Abstract:
This research focuses on the integration of robotic technology in hotels with the aim of enhancing guest
experience and improving operational efficiency. By reviewing existing literature, this study provides an
overview of the key findings, identifies gaps, and highlights limitations in the current research landscape.
The findings from the reviewed studies consistently demonstrate that guest’s express higher satisfaction
levels when interacting with robot concierge services, robotic room service, and robotic butlers. The
convenience, efficiency, and personalized experiences provided by robots contribute to positive guest
perceptions and increased engagement. Furthermore, hotels have observed notable improvements in
operational efficiency, including reduced staff workload, faster response times, and increased productivity.
However, there are several gaps and limitations in the existing research. Long-term studies are needed to
assess the sustainability and durability of the positive effects of robotic technology in hotels. Contextual
factors, such as hotel size, location, and cultural differences, have not been extensively explored and could
impact guest perceptions and acceptance. Cost considerations, including investment and maintenance
expenses, require further investigation. The dynamics of human-robot collaboration in hotel operations and
the impact on employee job satisfaction and roles also need to be examined. Additionally, the influence of
guest segmentation on the acceptance and interaction with robotic technology has not been extensively
studied. This research highlights the potential benefits of robotic technology in hotels and emphasizes the
need for further exploration to maximize its impact. The findings provide valuable insights for researchers,
hoteliers, and practitioners interested in leveraging robotic technology to create exceptional guest
experiences and improve operational effectiveness in the hospitality industry.
Keywords: Robotic technology, Hotel industry, Guest experience, Guest satisfaction, Operational
efficiency.
The document summarizes key findings from 10 studies on the rise of service robots in the hospitality industry. The studies collectively found that service robots significantly enhance customer satisfaction and engagement, improve operational efficiency, and reduce labor costs. They offer personalized experiences, streamline processes, and contribute to a sense of novelty in the industry. However, the studies have limitations like small sample sizes and a lack of diversity. Future research should address these limitations and investigate the long-term impacts, acceptance, and regulatory concerns regarding service robots.
Evaluating the Level of Automated Facilities Management Adoption and It's Maj...ijtsrd
Automated Facilities management is the use of computerized system to perform or supplement facilities management functions. Facilities managers can manage multiple facilities from one location by having all data in one place. The study examined the level of adoption of automated facilities management and the factors militating against effective adoption of the process in hotels in Awka. The sample size, which is the total number of registered hotels in Awka, is 101. The study adopted field survey method, using structured questionnaires, personal interviews and observations as tools for data collection. A random sampling technique was used to select the sample size. The data was subjected to descriptive statistical method. Analysis was done using statistical package for social science SPSS version 23. Frequency tables, percentages, graphs and charts were used to present the data. The hypotheses were tested using Kruskal Wallis H test while the objectives were analyzed with the use of Mean and Mean rank. The study revealed the level of application is low and there are certain factors militating against effective adoption of automated facilities management in hotels. It was recommended that the hospitality industry should incorporate automated approaches to enhance facilities management practices in hotels, employ well trained facilities managers, organize workshops and seminars regarding new technologies and automation and also increase funding to acquire automated facilities that will help streamline their operations and reduce errors and cost. Deborah Udo Ekaette | Dr. A. N. Udobi "Evaluating the Level of Automated Facilities Management Adoption and It's Major Challenges in Hotels in Awka, Anambra State, Nigeria" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-7 | Issue-4, August 2023, URL: https://www.ijtsrd.com/papers/ijtsrd59796.pdf Paper Url:https://www.ijtsrd.com/management/other/59796/evaluating-the-level-of-automated-facilities-management-adoption-and-it's-major-challenges-in-hotels-in-awka-anambra-state-nigeria/deborah-udo-ekaette
1. The document discusses a study that examines the effects of mobile hotel applications (MHA) on customer behavioral intentions to reuse and revisit hotels.
2. The study develops a framework combining the Technology Acceptance Model (TAM) with the antecedents of memorable experience, customer satisfaction, and behavioral intention.
3. The results of the study of 204 customers who used hotel mobile apps revealed that perceived usefulness of MHAs positively impacts memorable experiences, which in turn boosts customer satisfaction and behavioral intention to reuse the app and revisit the hotel.
The document discusses the concept of smart hotel rooms. It provides an introduction to how guest expectations have increased and technology is changing guest room dynamics. Smart rooms can include various automated features controlled by voice, touch panels, mobile apps or artificial intelligence. The document then outlines a study conducted through a survey to understand guest perceptions of smart room features and their preferences for traditional vs. smart rooms. Key findings include that most guests prefer smart rooms and place high importance on voice control and touch panel controls for lighting, temperature and other in-room functions.
Using the mixed methods research to model the hotel performance measurement i...Karam Zaki
The aim of this research is to propose a process dynamic model for measuring and benchmarking
performance in hotel food and beverage operations. This model involves three sequential stages;
first, identifying the existing performance measures used in hotels; followed by, calculating
performance using Data Envelopment Analysis (DEA) and LINGO application; third,
benchmarking the performance index. The research design involves a case study methodology
with the choice of mixed methods. It uses 20 in-depth semi-structured interviews, group
discussions, archival analysis, and direct observations. A panel data from 2007 until 2016 was
obtained from the hotel cases to get performance calculations and benchmarks. The qualitative
analysis of interviews identified different subjective performance measuring techniques such as
forced choice, job rating checklists, BARS, 360-Degree and output index. However, the balanced
scorecard method was not used at all. The quantitative analysis of DEA rankings confirmed
examples in which hotel outcome in relatively high performance and in which year. The model
developed in this qualitative case study could be used to compare different hotels in relation to
their performance index and could offer some decisions for improvement to the hotel
management. The research findings have implications in theory and practice, which will have
profound value to the investigated hotel managers and the Egyptian hotel sector. The main
contribution of this paper is its suggested dynamic model which will use for measuring and
benchmarking performance in hotels based in Egypt.
Service Reliability Impact on Business with Reference to „Three Star Hotels‟ ...Dr. Amarjeet Singh
Reliability and trustworthiness are the most vital
success factors in any business to sustain, survive and
succeed, this tag line also applicable for service industries
like Hotels. Customer satisfaction is a collective outcome of
perception, evaluation, and psychological reaction to the
Service quality. Due to the increasing competition of Hotel
business and the high demand of the customers, service
quality is the fundamental factor to measure customer‟s
satisfaction within such business. The primarily purpose of
this study is to determine the influence of reliability
dimension of „Three Star Hotels „customers satisfaction.
Required data was collected through customers‟ survey. For
conducting customers‟ survey likert scale based
questionnaire was developed after review of literature.
