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© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Embedding	
  a	
  “Sustainability	
  Mindset”	
  
for	
  best	
  pracAce,	
  innovaAon,	
  
performance,	
  and	
  resilience	
  
Robert	
  Steele	
  –	
  Systainability	
  Asia	
  /	
  AtKisson	
  Group	
  
16	
  October	
  2014	
  
Sasin	
  Graduate	
  InsAtute	
  of	
  Business	
  AdministraAon	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Systainability	
  Asia	
  /	
  AtKisson	
  Group	
  
o  Systainability Asia is a Thailand
based multidisciplinary consulting
and training firm with a deep
commitment to helping others to
achieve long-term sustainable
development in an increasingly
challenging global environment.
o  AtKisson Group is global
collaborative network of professional
trainers, consultants, researchers,
writers, etc., dedicated to
mainstreaming sustainability into
common practice.
What we do
n  Organisation CSR and sustainability
planning
n  Sustainability assessment
n  Stakeholder engagement
n  Indicator Development
n  Training and consulting
n  Education for Sustainable
Development (ESD) training and
curriculum development
n  CSR and Sustainability Reporting
www.systainabilityasia.com	
  	
   www.atkisson.com	
  	
  	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Current	
  And	
  Past	
  Clients	
  Include:	
  
Levi	
  Strauss	
  &	
  Co.	
  •	
  Ernst	
  &	
  Young	
  •	
  	
  Nike	
  •	
  BalAc	
  21	
  (the	
  11	
  naAons	
  of	
  Northern	
  Europe)	
  •	
  European	
  Sustainable	
  
Development	
  Network	
  •	
  Brother,	
  Inc.	
  (Japan)	
  •	
  Earth	
  Charter	
  InternaAonal	
  •	
  Swedish	
  SIDA’s	
  Advanced	
  InternaAonal	
  
Training	
  Programs	
  •	
  United	
  NaAons	
  Division	
  for	
  Sustainable	
  Development	
  	
  EgypAan	
  NaAonal	
  CompeAAveness	
  Council	
  
•	
  Government	
  of	
  Singapore	
  •	
  Greater	
  New	
  Orleans,	
  Inc.	
  •	
  SEIYU	
  (Japan)	
  •	
  SERDP	
  -­‐	
  Strategic	
  Environmental	
  Research	
  
&	
  Development	
  Program	
  (US	
  Government)	
  •	
  Seliger	
  Forum	
  2010	
  (Russia)	
  •	
  Sustainable	
  Fashion	
  Academy	
  •	
  States	
  of	
  
Queensland,	
  Victoria,	
  NSW,	
  and	
  South	
  Australia	
  •	
  Stockholm	
  County	
  •	
  Sustainable	
  Sea`le	
  •	
  Heinz	
  Endowments	
  •	
  
Toyota	
  •	
  UNEP	
  •	
  UNDP	
  •	
  Nile	
  Basin	
  IniAaAve	
  •	
  Bank	
  of	
  Indonesia	
  •	
  Volvo	
  Cars	
  	
  
A	
  global	
  network	
  dedicated	
  to	
  
	
  sustainability	
  strategy	
  learning,	
  and	
  inspira6on	
  	
  
	
   	
   	
   	
  	
  
Global	
  Affiliate	
  and	
  Associate	
  Network	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Contents	
  of	
  the	
  Mini	
  Workshop	
  
ü Exploring “embedded sustainability”
ü The AtKisson Sustainability Framework and
Approach
ü Accelerator “taster” Exercise
ü What you can expect in a full Accelerator training
course	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Exploring	
  “embedded	
  
sustainability”	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Business	
  Reality	
  is	
  being	
  Reshaped	
  
Three	
  emerging	
  market	
  force	
  trends	
  
Declining	
  
Resources	
  
	
  
Radical	
  
Transparency	
  
Increasing	
  
ExpectaAon	
  
	
  
Media	
  
Employees	
  
Business	
  
Value	
  
Adapted	
  from:	
  Zhexembayeva	
  N.	
  and	
  Laszlo	
  C.,	
  
Embedded	
  Sustainability.	
  2013.	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
How	
  should	
  business	
  respond	
  to	
  handle	
  
these	
  changes?	
  	
  What	
  is	
  the	
  best	
  
strategy	
  for	
  your	
  business?	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Some	
  rules	
  to	
  guide	
  us:	
  A	
  business,	
  organisaAon,	
  
community,	
  or	
  society	
  will	
  be	
  sustainable	
  if	
  it…	
  	
  
1.  … understands its own systems, and the systems in which it is
embedded;
2.  …. understands and accounts for limits and system dynamics;
3.  … looks for and responds to long-term systemic trends that
affect its ability to achieve its goals;
4.  … changes internally to meet and take advantage of external
conditions and trends;
5.  … is resilient enough to withstand short-term shocks;
6.  … does not undermine the conditions of its own existence;
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Balancing	
  the	
  human	
  and	
  the	
  ecological	
  
People
Concerned
Corporation
Sustainable
Corporation
Unsustainable
Corporation
Ecologically
Concerned
Corporation
Ecological
Sustainability
Human
Sustainability
Source: Dunphy, D., A. Griffiths, and S. Benn, Organisational Change for Corporate Sustainability.
2003, London, UK: Routledge.
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
QuesAon?	
  Does	
  your	
  company	
  bolt	
  
on	
  sustainability	
  or	
  is	
  it	
  embedded	
  
sustainability?	
  
What	
  is	
  the	
  difference?	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Bolt	
  on	
  vs.	
  Embedded	
  Sustainability	
  
Embedded sustainability incorporates environmental,
wellbeing, financial governance, and social values into the
company’s core business, while balancing shareholder and
stakeholder value.1 It requires a fundamental shift across
every dimension of the business system
Bolt	
  on	
  Sustainability	
   Embedded	
  Sustainability	
  
Goal	
   Pursue	
  shareholder	
  value	
   Pursue	
  sustainable	
  value1	
  
Scope	
   Add	
  symbolic	
  wins	
  in	
  the	
  margins	
   Transform	
  core	
  business	
  acAviAes	
  
Customer	
   Offer	
  green	
  and	
  socially	
  
responsible	
  products	
  at	
  premium	
  
prices	
  or	
  with	
  diminished	
  quality	
  
Offer	
  smarter	
  soluAons	
  with	
  no	
  
trade-­‐off	
  in	
  quality	
  and	
  no	
  social	
  or	
  
green	
  premium	
  
Value	
  Chain	
   Mange	
  company’s	
  own	
  acAviAes	
   Manage	
  across	
  the	
  service	
  or	
  
product	
  life	
  cycle	
  value	
  chain	
  
Organisa<on	
   Create	
  a	
  special	
  department	
  of	
  
sustainability	
  
Make	
  sustainability	
  everyone’s	
  job	
  
Competencies	
   Focus	
  on	
  data	
  analysis,	
  planning,	
  
and	
  project	
  management	
  skills	
  
Add	
  new	
  competencies	
  in	
  design,	
  
inquiry,	
  appreciaAon	
  and	
  
wholeness	
  
Adapted	
  from:	
  Zhexembayeva	
  N.	
  and	
  Laszlo	
  C.,	
  Embedded	
  Sustainability.	
  2013.	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Embedding	
  Sustainability	
  requires	
  
developing	
  a	
  “Sustainability	
  Mindset”	
  
throughout	
  the	
  company’s	
  work	
  force.	
  	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
“Mindset” (noun) – a set of beliefs or
a way of thinking that determines
one’s behaviour, outlook and mental
attitude.
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Love	
  on	
  the	
  Factory	
  Floor	
  
h`p://www.youtube.com/watch?v=9qrQKA0xMko	
  	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Embedded	
  Sustainability…	
  Key	
  points!	
  
ü  Embedded Sustainability is the
future of business.
ü  Embedded Sustainability will
ensure new behaviours, new
products & services, new
business models, and new
performance outcomes.
ü  Embedding Sustainability entails
a whole system approach.
ü  A whole system approach to
sustainability requires a shift or
change in “mindset” of leaders
and employees.
	
