1. Amir Adel Riad
March, 21, 1979
9 El MostasharTayel El ahwal St.,Heliopolis
amirriad86@yahoo.com
Mob : 01225168707
Home: 26230541
Career Objective:
A dynamic, active, self-motivated & hardworking individual seeking a challenging position in a reputable
organization to participate in achieving organization’s objectives & goals, while acquiring valuable knowledge and
skills
Experience:
Head of Cash
National Bank of Greece (NBG)
January 2009 to Present
Tasks & Duties:
• Monitors daily cash reserves &ensures providing of cash to tellers when needed
• Executes transfers between the vault & the teller in the branch
• Responsible for the cash funds &every transfer from or to the vault
• ATM replenishment on daily basis
• Providing comprehensive & efficient customer service in cash transactions
• Balances the vault on daily basis &maintains cash limits set by the management
• Ensures that the teller maintains the daily cash proof &has a simple spot check over his cash before transfer
them to the main vault
• Ensures that maximum limit for each teller box at the end of day is followed
Acting as Head of Customer Care
PiraeusBank
November 2007– September2008
Tasks & Duties:
• Handling all matters related to cheque books.
• Process balance orders, standing orders and stop payments
• Prepare balance certificates
• Opening All types of accounts
• Handling all issues of ATM cards
• Handling customer inquiries and complains to maintain a level of service
• Receiving ( SRL) customers requests
• Preparing (NOC) no objection certificates
• Receiving inward cheques for collection
• Certifying cheques as goods for payment

2. • Coordinate with salary processing section so as to ensure that salaries are credited on proper time
• Cross selling of banks product
Cash Teller
National Bank of Oman
August 2006 – October 2007
Tasks & Duties:
• Handling daily cash transactions over the counter
• Cash Counting of customers deposits without limit for all currencies
• ATM replenishment and balancing
• Sending forex reports on daily basis
• Forex operations (Buy & Sell)
• Participate in branch filing activities.
• Cash Withdrawals for bank customers & non customers (disbursing cheques presented on the counter)
Accountant
The International center for transportation&travel
August 2003 – August 2006
Tasks & Duties:
• Responsible for the petty cash & short term loans for the employees
Senior Accountant
National Gas
November 2001 – August 2003
Tasks & Duties:
• Responsible for the petty cash & short term loans for the employees
• Issuing vouchers &responsible for the accounting of the residential, industrial & commercial customers
Summer Trainee
GlaxoSmithkline
June 1996 –September 1996
Education:
University:
Bachelor Degree
Major: Accounting (English Section) May2000
Faculty of Commerce, Ain Shams University
School:
General Certificate of Secondary Education June 1996
Yehia El-Rafey language school
Certificates & Trainings
Training Training Provider
• Forgery Note
• Compliance
• Anti-Money Laundry
• Cheque Law
EBI (Egyptian Banking Institute)

3. Language
Arabic: Mother Tongue
English: Fluent
French: Good
Tools, Technologies & Area of Experience
• Advanced Level in Microsoft Office, Problem Solving and Customer Satisfaction.
• Advanced Level in Customer Service that follows the Organizational Policy & reach a win- winsituation for
both parties.
• Advanced Level of General Banking Operations.
• Advanced Level in T24 Operating system.