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Curriculum Vitae
AHMED ABD EL-FATTAH ENABA
PERSONAL INFORMATION
•Marital status: Single
•Nationality: Egyptian
•Date of birth: 1ST
of January 1979
•Military status: Exempted
•Language: Arabic: Mother tongue
English: Spoken: very good
Written:very good
PROFISSIONAL EXPERIENCE
Aug 17th
2014- Present
Credit Agricole
Egypt Bank, Baghdad Branch
Operation Officer-
Manager
Aug 22nd
2010- Aug 14th
2014
Credit Agricole
Egypt Bank, Saint Fatima Branch
Operation Officer-
Manager
* Job Description:
 Control and supervise all operations, cash, sundries transactions in
the branch, as well as branch security, safe custodies and fixed
assets.
 Responsible for the communication needed between the operations
team in the branch and other departments.
 Responsible of all branch reports.
 Promptly and efficiently handle escalated customer issues and
feedback.
 Ensure that quantitative staff works with a customer centric
approach & business driven (Quality of service).
 Developing staff skills and creating teamwork + coach.
 Ensure proper implementation of policies & procedures of the
bank.
 Branch compliance officer
Nov 15th
2007- Aug19th
2010
Credit Agricole
Egypt Bank,Merghany Branch
Assistant
Operation Officer-Assistant Manager
* Job Description:
o Responsible to ensure that all branch transactions are processed in
accordance with Bank policy & procedures, and that all controls
are in place & followed covering the cash, teller and vault areas.
o Liaise with Customer Service to ensure that all financial data is
completely & accurately processed.
o Supervision of FDIBC, LG & LC processing at the branches & co-
ordination with Operations Center, and co-ordinate with other
departments to ensure the smooth flow of work.
o Check & review branch daily reports print out & end of day proof.
o Review & checking of financial & non financial checklists of the
branch.
o Review & checking of the branch exhibits.
o Reconciliation & control of inter-branch accounts.
o Implement & follow up the performance of controls & procedures
covering the branch's main vault, tellers and customer services.
o Snap check of teller & main vault cash & financial paper holdings.
o Custodian of Clients' file
o Verification of client signatures in case of over limit.
o Confirmation of FX deals with Head Office.
o Fixed assets control, general services, premises & technology co-
ordination.
o Assist in the training & cross training of staff.
o Act as a contact point for solving operational & customer issues.
o Maintenance & control of archiving process & documentation.
Sep 1ST
2007- Nov 14th
2007
Credit Agricole
Egypt Bank,Merghany Branch
Cash Department – Senior Cash
Bills
Department – Backup for Bills officer
* Job Description:
• Good knowledge of all banks procedures.
• All Teller's functions.
• Ensure excellence level of service.
• Supervisory skills.
• Strong follow-up mechanism.
May 1ST
2005- Aug 31st 2007
Credit Agricole
Egypt Bank,10th
of Ramadan Branch
Bills Department - Banking Assistant.
 Job Description:
o Receive, review, prepare and obtain the required
approval according to the respective authority limits
for all the documents related to L/Gs, L/Cs.
o Contact customers & obtain approvals for the shipping
documents related to the issued L/Cs and received
from our foreign correspondent banks.
o Record all the transactions related to L/Gs & L/Cs in
the subsystem.
o Follow up with client all pending issues regarding.
o Prepare all necessary Reports required by the head
office and related to L/Gs & L/Cs.
November 16th
2003- Aug 31st 2007
Credit Agricole Egypt
Bank, 10th
of Ramadan Branch
Cash-Sundries
Department -Banking Assistant.
 Job Description:
o Receive Cash / Cheques deposits from clients.
o Verify clients' signature with teller limits / obtain proper
verification for over limit.
o Opening / Renewing and Breaking all types of Time
deposits and certificate of deposits.
o Issuance of Bank Drafts / Certified Cheques.
o Responsible for all incoming and outgoing bank transfers
o Reviewing checklists.
o Preparing all required Reports related to Cash Department.
December 1ST
1999 – November 15th
2003
Suez Canal
Insurance, Head Office
Marine Department, Cargo Marine claim
 Job Description:
o Responsible for claims studies & adjustment.
o Corresponding with Clients.
o Perform inventory physical count for the insured
Clients warehouse to investigate any damage or
shortage.
o Prepare payment claims and outstanding statements
EDUCATION
o B.Sc. of commerce, Cairo University.
 Accounting section-1999
o Credit Course certificate , Egyptian banking Institute , 2014.
BANKING COURSES
 Checks processing course.
 Compliance overview.
 Remittance workshop.
 Quality awareness.
 Making adifference in achallenging sales enviroment course.
 Communicating positively with customers.
 Compliance and financial security
Certificates will be furnished upon request.
Group 23 – Building 31- Flat 22 Madinty
PHONE+ 201001993008
E-Mail:Ahmed.Enaba@CA-Egypt.com
AhmedEnaba79@icloud.com
o Credit Course certificate , Egyptian banking Institute , 2014.
BANKING COURSES
 Checks processing course.
 Compliance overview.
 Remittance workshop.
 Quality awareness.
 Making adifference in achallenging sales enviroment course.
 Communicating positively with customers.
 Compliance and financial security
Certificates will be furnished upon request.