However, customers were selected by random sampling
method and a sample size of 100 has been taken. The
reliability of construct was tested by using Cronbach‟s alpha
test, using SPSS 20. Cronbach‟s alpha coefficients were
calculated 0.788 for the questionnaire survey. The findings
show that there is a very strong relationship between quality
of service (Reliability) and customer satisfaction. On the
basis of the conclusion made, Reliability in Hotel business
was representing the ability of the web site to fulfil customer
requirement correctly, deliver promptly, and keep
belongings secure.
Zaycoland Resort and Hotel Online Management SystemJason Castellano
The Zaycoland Resort and Hotel Online Management System is a web-based platform that automates and simplifies the hotel's daily operations, allowing guests to make reservations, manage bookings, and access information online. It features two modules - the Guest and Admin modules - that provide real-time access to data, enabling managers to monitor room occupancy, sales performance, and customer satisfaction levels. The system streamlines guest management and improves the overall guest experience.
TOWARDS UNIVERSAL RATING OF ONLINE MULTIMEDIA CONTENTcscpconf
Most website classification systems have dealt with the question of classifying websites based on
their content, design, usability, layout and such, few have considered website classification
based on users’ experience. The growth of online marketing and advertisement has lead to
fierce competition that has resulted in some websites using disguise ways so as to attract users.
This may result in cases where a user visits a website and does not get the promised results. The
results are a waste of time, energy and sometimes even money for users. In this context, we design
an experiment that uses fuzzy linguistic model and data mining techniques to capture users’
experiences, we then use the k-means clustering algorithm to cluster websites based on a set of
feature vectors from the users’ perspective. The content unity is defined as the distance between
the real content and its keywords. We demonstrate the use of bisecting k-means algorithm for
this task and demonstrate that the method can incrementally learn from user’s profile on their
experience with these websites.
The document summarizes key findings from 10 studies on the rise of service robots in the hospitality industry. The studies collectively found that service robots significantly enhance customer satisfaction and engagement, improve operational efficiency, and reduce labor costs. They offer personalized experiences, streamline processes, and contribute to a sense of novelty in the industry. However, the studies have limitations like small sample sizes and a lack of diversity. Future research should address these limitations and investigate the long-term impacts, acceptance, and regulatory concerns regarding service robots.
Evaluating the Level of Automated Facilities Management Adoption and It's Maj...ijtsrd
Automated Facilities management is the use of computerized system to perform or supplement facilities management functions. Facilities managers can manage multiple facilities from one location by having all data in one place. The study examined the level of adoption of automated facilities management and the factors militating against effective adoption of the process in hotels in Awka. The sample size, which is the total number of registered hotels in Awka, is 101. The study adopted field survey method, using structured questionnaires, personal interviews and observations as tools for data collection. A random sampling technique was used to select the sample size. The data was subjected to descriptive statistical method. Analysis was done using statistical package for social science SPSS version 23. Frequency tables, percentages, graphs and charts were used to present the data. The hypotheses were tested using Kruskal Wallis H test while the objectives were analyzed with the use of Mean and Mean rank. The study revealed the level of application is low and there are certain factors militating against effective adoption of automated facilities management in hotels. It was recommended that the hospitality industry should incorporate automated approaches to enhance facilities management practices in hotels, employ well trained facilities managers, organize workshops and seminars regarding new technologies and automation and also increase funding to acquire automated facilities that will help streamline their operations and reduce errors and cost. Deborah Udo Ekaette | Dr. A. N. Udobi "Evaluating the Level of Automated Facilities Management Adoption and It's Major Challenges in Hotels in Awka, Anambra State, Nigeria" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-7 | Issue-4, August 2023, URL: https://www.ijtsrd.com/papers/ijtsrd59796.pdf Paper Url:https://www.ijtsrd.com/management/other/59796/evaluating-the-level-of-automated-facilities-management-adoption-and-it's-major-challenges-in-hotels-in-awka-anambra-state-nigeria/deborah-udo-ekaette
1. The document discusses a study that examines the effects of mobile hotel applications (MHA) on customer behavioral intentions to reuse and revisit hotels.
2. The study develops a framework combining the Technology Acceptance Model (TAM) with the antecedents of memorable experience, customer satisfaction, and behavioral intention.
3. The results of the study of 204 customers who used hotel mobile apps revealed that perceived usefulness of MHAs positively impacts memorable experiences, which in turn boosts customer satisfaction and behavioral intention to reuse the app and revisit the hotel.
The document discusses the concept of smart hotel rooms. It provides an introduction to how guest expectations have increased and technology is changing guest room dynamics. Smart rooms can include various automated features controlled by voice, touch panels, mobile apps or artificial intelligence. The document then outlines a study conducted through a survey to understand guest perceptions of smart room features and their preferences for traditional vs. smart rooms. Key findings include that most guests prefer smart rooms and place high importance on voice control and touch panel controls for lighting, temperature and other in-room functions.
Using the mixed methods research to model the hotel performance measurement i...Karam Zaki
The aim of this research is to propose a process dynamic model for measuring and benchmarking
performance in hotel food and beverage operations. This model involves three sequential stages;
first, identifying the existing performance measures used in hotels; followed by, calculating
performance using Data Envelopment Analysis (DEA) and LINGO application; third,
benchmarking the performance index. The research design involves a case study methodology
with the choice of mixed methods. It uses 20 in-depth semi-structured interviews, group
discussions, archival analysis, and direct observations. A panel data from 2007 until 2016 was
obtained from the hotel cases to get performance calculations and benchmarks. The qualitative
analysis of interviews identified different subjective performance measuring techniques such as
forced choice, job rating checklists, BARS, 360-Degree and output index. However, the balanced
scorecard method was not used at all. The quantitative analysis of DEA rankings confirmed
examples in which hotel outcome in relatively high performance and in which year. The model
developed in this qualitative case study could be used to compare different hotels in relation to
their performance index and could offer some decisions for improvement to the hotel
management. The research findings have implications in theory and practice, which will have
profound value to the investigated hotel managers and the Egyptian hotel sector. The main
contribution of this paper is its suggested dynamic model which will use for measuring and
benchmarking performance in hotels based in Egypt.
Service Reliability Impact on Business with Reference to „Three Star Hotels‟ ...Dr. Amarjeet Singh
Reliability and trustworthiness are the most vital
success factors in any business to sustain, survive and
succeed, this tag line also applicable for service industries
like Hotels. Customer satisfaction is a collective outcome of
perception, evaluation, and psychological reaction to the
Service quality. Due to the increasing competition of Hotel
business and the high demand of the customers, service
quality is the fundamental factor to measure customer‟s
satisfaction within such business. The primarily purpose of
this study is to determine the influence of reliability
dimension of „Three Star Hotels „customers satisfaction.
