Building	
  Your	
  Employment	
  
Brand	
  with	
  a	
  $0	
  Budget
MichiganRecruits.com
Detroit,	
  MI
October	
  25,	
  2017
#MichiganRecruits
@Shaunda
Shaunda Zilich
Global	
  Employer	
  Brand	
  Leader,	
  GE
• Leading	
  the	
  effort	
  to	
  modernize	
  recruitment	
  and	
  
bolster	
  employer	
  brand	
  at	
  GE.
• 10+	
  years	
  of	
  experience	
  in	
  training	
  professionals	
  
and	
  companies	
  in	
  branding.
• Heads	
  a	
  global	
  team	
  of	
  3	
  employment	
  brand	
  
leaders	
  and	
  a	
  council	
  of	
  35+	
  members.	
  
@Shaunda
@Shaunda
A	
  Perfect	
  Storm!
NOW	
  a	
  Digital	
  Industrial	
  company
We	
  brand	
  GE	
  with	
  PEOPLE
Transparency	
  is	
  ‘in’
We	
  sell	
  experiences!
#MichiganRecruits
@Shaunda
• Organic	
  Social	
  Media	
  Strategy
• Employee	
  Advocacy
• Own	
  your	
  technology	
  choices!
• Stop	
  complaining!	
  Be	
  friends	
  with	
  marketing!
• Take	
  it	
  to	
  the	
  next	
  level!
Action	
  Plan…
#MichiganRecruits
@Shaunda
Social	
  Media	
  Strategy
Why?
• Organic	
  – Free
• Targeted	
  – Dynamic
• Conversational
How?
• Study	
  up!	
  #and	
  @
• The	
  content	
  is	
  out	
  there!
• 90/10	
  rule
• Win/Win
• Team	
  of	
  curators!
#MichiganRecruits
@Shaunda
Key	
  Elements
• Goals
• Audience
• Content	
  calendar
• What	
  is	
  success?
• Longevity
#MichiganRecruits
@Shaunda
Employee	
  Advocates
• All	
  GE	
  employees
• Equip	
  – training	
  and	
  amplification
• Brand	
  centric	
  to	
  people	
  centric
• Start	
  with	
  “Why”
• Connect	
  to	
  emotions…connect	
  to	
  
candidates	
  “Why”
#MichiganRecruits
@Shaunda
Technology	
  Tsunami!!
• Simplify	
  it.	
  Need	
  vs.	
  want	
  – What	
  help’s	
  with	
  your	
  
strategy?
• Expectation	
  vs.	
  Fad
• The	
  ‘How’?	
  Using	
  technology
• Expectations	
  – Behavior	
  Trends
• No	
  ‘shinny	
  pennies’
• What	
  is	
  the	
  future?	
  	
  Can	
  we	
  leapfrog?
#MichiganRecruits
@Shaunda
Marketing	
  is	
  a	
  Partner
• Numbers,	
  numbers,	
  numbers
• Don’t	
  stomp	
  on	
  their	
  efforts
• Give	
  them	
  content!
• Patience	
  is	
  a	
  virtue
• Rethink	
  how	
  you	
  are	
  taking	
  
things!	
  – be	
  a	
  disruptor!!
#MichiganRecruits
@Shaunda
Is	
  it	
  a	
  good	
  campaign?
1. Marketing: Generate reach and awareness
2. Engagement: Capture interest with a call to action
3. Conversation: Interact with leads and applicants
4. Conversion: Fuel action to apply or to accept offer
#MichiganRecruits
@Shaunda
Results????
75% open / engage rate
20% click through rate
10% apply rate
#MichiganRecruits
@Shaunda
Candidate	
  Evolution…
Grandfather
Manager	
  at	
  Chrysler
Hated	
  his	
  job	
  but	
  it	
  
provided
Required
Father
An	
  Engineer
Neutral	
  on	
  his	
  job
It	
  provided	
  
success	
  =	
  $
Me
Life	
  (many	
  jobs)
Connection	
  to	
  job	
  
/company
Part	
  of	
  my	
  purpose
#MichiganRecruits
@Shaunda
Older American’s
“Making as much money or learning new skills.”
Younger American’s
“Finding something they found enjoyable or making a difference.”
The	
  Atlantic…	
  What	
  is	
  the	
  primary	
  concern?
#MichiganRecruits
@Shaunda
“The	
  Year	
  of	
  Candidate	
  Experience”
Brand	
  +	
  Data	
  +	
  
Coaching	
  =	
  
Talent	
  Marketing	
  =	
  
About	
  PEOPLE!
https://www.linkedin.com/pulse/year-­‐candidate-­‐experience-­‐shaunda-­‐zilich/
#MichiganRecruits
@Shaunda
Expectations	
  vs.	
  Fads
• Trend	
  =	
  when	
  innovation	
  
resets	
  expectations
• Consumers	
  ARE	
  Candidates
• Traditional	
  – LI,	
  FB,	
  TW
• TV	
  (ONLY	
  LIVE	
  events	
  or	
  online)
• FB	
  Live,	
  Instagram,	
  Snapchat,	
  WeChat	
  