  
Events	
  /	
  Outcomes	
  
Pa@erns	
  of	
  Behaviour	
  
Systems	
  	
  &	
  Structure	
  
World	
  View	
  /	
  Vision	
  	
  
Mindset	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
The	
  crux	
  of	
  this	
  challenge	
  is	
  the	
  “how”?	
  
The AtKisson Accelerator is an effective
approach and toolkit embedding sustainability
as a whole system (company) approach.
	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
The	
  AtKisson	
  Sustainability	
  Framework	
  
and	
  Approach	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Goal	
  of	
  the	
  Accelerator	
  toolkit	
  
	
  To	
  engage	
  more	
  and	
  more	
  people,	
  to	
  make	
  
more	
  change	
  for	
  sustainability,	
  more	
  
effec6vely,	
  and	
  more	
  quickly.	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Ac<on	
  
Strategy	
  
InnovaAon	
  
Systems	
  Analysis	
  
Indicators	
  and	
  InformaAon	
  
Understanding	
  Systems	
  
Understanding	
  Sustainability	
  
The	
  Accelerator	
  uses	
  the	
  ISIS	
  Method	
  
Monitoring	
  and	
  
AdaptaAon	
  
Defining	
  Your	
  Sustainability	
  Visions	
  and	
  Goals	
  
	
  INDICATORS:	
  	
  Assess	
  where	
  you	
  
are,	
  and	
  where	
  you	
  are	
  headed	
  
	
  SYSTEMS:	
  	
  Figure	
  out	
  why	
  you	
  are	
  	
  	
  	
  
headed	
  there,	
  and	
  where	
  you	
  can	
  
effecAvely	
  change	
  direcAon	
  
	
  INNOVATION:	
  	
  IdenAfy	
  what	
  	
  	
  	
  
changes	
  to	
  make	
  for	
  sustainability	
  
	
  STRATEGY:	
  	
  Plan	
  how	
  to	
  succeed	
  
in	
  making	
  change	
  
Then	
  commit	
  to	
  ...	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
The	
  FoundaAonal	
  Tool	
  .	
  .	
  The	
  Compass	
  
An Orientation, assessment, planning and collaborative
action tool for sustainability and transformation
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Assist organisations to do all of the following…
Ø  Create better understanding of
sustainability
Ø  Create a sustainability vision
Ø  Manage stakeholders in a sustainability
process
Ø  Create or manage a set of sustainability
indicators
Ø  Create an Overall Sustainability Index
Ø  Assess the sustainability profile of a
company
COMPASS	
  is	
  the	
  founda<on	
  of	
  the	
  toolkit	
  
ISIS	
  ACCELERATOR	
  
The Sustainability Compass is
designed to accommodate many
kinds of differences: cultural,
sectorial, geographic, etc.
It is also designed to interface well
with other common frameworks (e.g.
GRI, ISO 26000)
	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Nature
Society
Wellbeing Economy
The	
  “Economy”	
  Principle:	
  	
  
Human	
  socieAes,	
  communiAes,	
  and	
  
organizaAons	
  need	
  funcAoning	
  
economies	
  to	
  provide	
  for	
  their	
  needs	
  
and	
  to	
  support	
  their	
  aspiraAons.	
  	
  
The	
  “Society	
  Principle”:	
  	
  
Social	
  systems	
  should	
  be	
  organized	
  in	
  ways	
  that	
  
promote	
  equity,	
  fairness,	
  resilience,	
  and	
  
opportunity	
  for	
  all.	
  	
  
The	
  “Wellbeing	
  Principle”:	
  	
  
Human	
  beings	
  have	
  a	
  right	
  to	
  be	
  to	
  be	
  
safe,	
  to	
  have	
  access	
  to	
  healthcare,	
  
and	
  to	
  have	
  the	
  opportunity	
  for	
  self-­‐
expression,	
  self-­‐development,	
  and	
  a	
  
good	
  quality	
  of	
  life.	
  	
  	
  
The	
  Compass	
  Principles	
  
The	
  “Nature”	
  Principle:	
  	
  
The	
  physical	
  and	
  biological	
  limits	
  of	
  
Earth’s	
  ecological	
  systems	
  must	
  be	
  
respected.	
  
ISIS	
  ACCELERATOR	
  
Built into the Compass approach is a set of core guiding principles
about sustainability
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
The	
  “IntegraAon	
  Principle”:	
  	
  
All	
  four	
  dimensions	
  of	
  the	
  Sustainability	
  Compass	
  are	
  
interconnected	
  in	
  a	
  web	
  of	
  cause-­‐and-­‐effect	
  relaAonships.	
  They	
  
are	
  interdependent	
  on	
  each	
  other.	
  	
  
•  The Compass approach is grounded in the science of
system dynamics and in general understanding of how
complex systems behave.
•  In recognition of this principle, governance and
management systems should strive to achieve optimal
results across all four Compass Points in an integrated
way.
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Accelerator “taster” Exercise
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
The	
  Pyramid	
  works	
  with	
  the	
  Compass	
  
and	
  ISIS	
  method	
  
INDICATORS!
SYSTEMS!
INNOVATIONS!
STRATEGIES!
AGREEMENTS & ACTIONS!
What is happening?
Why is it happening?
What changes can we make?
How do we accomplish those changes?
Let’s do it!
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Accelerator	
  Exercise	
  Scenario	
  
ü  The Phuket New Millennium Hotel is a new 5-star hotel that has already
established itself as a trendy, environmentally friendly, and fun hotel for
singles, young couples and families looking for something different from the
traditional hotel package and experience. For these guests, the
environmental and social ethos and practice are both ingredients in their
decision to stay at this property, and also as part of their overall experience.
ü  The hotel CEO would now like to go a step further, and have the hotel
differentiate itself as Phuket’s first genuinely Sustainable Hotel, and the
leader and model of integrated sustainability for all hotels, not just from the
environment side, but also in terms of economic practices, social
engagement and responsibility, and guest and employee wellbeing.
ü  You are a member of the newly formed Sustainability Team of Phuket New
Millennium Hotel.
ü  The	
  aim	
  for	
  today’s	
  workshop	
  is	
  for	
  the	
  Phuket	
  New	
  Millennium	
  Hotel	
  
Sustainability	
  Team	
  (consisAng	
  of	
  4	
  Compass	
  Point	
  sub-­‐teams)	
  to	
  come	
  to	
  
consensus	
  on	
  2	
  to	
  4	
  key	
  program	
  ideas	
  that	
  will	
  be	
  developed	
  further	
  into	
  an	
  
overall	
  sustainability	
  strategy	
  and	
  program	
  for	
  the	
  hotel.	
  	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Pyramid Level 0 – Stakeholder Engagement
Who do we involve in the process?
What do we mean by sustainability?
What are out priorities?
PRINCIPLES"
“OTHER”"
VISION, GOALS, OUTCOMES"
DEFINITION OF SUSTAINABILITY"
WHO DO WE INVOLVE IN THIS PROCESS?!
WHAT ARE OUR MATERIAL ISSUES?!
AtKisson ACCELERATOR
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Instructions
1.  For the 4 Compass directions, ,
identify 3-4 sustainability
materiality issues / aspects that
we should consider .
2.  Record these the appropriate
Coloured Sticky Notes
Nature = Green
Economy = Blue
Society = Yellow
Wellbeing = Pink
Pyramid	
  Level	
  0:	
  Compass	
  Framing	
  Material	
  
Issues	
  &	
  Stakeholders	
  
Material issues include those topics or
issues that have a direct or indirect
impact on an organization’s ability to
create, preserve or erode economic,
environmental and social value for itself,
its stakeholders and society at large.
AtKisson ACCELERATOR
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Pyramid	
  Level	
  1:	
  	
  Indicators	
  	
  
INDICATORS
What is happening? What are the trends?
Where are we headed?
Information about critical & long-term trends
AtKisson ACCELERATOR
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Choosing	
  Sustainability	
  Indicators	
  
Instructions:
§  Identify 1 good Indicator for each of your priority
materiality issues/aspects
§  Make sure to think about who will be engaged with this
information (i.e. which stakeholders will be interested in
this data?)
Remember: Indicators are measurements and sources of
feedback to determine current status and changes in
conditions that are relevant to your goals and objectives.
(e.g. ensuring Sustainability of our company / organisation)
AtKisson ACCELERATOR
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
ISIS	
  ACCELERATOR	
  
Replicate on Post-it Notes and build Level 1
10 minutes
Nature
Issue: Water pollution in
surface water sources..
Indicator: Number of
surface water sources that
meet Class 2 Standards
(good water quality).	
  