Required data was collected through customers‟ survey. For
conducting customers‟ survey likert scale based
questionnaire was developed after review of literature.
However, customers were selected by random sampling
method and a sample size of 100 has been taken. The
reliability of construct was tested by using Cronbach‟s alpha
test, using SPSS 20. Cronbach‟s alpha coefficients were
calculated 0.788 for the questionnaire survey. The findings
show that there is a very strong relationship between quality
of service (Reliability) and customer satisfaction. On the
basis of the conclusion made, Reliability in Hotel business
was representing the ability of the web site to fulfil customer
requirement correctly, deliver promptly, and keep
belongings secure.
Zaycoland Resort and Hotel Online Management SystemJason Castellano
The Zaycoland Resort and Hotel Online Management System is a web-based platform that automates and simplifies the hotel's daily operations, allowing guests to make reservations, manage bookings, and access information online. It features two modules - the Guest and Admin modules - that provide real-time access to data, enabling managers to monitor room occupancy, sales performance, and customer satisfaction levels. The system streamlines guest management and improves the overall guest experience.
TOWARDS UNIVERSAL RATING OF ONLINE MULTIMEDIA CONTENTcscpconf
Most website classification systems have dealt with the question of classifying websites based on
their content, design, usability, layout and such, few have considered website classification
based on users’ experience. The growth of online marketing and advertisement has lead to
fierce competition that has resulted in some websites using disguise ways so as to attract users.
This may result in cases where a user visits a website and does not get the promised results. The
results are a waste of time, energy and sometimes even money for users. In this context, we design
an experiment that uses fuzzy linguistic model and data mining techniques to capture users’
experiences, we then use the k-means clustering algorithm to cluster websites based on a set of
feature vectors from the users’ perspective. The content unity is defined as the distance between
the real content and its keywords. We demonstrate the use of bisecting k-means algorithm for
this task and demonstrate that the method can incrementally learn from user’s profile on their
experience with these websites.
Studying the Impact of Egyptian Hotels Websites Marketing on Customers E-Sati...ijitcs
The purpose of this research is to study the impact of Egyptian hotels’ websites marketing on customer e-satisfaction and how to achieve e-loyalty through focusing on e-satisfaction success
factors (website information quality, system convenience, system safety, service quality, expectations and perceptions for hotel services and facilities, and intention to revisit). In this study, convenience sample was used in order to achieve the aim and objective of this study. A self-administered questionnaire with customers was designed as the research instrument for collecting primary data. This questionnaire included items pertaining to the customers’ demographic data, evaluating level of their E-satisfaction regarding Egyptian hotels’ websites marketing. Four hundred fifty forms were distributed in fifteen investigated hotels; thirty forms in each hotel; among them 430 forms valid for analysis (96%). The study focused on five star hotels.
The findings revealed that the most of the customers were dissatisfied about websites marketing in the Egyptian hotels (i.e. dynamic contents, navigation, access, and security of sensitive
information, payment options, and their Perceptions of services and facilities after visiting the hotel during stay). Also, most of the customers disagreed to revisit the hotel, and disagreed to
suggest to friends and relatives to visit the hotel. Enhancing quality of the marketing websites in the hospitality business leads to sustaining hotel -customer relationship, customers E-satisfaction, E- loyalty, increasing the number of new customers and, improve the brand image of the Egyptian hotels, and consequently achieve profitability.
International Journal of Computational Engineering Research(IJCER)ijceronline
International Journal of Computational Engineering Research (IJCER) is dedicated to protecting personal information and will make every reasonable effort to handle collected information appropriately. All information collected, as well as related requests, will be handled as carefully and efficiently as possible in accordance with IJCER standards for integrity and objectivity.
TOWARDS UNIVERSAL RATING OF ONLINE MULTIMEDIA CONTENTcsandit
Most website classification systems have dealt with the question of classifying websites based on
their content, design, usability, layout and such, few have considered website classification
based on users’ experience. The growth of online marketing and advertisement has lead to
fierce competition that has resulted in some websites using disguise ways so as to attract users.
This may result in cases where a user visits a website and does not get the promised results. The
results are a waste of time, energy and sometimes even money for users. In this context, we design
an experiment that uses fuzzy linguistic model and data mining techniques to capture users’
experiences, we then use the k-means clustering algorithm to cluster websites based on a set of
feature vectors from the users’ perspective. The content unity is defined as the distance between
the real content and its keywords. We demonstrate the use of bisecting k-means algorithm for
this task and demonstrate that the method can incrementally learn from user’s profile on their
experience with these websites.
How to Scrape Hotel Reviews Data for Complete Hotel Review Analytics.pptxfarhanaaansari42
Scrape hotel reviews data using specialized tools or APIs for comprehensive hotel review analytics and actionable insights.
https://www.datazivot.com/scrape-hotel-reviews-data-for-complete-hotel-review-analytics.php
The document discusses strategies for electronic business (e-business) in the tourism industry. It notes that while e-commerce has been used for some time for activities like banking and bill paying, developing a comprehensive, reliable, fast and universally accessible e-business service has not been a priority for many researchers. Organizations in the tourism industry also often fail to properly research products, customers, and differentiate customer acceptance from adaptation, leading them to believe customers are satisfied when they may just adapt to inadequate services. For e-business to reach its full potential, organizations need to offer personalized services that meet flexible customer preferences through technology, though implementing new technologies can be expensive and time-consuming.
Hotels which purely operate with a commercial business purpose consider the customer is the king!’ And, if we believe this it is also important to know how to make them happy. Recent days customers expect lot of good services more than their expectations Hence, it is mandatory that employees approach and interaction with the guests play a predominant role in the satisfaction and retention of them. The study focused on identifying the customers’ perception towards the laundry and bar services that are provided by the leading star hotels in Salem city, Tamilnadu, South India from the 300 customers who had stayed in the said hotels. Descriptive research design with exploratory approach and non-scientific sampling method with purposive sampling technique was used in this study to get the actual perception of the customers. Concrete suggestions and measures to be implemented are suggested.
Web Service Quality and Service Performance of Full Service AirlinesIRJAES Editor
This document summarizes a research paper that examines how web service quality impacts the performance of full service airlines. It identifies five key dimensions of web service quality: content, functionality, merchandise, privacy, and customer service. The researchers analyzed data on online customers of airlines and found that customer service had the strongest positive impact on web service quality, followed by privacy, merchandise, and functionality/offerings. The results indicate that improving these areas, especially customer service, can enhance an airline's online service quality and performance.
