ENGLISH FINAL ASSIGNMENT
Topic:
Analyses of businesses on
different settings.
Group members:
• Parham Farhadpoor
• Hasan Rubayet
• James Moy Chin Hoong
•
•
•
•

Founded by Narelle McMurtrie
October 2011
Contact number: 04-2637299
Main Products
~ Homemade cakes

• Open daily
~ Mon-Fri 0900am-1200am
~ Sat & Sun 0900am-0100am

CHINA HOUSE
• To portrait the fusion of heritage & modernity
• Unique for heartening the art culture around Penang
Island

Motive(s) for
starting the
business
OTHER products or services
sold in CHINA HOUSE
•
•
•
•

Bar
Vine Store
Fine Dining
Restaurant w/ special signature dish
E.g. Ginger Buds Spaghetti
w/ grilled chicken
OTHER products or services
sold in CHINA HOUSE (Con’t)
• Reading space
• Galleries
• Art Space
- Which named as VIC
• Upgraded the coffee machine
• Added WI-FI
• Gisela & Marcella Mueller Art &
Photography Exhibition

The recent development in
CHINA HOUSE
Number of competitors in their
respective geographical market
•
•
•
•
•
•
•
•

The Twelve Cups
Edelweiss Cafe
Lighthouse Coffee
Kopitan Classic
Rainforest Bakery & Pastry
TRAFFIC
Campbell house
Brix & Baume
Top 3 competitors of CHINA HOUSE
• The Twelve Cups
• Founded in 2012
• 10 minutes walking distance away
from CHINA HOUSE
• Main Products
- Crepe Cakes & Coffee

Coffee Affagato
Top 3 competitors of CHINA HOUSE
• Lighthouse Coffee
• Founded in 2006
• 10-15 minutes walking distance
away from CHINA HOUSE
• Main products
- Coffee & non-coffee based
beverages
- Cakes

Dilmah Tea
Top 3 competitors of CHINA HOUSE
• TRAFFIC
• Kitchen, bar & music
room
• 10 minutes walking
distance away from
CHINA HOUSE
• Main products
- Western Food & beverages
Obstacles & challenges
•
•
•
•

Is hard to start up a unique café
Hard to find antique
Renovating without changing original look
Planning of menu
Strategies used & specialty
• 5 lounges in 1 café
• Comedy or musical performances during
weekends
• Used paper instead of table clothes
• Maintain the traditions of the building
• Bring in the art cultures and traditional
into the 21st century
Weakness
• Private parking space
- Need to park by the road side
• The space in the café is limited
- Too crowded
• Lighting is not good enough

Improvements
• Provide private parking spaces
• Add more tables and chairs
(expansion)
•
•
•
•

Founded by Mr. Yousef S. Al Rajhi
1997
Contact number: 800 122-8222 (Available 24/7)
Main Products
~ Coffee & Teas
• Open daily
~ Mon-Sun 0830am-1030pm
~ Friday CLOSED

DR. CAFE COFFEE
History of Dr. Café Coffee
•
•
•
•

Exploring the world & visiting coffee houses
Searching for the perfect cup of coffee
Inspired during his journey at Yemen
Focus of interest to meet and socialize with
friends
• Passion for coffee
• Started first coffee shop (kiosk bar) in a small
shopping mall in 1997
Motive(s) for starting the business
• Belief & love of the magic beans
(coffee)
• Preserve the classic value of
coffee traditions in a new way
OTHER products or services
sold in DR. Café
• Fruits juice & cocktails
• Franilla
• Food
• E.g. Cakes, sandwiches, donuts & etc.

• Coffee and Tea bags
• Merchandise
• E.g. Tumbler & Coffee Brewtech
• Focusing primarily on Middle East and Asia Pacific
market
• More than 650 branches
• In 2015

The future development of DR. Café
Number of competitors in their
respective geographical market
•
•
•
•
•

Namoo bistro
San Francisco Coffee
The Red Beanbag
O’briens – Irish Sandwich Café
Marmalade Café
Top 3 competitors of DR. Café
• San Francisco Coffee
•
•
•
-

Founded in 1997
Right Opposite DR. Café
Main products
Coffee and Snacks
E.g. Cakes & Donuts
Top 3 competitors of DR. Café
• The Red Beanbag
•
•
•
-