• Live	
  /	
  Virtual	
  Events	
  /	
  Hackathons
#MichiganRecruits
@Shaunda
The	
  How	
  =	
  The	
  Conversations
• Authentic	
  stories
• Chat	
  vs.	
  phone	
  call
• Connecting	
  what/how/why
• Un-­‐automate?	
  YES!	
  (OMG)
• Top	
  411
• Questioning	
  the	
  almighty	
  career site
(at	
  least	
  the	
  search	
  capability)
#MichiganRecruits
@Shaunda
Expectations	
  -­‐ Behavior Trends
Trust	
  -­‐ Transparency,	
  Conversations,	
  Live
Decide	
  Strategy	
  -­‐ What	
  is	
  the	
  response	
  (tool/fad)?
• Reviews?
• Alexa	
  is	
  the	
  bomb!
• Smart	
  devices	
  becoming	
  smart
• Chat	
  bots
• VR	
  – what	
  is	
  next?
• AI
#MichiganRecruits
@Shaunda
Just	
  Say	
  NO	
  ‘Shinny	
  Pennies’!!!!
1. What	
  it’s	
  the	
  trend?
2. What	
  is	
  the	
  strategy?
3. What	
  is	
  the	
  tool?
#MichiganRecruits
@Shaunda
Example…
What	
  is	
  the	
  problem?
Trust
What	
  is	
  the	
  strategy?
Transparency
What	
  is	
  the	
  tool/action?
Trend	
  vs.	
  Fad
#MichiganRecruits
@Shaunda
Future	
  of	
  recruiting	
  =	
  Questions.
• Will	
  searches	
  exist	
  on	
  Career	
  Sites?
• What	
  will	
  social	
  interactions	
  look	
  like?	
  -­‐ All	
  Live?
• How	
  will	
  data	
  drive	
  it?
• Where	
  will	
  AI	
  be	
  involved?
• How	
  will	
  crowdsourcing	
  and	
  social	
  matching	
  interact?
• Will	
  marketing	
  do	
  recruiting	
  or	
  the	
  opposite?
• Could	
  this	
  be	
  where	
  recruiting	
  leapfrogs	
  marketing?
• Dynamic	
  experiences	
  across	
  devices	
  and	
  platforms	
  (not	
  mobile/TV	
  – think	
  Apple	
  
watch,	
  FitBit,	
  Alexa,	
  GoogleHome)
#MichiganRecruits
@Shaunda
Where	
  do	
  I	
  start?
• Just	
  getting	
  started…
• What	
  are	
  you	
  trying	
  to	
  solve?	
  – Write	
  the	
  Strategy
• Channels	
  – Transparent	
  – the	
  ‘why’	
  storytelling
• Mid-­‐way	
  on	
  the	
  journey…
• Have	
  you	
  adjusted	
  to	
  the	
  new	
  candidate?	
  Pull	
  vs.	
  Push	
  mentality?
• Step	
  back	
  – ‘shinny	
  penny’	
  or	
  strategy
• Guru	
  of	
  Employment	
  Brand
• What	
  is	
  next?	
  How	
  will	
  you	
  leapfrog?
#MichiganRecruits
@Shaunda
• Organic	
  Social	
  Media	
  Strategy
• Employee	
  Advocacy
• Own	
  your	
  technology	
  choices!
• Stop	
  complaining!	
  Be	
  friends	
  with	
  marketing!
• Take	
  it	
  to	
  the	
  next	
  level!
Action	
  Plan…
#MichiganRecruits
@Shaunda
Selling	
  Experiences.	
  	
  	
  	
  	
  	
  
Finding	
  Purpose.