How to Scrape Hotel Reviews Data for Complete Hotel Review Analytics.pdffarhanaaansari42
Scrape hotel reviews data using specialized tools or APIs for comprehensive hotel review analytics and actionable insights.
https://www.datazivot.com/scrape-hotel-reviews-data-for-complete-hotel-review-analytics.php
This document presents a cellular automaton model to simulate the dynamics of quality perception in an aesthetics services social network. Interviews and surveys were conducted with clients and providers in aesthetics clinics to understand their opinions on service quality over time. A cellular automaton rule was developed that could accurately simulate (73.80% accuracy) the evolution of service quality perceptions between the two surveys, higher than typical linear regression models. The simulation allowed understanding which provider and customer behaviors generate improved quality perceptions and how dissatisfied individuals influence the network. The model may help managers control employee conduct and service performance to positively influence quality perceptions.
This study aims to develop and design an on
-
line hotel reservation and management system for the College of
International Tourism and Hospitality Management of the Lyceum of the Philippines University, Batangas Campus. It
presents user
-
friendly features th
at will familiarize CITHM students on the online hotel reservation system, evaluate it and
highlight the benefits it can provide to the college and staff. In addition, it will purvey supplement material in their fron
t desk
operation course. The researchers
used the System Development Life Cycle and Microsoft Web Developer 2008 as the
programming language. The developed software served as a tool for the students of CITHM to familiarize them on how to
operate an online hotel reservation system. The developed
software was an effective aid for the instructors in teaching the
basic operations of hotel reservation system to their students. It also provided online security to protect privacy and
financial information of clients.
The document summarizes a cloud-based hotel management system that was developed to address the shortcomings of traditional paper-based systems. The system uses ReactJS for the user interfaces, ExpressJS for the server, and Firebase Firestore as the database. It includes interfaces for administration, staff, and customers. The administration interface provides dashboards and controls hotel settings. The staff interface relays tasks and instructions. The customer interface allows selecting services. The system aims to streamline communication and allocate resources efficiently through the integrated technology platform.
This document discusses the technical features used in hotels, focusing on automated check-ins and check-outs. It notes that technology is advancing rapidly in the hospitality industry to meet rising customer expectations. Many large hotels now offer automated check-in/out machines to provide a better experience for guests while improving efficiency. While there are costs to implementing such technologies, automated systems can reduce queues, boost revenue, and enhance the customer experience overall compared to traditional check-in/out methods.
Queuing model as a technique of queue solution in nigeria banking industryAlexander Decker
This document discusses queuing models as a technique to address long wait times in Nigerian banks. It aims to find a balance between the costs of customer wait times and costs of increasing service rates by adding more servers. The study evaluates different queuing structures at a bank in Enugu, Nigeria to determine the optimal number of servers. It measures variables like arrival and service rates and analyzes queue performances including average wait times. The results showed that a three-server model provided better performance than two or four servers in terms of minimizing costs and improving customer satisfaction. Therefore, the study recommends banks adopt a three-server queuing model.
IRJET- A Hybrid Approach for Travelling Service by using Data Parsing and Enh...IRJET Journal
This document describes a hybrid approach for an online travelling service that provides car rentals for short periods of time using data parsing and enhanced prediction techniques. It aims to suggest places for users to travel to using artificial intelligence and provide a cost comparison of major online car booking services. The system is intended to make travel planning easier and more cost-effective for users. It works by learning user preferences from multiple data sources to generate personalized travel recommendations and filter unwanted information.
Customers perception of m banking adoption in kingdom of bahrainIJMIT JOURNAL
This document summarizes a research study on customers' perceptions of mobile banking adoption in the Kingdom of Bahrain. The researchers developed an extended Technology Acceptance Model (TAM) to examine factors that influence customers' intentions to use mobile banking. They conducted a survey of 372 banking customers. The results showed that perceived usefulness and ease of use had the strongest positive effects on customers' intentions to use mobile banking. Perceived cost and risk did not significantly affect intentions. The findings suggest that for banks to increase mobile banking adoption, they should focus on improving customers' perceptions of the usefulness and ease of use of mobile banking services.
Customers perception of m banking adoption in of bahrain an empirical assess...IJMIT JOURNAL
This document summarizes a research study that examined customers' perceptions of adopting mobile banking in Bahrain. The study extended the Technology Acceptance Model (TAM) to incorporate additional factors that could influence customers' intentions to use mobile banking.
The extended TAM model included factors like perceived usefulness, ease of use, cost, risk, quality of service, alternatives, customer service, compatibility, self-efficacy, and efficient transactions. The model was tested through a survey of 372 banking customers in Bahrain.
The results showed that customers' intentions to use mobile banking were most strongly influenced by perceived usefulness and ease of use. Specifically, customer service had the strongest impact on perceived usefulness, while efficient transactions also positively
Effect of customer satisfaction on performance of the hotel industryAlexander Decker
This document discusses a study on the effect of customer satisfaction on the performance of the hotel industry in western Kenya. The study aims to assess customer perceptions of hotel services, identify strategies used to enhance satisfaction, and determine if satisfaction strategies have improved performance. The literature review discusses how customer satisfaction is linked to customer expectations and experiences. It also examines the concepts of customer loyalty, length of stay, and retention. The conceptual framework outlines how customer satisfaction can influence hotel industry metrics like profits, sales, market share, and image through moderating factors such as hotel age and size.
This document summarizes a research paper that investigated demand-wise coach services for the hotel industry in Hong Kong. It explored outsourcing and sharing coach services between hotels as alternatives to hotels providing the service in-house. The researchers analyzed the coach services of two hotels and proposed a scenario where the hotels shared one coach, which improved service frequency and wait times with the same resources. They developed a decision diagram to help hotel managers determine the optimal strategy for providing coach services based on assessing demand, potential outsourcing, and opportunities for service sharing between hotels.
An Empirical Study on Food and Beverage Service Quality and Customer Satisfac...Dr. Amarjeet Singh
The hotel industry is one of the integral constituents in the flourishing tourism industry and is extremely competitive. In this competitive arena, service quality has become a crucial success factor in maintaining hotel standards. A strong, sustainable, outstanding service industry requires good service quality standards. However, due to the intangible nature of service products, measuring service quality is substantially challengeable than measuring the quality of physical products. Hence, this study attempts to investigate the impact of food and beverage service quality on customer satisfaction in the star graded hotels. Dambulla is one of the major tourist destinations in Sri Lanka, has been identified as the study area. A total of 150 foreign departure tourists who have visited three and above star graded hotels in the respective area were selected through a convenient sampling technique. A widely accepted SERVQUAL model was utilized to ascertain the findings. Primary data were collected through a self-administered structured questionnaire. Descriptive, frequency, Pearson correlation, and multiple regression analysis were conducted to analyze data using SPSS. The results reveal that there is a positive significant impact of tangibility, reliability, responsiveness, assurance of food and beverage service quality on customer satisfaction in the star graded hotels in Dambulla area. On the contrary, empathy shows that there is no impact on customer satisfaction. Moreover, tangibility is the most influential service quality attribute that affects customer satisfaction. Thus, the authorities must pay their attention towards improving the tangible evidence such as staff attires and appearance, aesthetic upkeep of interior and exterior, and provide reliable service for their guests with greater customer care.
