Employee Benefit Guide 
Open Enrollment Presentation 
November 2014
Introduction 
• New plan administrator-J.P. Farley for the medical and prescription 
drug coverage. 
• All employees will be required to make their Benefit Elections via 
the ADP website. You must make your Benefit Elections no later 
than November 21, 2014 to ensure your changes/additions for the 
2015 Plan year. 
• ID cards are mailed directly to your home address, watch your mail. 
• Should you choose to waive coverage at this time, you must wait 
until next open enrollment.
Today’s Discussion 
• JP Farley: Medical/RX 
o Referenced Based Pricing 
• Anthem: Dental 
• VSP: Vision 
• Aetna: 
o Life and Voluntary Life 
o Short Term Disability (STD) 
• Allstate: 
o Contact Information 
• Next Steps for Enrollment 
• Questions
Patient Advocacy Q & A 
• What if my provider bills me differently than my plan 
states? 
o Should you receive a bill from your provider asking you to pay more for a 
service than what matches up with the Explanation of Benefits (EOB) 
statement, call J.P. Farley and speak with a Patient Advocate. 
• Balanced Billed? 
o 1. Contact Patient Advocate Services 
o 2. Patient Advocate will engage you and forward appropriate documentation to provider 
and credit bureaus 
o 3. Patient Advocate will maintain follow up and communication 
o 4. Standard process usually only entails the need for two dispute letters 
o 5. If collection notifications or aggressive bill collection attempts continue, Patient Advocate 
will provide direction to legal resources to assist
Plan Features 
• Connected Care Management Services 
o Nurse Care Manager provides a customized, coordinated treatment plan and education 
that compliments your health care providers’ on-going care. 
• 24/7 Website Access : JPFarley.com 
o Plan information 
o Claims information 
o Plan forms 
o Wellness tools 
• Patient Advocacy Services 
o Billing and out-of-pocket collections assistance: 
• Help with favorable payment arrangements 
• Protect against aggressive medical bill collectors 
• Provide support to advocate for the participant’s patient rights
Plan Features 
• What if my provider bills me differently than my plan states? 
o Should you receive a bill from your provider asking you to pay more for a 
service than what matches up with the Explanation of Benefits (EOB) 
statement, call J.P. Farley and speak with a Patient Advocate. 
• Balanced Billed? 
o 1. Contact Patient Advocate Services 
o 2. Patient Advocate will engage you and forward appropriate documentation to provider and credit 
bureaus 
o 3. Patient Advocate will maintain follow up and communication 
o 4. Standard process usually only entails the need for two dispute letters 
o 5. If collection notifications or aggressive bill collection attempts continue, Patient Advocate will 
provide direction to legal resources to assist
How to Read Your Explanation(EOB) of Benefits Statement
Medical Details 
Deductible (Embedded/Per Person) $0/ $0 
Coinsurance 100% 
Out-of-Pocket Limit 
Plan pays 100% after annual out-of-pocket 
maximum (includes deductible and coinsurance) 
Precertification will be required if you have any of the following: Inpatient hospitalization, 
Inpatient surgery, Outpatient surgery, Diagnostic testing and imaging studies, Mental health and 
chemical dependency services. 
$3,000 / $6,000 
Preventive 
Nationally recommended services 
No Cost Share 
Urgent Care $25 copay 
Emergency Room $50 copay 
Inpatient / Outpatient Services @ Hospital 100%
Prescription Drug 
Retail (up to 31 day supply) 
Tier 1/ Tier 2/ Tier 3 
Mail Order 
Tier 1/ Tier 2/ Tier 3 
*Mandatory Generic DAW2* 
**Required mail services after 3rd fill at 
retail** 
$15 copay /$25 copay/$50 copay 
$30 copay/$50 copay/$100 copay 
Up to OOP
Prescription Drug 
• Pharmacy Benefit 
o Prescription Benefit Coverage is designed to provide coverage for retail and mail 
order prescriptions. Your medical plan enrollment provides you access to 
benefit. Options include home delivery and 90-day retail supplies. 
• Rx Precertification 
o Required for all medications that cost $750+ per month or per dose. We can 
assist you with additional care and assistance in obtaining the full advantages of 
the best specialty pharmacy benefit options in the marketplace today.