	
  
Example	
  
AtKisson ACCELERATOR
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Comments,	
  QuesAons?	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Pyramid Level 2: Systems
Why is it happening?
What causes what?
What is the most important thing
making our trend happen ?
STEP 2: SYSTEMS!
INDICATORS!
AtKisson ACCELERATOR
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
How	
  we	
  manage	
  information	
  (indictors)	
  doesn’t	
  allow	
  us	
  
to	
  see	
  things	
  as	
  whole	
  systems	
  
One of our biggest sustainability blunders….Traditional
indicators such as GDP, cancer rates, and air quality
measure changes in one part of a community system as if
they were entirely independent of the other parts.
GDP Cancer Rates Air Quality
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
A	
  sustainability	
  way	
  to	
  understand	
  our	
  
indicators	
  is	
  through	
  a	
  systems	
  approach	
  	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Pyramid	
  Level	
  2:	
  Consider	
  Linkages	
  	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
What	
  are	
  systems?	
  
Systems	
  are	
  …	
  
…	
  groups	
  of	
  discrete	
  	
  
elements	
  that	
  work	
  together	
  to	
  	
  
make	
  a	
  whole.	
  	
  
	
  
Systems	
  are	
  bound	
  together	
  by	
  the	
  laws	
  of	
  cause	
  and	
  effect,	
  and	
  
governed	
  by	
  flows	
  of	
  informaAon,	
  energy	
  and	
  materials.	
  
Note:	
  People	
  give	
  defini6on	
  to	
  systems	
  based	
  on	
  an	
  idea	
  of	
  what	
  
should	
  happen	
  at	
  a	
  given	
  point	
  in	
  6me.	
  Thus,	
  systems	
  have	
  a	
  
purpose	
  or	
  func6on.	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Systems	
  Diagramming	
  Exercise	
  
Gladstone 	
  
Region	
  
Iden6fy	
  one	
  or	
  more	
  important	
  feedback	
  loops	
  that	
  can	
  have	
  
implica6ons	
  for	
  long-­‐term	
  sustainability	
  in	
  your	
  company	
  
Step 1:
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Compass Group System
Presentations
v Identify your central
indicator and what is
the goal you want to
achieve there.
v Identify the main
feedback loops and
tell their story
v Identify the key
leverage points for
each loop.
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
IdenAfying	
  your	
  Leverage	
  Point	
  
Gladstone 	
  
Region	
  
	
  
	
  
	
  
	
  
Leverage Points	

Figure out how trends,	

decision-making, and 	

information flows are 	

linked together in multiple 	

cause-effect relationships	

Use that analysis to	

identify the best leverage	

points for introducing	

change	

Step 1:	

 Step 2:
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Finding	
  the	
  Leverage	
  Points	
  for	
  system	
  
intervenAon	
  
Leverage points are places in your system map where you
can intervene with an projects, program, technology, policy,
etc. that will change the system relationships towards the
direction that you want and be reflected in your main
Indicator.
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
How do you find a good leverage point?
1.  Look for dense webs of
connection
2.  Look for loops
3.  Keep asking, “Okay, but
how do we change that?”
4.  If you find reasons you
need to add to your
system map … that’s
good!
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Places	
  to	
  Intervene	
  in	
  a	
  System	
  
9	
  	
  Parameters	
  (numbers	
  /	
  indicators)	
  
8	
  	
  Material	
  Stocks	
  and	
  Flows	
  (stuff	
  moving	
  around)	
  
7	
  	
  Balancing	
  Feedback	
  Loops	
  (thermostat-­‐style	
  controls)	
  
6	
  	
  Reinforcing	
  Feedback	
  Loops	
  (growth	
  and	
  change	
  rates)	
  
5	
  	
  InformaAon	
  Flows	
  (who	
  knows	
  what)	
  
4	
  	
  Rules	
  (requirements,	
  policies,	
  incenAves	
  ...)	
  	
  
	
  
3	
  	
  The	
  Power	
  of	
  Self-­‐OrganizaAon	
  (adapAve	
  capacity)	
  
2	
  	
  Goals	
  (hierarchies	
  of	
  purpose)	
  
1	
  	
  Mindsets	
  and	
  Paradigms	
  (core	
  assumpAons)	
  
0	
  	
  The	
  Ability	
  to	
  Transcend	
  Paradigms	
  (no	
  assumpAons)	
  
	
  
Source:	
  Donella	
  H.	
  Meadows,	
  “Places	
  to	
  Intervene	
  in	
  a	
  System,” Whole	
  Earth	
  Review,	
  1997	
  
<<HARDER/MOREIMPACTLESSIMPACT/EASIER>>
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Examples	
  of	
  “Places	
  to	
  Intervene	
  …”	
  
Place	
  to	
  Intervene	
   Example	
  
Parameters	
  	
   Choice	
  of	
  indicator	
  to	
  report	
  progress	
  
Material	
  Stocks	
  and	
  Flows	
   Choice	
  of	
  fuel,	
  paper,	
  etc.	
  
Balancing	
  Feedback	
  Loops	
  	
   Thermostat	
  setngs,	
  correcAon	
  rouAnes	
  
Reinforcing	
  Feedback	
  Loops	
   Awards	
  programs,	
  bonuses	
  
InformaAon	
  Flows	
   Getng	
  the	
  data	
  to	
  a	
  local	
  newspaper	
  
Rules	
   Law	
  &	
  regulaAon	
  
The	
  Power	
  of	
  Self-­‐OrganizaAon	
  	
   “Green-­‐bag”	
  lunch	
  discussions	
  
Goals	
   Switch	
  to	
  Renewable	
  Energy!	
  
Mindsets	
  and	
  Paradigms	
   Growth	
  =	
  progress	
  >>	
  Quality	
  =	
  progress	
  
Ability	
  to	
  Transcend	
  Paradigms	
   Philosophical	
  quesAons	
  without	
  answers	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Construction of Pyramid Level 2 Systems
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Comments,	
  QuesAons?	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
INDICATORS
SYSTEMS
What kinds of change would be most
effective ... for the whole system?
STEP 3: INNOVATIONS
Pyramid Lite Level 3: Innovation
© AtKisson, Inc. Systainability	
  Asia	
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  www.systainabilityasia.com	
  	
  
'Innovation' is the successful exploitation of
new ideas.
It is also the process that carries them through to new
products, new services, new ways of doing things.	
  