Employment Branding on Zero Dollars

  • 1.
    Building  Your  Employment   Brand  with  a  $0  Budget MichiganRecruits.com Detroit,  MI October  25,  2017 #MichiganRecruits @Shaunda
  • 2.
    Shaunda Zilich Global  Employer  Brand  Leader,  GE • Leading  the  effort  to  modernize  recruitment  and   bolster  employer  brand  at  GE. • 10+  years  of  experience  in  training  professionals   and  companies  in  branding. • Heads  a  global  team  of  3  employment  brand   leaders  and  a  council  of  35+  members.   @Shaunda
  • 3.
  • 4.
    A  Perfect  Storm! NOW  a  Digital  Industrial  company We  brand  GE  with  PEOPLE Transparency  is  ‘in’ We  sell  experiences! #MichiganRecruits @Shaunda
  • 5.
    • Organic  Social  Media  Strategy • Employee  Advocacy • Own  your  technology  choices! • Stop  complaining!  Be  friends  with  marketing! • Take  it  to  the  next  level! Action  Plan… #MichiganRecruits @Shaunda
  • 6.
    Social  Media  Strategy Why? •Organic  – Free • Targeted  – Dynamic • Conversational How? • Study  up!  #and  @ • The  content  is  out  there! • 90/10  rule • Win/Win • Team  of  curators! #MichiganRecruits @Shaunda
  • 7.
    Key  Elements • Goals •Audience • Content  calendar • What  is  success? • Longevity #MichiganRecruits @Shaunda
  • 8.
    Employee  Advocates • All  GE  employees • Equip  – training  and  amplification • Brand  centric  to  people  centric • Start  with  “Why” • Connect  to  emotions…connect  to   candidates  “Why” #MichiganRecruits @Shaunda
  • 11.
    Technology  Tsunami!! • Simplify  it.  Need  vs.  want  – What  help’s  with  your   strategy? • Expectation  vs.  Fad • The  ‘How’?  Using  technology • Expectations  – Behavior  Trends • No  ‘shinny  pennies’ • What  is  the  future?    Can  we  leapfrog? #MichiganRecruits @Shaunda
  • 12.
    Marketing  is  a  Partner • Numbers,  numbers,  numbers • Don’t  stomp  on  their  efforts • Give  them  content! • Patience  is  a  virtue • Rethink  how  you  are  taking   things!  – be  a  disruptor!! #MichiganRecruits @Shaunda
  • 15.
    Is  it  a  good  campaign? 1. Marketing: Generate reach and awareness 2. Engagement: Capture interest with a call to action 3. Conversation: Interact with leads and applicants 4. Conversion: Fuel action to apply or to accept offer #MichiganRecruits @Shaunda
  • 16.
    Results???? 75% open /engage rate 20% click through rate 10% apply rate #MichiganRecruits @Shaunda
  • 17.
    Candidate  Evolution… Grandfather Manager  at  Chrysler Hated  his  job  but  it   provided Required Father An  Engineer Neutral  on  his  job It  provided   success  =  $ Me Life  (many  jobs) Connection  to  job   /company Part  of  my  purpose #MichiganRecruits @Shaunda
  • 18.
    Older American’s “Making asmuch money or learning new skills.” Younger American’s “Finding something they found enjoyable or making a difference.” The  Atlantic…  What  is  the  primary  concern? #MichiganRecruits @Shaunda
  • 19.
    “The  Year  of  Candidate  Experience” Brand  +  Data  +   Coaching  =   Talent  Marketing  =   About  PEOPLE! https://www.linkedin.com/pulse/year-­‐candidate-­‐experience-­‐shaunda-­‐zilich/ #MichiganRecruits @Shaunda
  • 20.
    Expectations  vs.  Fads •Trend  =  when  innovation   resets  expectations • Consumers  ARE  Candidates • Traditional  – LI,  FB,  TW • TV  (ONLY  LIVE  events  or  online) • FB  Live,  Instagram,  Snapchat,  WeChat   • Live  /  Virtual  Events  /  Hackathons #MichiganRecruits @Shaunda
  • 21.
    The  How  =  The  Conversations • Authentic  stories • Chat  vs.  phone  call • Connecting  what/how/why • Un-­‐automate?  YES!  (OMG) • Top  411 • Questioning  the  almighty  career site (at  least  the  search  capability) #MichiganRecruits @Shaunda
  • 22.
    Expectations  -­‐ BehaviorTrends Trust  -­‐ Transparency,  Conversations,  Live Decide  Strategy  -­‐ What  is  the  response  (tool/fad)? • Reviews? • Alexa  is  the  bomb! • Smart  devices  becoming  smart • Chat  bots • VR  – what  is  next? • AI #MichiganRecruits @Shaunda
  • 23.
    Just  Say  NO  ‘Shinny  Pennies’!!!! 1. What  it’s  the  trend? 2. What  is  the  strategy? 3. What  is  the  tool? #MichiganRecruits @Shaunda
  • 24.
    Example… What  is  the  problem? Trust What  is  the  strategy? Transparency What  is  the  tool/action? Trend  vs.  Fad #MichiganRecruits @Shaunda
  • 25.
    Future  of  recruiting  =  Questions. • Will  searches  exist  on  Career  Sites? • What  will  social  interactions  look  like?  -­‐ All  Live? • How  will  data  drive  it? • Where  will  AI  be  involved? • How  will  crowdsourcing  and  social  matching  interact? • Will  marketing  do  recruiting  or  the  opposite? • Could  this  be  where  recruiting  leapfrogs  marketing? • Dynamic  experiences  across  devices  and  platforms  (not  mobile/TV  – think  Apple   watch,  FitBit,  Alexa,  GoogleHome) #MichiganRecruits @Shaunda
  • 26.
    Where  do  I  start? • Just  getting  started… • What  are  you  trying  to  solve?  – Write  the  Strategy • Channels  – Transparent  – the  ‘why’  storytelling • Mid-­‐way  on  the  journey… • Have  you  adjusted  to  the  new  candidate?  Pull  vs.  Push  mentality? • Step  back  – ‘shinny  penny’  or  strategy • Guru  of  Employment  Brand • What  is  next?  How  will  you  leapfrog? #MichiganRecruits @Shaunda
  • 27.
    • Organic  Social  Media  Strategy • Employee  Advocacy • Own  your  technology  choices! • Stop  complaining!  Be  friends  with  marketing! • Take  it  to  the  next  level! Action  Plan… #MichiganRecruits @Shaunda
  • 29.
    Selling  Experiences.             Finding  Purpose.