Practical Prescription Tips 
$4 Generic Programs 
o Walgreens, CVS, Wal-Mart, K Mart, Marcs, Giant Eagle, Sam’s Club 
o Fill your 30 day generic Rx for $4 
– Only applicable for select generic Rx’s 
Free Medications 
o Giant Eagle 
o Blood Pressure, Antibiotics 
– Only applicable on select medications 
**No insurance is necessary when purchasing medications 
though these special programs**
Prevention is Key 
• Some of the recommended services you’ll have coverage for include: 
o Immunizations and wellness visits for children 
o Routine preventive exams for adults 
o Adult immunizations 
o Adult screenings (e.g. mammogram, prostate, diabetes) 
o Colorectal cancer screenings 
• 
• You won’t have to pay anything for these services when: 
o The purpose of your visit is to get preventive care 
• 
• PLEASE NOTE: 
o The services listed above are not preventive if you get them as part of a visit to diagnose, monitor or 
treat an illness or injury. Then copays, coinsurance and deductibles apply. 
o Let your network doctor know that these preventive services are covered at 100% when they are 
billed as part of your preventive care.
Dependent Eligibility 
• In order to enroll a spouse in the company sponsored health plan you must: 
o Provide proof of marriage 
o Your spouse must not be eligible for benefits through their own employer 
o You must provide a signed affidavit from their employer stating they are not 
eligible for health insurance through their company. 
• Children who submit proof of eligibility are eligible for all benefits until age 26 
• Proof of eligibility documents include: 
o Most recent federal tax filing form with financial information blacked-off. 
o Birth certificate if child covered as tax dependent by another parent 
o Marriage certificate dated within the last 12 months
Anthem - Dental 
Search For Dental Providers at: www.anthem.com 
Select Find a Doctor - Dental - Search Criteria - State - Plan Type = Dental - Plan Name = Dental Blue 100/200/300. 
In-Network Non-Network 
Deductible 
Single / Family 
$50 / $150 $50 / $150 
Waived for Preventive Yes Yes 
Preventive Services 100% 100% 
Basic Services 85% 80% 
Major Services 50% 50% 
Annual Maximum $1,500 $1,500 
Orthodontia Not Covered Not Covered
VSP – Vision 
Vision Services Member Cost 
Exam w/ Dilation 
$10 copay 
(1x every 12 months) 
Frames 
(1x every 12 months) 
$25 copay 
$130 Allowance 
Standard Lenses 
OR… 
Elective Contact Lenses 
(1x every 12 months) 
$25 Copay 
Up to $60 copay 
$130 Allowance 
Medically Necessary Contact Lenses 
(1x every 12 months) 
No Copay 
Search vision providers at: www.VSP.com> select Find a VSP Doctor > Enter 
Search Criteria
Aetna-Life and Voluntary Life 
Basic Life/AD&D 
• Employer paid benefit 
• $30,000 employee coverage 
Voluntary Life/AD&D 
Employee: 
• $10,000 increments, minimum $20,000 up to $100,000 
• $100,000 guaranteed issue amount 
Spouse: 
Employee must elect coverage in order for spouse or child to be eligible for coverage. 
• $10,000 benefit up to $50,000 (not to exceed 50% of Employee amount) 
• $50,000 guaranteed issue amount 
Child(ren): 
• $5,000 benefit 
• $5,000 guaranteed issue amount 
** If you currently have coverage and elect additional coverage during annual enrollment: you may increase your coverage by 
one $10,000 increment not to exceed $100,000. Amounts greater will require evidence of good health. 
You may increase your spouse coverage one $10,000 increment not to exceed $50,000.**
Short Term 
o 60% of your earnings up to $350 / week 
o Waiting Period: 1st Day Accident / 8th Day Sickness 
o Benefit Duration: 13 weeks
Allstate Voluntary Benefits 
For more information the Allstate Voluntary Benefits please contact your 
broker, Britton Gallagher at: 
Voluntary Benefits 
216-658-8577 or 216-658-7806 
1-866-230-9184 
Voluntarybenefits@brittongallagher.com
Next Steps for Enrollment 
• All Employees are required to complete a waiver or 
enrollment on ADP for Medical/RX, Dental, Vision, Life 
AD&D and STD benefits 
• Enrollment must be completed by November 21st 
• After electing coverage, ID cards are mailed directly to the 
address listed on application, watch your mail.
ID Cards 
o Watch your mail for new ID Cards 
• J.P. Farley – Medical 
• Anthem – Dental (All Employees will 
receive new ID cards)
Qualifying Events 
• During the year, the only time you are permitted to make election 
changes is: 
o Birth of a child 
o Marriage 
o Divorce/Legal Separation 
o Loss of coverage 
o Adoption 
• HR Must Be Notified within 31 Days of the Qualifying (Life 
Changing) Event
QUESTIONS??

Employee Benefit Guide Lansing

  • 1.