De#inition	
  of	
  an	
  	
  Innovation	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Innovation: What we do at the leverage points
Gladstone 	

Region
© AtKisson, Inc. Systainability	
  Asia	
  2014	
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  www.systainabilityasia.com	
  	
  
ü  New targets and standards
ü  New materials and technologies
ü  New controls and feedback
mechanisms
ü  New information flows to new
people
ü  New rules, policies, incentives
ü  New forms of organization,
cooperation, collaboration
ü  New models, frameworks,
environments
ü  New overarching goals and
visions
ü  New knowledge, skills and
capacities
ü  New mindsets and paradigms
ü  A NEW WILLINGESS TO TRY
NEW THINGS
Adapted from “Leverage Points: Ways to Intervene in a System,” by Donella H. Meadows. Available from www.sustainer.org
© AtKisson, Inc. Systainability	
  Asia	
  2014	
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  www.systainabilityasia.com	
  	
  
Embedded	
  Sustainability,	
  InnovaAon	
  and	
  
Performance/	
  Resilience	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
	
  Step	
  1:	
  Review	
  …	
  	
  
Review your system diagram again, looking at your
identified leverage points and the various key linkages
and feedback loops
•  What is your goal at
your key indicator?
•  What is it that needs
to change that can
change everything/
•  What could you do at
your leverage points
to make that
change?
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
	
  Step	
  2:	
  Review	
  Best	
  Practice	
  
Discuss and share your knowledge and experience of
“best practice” innovations that you know about at your
leverage point.
Brainstorm ideas for initiatives that could be done at
your leverage point to improve company’s sustainability
based on your system dynamics.
Share, combine and consolidate ½ ideas into a new
‘best” idea for achieving your goals.
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
PYRAMID LEVEL 4 – STRATEGY
STEP 4: STRATEGIES
INDICATORS
SYSTEMS
INNOVATIONS
How do we get buy in for the idea?
How do we effectively implement our ideas?
© AtKisson, Inc. Systainability	
  Asia	
  2014	
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  www.systainabilityasia.com	
  	
  
Innovation Diffusion Strategy …
Involves looking at the Innovation itself …
© AtKisson, Inc. Systainability	
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  www.systainabilityasia.com	
  	
  
Innovation Diffusion Strategy …
Involves looking at the Innovation itself …
… but also at the Cultural Context around it.
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
N - O > CC, or ...	
  
Perceived
Value of the
NEW Idea
Perceived
Value of the
OLD Way
Perceived
COST of the
CHANGE
The Three “Avenues for Action”
The Gilman’s Equation for Innovation Adoption
In other words, for change to occur, the
new way has to be so much better than
the old way that it overcomes the
perceived cost of making the switch.
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Pyramid Level 5 - The Capstone Agreement
Making the Connection to the Real World
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Level	
  5:	
  Compass	
  Group	
  Capstone	
  Proposals	
  
	
  
Stage	
  1:	
  Compass	
  Group	
  Capstone	
  Proposals	
  
	
  
Step	
  1:	
  Each	
  team	
  will	
  discuss	
  amongst	
  themselves	
  how	
  they	
  propose	
  to	
  
move	
  their	
  iniAaAve	
  forward	
  	
  in	
  relaAon	
  to	
  the	
  other	
  three	
  Compass	
  
Teams’	
  own	
  iniAaAves.	
  	
  	
  
Step	
  2:	
  	
  Each	
  Compass	
  Stream	
  team	
  will	
  develop	
  a	
  Capstone	
  Proposal	
  
staAng	
  how	
  they	
  can	
  implement	
  their	
  iniAaAve	
  and	
  where	
  and	
  how	
  it	
  
can	
  support	
  the	
  iniAaAves	
  of	
  the	
  other	
  three	
  groups.	
  	
  
Remember to Include the following points: 	
  
–  What	
  acAons	
  they	
  will	
  take	
  
–  How	
  their	
  iniAaAve	
  will	
  support	
  the	
  company’s	
  long-­‐term	
  sustainability	
  
–  	
  Who	
  they	
  will	
  work	
  with	
  (partners	
  and	
  target	
  groups)	
  
–  How	
  their	
  iniAaAve	
  will	
  support	
  the	
  other	
  Compass	
  iniAaAves	
  	
  
–  How	
  they	
  will	
  monitor	
  and	
  track	
  progress.	
  	
  
	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Example	
  Capstone	
  Proposals	
  
Economy	
  Ini<a<ve	
  Ideas/	
  strategies	
  
•  	
  Rela<onship	
  with	
  Gov/tourism	
  
board	
  –	
  communica<on	
  
	
  Ø  Cross	
  sectoral	
  benefits	
  
Ø  Agro-­‐tourism	
  coffee	
  plantaAon,	
  help	
  
gov	
  to	
  promote	
  tourism	
  in	
  Indonesia	
  
Ø  Uses	
  mulA	
  stakehollder	
  approach	
  
Ø  Nature	
  –	
  increase	
  conservaAon	
  
Ø  Wellbeing	
  –	
  customer	
  saAsfacAon	
  
Ø  Society	
  –	
  increase	
  pride/self-­‐esteem	
  
in	
  the	
  community	
  	
  
Nature	
  Ini<a<ve	
  Ideas/	
  strategies	
  
➤  	
  3R	
  Reduce,	
  Reuse,	
  Recycle	
  
➤  Cul<vate	
  Waste	
  mgmt	
  systems	
  
➤  Ul<mate	
  waste	
  mgmt	
  system	
  
	
  
➤  Involve	
  community	
  to	
  increase	
  
quality	
  of	
  	
  life	
  and	
  livelihoods	
  
➤  More	
  clean	
  and	
  health	
  in	
  env	
  
➤  Improve	
  company	
  image	
  
➤  Nature	
  –	
  improve	
  habitat	
  	
  
➤  Economy	
  –	
  reduce	
  cost	
  of	
  material	
  
and	
  resource	
  use	
  /	
  image	
  
➤  Wellbeing	
  –	
  increase	
  quality	
  of	
  life	
  
and	
  livelihood	
  	
  
➤  Society	
  –	
  no	
  polluAon	
  /	
  waste	
  /	
  
increase	
  involvewment	
  w/	
  company	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Final	
  Capstone	
  Agreement	
  
Wellbeing	
  Ini<a<ve	
  Ideas/	
  strategies	
  
•  Good	
  first	
  impression	
  services	
  
Services	
  and	
  design	
  
	
  Ø  Will	
  increase	
  quality	
  of	
  service	
  and	
  be`er	
  
working	
  condiAon	
  
Ø  Increase	
  customer	
  experience	
  and	
  
saAsfacAon	
  
Ø  Increase	
  customer	
  wellbeing	
  
Ø  Economy	
  –	
  create	
  good	
  reputaAon,	
  guest	
  
loyalty,	
  create	
  potenAal	
  new	
  guest	
  and	
  
increase	
  revenue	
  
Ø  Nature	
  –	
  create	
  be`er	
  environment	
  and	
  
harmony	
  with	
  nature	
  
Ø  Society	
  -­‐	
  	
  create	
  and	
  increase	
  
environmental	
  awareness	
  	
  	
  
Society	
  Ini<a<ve	
  Ideas/	
  strategies	
  
➤  Training	
  for	
  local	
  community	
  to	
  
deliver	
  eco-­‐toursim	
  services	
  in	
  line	
  
with	
  	
  the	
  resort’s	
  programmes	
  
	
  ➤  Provide	
  memorable	
  experience	
  that	
  is	
  fun	
  
and	
  safe	
  
➤  Generate	
  income	
  for	
  hotel	
  and	
  local	
  
community	
  by	
  adding	
  value	
  to	
  guest	
  
experience	
  (buy	
  from	
  local	
  market	
  	
  food	
  
and	
  craws)	
  
➤  Add	
  value	
  to	
  other	
  company	
  training	
  or	
  
meeAng	
  experience	
  
➤  Nature	
  –	
  by	
  doing	
  eco-­‐tourism	
  we	
  are	
  also	
  
protecAng	
  nature	
  
➤  Wellbeing	
  –	
  increase	
  awareness	
  and	
  
wellbeing	
  of	
  employee	
  and	
  community	
  
➤  Economy	
  –	
  increase	
  revenue	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Stage 2: Pyramid Capstone Agreement
All 4 Compass Groups develop “one’ single Capstone
Agreement that integrates the four Compass Capstone
Proposals that all can support.
The agreement should motivate, inspire and be relevant to
all so that something concrete will follow from this
workshop.	
  	
