Ahmed Abd El-Fattah Enaba has over 15 years of experience in banking. He currently works as an Operations Officer-Manager at Credit Agricole Egypt Bank in Baghdad Branch [2014-present]. Previously, he held manager roles at Saint Fatima Branch [2010-2014] and assistant manager roles at Merghany Branch [2007-2010]. He has a B.Sc. in commerce from Cairo University and certificates in banking courses including checks processing, compliance, and quality awareness.
1. Curriculum Vitae
AHMED ABD EL-FATTAH ENABA
PERSONAL INFORMATION
•Marital status: Single
•Nationality: Egyptian
•Date of birth: 1ST
of January 1979
•Military status: Exempted
•Language: Arabic: Mother tongue
English: Spoken: very good
Written:very good
PROFISSIONAL EXPERIENCE
Aug 17th
2014- Present
Credit Agricole
Egypt Bank, Baghdad Branch
Operation Officer-
Manager
Aug 22nd
2010- Aug 14th
2014
Credit Agricole
Egypt Bank, Saint Fatima Branch
Operation Officer-
Manager
2. * Job Description:
Control and supervise all operations, cash, sundries transactions in
the branch, as well as branch security, safe custodies and fixed
assets.
Responsible for the communication needed between the operations
team in the branch and other departments.
Responsible of all branch reports.
Promptly and efficiently handle escalated customer issues and
feedback.
Ensure that quantitative staff works with a customer centric
approach & business driven (Quality of service).
Developing staff skills and creating teamwork + coach.
Ensure proper implementation of policies & procedures of the
bank.
Branch compliance officer
Nov 15th
2007- Aug19th
2010
Credit Agricole
Egypt Bank,Merghany Branch
Assistant
Operation Officer-Assistant Manager
* Job Description:
o Responsible to ensure that all branch transactions are processed in
accordance with Bank policy & procedures, and that all controls
are in place & followed covering the cash, teller and vault areas.
o Liaise with Customer Service to ensure that all financial data is
completely & accurately processed.
o Supervision of FDIBC, LG & LC processing at the branches & co-
ordination with Operations Center, and co-ordinate with other
departments to ensure the smooth flow of work.
o Check & review branch daily reports print out & end of day proof.
o Review & checking of financial & non financial checklists of the
branch.
o Review & checking of the branch exhibits.
o Reconciliation & control of inter-branch accounts.
o Implement & follow up the performance of controls & procedures
covering the branch's main vault, tellers and customer services.
o Snap check of teller & main vault cash & financial paper holdings.
o Custodian of Clients' file
o Verification of client signatures in case of over limit.
o Confirmation of FX deals with Head Office.
3. o Fixed assets control, general services, premises & technology co-
ordination.
o Assist in the training & cross training of staff.
o Act as a contact point for solving operational & customer issues.
o Maintenance & control of archiving process & documentation.
Sep 1ST
2007- Nov 14th
2007
Credit Agricole
Egypt Bank,Merghany Branch
Cash Department – Senior Cash
Bills
Department – Backup for Bills officer
* Job Description:
• Good knowledge of all banks procedures.
• All Teller's functions.
• Ensure excellence level of service.
• Supervisory skills.
• Strong follow-up mechanism.
May 1ST
2005- Aug 31st 2007
Credit Agricole
Egypt Bank,10th
of Ramadan Branch
Bills Department - Banking Assistant.
Job Description:
o Receive, review, prepare and obtain the required
approval according to the respective authority limits
for all the documents related to L/Gs, L/Cs.
o Contact customers & obtain approvals for the shipping
documents related to the issued L/Cs and received
from our foreign correspondent banks.
o Record all the transactions related to L/Gs & L/Cs in
the subsystem.
o Follow up with client all pending issues regarding.
o Prepare all necessary Reports required by the head
office and related to L/Gs & L/Cs.
4. November 16th
2003- Aug 31st 2007
Credit Agricole Egypt
Bank, 10th
of Ramadan Branch
Cash-Sundries
Department -Banking Assistant.
Job Description:
o Receive Cash / Cheques deposits from clients.
o Verify clients' signature with teller limits / obtain proper
verification for over limit.
o Opening / Renewing and Breaking all types of Time
deposits and certificate of deposits.
o Issuance of Bank Drafts / Certified Cheques.
o Responsible for all incoming and outgoing bank transfers
o Reviewing checklists.
o Preparing all required Reports related to Cash Department.
December 1ST
1999 – November 15th
2003
Suez Canal
Insurance, Head Office
Marine Department, Cargo Marine claim
Job Description:
o Responsible for claims studies & adjustment.
o Corresponding with Clients.
o Perform inventory physical count for the insured
Clients warehouse to investigate any damage or
shortage.
o Prepare payment claims and outstanding statements
EDUCATION
o B.Sc. of commerce, Cairo University.
Accounting section-1999
5. o Credit Course certificate , Egyptian banking Institute , 2014.
BANKING COURSES
Checks processing course.
Compliance overview.
Remittance workshop.
Quality awareness.
Making adifference in achallenging sales enviroment course.
Communicating positively with customers.
Compliance and financial security
Certificates will be furnished upon request.
Group 23 – Building 31- Flat 22 Madinty
PHONE+ 201001993008
E-Mail:Ahmed.Enaba@CA-Egypt.com
AhmedEnaba79@icloud.com
6. o Credit Course certificate , Egyptian banking Institute , 2014.
BANKING COURSES
Checks processing course.
Compliance overview.
Remittance workshop.
Quality awareness.
Making adifference in achallenging sales enviroment course.
Communicating positively with customers.
Compliance and financial security
Certificates will be furnished upon request.
Group 23 – Building 31- Flat 22 Madinty
PHONE+ 201001993008
E-Mail:Ahmed.Enaba@CA-Egypt.com
AhmedEnaba79@icloud.com