    Employee Benefit Guide Open Enrollment Presentation November 2014
  • 2.
    Introduction • Newplan administrator-J.P. Farley for the medical and prescription drug coverage. • All employees will be required to make their Benefit Elections via the ADP website. You must make your Benefit Elections no later than November 21, 2014 to ensure your changes/additions for the 2015 Plan year. • ID cards are mailed directly to your home address, watch your mail. • Should you choose to waive coverage at this time, you must wait until next open enrollment.
  • 3.
    Today’s Discussion •JP Farley: Medical/RX o Referenced Based Pricing • Anthem: Dental • VSP: Vision • Aetna: o Life and Voluntary Life o Short Term Disability (STD) • Allstate: o Contact Information • Next Steps for Enrollment • Questions
  • 4.
    Patient Advocacy Q& A • What if my provider bills me differently than my plan states? o Should you receive a bill from your provider asking you to pay more for a service than what matches up with the Explanation of Benefits (EOB) statement, call J.P. Farley and speak with a Patient Advocate. • Balanced Billed? o 1. Contact Patient Advocate Services o 2. Patient Advocate will engage you and forward appropriate documentation to provider and credit bureaus o 3. Patient Advocate will maintain follow up and communication o 4. Standard process usually only entails the need for two dispute letters o 5. If collection notifications or aggressive bill collection attempts continue, Patient Advocate will provide direction to legal resources to assist
  • 5.
    Plan Features •Connected Care Management Services o Nurse Care Manager provides a customized, coordinated treatment plan and education that compliments your health care providers’ on-going care. • 24/7 Website Access : JPFarley.com o Plan information o Claims information o Plan forms o Wellness tools • Patient Advocacy Services o Billing and out-of-pocket collections assistance: • Help with favorable payment arrangements • Protect against aggressive medical bill collectors • Provide support to advocate for the participant’s patient rights
  • 6.
    Plan Features •What if my provider bills me differently than my plan states? o Should you receive a bill from your provider asking you to pay more for a service than what matches up with the Explanation of Benefits (EOB) statement, call J.P. Farley and speak with a Patient Advocate. • Balanced Billed? o 1. Contact Patient Advocate Services o 2. Patient Advocate will engage you and forward appropriate documentation to provider and credit bureaus o 3. Patient Advocate will maintain follow up and communication o 4. Standard process usually only entails the need for two dispute letters o 5. If collection notifications or aggressive bill collection attempts continue, Patient Advocate will provide direction to legal resources to assist
  • 7.
    How to ReadYour Explanation(EOB) of Benefits Statement
  • 8.
    Medical Details Deductible(Embedded/Per Person) $0/ $0 Coinsurance 100% Out-of-Pocket Limit Plan pays 100% after annual out-of-pocket maximum (includes deductible and coinsurance) Precertification will be required if you have any of the following: Inpatient hospitalization, Inpatient surgery, Outpatient surgery, Diagnostic testing and imaging studies, Mental health and chemical dependency services. $3,000 / $6,000 Preventive Nationally recommended services No Cost Share Urgent Care $25 copay Emergency Room $50 copay Inpatient / Outpatient Services @ Hospital 100%
  • 9.
    Prescription Drug Retail(up to 31 day supply) Tier 1/ Tier 2/ Tier 3 Mail Order Tier 1/ Tier 2/ Tier 3 *Mandatory Generic DAW2* **Required mail services after 3rd fill at retail** $15 copay /$25 copay/$50 copay $30 copay/$50 copay/$100 copay Up to OOP
  • 10.
    Prescription Drug •Pharmacy Benefit o Prescription Benefit Coverage is designed to provide coverage for retail and mail order prescriptions. Your medical plan enrollment provides you access to benefit. Options include home delivery and 90-day retail supplies. • Rx Precertification o Required for all medications that cost $750+ per month or per dose. We can assist you with additional care and assistance in obtaining the full advantages of the best specialty pharmacy benefit options in the marketplace today.
  • 11.
    Practical Prescription Tips $4 Generic Programs o Walgreens, CVS, Wal-Mart, K Mart, Marcs, Giant Eagle, Sam’s Club o Fill your 30 day generic Rx for $4 – Only applicable for select generic Rx’s Free Medications o Giant Eagle o Blood Pressure, Antibiotics – Only applicable on select medications **No insurance is necessary when purchasing medications though these special programs**
  • 12.