  
Level	
  5:	
  Compass	
  Group	
  Capstone	
  Proposals	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Comments,	
  QuesAons?	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
WHAT YOU CAN EXPECT IN A FULL
ACCELERATOR TRAINING COURSE	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
AtKisson ISIS Sustainability ACCELERATOR
Tools, Methods and Processes
to Support CSR and Sustainable Development
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
The	
  Accelerator	
  Tools:	
  Applying	
  the	
  ISIS	
  Method	
  
PYRAMIDCOMPASS
AMOEBA STRATESPHERE
Indicators
Assessment
Stakeholders
Training
Planning
Teambuilding
Change
Innovation
Cultural Shift
Strategic Plan
Implementation
Monitor Progress
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
The	
  Accelerator	
  Tools:	
  Applying	
  the	
  ISIS	
  Method	
  
PYRAMIDCOMPASS
AMOEBA STRATESPHERE
Indicators
Assessment
Stakeholders
Training
Planning
Teambuilding
Change
Innovation
Cultural Shift
Strategic Plan
Implementation
Monitor Progress
...	
  can	
  be	
  used	
  as	
  stand-­‐alone	
  applica6ons,	
  or	
  in	
  sequence,	
  as	
  
part	
  of	
  a	
  comprehensive	
  program	
  for	
  sustainability	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
The	
  ISIS	
  Method	
  ...	
  
can	
  be	
  adapted	
  to	
  a	
  very	
  broad	
  range	
  of	
  situaAons	
  and	
  
levels,	
  from	
  Beginner	
  (all	
  ages)	
  to	
  Advanced	
  (use	
  of	
  math,	
  
models,	
  etc.)	
  
Indicators
Systems
Innovation
Strategy
$
Beginning Intermediate Advanced
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Corporate	
  Sustainability	
  with	
  Indonesia	
  Business	
  
Sectors	
  	
  
•  GOAL: promote sustainability scheme to
business community and assist the
companies to have long term commitment
toward sustainability, measurable progress,
and more accountable sustainability report.
Ø  PT ANTMA tbk (mining industry)
Ø  INCO Mining tbk
Ø  Losari Eco-Resort & Spa
Ø  Indah Kiat Pulp & Paper
Ø  Indonesia Power
Ø  Bank Negara Indonesia (BNI)
Ø  Result: All companies were able to develop
their own specifically tailored Sustainability
indicators and plans/blueprints to support their
sustainability performance.
ISIS ACCELERATOR TOOL IN PRACTICEAtKisson ACCELERATOR Case Study
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
Sustainable Phuket Initiative
Sustainability Indicator Framework & Report
Phuket Sustainability Indicator Report was
endorsed by the Phuket Governor on 22
November 2013….
Phuket Sustainability
Indicator Report
SEEKing a Sustainable Phuket
Phuket Sustainability Indicator Report 2013
Why this issue important for Phuket’s Sustainability?
Tourism is one of two mainstays of the Phuket economy,
and almost all tourists come to Phuket for its famous
white sand beaches and clean, aqua blue marine waters.
These natural treasures are directly influenced by coastal
development planning, pollution, construction, zoning
law enforcement, business licensing, density of vendors,
and litter management, to name but a few. If Phuket’s
beaches are consumed by litter, extensions of restaurants
and bungalows, lounge chairs and umbrellas, vendors and
jet skis, the accumulative effect will soon overwhelm
nature’s resilience mechanisms. It will not be too long
before Phuket will lose the very attributes that its success
has been built upon. Not to say that tourism will stop, but
most likely the outdoor activity and nature related
tourism will be replaced by another type of tourism that
we all do not want.
What is the Trend?
The Phuket Marine Biological Center has implemented
a coastal environment monitoring program for 23
stations along the coastline of Phuket. Some principal
parameters collected for every 2 months include salinity,
temperature, pH, dissolve oxygen, suspended sediment,
nutrients and total coliform bacteria. The result found
that Marine water quality was generally found in good
condition, except in some stations and during certain
period of time that the quality was in fair or poor
conditions.
Possible Sources of Data
Department of Marine and Coastal Resources: Phuket
Marine Biological Center, Ministry of Natural
Resources and Environment: Pollution Control
Department
Nature Aspect 1 Coastal Management / Sustainable Beach Program
The Challenge:
Phuket’s coastal marine environment,
particularly its famous beaches and
water quality are in a state of
degradation and decline.
Our Goal:
Phuket’s coastal environment enjoys
continuous excellent water quality, with
clean beaches that exhibit a natural
condition to a large extent.
Proposed Strategy:
Empower and enable community
volunteer groups to take ownership and
responsibility for beach conditions and
water quality monitoring, and
education for fishing fleet on waste
proper management.
Sustainability Indicators:
Marine Water Quality Index (BOD,
PH, Fecal Coliform)
Beach Quality Index (5 star system)
AtKisson ACCELERATOR Case Study
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
ReflecAons,	
  Comments,	
  
QuesAons?	
  
© AtKisson, Inc. Systainability	
  Asia	
  2014	
  /	
  www.systainabilityasia.com	
  	
  
SYSTAINABILITY ASIA / ATKISSON GROUP
www.atkisson.com
www.systainabilityasia.com
robert@atkisson.com

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Embedding Sustainability Mindset in Business