The document discusses a study on the impact of e-commerce website quality on customer satisfaction in Egypt. It presents a literature review on previous related studies and outlines the research objectives and hypotheses. The study used a survey with a 384 sample size to measure how usability, information quality, and service interaction quality affect customer satisfaction. The results found that all three website quality dimensions had a significant positive effect on customer satisfaction. The conclusion is that these three dimensions should be focused on to influence customer satisfaction for e-commerce websites in Egypt. Recommendations include further examining relationships to customer loyalty and differences between information searchers and product buyers.
Abstract:
This comprehensive review examines the role of stakeholder engagement and sustainable tourism practices
in fostering positive relationships between tourism and host communities. Effective stakeholder
engagement enhances community satisfaction, trust, and a sense of ownership in tourism development.
Sustainable tourism practices contribute to community economic benefits, cultural preservation, and
environmental conservation. It emphasizes the positive impacts of sustainable practices on resident well
being, economic diversification, and community resilience. However, certain gaps and limitations, such as
contextual variations, the need for quantitative analysis, challenges in measurement and evaluation, power
dynamics, and the integration of local perspectives, should be addressed in future research. By addressing
these gaps, stakeholders can further enhance sustainable tourism practices, foster positive relationships, and
ensure the long-term viability of tourism as a driver of inclusive and sustainable development.
Keywords: Tourism, Host-Community, Sustainable Tourism, Cultural Tourism
Abstract:
This in-depth analysis examines how cultural heritage tourism may advance both sustainable
development and cross-cultural understanding. Cultural heritage travel provides a venue for cross-cultural
exchanges, raising cultural knowledge and encouraging respect among various visiting groups. It
generates economic benefits, such as income generation and employment opportunities, contributing to
the sustainable development of local communities. Moreover, cultural heritage tourism important role in
preserving heritage identity, traditions, customs, strengthening community pride. However, challenges
such as finding the right balance between commercialization and authenticity, addressing overcrowding,
and mitigating cultural commodification exist. The integration of digital technologies presents new
opportunities for enhancing cultural heritage tourism experiences and connecting visitors with local
communities. Additionally, recent studies have explored the potential of cultural heritage tourism in
promoting peacebuilding and reconciliation in conflict-affected regions. Future research should address
the limitations, such as regional and cultural context specificity, long-term impact assessments, and
stakeholder perspectives. Moreover, quantitative research methods, consideration of social justice issues,
and examination of negative impacts are crucial for a more comprehensive understanding of cultural
heritage tourism's potential and challenges. By addressing these gaps, cultural heritage tourism can
contribute to a more inclusive, interconnected, and culturally diverse world, promoting intercultural
understanding and sustainable development.
Keywords: Cultural heritage tourism, Sustainable development, Intercultural understanding, Economic
benefits, Community empowerment.
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Studying the Impact of Egyptian Hotels Websites Marketing on Customers E-Sati...ijitcs
The purpose of this research is to study the impact of Egyptian hotels’ websites marketing on customer e-satisfaction and how to achieve e-loyalty through focusing on e-satisfaction success
factors (website information quality, system convenience, system safety, service quality, expectations and perceptions for hotel services and facilities, and intention to revisit). In this study, convenience sample was used in order to achieve the aim and objective of this study. A self-administered questionnaire with customers was designed as the research instrument for collecting primary data. This questionnaire included items pertaining to the customers’ demographic data, evaluating level of their E-satisfaction regarding Egyptian hotels’ websites marketing. Four hundred fifty forms were distributed in fifteen investigated hotels; thirty forms in each hotel; among them 430 forms valid for analysis (96%). The study focused on five star hotels.
The findings revealed that the most of the customers were dissatisfied about websites marketing in the Egyptian hotels (i.e. dynamic contents, navigation, access, and security of sensitive
information, payment options, and their Perceptions of services and facilities after visiting the hotel during stay). Also, most of the customers disagreed to revisit the hotel, and disagreed to
suggest to friends and relatives to visit the hotel. Enhancing quality of the marketing websites in the hospitality business leads to sustaining hotel -customer relationship, customers E-satisfaction, E- loyalty, increasing the number of new customers and, improve the brand image of the Egyptian hotels, and consequently achieve profitability.
International Journal of Computational Engineering Research(IJCER)ijceronline
International Journal of Computational Engineering Research (IJCER) is dedicated to protecting personal information and will make every reasonable effort to handle collected information appropriately. All information collected, as well as related requests, will be handled as carefully and efficiently as possible in accordance with IJCER standards for integrity and objectivity.
TOWARDS UNIVERSAL RATING OF ONLINE MULTIMEDIA CONTENTcsandit
Most website classification systems have dealt with the question of classifying websites based on
their content, design, usability, layout and such, few have considered website classification
based on users’ experience. The growth of online marketing and advertisement has lead to
fierce competition that has resulted in some websites using disguise ways so as to attract users.
This may result in cases where a user visits a website and does not get the promised results. The
results are a waste of time, energy and sometimes even money for users. In this context, we design
an experiment that uses fuzzy linguistic model and data mining techniques to capture users’
experiences, we then use the k-means clustering algorithm to cluster websites based on a set of
feature vectors from the users’ perspective. The content unity is defined as the distance between
the real content and its keywords. We demonstrate the use of bisecting k-means algorithm for
this task and demonstrate that the method can incrementally learn from user’s profile on their
experience with these websites.
How to Scrape Hotel Reviews Data for Complete Hotel Review Analytics.pptxfarhanaaansari42
Scrape hotel reviews data using specialized tools or APIs for comprehensive hotel review analytics and actionable insights.
https://www.datazivot.com/scrape-hotel-reviews-data-for-complete-hotel-review-analytics.php
The document discusses strategies for electronic business (e-business) in the tourism industry. It notes that while e-commerce has been used for some time for activities like banking and bill paying, developing a comprehensive, reliable, fast and universally accessible e-business service has not been a priority for many researchers. Organizations in the tourism industry also often fail to properly research products, customers, and differentiate customer acceptance from adaptation, leading them to believe customers are satisfied when they may just adapt to inadequate services. For e-business to reach its full potential, organizations need to offer personalized services that meet flexible customer preferences through technology, though implementing new technologies can be expensive and time-consuming.