Founded in 2011
Right upstairs of DR. Café
Main Products
Food & beverages & Coffee
Top 3 competitors of DR. Café
• O’briens – Irish Sandwich Café
•
•
•
-

Founded in 1988
Opposite DR. Café
Main products
Sandwiches & Coffee
Obstacles & challenges
• Travel around to look for best coffee beans
• Maintain the qualities
• Big challenge to compete with big coffee shops
E.g. Starbucks and Coffee Beans
Strategies used & specialty
• Fast and convenient
• Choice of location
- Crowded place
- Easy to get parking spaces

• Cheaper price compared to other
franchising coffee shop
Weakness
• Limitation of menu
- Too little choices
• Not maintaining the International
Quality
- The services

Improvements
• Expand the menu
- Add more choices of food and beverages
• Employ skilled waiters
- Good attitudes
Starbucks
THE BIO
• Founded in1971 by
Gordon Bowker, Jerry
Baldwin, and Zev Siegl
• Main Products: Coffee

• More than 18,000
branches in 62 countries
• The branch location:
SS15, Subang Jaya,
Selangor
History
• Howard Schulz joined
Starbucks in 1982
• 1986 and then this café
started expanding
branches
• Becoming popular during
1990s
• And now the most
popular cafe in the world
Motives
• Serving coffee with
the highest possible
quality
• mission is to inspire
and nurture the human
spirit – one person,
one cup and one
neighbourhood at a
time.
Products and services
• Coffee with more than 30
blends

• Handcrafted beverages
• Merchandise such as mugs,
books, and gifts
• Fresh foods including baked
pastries, sandwiches, salads
and many more
Competitors
Coffee Beans:
• Founded 1963
• The nearest branch is 1 Km
away (same street)
• Products: Coffee, Tea (black
tea, red tea, fruit tea),
Merchandise, Powder
(Chocolate, vanilla powder)
are the main products
Flat White:
• 100 meter away
• The main product are
coffee, cakes and
snacks
• Famous for cakes and
Nutella cappuccinos
MEEPLES European
Boardgame café :
• founded in 2010 at Subang
Jaya
• 100 meter away
• Providing board games
• Their main products are
Coffee, Milkshake, Booze,
Tea, Snacks & desserts
Obstacles
• Keeping the quality
same for all
branches
• Choosing the best
locations
• Having a very tough
competitor such as
Coffee Bean

VS
Strategies
• creating the “third place” for
everyone to go to between home
and work
• Always giving costumers good
experience
• Convenience
• Providing the best service
possible to costumers
Weaknesses

• Limitation of menu
• Price
• Some costumers think
that Starbucks can be
substitute by other
coffee shops
Recommendations
• adding more food into the
menu such as breakfast and
lunch set

• maintain the quality of the
customer service as highest
possible due to expensiveness
of products
Dr. Café Coffee

China House

Starbucks Coffee

• Nature of Business
- Oligopoly
- All sell coffee & cakes

The SIMILARITIES
China
House

Dr. Café
Coffee

Starbucks
Coffee

•
•
•
•

•
•
•
•
•
-

•
•
•
•
•
-

Multipurpose
Uniqueness
Fusion Style
5 lounges in 1
café
• Only one branch

Single purpose
Normal
Modern style
Only 1 lounge
Many branches
Franchise

Single purpose
Normal
Modern style
Only 1 lounge
Many branches
Franchise

The DIFFERENCES
•
•
•
•
•
•
•
•
•
•

dr.cafe coffee. (2014). Retrieved from http://www.dr-cafe.com/DCWebsite/Default.aspx
China House Penang. (2012-2013). China house. Retrieved from
http://www.chinahouse.com.my/
Shirley. (2013, December 13). Interview by Parham Farhadpoor []. Brief bio of china house.
Interview by Parham Farhadpoor []. Brief bio of dr. cafe coffee.
Dr. Cafe Coffee. (2009). Art Of Espresso, 6.
coffee.org. (2013). History of starbucks. Retrieved from http://www.coffee.org/history-ofstarbucks
Interview by Parham Farhadpoor []. Brief bio of starbucks coffee.
Starbucks corporation. (1999). Retrieved from
http://www.mhhe.com/business/management/thompson/11e/case/starbucks-2.html
Learning and development. (2013). Retrieved from http://www.starbucks.com.my/aboutus/career-center/learning-and-development
Cafe menu. (2010). Retrieved from http://www.meeples.com.my/cafe-menu.php