  • 1. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Embedding  a  “Sustainability  Mindset”   for  best  pracAce,  innovaAon,   performance,  and  resilience   Robert  Steele  –  Systainability  Asia  /  AtKisson  Group   16  October  2014   Sasin  Graduate  InsAtute  of  Business  AdministraAon  
  • 2. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Systainability  Asia  /  AtKisson  Group   o  Systainability Asia is a Thailand based multidisciplinary consulting and training firm with a deep commitment to helping others to achieve long-term sustainable development in an increasingly challenging global environment. o  AtKisson Group is global collaborative network of professional trainers, consultants, researchers, writers, etc., dedicated to mainstreaming sustainability into common practice. What we do n  Organisation CSR and sustainability planning n  Sustainability assessment n  Stakeholder engagement n  Indicator Development n  Training and consulting n  Education for Sustainable Development (ESD) training and curriculum development n  CSR and Sustainability Reporting www.systainabilityasia.com     www.atkisson.com      
  • 3. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Current  And  Past  Clients  Include:   Levi  Strauss  &  Co.  •  Ernst  &  Young  •    Nike  •  BalAc  21  (the  11  naAons  of  Northern  Europe)  •  European  Sustainable   Development  Network  •  Brother,  Inc.  (Japan)  •  Earth  Charter  InternaAonal  •  Swedish  SIDA’s  Advanced  InternaAonal   Training  Programs  •  United  NaAons  Division  for  Sustainable  Development    EgypAan  NaAonal  CompeAAveness  Council   •  Government  of  Singapore  •  Greater  New  Orleans,  Inc.  •  SEIYU  (Japan)  •  SERDP  -­‐  Strategic  Environmental  Research   &  Development  Program  (US  Government)  •  Seliger  Forum  2010  (Russia)  •  Sustainable  Fashion  Academy  •  States  of   Queensland,  Victoria,  NSW,  and  South  Australia  •  Stockholm  County  •  Sustainable  Sea`le  •  Heinz  Endowments  •   Toyota  •  UNEP  •  UNDP  •  Nile  Basin  IniAaAve  •  Bank  of  Indonesia  •  Volvo  Cars     A  global  network  dedicated  to    sustainability  strategy  learning,  and  inspira6on               Global  Affiliate  and  Associate  Network  
  • 4. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Contents  of  the  Mini  Workshop   ü Exploring “embedded sustainability” ü The AtKisson Sustainability Framework and Approach ü Accelerator “taster” Exercise ü What you can expect in a full Accelerator training course  
  • 5. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Exploring  “embedded   sustainability”  
  • 6. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Business  Reality  is  being  Reshaped   Three  emerging  market  force  trends   Declining   Resources     Radical   Transparency   Increasing   ExpectaAon     Media   Employees   Business   Value   Adapted  from:  Zhexembayeva  N.  and  Laszlo  C.,   Embedded  Sustainability.  2013.  
  • 7. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     How  should  business  respond  to  handle   these  changes?    What  is  the  best   strategy  for  your  business?  
  • 8. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Some  rules  to  guide  us:  A  business,  organisaAon,   community,  or  society  will  be  sustainable  if  it…     1.  … understands its own systems, and the systems in which it is embedded; 2.  …. understands and accounts for limits and system dynamics; 3.  … looks for and responds to long-term systemic trends that affect its ability to achieve its goals; 4.  … changes internally to meet and take advantage of external conditions and trends; 5.  … is resilient enough to withstand short-term shocks; 6.  … does not undermine the conditions of its own existence;
  • 9. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Balancing  the  human  and  the  ecological   People Concerned Corporation Sustainable Corporation Unsustainable Corporation Ecologically Concerned Corporation Ecological Sustainability Human Sustainability Source: Dunphy, D., A. Griffiths, and S. Benn, Organisational Change for Corporate Sustainability. 2003, London, UK: Routledge.
  • 10. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     QuesAon?  Does  your  company  bolt   on  sustainability  or  is  it  embedded   sustainability?   What  is  the  difference?  
  • 11. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Bolt  on  vs.  Embedded  Sustainability   Embedded sustainability incorporates environmental, wellbeing, financial governance, and social values into the company’s core business, while balancing shareholder and stakeholder value.1 It requires a fundamental shift across every dimension of the business system Bolt  on  Sustainability   Embedded  Sustainability   Goal   Pursue  shareholder  value   Pursue  sustainable  value1   Scope   Add  symbolic  wins  in  the  margins   Transform  core  business  acAviAes   Customer   Offer  green  and  socially   responsible  products  at  premium   prices  or  with  diminished  quality   Offer  smarter  soluAons  with  no   trade-­‐off  in  quality  and  no  social  or   green  premium   Value  Chain   Mange  company’s  own  acAviAes   Manage  across  the  service  or   product  life  cycle  value  chain   Organisa<on   Create  a  special  department  of   sustainability   Make  sustainability  everyone’s  job   Competencies   Focus  on  data  analysis,  planning,   and  project  management  skills   Add  new  competencies  in  design,   inquiry,  appreciaAon  and   wholeness   Adapted  from:  Zhexembayeva  N.  and  Laszlo  C.,  Embedded  Sustainability.  2013.  
  • 12. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Embedding  Sustainability  requires   developing  a  “Sustainability  Mindset”   throughout  the  company’s  work  force.    
  • 13. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     “Mindset” (noun) – a set of beliefs or a way of thinking that determines one’s behaviour, outlook and mental attitude.
  • 14. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Love  on  the  Factory  Floor   h`p://www.youtube.com/watch?v=9qrQKA0xMko    
  • 15. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Embedded  Sustainability…  Key  points!   ü  Embedded Sustainability is the future of business. ü  Embedded Sustainability will ensure new behaviours, new products & services, new business models, and new performance outcomes. ü  Embedding Sustainability entails a whole system approach. ü  A whole system approach to sustainability requires a shift or change in “mindset” of leaders and employees.   Events  /  Outcomes   Pa@erns  of  Behaviour   Systems    &  Structure   World  View  /  Vision     Mindset  
  • 16. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     The  crux  of  this  challenge  is  the  “how”?   The AtKisson Accelerator is an effective approach and toolkit embedding sustainability as a whole system (company) approach.  
  • 17. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     The  AtKisson  Sustainability  Framework   and  Approach  
  • 18. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Goal  of  the  Accelerator  toolkit    To  engage  more  and  more  people,  to  make   more  change  for  sustainability,  more   effec6vely,  and  more  quickly.  
  • 19. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Ac<on   Strategy   InnovaAon   Systems  Analysis   Indicators  and  InformaAon   Understanding  Systems   Understanding  Sustainability   The  Accelerator  uses  the  ISIS  Method   Monitoring  and   AdaptaAon   Defining  Your  Sustainability  Visions  and  Goals    INDICATORS:    Assess  where  you   are,  and  where  you  are  headed    SYSTEMS:    Figure  out  why  you  are         headed  there,  and  where  you  can   effecAvely  change  direcAon    INNOVATION:    IdenAfy  what         changes  to  make  for  sustainability    STRATEGY:    Plan  how  to  succeed   in  making  change   Then  commit  to  ...  
  • 20. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     The  FoundaAonal  Tool  .  .  The  Compass   An Orientation, assessment, planning and collaborative action tool for sustainability and transformation
  • 21. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Assist organisations to do all of the following… Ø  Create better understanding of sustainability Ø  Create a sustainability vision Ø  Manage stakeholders in a sustainability process Ø  Create or manage a set of sustainability indicators Ø  Create an Overall Sustainability Index Ø  Assess the sustainability profile of a company COMPASS  is  the  founda<on  of  the  toolkit   ISIS  ACCELERATOR   The Sustainability Compass is designed to accommodate many kinds of differences: cultural, sectorial, geographic, etc. It is also designed to interface well with other common frameworks (e.g. GRI, ISO 26000)  
  • 22. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Nature Society Wellbeing Economy The  “Economy”  Principle:     Human  socieAes,  communiAes,  and   organizaAons  need  funcAoning   economies  to  provide  for  their  needs   and  to  support  their  aspiraAons.     The  “Society  Principle”:     Social  systems  should  be  organized  in  ways  that   promote  equity,  fairness,  resilience,  and   opportunity  for  all.     The  “Wellbeing  Principle”:     Human  beings  have  a  right  to  be  to  be   safe,  to  have  access  to  healthcare,   and  to  have  the  opportunity  for  self-­‐ expression,  self-­‐development,  and  a   good  quality  of  life.       The  Compass  Principles   The  “Nature”  Principle:     The  physical  and  biological  limits  of   Earth’s  ecological  systems  must  be   respected.   ISIS  ACCELERATOR   Built into the Compass approach is a set of core guiding principles about sustainability
  • 23. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     The  “IntegraAon  Principle”:     All  four  dimensions  of  the  Sustainability  Compass  are   interconnected  in  a  web  of  cause-­‐and-­‐effect  relaAonships.  They   are  interdependent  on  each  other.     •  The Compass approach is grounded in the science of system dynamics and in general understanding of how complex systems behave. •  In recognition of this principle, governance and management systems should strive to achieve optimal results across all four Compass Points in an integrated way.