Hotels which purely operate with a commercial business purpose consider the customer is the king!’ And, if we believe this it is also important to know how to make them happy. Recent days customers expect lot of good services more than their expectations Hence, it is mandatory that employees approach and interaction with the guests play a predominant role in the satisfaction and retention of them. The study focused on identifying the customers’ perception towards the laundry and bar services that are provided by the leading star hotels in Salem city, Tamilnadu, South India from the 300 customers who had stayed in the said hotels. Descriptive research design with exploratory approach and non-scientific sampling method with purposive sampling technique was used in this study to get the actual perception of the customers. Concrete suggestions and measures to be implemented are suggested.
Web Service Quality and Service Performance of Full Service AirlinesIRJAES Editor
This document summarizes a research paper that examines how web service quality impacts the performance of full service airlines. It identifies five key dimensions of web service quality: content, functionality, merchandise, privacy, and customer service. The researchers analyzed data on online customers of airlines and found that customer service had the strongest positive impact on web service quality, followed by privacy, merchandise, and functionality/offerings. The results indicate that improving these areas, especially customer service, can enhance an airline's online service quality and performance.
How to Scrape Hotel Reviews Data for Complete Hotel Review Analytics.pdffarhanaaansari42
Scrape hotel reviews data using specialized tools or APIs for comprehensive hotel review analytics and actionable insights.
https://www.datazivot.com/scrape-hotel-reviews-data-for-complete-hotel-review-analytics.php
This document presents a cellular automaton model to simulate the dynamics of quality perception in an aesthetics services social network. Interviews and surveys were conducted with clients and providers in aesthetics clinics to understand their opinions on service quality over time. A cellular automaton rule was developed that could accurately simulate (73.80% accuracy) the evolution of service quality perceptions between the two surveys, higher than typical linear regression models. The simulation allowed understanding which provider and customer behaviors generate improved quality perceptions and how dissatisfied individuals influence the network. The model may help managers control employee conduct and service performance to positively influence quality perceptions.
This study aims to develop and design an on
-
line hotel reservation and management system for the College of
International Tourism and Hospitality Management of the Lyceum of the Philippines University, Batangas Campus. It
presents user
-
friendly features th
at will familiarize CITHM students on the online hotel reservation system, evaluate it and
highlight the benefits it can provide to the college and staff. In addition, it will purvey supplement material in their fron
t desk
operation course. The researchers
used the System Development Life Cycle and Microsoft Web Developer 2008 as the
programming language. The developed software served as a tool for the students of CITHM to familiarize them on how to
operate an online hotel reservation system. The developed
software was an effective aid for the instructors in teaching the
basic operations of hotel reservation system to their students. It also provided online security to protect privacy and
financial information of clients.
The document summarizes a cloud-based hotel management system that was developed to address the shortcomings of traditional paper-based systems. The system uses ReactJS for the user interfaces, ExpressJS for the server, and Firebase Firestore as the database. It includes interfaces for administration, staff, and customers. The administration interface provides dashboards and controls hotel settings. The staff interface relays tasks and instructions. The customer interface allows selecting services. The system aims to streamline communication and allocate resources efficiently through the integrated technology platform.
This document discusses the technical features used in hotels, focusing on automated check-ins and check-outs. It notes that technology is advancing rapidly in the hospitality industry to meet rising customer expectations. Many large hotels now offer automated check-in/out machines to provide a better experience for guests while improving efficiency. While there are costs to implementing such technologies, automated systems can reduce queues, boost revenue, and enhance the customer experience overall compared to traditional check-in/out methods.
Queuing model as a technique of queue solution in nigeria banking industryAlexander Decker
This document discusses queuing models as a technique to address long wait times in Nigerian banks. It aims to find a balance between the costs of customer wait times and costs of increasing service rates by adding more servers. The study evaluates different queuing structures at a bank in Enugu, Nigeria to determine the optimal number of servers. It measures variables like arrival and service rates and analyzes queue performances including average wait times. The results showed that a three-server model provided better performance than two or four servers in terms of minimizing costs and improving customer satisfaction. Therefore, the study recommends banks adopt a three-server queuing model.
IRJET- A Hybrid Approach for Travelling Service by using Data Parsing and Enh...IRJET Journal
This document describes a hybrid approach for an online travelling service that provides car rentals for short periods of time using data parsing and enhanced prediction techniques. It aims to suggest places for users to travel to using artificial intelligence and provide a cost comparison of major online car booking services. The system is intended to make travel planning easier and more cost-effective for users. It works by learning user preferences from multiple data sources to generate personalized travel recommendations and filter unwanted information.
Customers perception of m banking adoption in kingdom of bahrainIJMIT JOURNAL
This document summarizes a research study on customers' perceptions of mobile banking adoption in the Kingdom of Bahrain. The researchers developed an extended Technology Acceptance Model (TAM) to examine factors that influence customers' intentions to use mobile banking. They conducted a survey of 372 banking customers. The results showed that perceived usefulness and ease of use had the strongest positive effects on customers' intentions to use mobile banking. Perceived cost and risk did not significantly affect intentions. The findings suggest that for banks to increase mobile banking adoption, they should focus on improving customers' perceptions of the usefulness and ease of use of mobile banking services.
Customers perception of m banking adoption in of bahrain an empirical assess...IJMIT JOURNAL
This document summarizes a research study that examined customers' perceptions of adopting mobile banking in Bahrain. The study extended the Technology Acceptance Model (TAM) to incorporate additional factors that could influence customers' intentions to use mobile banking.
The extended TAM model included factors like perceived usefulness, ease of use, cost, risk, quality of service, alternatives, customer service, compatibility, self-efficacy, and efficient transactions. The model was tested through a survey of 372 banking customers in Bahrain.
The results showed that customers' intentions to use mobile banking were most strongly influenced by perceived usefulness and ease of use. Specifically, customer service had the strongest impact on perceived usefulness, while efficient transactions also positively
Effect of customer satisfaction on performance of the hotel industryAlexander Decker
This document discusses a study on the effect of customer satisfaction on the performance of the hotel industry in western Kenya. The study aims to assess customer perceptions of hotel services, identify strategies used to enhance satisfaction, and determine if satisfaction strategies have improved performance. The literature review discusses how customer satisfaction is linked to customer expectations and experiences. It also examines the concepts of customer loyalty, length of stay, and retention. The conceptual framework outlines how customer satisfaction can influence hotel industry metrics like profits, sales, market share, and image through moderating factors such as hotel age and size.
This document summarizes a research paper that investigated demand-wise coach services for the hotel industry in Hong Kong. It explored outsourcing and sharing coach services between hotels as alternatives to hotels providing the service in-house. The researchers analyzed the coach services of two hotels and proposed a scenario where the hotels shared one coach, which improved service frequency and wait times with the same resources. They developed a decision diagram to help hotel managers determine the optimal strategy for providing coach services based on assessing demand, potential outsourcing, and opportunities for service sharing between hotels.
