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Embedding Sustainability into Strategy I:
A source of business opportunity
underpinning competitive advantage?




Dr. Miles Weaver,
School of Management,
Edinburgh Napier University
m.weaver@napier.ac.uk
@DrMilesWeaver
Learning outcomes
After this lecture and independent study you should
be able to:-

   – Describe the context of why organisations are pursuing (or not) an
     agenda for sustainability

   – Discuss some of the significant contributions, issues and
     implications for researching business strategy and the natural
     environment plus social responsibility

   – Explain what is meant by the „natural resource-based view‟ of
     the firm (one key emerging theoretical perspective)

   – Evaluate the generic strategic responses to sustainability
Strategic aspects in context (I)
•   Evidence that increasing number of firms             •   There are various models of
    now accept that environmental protection                 „corporate greening‟ and
    and social responsibility is normal part of              „social responsibility‟ - based
    doing business (the „why‟ – still a hot topic            on different types of firm-level
    for debate and views vary widely)                        response (next week)

•   Research efforts are now moving towards              •   We shall look at the key
    seeking to address „what‟ and „how‟                      aspects involved in developing
    organisations can embed sustainability into              environmental and social
    competitive advantage (i.e. incorporate the              strategies/policies in detail
    natural environment and deliver social                   (next week)
    aims
                                                         •   At the core of our thinking is
                                                             that environmental and social
•   There are several ways of gathering
                                                             strategies or policies can be
    information on environmental and social
                                                             used „strategically‟ (e.g. to
    impact to facilitate business decision-
                                                             gain competitive advantage
    making (i.e. Environmental assessments, audits and
    reviews, social accounting)                              and/or to compete on cost)
Strategic aspects in context (II)
To incorporate a „sustainable‟ response from an organisational
perspective:

•   Welford and Gouldson (1993)        •   Management of organisation
    argue that from the outset there       seen as critical in developing
    needs to be real commitment            not only environmental
    on part of whole organisation          objectives/policies/strategies
    (i.e. all departments involved)        but also appropriate corporate
                                           culture
Drivers and facilitators for change
Laszlo and Zhexembayeva          • Increasing
(2011) described three big         expectations
trends:
                                   – The customer rising
                                   – The employee
• Declining resources                engaging
• Radical transparency             – The investor calling
   – First: The power of
     numbers (civil society)
                                   – The regulator acting
   – Second: The magic of low-
     cost communication            Threat or opportunity?
   – Third: The culture of
     connectivity
At the core of this debate is understanding what is
meant by „value‟

 “the business of business is              Q. Shareholder value
 to create shareholder value”              perspective been the most
                                           dominant view? Still?

• In terms of “solutions” – to solve
  internal or external client problems

• In terms of a set of “end benefits
  and outcomes” for customers,
  consumers, employees, and other
  key constituencies (i.e. airlines sell
  an „emotion‟ such as opportunity to
  see family/friends as well as a
  „seat‟)
Understanding value (II)

• Emerging view – the
  relationship between business   An historical perspective
  and the rest of society         requires:
                                  • Better understanding of
                                     „capitalism‟ today (not
                                     explicitly in our scope)
                                  • Forces currently driving the
                                     sustainability agenda in the
                                     private sector and indication
                                     of where this debate is going

                                  Today’s starting point ….
Sustainable Value = both + to shareholder & stakeholder
(Laszlo and Zhexembayeva, 2011)


• Creating on-going value
  for an organisation
  shareholders and
  stakeholders

• This is a natural outcome
  of the new external
  environment

• Responding positively to
  a range of „stake‟ holder
  needs

• Indispensable to future
  competitive advantage
Laszlo and Zhexembayeva (2011) thesis:
“doing well by doing good”
 “no longer necessary to create a painful compromise
 between delivering value to shareholders and creating
              value for the stakeholders”
• “Pursuing both – shareholder and stakeholder needs – creates
  sustainable value beyond the expected images of compromise,
  balance and trade-off”

If this is the new frontier, then the questions should include:
1. How do you get this done?
2. How do you respond to the new pressures of social and
      environmental performance?
3. What is business to do?
Las Meninas
Just a thought ….




