cooking method.
The goal

-Sustain the business from generation to
generation
-Business should do in hard work but not
laziness.
Advice to the future
generation

-Carry on the business and entrust the business
-Responsible to maintain the health of customer
-Always provide clean and healthy food for
customer

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