Group 23 – Building 31- Flat 22 Madinty
PHONE+ 201001993008
E-Mail:Ahmed.Enaba@CA-Egypt.com
AhmedEnaba79@icloud.com

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Enaba_CV.DOC

  • 1. Curriculum Vitae AHMED ABD EL-FATTAH ENABA PERSONAL INFORMATION •Marital status: Single •Nationality: Egyptian •Date of birth: 1ST of January 1979 •Military status: Exempted •Language: Arabic: Mother tongue English: Spoken: very good Written:very good PROFISSIONAL EXPERIENCE Aug 17th 2014- Present Credit Agricole Egypt Bank, Baghdad Branch Operation Officer- Manager Aug 22nd 2010- Aug 14th 2014 Credit Agricole Egypt Bank, Saint Fatima Branch Operation Officer- Manager
  • 2. * Job Description:  Control and supervise all operations, cash, sundries transactions in the branch, as well as branch security, safe custodies and fixed assets.  Responsible for the communication needed between the operations team in the branch and other departments.  Responsible of all branch reports.  Promptly and efficiently handle escalated customer issues and feedback.  Ensure that quantitative staff works with a customer centric approach & business driven (Quality of service).  Developing staff skills and creating teamwork + coach.  Ensure proper implementation of policies & procedures of the bank.  Branch compliance officer Nov 15th 2007- Aug19th 2010 Credit Agricole Egypt Bank,Merghany Branch Assistant Operation Officer-Assistant Manager * Job Description: o Responsible to ensure that all branch transactions are processed in accordance with Bank policy & procedures, and that all controls are in place & followed covering the cash, teller and vault areas. o Liaise with Customer Service to ensure that all financial data is completely & accurately processed. o Supervision of FDIBC, LG & LC processing at the branches & co- ordination with Operations Center, and co-ordinate with other departments to ensure the smooth flow of work. o Check & review branch daily reports print out & end of day proof. o Review & checking of financial & non financial checklists of the branch. o Review & checking of the branch exhibits. o Reconciliation & control of inter-branch accounts. o Implement & follow up the performance of controls & procedures covering the branch's main vault, tellers and customer services. o Snap check of teller & main vault cash & financial paper holdings. o Custodian of Clients' file o Verification of client signatures in case of over limit. o Confirmation of FX deals with Head Office.
  • 3. o Fixed assets control, general services, premises & technology co- ordination. o Assist in the training & cross training of staff. o Act as a contact point for solving operational & customer issues. o Maintenance & control of archiving process & documentation. Sep 1ST 2007- Nov 14th 2007 Credit Agricole Egypt Bank,Merghany Branch Cash Department – Senior Cash Bills Department – Backup for Bills officer * Job Description: • Good knowledge of all banks procedures. • All Teller's functions. • Ensure excellence level of service. • Supervisory skills. • Strong follow-up mechanism. May 1ST 2005- Aug 31st 2007 Credit Agricole Egypt Bank,10th of Ramadan Branch Bills Department - Banking Assistant.  Job Description: o Receive, review, prepare and obtain the required approval according to the respective authority limits for all the documents related to L/Gs, L/Cs. o Contact customers & obtain approvals for the shipping documents related to the issued L/Cs and received from our foreign correspondent banks. o Record all the transactions related to L/Gs & L/Cs in the subsystem. o Follow up with client all pending issues regarding. o Prepare all necessary Reports required by the head office and related to L/Gs & L/Cs.
  • 4. November 16th 2003- Aug 31st 2007 Credit Agricole Egypt Bank, 10th of Ramadan Branch Cash-Sundries Department -Banking Assistant.  Job Description: o Receive Cash / Cheques deposits from clients. o Verify clients' signature with teller limits / obtain proper verification for over limit. o Opening / Renewing and Breaking all types of Time deposits and certificate of deposits. o Issuance of Bank Drafts / Certified Cheques. o Responsible for all incoming and outgoing bank transfers o Reviewing checklists. o Preparing all required Reports related to Cash Department. December 1ST 1999 – November 15th 2003 Suez Canal Insurance, Head Office Marine Department, Cargo Marine claim  Job Description: o Responsible for claims studies & adjustment. o Corresponding with Clients. o Perform inventory physical count for the insured Clients warehouse to investigate any damage or shortage. o Prepare payment claims and outstanding statements EDUCATION o B.Sc. of commerce, Cairo University.  Accounting section-1999
  • 5. o Credit Course certificate , Egyptian banking Institute , 2014. BANKING COURSES  Checks processing course.  Compliance overview.  Remittance workshop.  Quality awareness.  Making adifference in achallenging sales enviroment course.  Communicating positively with customers.  Compliance and financial security Certificates will be furnished upon request. Group 23 – Building 31- Flat 22 Madinty PHONE+ 201001993008 E-Mail:Ahmed.Enaba@CA-Egypt.com AhmedEnaba79@icloud.com
  • 6. o Credit Course certificate , Egyptian banking Institute , 2014. BANKING COURSES  Checks processing course.  Compliance overview.  Remittance workshop.  Quality awareness.  Making adifference in achallenging sales enviroment course.  Communicating positively with customers.  Compliance and financial security Certificates will be furnished upon request. Group 23 – Building 31- Flat 22 Madinty PHONE+ 201001993008 E-Mail:Ahmed.Enaba@CA-Egypt.com AhmedEnaba79@icloud.com