An Empirical Study on Food and Beverage Service Quality and Customer Satisfac...Dr. Amarjeet Singh
The hotel industry is one of the integral constituents in the flourishing tourism industry and is extremely competitive. In this competitive arena, service quality has become a crucial success factor in maintaining hotel standards. A strong, sustainable, outstanding service industry requires good service quality standards. However, due to the intangible nature of service products, measuring service quality is substantially challengeable than measuring the quality of physical products. Hence, this study attempts to investigate the impact of food and beverage service quality on customer satisfaction in the star graded hotels. Dambulla is one of the major tourist destinations in Sri Lanka, has been identified as the study area. A total of 150 foreign departure tourists who have visited three and above star graded hotels in the respective area were selected through a convenient sampling technique. A widely accepted SERVQUAL model was utilized to ascertain the findings. Primary data were collected through a self-administered structured questionnaire. Descriptive, frequency, Pearson correlation, and multiple regression analysis were conducted to analyze data using SPSS. The results reveal that there is a positive significant impact of tangibility, reliability, responsiveness, assurance of food and beverage service quality on customer satisfaction in the star graded hotels in Dambulla area. On the contrary, empathy shows that there is no impact on customer satisfaction. Moreover, tangibility is the most influential service quality attribute that affects customer satisfaction. Thus, the authorities must pay their attention towards improving the tangible evidence such as staff attires and appearance, aesthetic upkeep of interior and exterior, and provide reliable service for their guests with greater customer care.
The document discusses a study on the impact of e-commerce website quality on customer satisfaction in Egypt. It presents a literature review on previous related studies and outlines the research objectives and hypotheses. The study used a survey with a 384 sample size to measure how usability, information quality, and service interaction quality affect customer satisfaction. The results found that all three website quality dimensions had a significant positive effect on customer satisfaction. The conclusion is that these three dimensions should be focused on to influence customer satisfaction for e-commerce websites in Egypt. Recommendations include further examining relationships to customer loyalty and differences between information searchers and product buyers.
Similar to Enhancing Guest Experience and operational Efficiency in Hotels through Robotic Technology-A Comprehensive Review..pdf (20)
Abstract:
This comprehensive review examines the role of stakeholder engagement and sustainable tourism practices
in fostering positive relationships between tourism and host communities. Effective stakeholder
engagement enhances community satisfaction, trust, and a sense of ownership in tourism development.
Sustainable tourism practices contribute to community economic benefits, cultural preservation, and
environmental conservation. It emphasizes the positive impacts of sustainable practices on resident well
being, economic diversification, and community resilience. However, certain gaps and limitations, such as
contextual variations, the need for quantitative analysis, challenges in measurement and evaluation, power
dynamics, and the integration of local perspectives, should be addressed in future research. By addressing
these gaps, stakeholders can further enhance sustainable tourism practices, foster positive relationships, and
ensure the long-term viability of tourism as a driver of inclusive and sustainable development.
Keywords: Tourism, Host-Community, Sustainable Tourism, Cultural Tourism
Abstract:
This in-depth analysis examines how cultural heritage tourism may advance both sustainable
development and cross-cultural understanding. Cultural heritage travel provides a venue for cross-cultural
exchanges, raising cultural knowledge and encouraging respect among various visiting groups. It
generates economic benefits, such as income generation and employment opportunities, contributing to
the sustainable development of local communities. Moreover, cultural heritage tourism important role in
preserving heritage identity, traditions, customs, strengthening community pride. However, challenges
such as finding the right balance between commercialization and authenticity, addressing overcrowding,
and mitigating cultural commodification exist. The integration of digital technologies presents new
opportunities for enhancing cultural heritage tourism experiences and connecting visitors with local
communities. Additionally, recent studies have explored the potential of cultural heritage tourism in
promoting peacebuilding and reconciliation in conflict-affected regions. Future research should address
the limitations, such as regional and cultural context specificity, long-term impact assessments, and
stakeholder perspectives. Moreover, quantitative research methods, consideration of social justice issues,
and examination of negative impacts are crucial for a more comprehensive understanding of cultural
heritage tourism's potential and challenges. By addressing these gaps, cultural heritage tourism can
contribute to a more inclusive, interconnected, and culturally diverse world, promoting intercultural
understanding and sustainable development.
Keywords: Cultural heritage tourism, Sustainable development, Intercultural understanding, Economic
benefits, Community empowerment.
Abstract:
This comprehensive review explores the influence of online travel reviews on tourist decision-making and
destination choices. In recent years, the rise of online platforms and social media has significantly
transformed the way travelers seek and evaluate information about destinations. Online travel reviews,
posted by fellow tourists, play a crucial role in shaping the perceptions and decisions of potential travelers.
The review begins by examining the theoretical foundations and frameworks used to understand the impact
of online travel reviews on tourist behavior. It discusses concepts such as social influence, information
processing, and trust formation, which are relevant in the context of online reviews. Various research
methodologies, including quantitative, qualitative, and mixed-method approaches, have been employed to
investigate the influence of online travel reviews on decision-making. The review further analyzes the key
factors that influence the impact of online travel reviews on tourist behavior. These factors include review
credibility, review valence (positive or negative), review volume, reviewer characteristics, and the role of
online platforms. Additionally, it explores the role of review characteristics such as review length, source
expertise, and review content in shaping tourists' perceptions and decision-making processes. The review
also highlights the challenges and limitations associated with online travel reviews. These include issues of
review authenticity, fake reviews, bias, and the potential impact of review manipulation on decision
making. Furthermore, the review explores the role of destination marketing organizations and service
providers in managing and leveraging online travel reviews to enhance destination competitiveness. This
comprehensive review provides valuable insights into the influence of online travel reviews on tourist
decision-making and destination choices. It identifies gaps in the existing literature, suggests future
research directions, and offers practical implications for destination management organizations, service
providers, and online platforms in harnessing the power of online travel reviews to enhance tourist
experiences and destination competitiveness.
Keywords: online travel reviews, tourist decision-making, destination choices, social influence,
information processing.
Abstract:
This paper examines the relationship between hotel food experiences and travelers' destination choices and
satisfaction. The study aims to understand how hotel food experiences influence travelers' decision-making
processes and their overall perception of the hotel and destination. The paper presents a comprehensive
literature review that encompasses various studies investigating the impact of hotel food experiences on
travelers' choices and satisfaction. The findings suggest that positive hotel food experiences significantly
influence travelers' destination choices and contribute to their overall satisfaction with their stay. Factors
such as food quality, variety, authenticity, presentation, sustainability practices, innovation, safety
measures, authenticity, and customization play significant roles in shaping travelers' dining choices and
enhancing their satisfaction. Additionally, the influence of hotel food experiences extends beyond the
immediate dining experience, influencing travelers' overall perception of the hotel and destination.