                    Between August and December 1957, Pablo Picasso painted a
                    series of 58 interpretations of Las Meninas. These paintings
                    currently fill the Las Meninas room of the Picasso Museo in
                    Barcelona, Spain. Though Picasso did not vary the
                    characters during the series, and largely retained the
                    naturalness of the scene, his works comprise, according to
                    the Picasso Museo, an "exhaustive study of form, rhythm,
                    colour and movement".
Refresh: “What‟s in a name? ……
 That which we call a „strategy‟
Core logic of strategy:
 • Strategy must be a trade-off
   between internal strengths and
   weaknesses and external
   opportunities and threats.
 • The purpose of strategy is to
   achieve a sustainable
   competitive advantage
 • Strategy must emerge fully
   formulated before it can be
   implemented
 • Strategy must be unique
 • A strategy will protect and utilise
   unique resources
 • Strategies are long-term, and so
   must use forecasting techniques
                                         Johnson, Scholes & Whittington (2012)
Question for the „design‟ view on strategy: Where and what weight
 is placed on the natural and social environment in traditional
 strategy thinking?

                    Threats and              Creation
                                                                  Strength &
External            Opportunities               Of
                                                                  Weakness
Appraisal           In Environment           Strategy
                                                                  Of Org.                   Internal
                                                                                            Appraisal
                    (identifies                                   (identifies
                    key success                                   distinctive
                    factors)                                      competences)
                                           Evaluation &
                                            Choice of
                                             Strategy


               Social                                                  Managerial
            Responsibility                                              Values



                                     Implementation of Strategy
                                                                               Mintzberg, (1990) p 174
Question for the „positioning‟ view on strategy: Where and what
 weight is placed on the natural and social environment in
 traditional strategy thinking?


Competitive strategy
    • The bases for achieving
      competitive advantage
    • The bases for providing best
      value

L&Z (2011) provide insights into:
• Sustainability as a source of
  cost leadership
• Sustainability as a source of
  differentiation
• Utilising sustainability for market   Porter (1990)
  segmentation (focus)
Sustainability and strategic positioning


• L&Z (2011) argue that    • Sustainability-driven
  pursuing social and        initiatives to:
  environmental              –   Reduce costs
  performance can            –   Differentiate products
                             –   Enter new markets
  strengthen (or
                             –   Enhance reputation
  weaken if done                 (should be seen in the
  inappropriately)               context of reinforcing the
                                 company‟s existing
  strategic positioning.         strategy and business
                                 priorities)
Question for the „resource-based‟ view on strategy:
Where and what weight is placed on the natural and
social environment in traditional strategy thinking?

• Competitive advantage               • Value of resource-based
  derives from the                      view:
  distinctiveness of an                  – Search for strengths (and
  organisation‟s capabilities              weaknesses) and articulating
                                           these more effectively
   – Some businesses achieve             – Understand how firms have
     extraordinary profits                 resources that distinguish
     compared with others in the           them from others
     same industry                       – Understand how firms do stuff
   – Their resources or                    (capabilities) differently
     competences permit                  – Understand how firms have core
       •   production at lower cost        activities (competencies) that
           or                              drive their competitive
                                           advantage
       •   generation of superior
           product or service at           See Prahalad and Hamel (1999)
           standard cost
Resource-based view of strategy (II)
 Threshold resource capabilities:     •   Core competences are activities
  those essential to compete in a          and processes through which
  given market (Required to be “in
  the game”)                               resources are deployed such as
                                           to achieve competitive
     Threshold levels change over         advantages in ways which others
      time                                 cannot imitate or obtain
        changes in critical success
         factors
        new entrants
        competitor activity