  • 24. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Accelerator “taster” Exercise
  • 25. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     The  Pyramid  works  with  the  Compass   and  ISIS  method   INDICATORS! SYSTEMS! INNOVATIONS! STRATEGIES! AGREEMENTS & ACTIONS! What is happening? Why is it happening? What changes can we make? How do we accomplish those changes? Let’s do it!
  • 26. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Accelerator  Exercise  Scenario   ü  The Phuket New Millennium Hotel is a new 5-star hotel that has already established itself as a trendy, environmentally friendly, and fun hotel for singles, young couples and families looking for something different from the traditional hotel package and experience. For these guests, the environmental and social ethos and practice are both ingredients in their decision to stay at this property, and also as part of their overall experience. ü  The hotel CEO would now like to go a step further, and have the hotel differentiate itself as Phuket’s first genuinely Sustainable Hotel, and the leader and model of integrated sustainability for all hotels, not just from the environment side, but also in terms of economic practices, social engagement and responsibility, and guest and employee wellbeing. ü  You are a member of the newly formed Sustainability Team of Phuket New Millennium Hotel. ü  The  aim  for  today’s  workshop  is  for  the  Phuket  New  Millennium  Hotel   Sustainability  Team  (consisAng  of  4  Compass  Point  sub-­‐teams)  to  come  to   consensus  on  2  to  4  key  program  ideas  that  will  be  developed  further  into  an   overall  sustainability  strategy  and  program  for  the  hotel.    
  • 27. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Pyramid Level 0 – Stakeholder Engagement Who do we involve in the process? What do we mean by sustainability? What are out priorities? PRINCIPLES" “OTHER”" VISION, GOALS, OUTCOMES" DEFINITION OF SUSTAINABILITY" WHO DO WE INVOLVE IN THIS PROCESS?! WHAT ARE OUR MATERIAL ISSUES?! AtKisson ACCELERATOR
  • 28. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Instructions 1.  For the 4 Compass directions, , identify 3-4 sustainability materiality issues / aspects that we should consider . 2.  Record these the appropriate Coloured Sticky Notes Nature = Green Economy = Blue Society = Yellow Wellbeing = Pink Pyramid  Level  0:  Compass  Framing  Material   Issues  &  Stakeholders   Material issues include those topics or issues that have a direct or indirect impact on an organization’s ability to create, preserve or erode economic, environmental and social value for itself, its stakeholders and society at large. AtKisson ACCELERATOR
  • 29. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Pyramid  Level  1:    Indicators     INDICATORS What is happening? What are the trends? Where are we headed? Information about critical & long-term trends AtKisson ACCELERATOR
  • 30. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Choosing  Sustainability  Indicators   Instructions: §  Identify 1 good Indicator for each of your priority materiality issues/aspects §  Make sure to think about who will be engaged with this information (i.e. which stakeholders will be interested in this data?) Remember: Indicators are measurements and sources of feedback to determine current status and changes in conditions that are relevant to your goals and objectives. (e.g. ensuring Sustainability of our company / organisation) AtKisson ACCELERATOR
  • 31. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     ISIS  ACCELERATOR   Replicate on Post-it Notes and build Level 1 10 minutes Nature Issue: Water pollution in surface water sources.. Indicator: Number of surface water sources that meet Class 2 Standards (good water quality).     Example   AtKisson ACCELERATOR
  • 32. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Comments,  QuesAons?  
  • 33. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Pyramid Level 2: Systems Why is it happening? What causes what? What is the most important thing making our trend happen ? STEP 2: SYSTEMS! INDICATORS! AtKisson ACCELERATOR
  • 34. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     How  we  manage  information  (indictors)  doesn’t  allow  us   to  see  things  as  whole  systems   One of our biggest sustainability blunders….Traditional indicators such as GDP, cancer rates, and air quality measure changes in one part of a community system as if they were entirely independent of the other parts. GDP Cancer Rates Air Quality
  • 35. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     A  sustainability  way  to  understand  our   indicators  is  through  a  systems  approach    
  • 36. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Pyramid  Level  2:  Consider  Linkages    
  • 37. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     What  are  systems?   Systems  are  …   …  groups  of  discrete     elements  that  work  together  to     make  a  whole.       Systems  are  bound  together  by  the  laws  of  cause  and  effect,  and   governed  by  flows  of  informaAon,  energy  and  materials.   Note:  People  give  defini6on  to  systems  based  on  an  idea  of  what   should  happen  at  a  given  point  in  6me.  Thus,  systems  have  a   purpose  or  func6on.  
  • 38. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Systems  Diagramming  Exercise   Gladstone   Region   Iden6fy  one  or  more  important  feedback  loops  that  can  have   implica6ons  for  long-­‐term  sustainability  in  your  company   Step 1:
  • 39. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Compass Group System Presentations v Identify your central indicator and what is the goal you want to achieve there. v Identify the main feedback loops and tell their story v Identify the key leverage points for each loop.
  • 40. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     IdenAfying  your  Leverage  Point   Gladstone   Region           Leverage Points Figure out how trends, decision-making, and information flows are linked together in multiple cause-effect relationships Use that analysis to identify the best leverage points for introducing change Step 1: Step 2:
  • 41. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Finding  the  Leverage  Points  for  system   intervenAon   Leverage points are places in your system map where you can intervene with an projects, program, technology, policy, etc. that will change the system relationships towards the direction that you want and be reflected in your main Indicator.
  • 42. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     How do you find a good leverage point? 1.  Look for dense webs of connection 2.  Look for loops 3.  Keep asking, “Okay, but how do we change that?” 4.  If you find reasons you need to add to your system map … that’s good!
  • 43. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Places  to  Intervene  in  a  System   9    Parameters  (numbers  /  indicators)   8    Material  Stocks  and  Flows  (stuff  moving  around)   7    Balancing  Feedback  Loops  (thermostat-­‐style  controls)   6    Reinforcing  Feedback  Loops  (growth  and  change  rates)   5    InformaAon  Flows  (who  knows  what)   4    Rules  (requirements,  policies,  incenAves  ...)       3    The  Power  of  Self-­‐OrganizaAon  (adapAve  capacity)   2    Goals  (hierarchies  of  purpose)   1    Mindsets  and  Paradigms  (core  assumpAons)   0    The  Ability  to  Transcend  Paradigms  (no  assumpAons)     Source:  Donella  H.  Meadows,  “Places  to  Intervene  in  a  System,” Whole  Earth  Review,  1997   <<HARDER/MOREIMPACTLESSIMPACT/EASIER>>
  • 44. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Examples  of  “Places  to  Intervene  …”   Place  to  Intervene   Example   Parameters     Choice  of  indicator  to  report  progress   Material  Stocks  and  Flows   Choice  of  fuel,  paper,  etc.   Balancing  Feedback  Loops     Thermostat  setngs,  correcAon  rouAnes   Reinforcing  Feedback  Loops   Awards  programs,  bonuses   InformaAon  Flows   Getng  the  data  to  a  local  newspaper   Rules   Law  &  regulaAon   The  Power  of  Self-­‐OrganizaAon     “Green-­‐bag”  lunch  discussions   Goals   Switch  to  Renewable  Energy!   Mindsets  and  Paradigms   Growth  =  progress  >>  Quality  =  progress   Ability  to  Transcend  Paradigms   Philosophical  quesAons  without  answers  
  • 45. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com    
  • 46. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Construction of Pyramid Level 2 Systems
  • 47. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Comments,  QuesAons?  
  • 48. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     INDICATORS SYSTEMS What kinds of change would be most effective ... for the whole system? STEP 3: INNOVATIONS Pyramid Lite Level 3: Innovation
  • 49. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     'Innovation' is the successful exploitation of new ideas. It is also the process that carries them through to new products, new services, new ways of doing things.   De#inition  of  an    Innovation  
  • 50. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Innovation: What we do at the leverage points Gladstone Region
  • 51. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     ü  New targets and standards ü  New materials and technologies ü  New controls and feedback mechanisms ü  New information flows to new people ü  New rules, policies, incentives ü  New forms of organization, cooperation, collaboration ü  New models, frameworks, environments ü  New overarching goals and visions ü  New knowledge, skills and capacities ü  New mindsets and paradigms ü  A NEW WILLINGESS TO TRY NEW THINGS Adapted from “Leverage Points: Ways to Intervene in a System,” by Donella H. Meadows. Available from www.sustainer.org
  • 52. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Embedded  Sustainability,  InnovaAon  and   Performance/  Resilience  
  • 53. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com      Step  1:  Review  …     Review your system diagram again, looking at your identified leverage points and the various key linkages and feedback loops •  What is your goal at your key indicator? •  What is it that needs to change that can change everything/ •  What could you do at your leverage points to make that change?