References lists
THANK YOU

Engl final

  • 1.
  • 2.
    Topic: Analyses of businesseson different settings. Group members: • Parham Farhadpoor • Hasan Rubayet • James Moy Chin Hoong
  • 4.
    • • • • Founded by NarelleMcMurtrie October 2011 Contact number: 04-2637299 Main Products ~ Homemade cakes • Open daily ~ Mon-Fri 0900am-1200am ~ Sat & Sun 0900am-0100am CHINA HOUSE
  • 5.
    • To portraitthe fusion of heritage & modernity • Unique for heartening the art culture around Penang Island Motive(s) for starting the business
  • 6.
    OTHER products orservices sold in CHINA HOUSE • • • • Bar Vine Store Fine Dining Restaurant w/ special signature dish E.g. Ginger Buds Spaghetti w/ grilled chicken
  • 7.
    OTHER products orservices sold in CHINA HOUSE (Con’t) • Reading space • Galleries • Art Space - Which named as VIC
  • 8.
    • Upgraded thecoffee machine • Added WI-FI • Gisela & Marcella Mueller Art & Photography Exhibition The recent development in CHINA HOUSE
  • 9.
    Number of competitorsin their respective geographical market • • • • • • • • The Twelve Cups Edelweiss Cafe Lighthouse Coffee Kopitan Classic Rainforest Bakery & Pastry TRAFFIC Campbell house Brix & Baume
  • 10.
    Top 3 competitorsof CHINA HOUSE • The Twelve Cups • Founded in 2012 • 10 minutes walking distance away from CHINA HOUSE • Main Products - Crepe Cakes & Coffee Coffee Affagato
  • 11.
    Top 3 competitorsof CHINA HOUSE • Lighthouse Coffee • Founded in 2006 • 10-15 minutes walking distance away from CHINA HOUSE • Main products - Coffee & non-coffee based beverages - Cakes Dilmah Tea
  • 12.
    Top 3 competitorsof CHINA HOUSE • TRAFFIC • Kitchen, bar & music room • 10 minutes walking distance away from CHINA HOUSE • Main products - Western Food & beverages
  • 13.
    Obstacles & challenges • • • • Ishard to start up a unique café Hard to find antique Renovating without changing original look Planning of menu
  • 14.
    Strategies used &specialty • 5 lounges in 1 café • Comedy or musical performances during weekends • Used paper instead of table clothes • Maintain the traditions of the building • Bring in the art cultures and traditional into the 21st century
  • 15.
    Weakness • Private parkingspace - Need to park by the road side • The space in the café is limited - Too crowded • Lighting is not good enough Improvements • Provide private parking spaces • Add more tables and chairs (expansion)
  • 16.
    • • • • Founded by Mr.Yousef S. Al Rajhi 1997 Contact number: 800 122-8222 (Available 24/7) Main Products ~ Coffee & Teas • Open daily ~ Mon-Sun 0830am-1030pm ~ Friday CLOSED DR. CAFE COFFEE
  • 17.
    History of Dr.Café Coffee • • • • Exploring the world & visiting coffee houses Searching for the perfect cup of coffee Inspired during his journey at Yemen Focus of interest to meet and socialize with friends • Passion for coffee • Started first coffee shop (kiosk bar) in a small shopping mall in 1997
  • 18.
    Motive(s) for startingthe business • Belief & love of the magic beans (coffee) • Preserve the classic value of coffee traditions in a new way
  • 19.
    OTHER products orservices sold in DR. Café • Fruits juice & cocktails • Franilla • Food • E.g. Cakes, sandwiches, donuts & etc. • Coffee and Tea bags • Merchandise • E.g. Tumbler & Coffee Brewtech
  • 20.
    • Focusing primarilyon Middle East and Asia Pacific market • More than 650 branches • In 2015 The future development of DR. Café
  • 21.
    Number of competitorsin their respective geographical market • • • • • Namoo bistro San Francisco Coffee The Red Beanbag O’briens – Irish Sandwich Café Marmalade Café
  • 22.
    Top 3 competitorsof DR. Café • San Francisco Coffee • • • - Founded in 1997 Right Opposite DR. Café Main products Coffee and Snacks E.g. Cakes & Donuts
  • 23.
    Top 3 competitorsof DR. Café • The Red Beanbag • • • - Founded in 2011 Right upstairs of DR. Café Main Products Food & beverages & Coffee
  • 24.
    Top 3 competitorsof DR. Café • O’briens – Irish Sandwich Café • • • - Founded in 1988 Opposite DR. Café Main products Sandwiches & Coffee
