Emotional intelligence (EI) involves the ability to identify, understand, and manage emotions in oneself and others, contributing to personal and professional success. It is crucial for maintaining mental health and effective communication in relationships, as well as navigating social complexities at work. While both intelligence quotient (IQ) and emotional quotient (EQ) are important, research indicates that emotional intelligence plays a significant role in achieving financial success and interpersonal effectiveness.

1. EMOTIONAL INTELLIGENCE

2. What are
emotions?
• Emotions are defined as a complex state of feeling
that influence physical and psychological changes
that in turn, influence our thought and behavior.

3. Why is it
important to
understand
emotions?
• Emotional awareness helps us know what we need
or want.
• They help us relate to other people.
• They help us keep healthy relationships with our
friends and family members.
• They improve our quality of life.
• They help us get more successful.

4. What is emotional
intelligence?
• The ability to identify, assess,
perceive, and process
emotional information and
use it in reasoning and other
cognitive activities.
• The level of an individual’s
emotional intelligence is
represented as a standardized
score on a test, known as the
emotional quotient (EQ).
• “Emotional Intelligence” was
coined by Peter Salovey and
John Mayer.
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5. Salovey-Mayer
model of EI
• According to Salovey and Mayer, Emotional
Intelligence is the ability to process
information about your own emotions and
other people’s.
• For a person to be classified as emotionally
intelligent, he must possess four abilities.

6. Correct
perception of
emotions
• The person must be correctly able
to identify emotions, either by
facial expressions or by posture.
• This perception is completely
nonverbal.
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7. Emotional facilitation
of thinking
• The ability to use emotions in
order to aid in decision-making.
• Using emotions to make decisions
can have both positive and
negative effects.
• Anger, excitement, fear, etc.

8. Understanding
emotions
• The ability to understand emotions, to
comprehend the transition between different
emotional states.
• Standing in the rain- annoyance
• Waiting in the rain- frustration

9. Management
of emotions
The ability to manage emotions
effectively in order to complete a
task or achieve a goal.
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10. Importance of
Emotional Intelligence
• Smart people make it far, but those who
aren’t smart make it just as far, if not
further.
• In sports, only those athletes who can
effectively control their emotions can
push themselves beyond their limits.
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11. Importance of
Emotional
Intelligence
Performance at work: EI helps us navigate the social complexities
of our workplaces. Interviews also test our EI more than
intelligence.
Mental health: Managing our emotions effectively can help
reduce stress. Emotional intelligence is vital in maintaining our
mental health.
Physical health: Not managing your stress properly can negatively
affect physical health. Ramifications could include raised blood
pressure, cardiovascular disease, suppressed immune systems and
accelerated aging process.
Personal relationships: When you can control and manage your
emotions well, you can properly express yourself about how you
feel, and even understand how others are feeling.

12. IQ vs EQ: Which is better?
• IQ, otherwise known as the Intelligence quotient, is the score derived from a standardized test to
determine the level of intelligence.
• EQ, or Emotional quotient on the other hand, is a score that indicates a person’s level of emotional
intelligence.
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13. IQ vs EQ: Which is better?
• Both are equally important to a person in life. IQ measures
our intelligence, our capacity for problem-solving and
logical reasoning, whereas EQ measures our ability to
comprehend emotions, empathy, self-awareness, and our
ability to interact with other people.

14. • A person with a high IQ would try
to use intelligence to win over
people. In an argument, a scientist
would try to make people believe
him using facts.
• On the other hand, a businessman
would try to sell his ideas by
trying to negotiate with people, by
trying to appeal to their needs.
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15. IQ vs EQ: Which is better?
• The Harvard Business Review calls emotional intelligence as one of the most influential business
ideas of the decade.
• Research done by Carnegie Institute of Technology reveals that 85% of the financial success is due
to how well a person can communicate their ideas, negotiate, and lead.

16. IQ vs EQ: Which is better?
• Nobel laureate Daniel Kahneman quotes:
People would rather do business with a person they like and trust,
rather than someone they don’t, even if the likeable person is offering a
lower quality product at a higher price.
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17. IQ vs EQ: Which is better?
Neither is better, but both are necessary.

18. How to improve
EI?
• There are 5 key skills that must be practiced in order to improve upon your emotional
intelligence:
Reduce stress of the moment
Don’t let your emotions overwhelm you
Connect with others on an emotional level using nonverbal communication
The ability to use humor and play to deal with challenges
Relax and re-energize

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