•   Unique resources critically
    underpin competitive advantage
    and cannot be imitated or
    obtained by others
                                            Source: Johnson, Scholes and Whittington (2011)
Just for fun ….
Resource-based view of strategy (III)




                                  Clear
                                  Differentiation
                                                    
                                  Add
                                  Value
                                                    
                                  Reduce
                                  Costs
                                                    
                                  Proprietary
                                                    
Implications for research in business
strategy and the natural environment (I)
Generally:

•   In 1998, Aragon-Correa reported little attention
    had been received in the literature on
    business strategy and the natural environment

•   Even in „organisational theory‟ concerning the
    needs for firms to adapt their contexts have
    consistently ignored the importance of the
    natural environment (e.g. Purser, Park &
    Montuori, 1995; 1962; Shirivastava, 1994)

•   Traditional focus is a need to adjust
    organisational capabilities to the surrounding
    situation (e.g. Andrews, 1971; Hofer & Schendel,
    1978)
Implications for research in business
    strategy and the natural environment (II)
For strategic management as a discipline:

•    Traditional strategic management views have focused
     upon a narrow concept of the environment that
     emphasises political, economic, social and
     technological to the virtual exclusion (Hart, 1995;
     Shirivastava, 1994; Shrivastava & Hart, 1992; Stead &
     Stead, 1992)

•    RBV systematically ignores the constraints imposed
     by the natural environment (e.g. Brown et al., 1994;
     Hart, 1995; Meadows et al., 1992)

•    CSR is an important element in strategic management;
     in terms of how „strategy formulation‟ is shaped but this
     is no substitute, as there is much debate on what CSR
     includes and the level of firm response
Going forward …

• RBV and the positioning school of strategy does provide
  sophisticated language and concepts to explain how an organisation
  seeks to be different, the essence of „competitive strategy‟

   – This means deliberately choosing to perform activities differently or to
     perform different activities than rivals to deliver a unique mix of value
     (Porter, 1985)

   – Posits that firms must raise “barriers to imitation” (Rumelt, 1984) by
     underpinning capabilities with resources that are not easily
     duplicated by competitors

   – Explicitly highlights the threshold resources and competences that
     offer “the level playing field” (e.g. Is „Being Green‟ a normal part of
     doing business, or part of? How is this shaped by external and
     competitive forces? – to be debated in next week tutorial)
Natural based view of the firm
(Hart, 2005)
                                                       •   Competitive advantage, is to
•   Hart (2005) proposed a basis for integrating           be rooted in capabilities that
    firms‟ relationship to the natural                     facilitate environmentally
    environment into resource-based theory (a              sustainable activity
    dominant view) and indirectly into strategic
    management
                                                       •   It appears inevitable that
                                                           business (markets) will be
•   Central to Hart‟s proposition is that one of the       constrained by and dependent
    most important drivers of new resources                upon ecosystems (nature).
    and capability development for firms will be
    the constraints and challenges posed by the
    natural environment
Generic strategy responses to
sustainability – next week starting point
(Laszlo and Zhexembayeva, 2011)

•   Field of strategy offers
    advice and input into the
    best strategic response
    to the new market reality

•   Value destruction:
    adding cost and making
    trade-offs

Since added:
• Radical innovation
   underpins all responses
 (guest lecture to follow)
Summary of key points (II)
•   “doing well by being good” is increasingly being accepted as a normal part
    of doing business (the „why‟?). Debate has centred on an ever changing
    view of the role of business in society

•   A review of different strategy schools of thought offer some insight into
    strategic responses on sustainability. New thinking emerging to address the
    limitations in organisational theory and strategic management by
    incorporating the „natural environment‟ (i.e. Natural-based view of the
    firm)


•   The debate in practice is evolving; the tools and academic discussion are
    advancing! A turtle only makes progress when it sticks it neck out! – few
    organisations do; many follow, perhaps slowly as competitive and external
    forces change over time? (debateable?)
Summary of key points (II)

„fit‟ or „stretch‟ to external
   environment / effect of              Are we nearly there yet?
        „strategic drift‟
                                        •   Mañana?
                                             –   Radical (!!!) vs. Incremental (???)