  • 54. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com      Step  2:  Review  Best  Practice   Discuss and share your knowledge and experience of “best practice” innovations that you know about at your leverage point. Brainstorm ideas for initiatives that could be done at your leverage point to improve company’s sustainability based on your system dynamics. Share, combine and consolidate ½ ideas into a new ‘best” idea for achieving your goals.
  • 55. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     PYRAMID LEVEL 4 – STRATEGY STEP 4: STRATEGIES INDICATORS SYSTEMS INNOVATIONS How do we get buy in for the idea? How do we effectively implement our ideas?
  • 56. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Innovation Diffusion Strategy … Involves looking at the Innovation itself …
  • 57. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Innovation Diffusion Strategy … Involves looking at the Innovation itself … … but also at the Cultural Context around it.
  • 58. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     N - O > CC, or ...   Perceived Value of the NEW Idea Perceived Value of the OLD Way Perceived COST of the CHANGE The Three “Avenues for Action” The Gilman’s Equation for Innovation Adoption In other words, for change to occur, the new way has to be so much better than the old way that it overcomes the perceived cost of making the switch.
  • 59. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Pyramid Level 5 - The Capstone Agreement Making the Connection to the Real World
  • 60. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Level  5:  Compass  Group  Capstone  Proposals     Stage  1:  Compass  Group  Capstone  Proposals     Step  1:  Each  team  will  discuss  amongst  themselves  how  they  propose  to   move  their  iniAaAve  forward    in  relaAon  to  the  other  three  Compass   Teams’  own  iniAaAves.       Step  2:    Each  Compass  Stream  team  will  develop  a  Capstone  Proposal   staAng  how  they  can  implement  their  iniAaAve  and  where  and  how  it   can  support  the  iniAaAves  of  the  other  three  groups.     Remember to Include the following points:   –  What  acAons  they  will  take   –  How  their  iniAaAve  will  support  the  company’s  long-­‐term  sustainability   –   Who  they  will  work  with  (partners  and  target  groups)   –  How  their  iniAaAve  will  support  the  other  Compass  iniAaAves     –  How  they  will  monitor  and  track  progress.      
  • 61. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Example  Capstone  Proposals   Economy  Ini<a<ve  Ideas/  strategies   •   Rela<onship  with  Gov/tourism   board  –  communica<on    Ø  Cross  sectoral  benefits   Ø  Agro-­‐tourism  coffee  plantaAon,  help   gov  to  promote  tourism  in  Indonesia   Ø  Uses  mulA  stakehollder  approach   Ø  Nature  –  increase  conservaAon   Ø  Wellbeing  –  customer  saAsfacAon   Ø  Society  –  increase  pride/self-­‐esteem   in  the  community     Nature  Ini<a<ve  Ideas/  strategies   ➤   3R  Reduce,  Reuse,  Recycle   ➤  Cul<vate  Waste  mgmt  systems   ➤  Ul<mate  waste  mgmt  system     ➤  Involve  community  to  increase   quality  of    life  and  livelihoods   ➤  More  clean  and  health  in  env   ➤  Improve  company  image   ➤  Nature  –  improve  habitat     ➤  Economy  –  reduce  cost  of  material   and  resource  use  /  image   ➤  Wellbeing  –  increase  quality  of  life   and  livelihood     ➤  Society  –  no  polluAon  /  waste  /   increase  involvewment  w/  company  
  • 62. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Final  Capstone  Agreement   Wellbeing  Ini<a<ve  Ideas/  strategies   •  Good  first  impression  services   Services  and  design    Ø  Will  increase  quality  of  service  and  be`er   working  condiAon   Ø  Increase  customer  experience  and   saAsfacAon   Ø  Increase  customer  wellbeing   Ø  Economy  –  create  good  reputaAon,  guest   loyalty,  create  potenAal  new  guest  and   increase  revenue   Ø  Nature  –  create  be`er  environment  and   harmony  with  nature   Ø  Society  -­‐    create  and  increase   environmental  awareness       Society  Ini<a<ve  Ideas/  strategies   ➤  Training  for  local  community  to   deliver  eco-­‐toursim  services  in  line   with    the  resort’s  programmes    ➤  Provide  memorable  experience  that  is  fun   and  safe   ➤  Generate  income  for  hotel  and  local   community  by  adding  value  to  guest   experience  (buy  from  local  market    food   and  craws)   ➤  Add  value  to  other  company  training  or   meeAng  experience   ➤  Nature  –  by  doing  eco-­‐tourism  we  are  also   protecAng  nature   ➤  Wellbeing  –  increase  awareness  and   wellbeing  of  employee  and  community   ➤  Economy  –  increase  revenue  
  • 63. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Stage 2: Pyramid Capstone Agreement All 4 Compass Groups develop “one’ single Capstone Agreement that integrates the four Compass Capstone Proposals that all can support. The agreement should motivate, inspire and be relevant to all so that something concrete will follow from this workshop.     Level  5:  Compass  Group  Capstone  Proposals  
  • 64. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Comments,  QuesAons?  
  • 65. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     WHAT YOU CAN EXPECT IN A FULL ACCELERATOR TRAINING COURSE  
  • 66. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     AtKisson ISIS Sustainability ACCELERATOR Tools, Methods and Processes to Support CSR and Sustainable Development
  • 67. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     The  Accelerator  Tools:  Applying  the  ISIS  Method   PYRAMIDCOMPASS AMOEBA STRATESPHERE Indicators Assessment Stakeholders Training Planning Teambuilding Change Innovation Cultural Shift Strategic Plan Implementation Monitor Progress
  • 68. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     The  Accelerator  Tools:  Applying  the  ISIS  Method   PYRAMIDCOMPASS AMOEBA STRATESPHERE Indicators Assessment Stakeholders Training Planning Teambuilding Change Innovation Cultural Shift Strategic Plan Implementation Monitor Progress ...  can  be  used  as  stand-­‐alone  applica6ons,  or  in  sequence,  as   part  of  a  comprehensive  program  for  sustainability  
  • 69. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     The  ISIS  Method  ...   can  be  adapted  to  a  very  broad  range  of  situaAons  and   levels,  from  Beginner  (all  ages)  to  Advanced  (use  of  math,   models,  etc.)   Indicators Systems Innovation Strategy $ Beginning Intermediate Advanced
  • 70. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com    
  • 71. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Corporate  Sustainability  with  Indonesia  Business   Sectors     •  GOAL: promote sustainability scheme to business community and assist the companies to have long term commitment toward sustainability, measurable progress, and more accountable sustainability report. Ø  PT ANTMA tbk (mining industry) Ø  INCO Mining tbk Ø  Losari Eco-Resort & Spa Ø  Indah Kiat Pulp & Paper Ø  Indonesia Power Ø  Bank Negara Indonesia (BNI) Ø  Result: All companies were able to develop their own specifically tailored Sustainability indicators and plans/blueprints to support their sustainability performance. ISIS ACCELERATOR TOOL IN PRACTICEAtKisson ACCELERATOR Case Study
  • 72. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     Sustainable Phuket Initiative Sustainability Indicator Framework & Report Phuket Sustainability Indicator Report was endorsed by the Phuket Governor on 22 November 2013…. Phuket Sustainability Indicator Report SEEKing a Sustainable Phuket Phuket Sustainability Indicator Report 2013 Why this issue important for Phuket’s Sustainability? Tourism is one of two mainstays of the Phuket economy, and almost all tourists come to Phuket for its famous white sand beaches and clean, aqua blue marine waters. These natural treasures are directly influenced by coastal development planning, pollution, construction, zoning law enforcement, business licensing, density of vendors, and litter management, to name but a few. If Phuket’s beaches are consumed by litter, extensions of restaurants and bungalows, lounge chairs and umbrellas, vendors and jet skis, the accumulative effect will soon overwhelm nature’s resilience mechanisms. It will not be too long before Phuket will lose the very attributes that its success has been built upon. Not to say that tourism will stop, but most likely the outdoor activity and nature related tourism will be replaced by another type of tourism that we all do not want. What is the Trend? The Phuket Marine Biological Center has implemented a coastal environment monitoring program for 23 stations along the coastline of Phuket. Some principal parameters collected for every 2 months include salinity, temperature, pH, dissolve oxygen, suspended sediment, nutrients and total coliform bacteria. The result found that Marine water quality was generally found in good condition, except in some stations and during certain period of time that the quality was in fair or poor conditions. Possible Sources of Data Department of Marine and Coastal Resources: Phuket Marine Biological Center, Ministry of Natural Resources and Environment: Pollution Control Department Nature Aspect 1 Coastal Management / Sustainable Beach Program The Challenge: Phuket’s coastal marine environment, particularly its famous beaches and water quality are in a state of degradation and decline. Our Goal: Phuket’s coastal environment enjoys continuous excellent water quality, with clean beaches that exhibit a natural condition to a large extent. Proposed Strategy: Empower and enable community volunteer groups to take ownership and responsibility for beach conditions and water quality monitoring, and education for fishing fleet on waste proper management. Sustainability Indicators: Marine Water Quality Index (BOD, PH, Fecal Coliform) Beach Quality Index (5 star system) AtKisson ACCELERATOR Case Study
  • 73. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com    
  • 74. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     ReflecAons,  Comments,   QuesAons?  
  • 75. © AtKisson, Inc. Systainability  Asia  2014  /  www.systainabilityasia.com     SYSTAINABILITY ASIA / ATKISSON GROUP www.atkisson.com www.systainabilityasia.com robert@atkisson.com