  • 25.
    Obstacles & challenges •Travel around to look for best coffee beans • Maintain the qualities • Big challenge to compete with big coffee shops E.g. Starbucks and Coffee Beans
  • 26.
    Strategies used &specialty • Fast and convenient • Choice of location - Crowded place - Easy to get parking spaces • Cheaper price compared to other franchising coffee shop
  • 27.
    Weakness • Limitation ofmenu - Too little choices • Not maintaining the International Quality - The services Improvements • Expand the menu - Add more choices of food and beverages • Employ skilled waiters - Good attitudes
  • 28.
  • 29.
    THE BIO • Foundedin1971 by Gordon Bowker, Jerry Baldwin, and Zev Siegl • Main Products: Coffee • More than 18,000 branches in 62 countries • The branch location: SS15, Subang Jaya, Selangor
  • 30.
    History • Howard Schulzjoined Starbucks in 1982 • 1986 and then this café started expanding branches • Becoming popular during 1990s • And now the most popular cafe in the world
  • 31.
    Motives • Serving coffeewith the highest possible quality • mission is to inspire and nurture the human spirit – one person, one cup and one neighbourhood at a time.
  • 32.
    Products and services •Coffee with more than 30 blends • Handcrafted beverages • Merchandise such as mugs, books, and gifts • Fresh foods including baked pastries, sandwiches, salads and many more
  • 33.
    Competitors Coffee Beans: • Founded1963 • The nearest branch is 1 Km away (same street) • Products: Coffee, Tea (black tea, red tea, fruit tea), Merchandise, Powder (Chocolate, vanilla powder) are the main products
  • 34.
    Flat White: • 100meter away • The main product are coffee, cakes and snacks • Famous for cakes and Nutella cappuccinos
  • 35.
    MEEPLES European Boardgame café: • founded in 2010 at Subang Jaya • 100 meter away • Providing board games • Their main products are Coffee, Milkshake, Booze, Tea, Snacks & desserts
  • 36.
    Obstacles • Keeping thequality same for all branches • Choosing the best locations • Having a very tough competitor such as Coffee Bean VS
  • 37.
    Strategies • creating the“third place” for everyone to go to between home and work • Always giving costumers good experience • Convenience • Providing the best service possible to costumers
  • 38.
    Weaknesses • Limitation ofmenu • Price • Some costumers think that Starbucks can be substitute by other coffee shops
  • 39.
    Recommendations • adding morefood into the menu such as breakfast and lunch set • maintain the quality of the customer service as highest possible due to expensiveness of products
  • 40.
    Dr. Café Coffee ChinaHouse Starbucks Coffee • Nature of Business - Oligopoly - All sell coffee & cakes The SIMILARITIES
  • 41.
    China House Dr. Café Coffee Starbucks Coffee • • • • • • • • • - • • • • • - Multipurpose Uniqueness Fusion Style 5lounges in 1 café • Only one branch Single purpose Normal Modern style Only 1 lounge Many branches Franchise Single purpose Normal Modern style Only 1 lounge Many branches Franchise The DIFFERENCES
  • 42.
    • • • • • • • • • • dr.cafe coffee. (2014).Retrieved from http://www.dr-cafe.com/DCWebsite/Default.aspx China House Penang. (2012-2013). China house. Retrieved from http://www.chinahouse.com.my/ Shirley. (2013, December 13). Interview by Parham Farhadpoor []. Brief bio of china house. Interview by Parham Farhadpoor []. Brief bio of dr. cafe coffee. Dr. Cafe Coffee. (2009). Art Of Espresso, 6. coffee.org. (2013). History of starbucks. Retrieved from http://www.coffee.org/history-ofstarbucks Interview by Parham Farhadpoor []. Brief bio of starbucks coffee. Starbucks corporation. (1999). Retrieved from http://www.mhhe.com/business/management/thompson/11e/case/starbucks-2.html Learning and development. (2013). Retrieved from http://www.starbucks.com.my/aboutus/career-center/learning-and-development Cafe menu. (2010). Retrieved from http://www.meeples.com.my/cafe-menu.php References lists
  • 43.