The panel discussed emerging trends in retail channels and marketing. Key topics included: 1) Using multiple channels like TV, online, and mobile to provide a seamless shopping experience for customers. 2) The role of online marketplaces in boosting retail by providing sellers a platform to reach customers while not competing directly with retailers. 3) How retailers in the UK are adapting to competition from online players like Amazon by focusing on their strengths like in-store experience through services like click and collect. 4) The importance of data analytics and creating a personalized shopping experience for customers to build loyalty and trust.