However, the literature review also reveals several gaps and limitations that need to be addressed in future
research. These include the need for more representative samples, the incorporation of contextual factors,
the utilization of objective measures, longitudinal studies, multi-destination comparisons, segmentation
analysis, economic considerations, and the examination of external factors. Understanding the relationship
between hotel food experiences and travelers' choices and satisfaction is essential for hoteliers and
destination marketers to improve their offerings, meet travelers' preferences, and enhance guest
experiences. By addressing the identified gaps and limitations, researchers and practitioners can further
advance our knowledge in this field and develop effective strategies to deliver exceptional dining
experiences that positively influence travelers' destination choices and satisfaction.
Keywords: Hotel food, Travelers, Dining experiences, Satisfaction, Decision-making,
Abstract:
This literature analysis explores the convergence of artificial intelligence (AI) and the tourism industry,
shedding light on the multifaceted impact of AI applications. The study reviews 15 key research papers that
delve into various aspects of AI adoption in tourism, including customer service, marketing, sustainability,
and ethical considerations. The findings reveal that AI has emerged as a powerful tool for enhancing
customer service, with AI-driven chatbots improving interactions and personalized recommendations
boosting sales. Moreover, AI's predictive capabilities have significantly improved demand forecasting in
the hospitality sector, leading to more efficient resource allocation and cost savings.AI has also played a
pivotal role in the development of smart destinations, making tourism more sustainable and visitor
friendly. Additionally, it has revolutionized marketing efforts, targeting audiences with personalized
content and resulting in higher engagement and conversion rates. Furthermore, AI has been employed to
enhance the management of tourist attractions, event planning, and travel insurance underwriting,
contributing to improved visitor experiences and operational efficiency. However, ethical concerns,
including AI bias and potential job displacement, have been raised in the studies, emphasizing the
importance of responsible AI development in the tourism industry. The study identifies gaps and
limitations in current research, including the limited focus on small and medium enterprises, regional
variations, and the need for long-term impact assessments. Other gaps relate to the ethical concerns and
mitigation strategies, AI's role in cultural heritage preservation, and the accessibility of tourism for diverse
travelers. Additionally, the study underscores the importance of addressing these gaps to ensure the
sustainable and responsible adoption of AI in the tourism industry. Future research opportunities include
investigating AI's impact on job displacement, AI's role in sustainable tourism practices, and the
development of AI policies and regulations specific to tourism. In conclusion, this literature analysis
provides valuable insights into the dynamic partnership between AI and tourism, highlighting the benefits,
challenges, and opportunities that lie ahead in the evolving landscape of AI-driven tourism experiences.
Keywords: AI in Sustainable Tourism, AI in Travel Personalization, Ethical AI in Tourism, Smart
Destinations and AI, AI in Tourism Crisis Management
1. The document reviews literature on the use of artificial intelligence (AI) in the tourism sector and its impact on the travel experience.
2. Key findings include that 70% of tourists prefer AI-driven personalized recommendations and experiences, and chatbots can handle customer queries 50% faster than humans.
3. However, concerns around data privacy, job displacement, and losing the human touch in hospitality arise from increased automation. Balancing technological benefits with ethical issues is important.
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How to Add Chatter in the odoo 17 ERP ModuleCeline George
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This presentation includes basic of PCOS their pathology and treatment and also Ayurveda correlation of PCOS and Ayurvedic line of treatment mentioned in classics.
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Walmart Business+ and Spark Good for Nonprofits.pdfTechSoup
"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
Spark Good (walmart.com/sparkgood) is a charitable platform that enables nonprofits to receive donations directly from customers and associates.
Answers about how you can do more with Walmart!"
Reimagining Your Library Space: How to Increase the Vibes in Your Library No ...Diana Rendina
Librarians are leading the way in creating future-ready citizens – now we need to update our spaces to match. In this session, attendees will get inspiration for transforming their library spaces. You’ll learn how to survey students and patrons, create a focus group, and use design thinking to brainstorm ideas for your space. We’ll discuss budget friendly ways to change your space as well as how to find funding. No matter where you’re at, you’ll find ideas for reimagining your space in this session.
Main Java[All of the Base Concepts}.docxadhitya5119
This is part 1 of my Java Learning Journey. This Contains Custom methods, classes, constructors, packages, multithreading , try- catch block, finally block and more.
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LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPRAHUL
This Dissertation explores the particular circumstances of Mirzapur, a region located in the
core of India. Mirzapur, with its varied terrains and abundant biodiversity, offers an optimal
environment for investigating the changes in vegetation cover dynamics. Our study utilizes
advanced technologies such as GIS (Geographic Information Systems) and Remote sensing to
analyze the transformations that have taken place over the course of a decade.
The complex relationship between human activities and the environment has been the focus
of extensive research and worry. As the global community grapples with swift urbanization,
population expansion, and economic progress, the effects on natural ecosystems are becoming
more evident. A crucial element of this impact is the alteration of vegetation cover, which plays a
significant role in maintaining the ecological equilibrium of our planet.Land serves as the foundation for all human activities and provides the necessary materials for
these activities. As the most crucial natural resource, its utilization by humans results in different
'Land uses,' which are determined by both human activities and the physical characteristics of the
land.
The utilization of land is impacted by human needs and environmental factors. In countries
like India, rapid population growth and the emphasis on extensive resource exploitation can lead
to significant land degradation, adversely affecting the region's land cover.
Therefore, human intervention has significantly influenced land use patterns over many
centuries, evolving its structure over time and space. In the present era, these changes have
accelerated due to factors such as agriculture and urbanization. Information regarding land use and
cover is essential for various planning and management tasks related to the Earth's surface,
providing crucial environmental data for scientific, resource management, policy purposes, and
diverse human activities.
Accurate understanding of land use and cover is imperative for the development planning
of any area. Consequently, a wide range of professionals, including earth system scientists, land
and water managers, and urban planners, are interested in obtaining data on land use and cover
changes, conversion trends, and other related patterns. The spatial dimensions of land use and
cover support policymakers and scientists in making well-informed decisions, as alterations in
these patterns indicate shifts in economic and social conditions. Monitoring such changes with the
help of Advanced technologies like Remote Sensing and Geographic Information Systems is
crucial for coordinated efforts across different administrative levels. Advanced technologies like
Remote Sensing and Geographic Information Systems
9
Changes in vegetation cover refer to variations in the distribution, composition, and overall
structure of plant communities across different temporal and spatial scales. These changes can
occur natural.