                                        •   Source of competitive advantage
                                             –   All (umm but?) or some (but „how‟?)?

                                        •   Normal part of doing business?
                                             –   [Differentiation and/or cost
                                                 advantage] and/or level playing field
                                                 leads to raising the standard

                                        •   Understanding our resources and
                                            competences critical
                                             –   Unique / threshold
Johnson, Scholes & Whittington (2012)        –   Barriers to imitation

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Embedding Sustainability into Strategy I: A source of business opportunity underpinning competitive advantage?

  • 1. Embedding Sustainability into Strategy I: A source of business opportunity underpinning competitive advantage? Dr. Miles Weaver, School of Management, Edinburgh Napier University m.weaver@napier.ac.uk @DrMilesWeaver
  • 2. Learning outcomes After this lecture and independent study you should be able to:- – Describe the context of why organisations are pursuing (or not) an agenda for sustainability – Discuss some of the significant contributions, issues and implications for researching business strategy and the natural environment plus social responsibility – Explain what is meant by the „natural resource-based view‟ of the firm (one key emerging theoretical perspective) – Evaluate the generic strategic responses to sustainability
  • 3. Strategic aspects in context (I) • Evidence that increasing number of firms • There are various models of now accept that environmental protection „corporate greening‟ and and social responsibility is normal part of „social responsibility‟ - based doing business (the „why‟ – still a hot topic on different types of firm-level for debate and views vary widely) response (next week) • Research efforts are now moving towards • We shall look at the key seeking to address „what‟ and „how‟ aspects involved in developing organisations can embed sustainability into environmental and social competitive advantage (i.e. incorporate the strategies/policies in detail natural environment and deliver social (next week) aims • At the core of our thinking is that environmental and social • There are several ways of gathering strategies or policies can be information on environmental and social used „strategically‟ (e.g. to impact to facilitate business decision- gain competitive advantage making (i.e. Environmental assessments, audits and reviews, social accounting) and/or to compete on cost)
  • 4. Strategic aspects in context (II) To incorporate a „sustainable‟ response from an organisational perspective: • Welford and Gouldson (1993) • Management of organisation argue that from the outset there seen as critical in developing needs to be real commitment not only environmental on part of whole organisation objectives/policies/strategies (i.e. all departments involved) but also appropriate corporate culture
  • 5. Drivers and facilitators for change Laszlo and Zhexembayeva • Increasing (2011) described three big expectations trends: – The customer rising – The employee • Declining resources engaging • Radical transparency – The investor calling – First: The power of numbers (civil society) – The regulator acting – Second: The magic of low- cost communication Threat or opportunity? – Third: The culture of connectivity
  • 6. At the core of this debate is understanding what is meant by „value‟ “the business of business is Q. Shareholder value to create shareholder value” perspective been the most dominant view? Still? • In terms of “solutions” – to solve internal or external client problems • In terms of a set of “end benefits and outcomes” for customers, consumers, employees, and other key constituencies (i.e. airlines sell an „emotion‟ such as opportunity to see family/friends as well as a „seat‟)
  • 7. Understanding value (II) • Emerging view – the relationship between business An historical perspective and the rest of society requires: • Better understanding of „capitalism‟ today (not explicitly in our scope) • Forces currently driving the sustainability agenda in the private sector and indication of where this debate is going Today’s starting point ….
  • 8. Sustainable Value = both + to shareholder & stakeholder (Laszlo and Zhexembayeva, 2011) • Creating on-going value for an organisation shareholders and stakeholders • This is a natural outcome of the new external environment • Responding positively to a range of „stake‟ holder needs • Indispensable to future competitive advantage