    Prevention is Key • Some of the recommended services you’ll have coverage for include: o Immunizations and wellness visits for children o Routine preventive exams for adults o Adult immunizations o Adult screenings (e.g. mammogram, prostate, diabetes) o Colorectal cancer screenings • • You won’t have to pay anything for these services when: o The purpose of your visit is to get preventive care • • PLEASE NOTE: o The services listed above are not preventive if you get them as part of a visit to diagnose, monitor or treat an illness or injury. Then copays, coinsurance and deductibles apply. o Let your network doctor know that these preventive services are covered at 100% when they are billed as part of your preventive care.
  • 13.
    Dependent Eligibility •In order to enroll a spouse in the company sponsored health plan you must: o Provide proof of marriage o Your spouse must not be eligible for benefits through their own employer o You must provide a signed affidavit from their employer stating they are not eligible for health insurance through their company. • Children who submit proof of eligibility are eligible for all benefits until age 26 • Proof of eligibility documents include: o Most recent federal tax filing form with financial information blacked-off. o Birth certificate if child covered as tax dependent by another parent o Marriage certificate dated within the last 12 months
  • 14.
    Anthem - Dental Search For Dental Providers at: www.anthem.com Select Find a Doctor - Dental - Search Criteria - State - Plan Type = Dental - Plan Name = Dental Blue 100/200/300. In-Network Non-Network Deductible Single / Family $50 / $150 $50 / $150 Waived for Preventive Yes Yes Preventive Services 100% 100% Basic Services 85% 80% Major Services 50% 50% Annual Maximum $1,500 $1,500 Orthodontia Not Covered Not Covered
  • 15.
    VSP – Vision Vision Services Member Cost Exam w/ Dilation $10 copay (1x every 12 months) Frames (1x every 12 months) $25 copay $130 Allowance Standard Lenses OR… Elective Contact Lenses (1x every 12 months) $25 Copay Up to $60 copay $130 Allowance Medically Necessary Contact Lenses (1x every 12 months) No Copay Search vision providers at: www.VSP.com> select Find a VSP Doctor > Enter Search Criteria
  • 16.
    Aetna-Life and VoluntaryLife Basic Life/AD&D • Employer paid benefit • $30,000 employee coverage Voluntary Life/AD&D Employee: • $10,000 increments, minimum $20,000 up to $100,000 • $100,000 guaranteed issue amount Spouse: Employee must elect coverage in order for spouse or child to be eligible for coverage. • $10,000 benefit up to $50,000 (not to exceed 50% of Employee amount) • $50,000 guaranteed issue amount Child(ren): • $5,000 benefit • $5,000 guaranteed issue amount ** If you currently have coverage and elect additional coverage during annual enrollment: you may increase your coverage by one $10,000 increment not to exceed $100,000. Amounts greater will require evidence of good health. You may increase your spouse coverage one $10,000 increment not to exceed $50,000.**
  • 17.
    Short Term o60% of your earnings up to $350 / week o Waiting Period: 1st Day Accident / 8th Day Sickness o Benefit Duration: 13 weeks
  • 18.
    Allstate Voluntary Benefits For more information the Allstate Voluntary Benefits please contact your broker, Britton Gallagher at: Voluntary Benefits 216-658-8577 or 216-658-7806 1-866-230-9184 Voluntarybenefits@brittongallagher.com
  • 19.
    Next Steps forEnrollment • All Employees are required to complete a waiver or enrollment on ADP for Medical/RX, Dental, Vision, Life AD&D and STD benefits • Enrollment must be completed by November 21st • After electing coverage, ID cards are mailed directly to the address listed on application, watch your mail.
  • 20.
    ID Cards oWatch your mail for new ID Cards • J.P. Farley – Medical • Anthem – Dental (All Employees will receive new ID cards)
  • 21.
    Qualifying Events •During the year, the only time you are permitted to make election changes is: o Birth of a child o Marriage o Divorce/Legal Separation o Loss of coverage o Adoption • HR Must Be Notified within 31 Days of the Qualifying (Life Changing) Event
  • 22.

Editor's Notes

  • #2 This template can be used as a starter file to give updates for project milestones. Sections Sections can help to organize your slides or facilitate collaboration between multiple authors. On the Home tab, under Slides, click Section, and then click Add Section. Notes Use the Notes pane for delivery notes or to provide additional details for the audience. You can see these notes in Presenter View during your presentation. Keep in mind the font size (important for accessibility, visibility, videotaping, and online production) Coordinated colors Pay particular attention to the graphs, charts, and text boxes. Consider that attendees will print in black and white or grayscale. Run a test print to make sure your colors work when printed in pure black and white and grayscale. Graphics, tables, and graphs Keep it simple: If possible, use consistent, non-distracting styles and colors. Label all graphs and tables.