  • 9. Laszlo and Zhexembayeva (2011) thesis: “doing well by doing good” “no longer necessary to create a painful compromise between delivering value to shareholders and creating value for the stakeholders” • “Pursuing both – shareholder and stakeholder needs – creates sustainable value beyond the expected images of compromise, balance and trade-off” If this is the new frontier, then the questions should include: 1. How do you get this done? 2. How do you respond to the new pressures of social and environmental performance? 3. What is business to do?
  • 11. Just a thought …. Between August and December 1957, Pablo Picasso painted a series of 58 interpretations of Las Meninas. These paintings currently fill the Las Meninas room of the Picasso Museo in Barcelona, Spain. Though Picasso did not vary the characters during the series, and largely retained the naturalness of the scene, his works comprise, according to the Picasso Museo, an "exhaustive study of form, rhythm, colour and movement".
  • 12. Refresh: “What‟s in a name? …… That which we call a „strategy‟ Core logic of strategy: • Strategy must be a trade-off between internal strengths and weaknesses and external opportunities and threats. • The purpose of strategy is to achieve a sustainable competitive advantage • Strategy must emerge fully formulated before it can be implemented • Strategy must be unique • A strategy will protect and utilise unique resources • Strategies are long-term, and so must use forecasting techniques Johnson, Scholes & Whittington (2012)
  • 13. Question for the „design‟ view on strategy: Where and what weight is placed on the natural and social environment in traditional strategy thinking? Threats and Creation Strength & External Opportunities Of Weakness Appraisal In Environment Strategy Of Org. Internal Appraisal (identifies (identifies key success distinctive factors) competences) Evaluation & Choice of Strategy Social Managerial Responsibility Values Implementation of Strategy Mintzberg, (1990) p 174
  • 14. Question for the „positioning‟ view on strategy: Where and what weight is placed on the natural and social environment in traditional strategy thinking? Competitive strategy • The bases for achieving competitive advantage • The bases for providing best value L&Z (2011) provide insights into: • Sustainability as a source of cost leadership • Sustainability as a source of differentiation • Utilising sustainability for market Porter (1990) segmentation (focus)
  • 15. Sustainability and strategic positioning • L&Z (2011) argue that • Sustainability-driven pursuing social and initiatives to: environmental – Reduce costs performance can – Differentiate products – Enter new markets strengthen (or – Enhance reputation weaken if done (should be seen in the inappropriately) context of reinforcing the company‟s existing strategic positioning. strategy and business priorities)
  • 16. Question for the „resource-based‟ view on strategy: Where and what weight is placed on the natural and social environment in traditional strategy thinking? • Competitive advantage • Value of resource-based derives from the view: distinctiveness of an – Search for strengths (and organisation‟s capabilities weaknesses) and articulating these more effectively – Some businesses achieve – Understand how firms have extraordinary profits resources that distinguish compared with others in the them from others same industry – Understand how firms do stuff – Their resources or (capabilities) differently competences permit – Understand how firms have core • production at lower cost activities (competencies) that or drive their competitive advantage • generation of superior product or service at See Prahalad and Hamel (1999) standard cost
  • 17. Resource-based view of strategy (II)  Threshold resource capabilities: • Core competences are activities those essential to compete in a and processes through which given market (Required to be “in the game”) resources are deployed such as to achieve competitive  Threshold levels change over advantages in ways which others time cannot imitate or obtain  changes in critical success factors  new entrants  competitor activity • Unique resources critically underpin competitive advantage and cannot be imitated or obtained by others Source: Johnson, Scholes and Whittington (2011)
  • 18. Just for fun …. Resource-based view of strategy (III) Clear Differentiation  Add Value  Reduce Costs  Proprietary 
  • 19. Implications for research in business strategy and the natural environment (I) Generally: • In 1998, Aragon-Correa reported little attention had been received in the literature on business strategy and the natural environment • Even in „organisational theory‟ concerning the needs for firms to adapt their contexts have consistently ignored the importance of the natural environment (e.g. Purser, Park & Montuori, 1995; 1962; Shirivastava, 1994) • Traditional focus is a need to adjust organisational capabilities to the surrounding situation (e.g. Andrews, 1971; Hofer & Schendel, 1978)
  • 20. Implications for research in business strategy and the natural environment (II) For strategic management as a discipline: • Traditional strategic management views have focused upon a narrow concept of the environment that emphasises political, economic, social and technological to the virtual exclusion (Hart, 1995; Shirivastava, 1994; Shrivastava & Hart, 1992; Stead & Stead, 1992) • RBV systematically ignores the constraints imposed by the natural environment (e.g. Brown et al., 1994; Hart, 1995; Meadows et al., 1992) • CSR is an important element in strategic management; in terms of how „strategy formulation‟ is shaped but this is no substitute, as there is much debate on what CSR includes and the level of firm response
  • 21. Going forward … • RBV and the positioning school of strategy does provide sophisticated language and concepts to explain how an organisation seeks to be different, the essence of „competitive strategy‟ – This means deliberately choosing to perform activities differently or to perform different activities than rivals to deliver a unique mix of value (Porter, 1985) – Posits that firms must raise “barriers to imitation” (Rumelt, 1984) by underpinning capabilities with resources that are not easily duplicated by competitors – Explicitly highlights the threshold resources and competences that offer “the level playing field” (e.g. Is „Being Green‟ a normal part of doing business, or part of? How is this shaped by external and competitive forces? – to be debated in next week tutorial)
  • 22. Natural based view of the firm (Hart, 2005) • Competitive advantage, is to • Hart (2005) proposed a basis for integrating be rooted in capabilities that firms‟ relationship to the natural facilitate environmentally environment into resource-based theory (a sustainable activity dominant view) and indirectly into strategic management • It appears inevitable that business (markets) will be • Central to Hart‟s proposition is that one of the constrained by and dependent most important drivers of new resources upon ecosystems (nature). and capability development for firms will be the constraints and challenges posed by the natural environment
  • 23. Generic strategy responses to sustainability – next week starting point (Laszlo and Zhexembayeva, 2011) • Field of strategy offers advice and input into the best strategic response to the new market reality • Value destruction: adding cost and making trade-offs Since added: • Radical innovation underpins all responses (guest lecture to follow)
  • 24. Summary of key points (II) • “doing well by being good” is increasingly being accepted as a normal part of doing business (the „why‟?). Debate has centred on an ever changing view of the role of business in society • A review of different strategy schools of thought offer some insight into strategic responses on sustainability. New thinking emerging to address the limitations in organisational theory and strategic management by incorporating the „natural environment‟ (i.e. Natural-based view of the firm) • The debate in practice is evolving; the tools and academic discussion are advancing! A turtle only makes progress when it sticks it neck out! – few organisations do; many follow, perhaps slowly as competitive and external forces change over time? (debateable?)
  • 25. Summary of key points (II) „fit‟ or „stretch‟ to external environment / effect of Are we nearly there yet? „strategic drift‟ • Mañana? – Radical (!!!) vs. Incremental (???) • Source of competitive advantage – All (umm but?) or some (but „how‟?)? • Normal part of doing business? – [Differentiation and/or cost advantage] and/or level playing field leads to raising the standard • Understanding our resources and competences critical – Unique / threshold Johnson, Scholes & Whittington (2012) – Barriers to imitation

Editor's Notes

  1. Environmental assessments, audits and reviews
  2. ) argue that
  3. Which one is important, they are interlinked. I.e. political and economical are interconnected…. Illusion of realityMany intreprations. Where is the painter? King and queen? What is the picture? Who are we? Etc., etc.,
  4. Organisational theory concerning the needs for firms to adapt their contexts have consistently ignored the importance of the natural environment (e.g. Purser, Park & Montuori, 1995; 1962; Shirivastava, 1994)