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“Email Marketing”
Presented by Neal Edlin
Introduction
• Your name / business
• How do you currently promote
your business?
• What are you looking to get out
of today?
What is Email Marketing?
Plain Text Email
• Different types of Email
• Transactional Emails
• News / Updates to existing contacts
• Direct / Promotional Emails
• Email Marketing programmes
(Mailchimp / Aweber for example)
• Hiring a specialist in HTML Mailer Design
HTML Email (Mailer)
All about Spam
1. Opting In
2. Don’t Use False Or Misleading Header
Information
3. Don’t Use Deceptive Subject Lines
4. If it’s an Advert then say it’s an Advert!
5. Tell Recipients Where You’re Located
6. Tell Recipients How To Opt Out Of Receiving
Future Email From You
7. Honour Opt-out Requests Promptly
8. Monitor What Others Are Doing On Your Behalf
Getting it right – Developing a Strategy
1. Agree your Aims & Objectives
2. Decide on how you will measure the campaign success
3. Spamming / When and how often to email
4. Plan a Calendar
5. Collate your List
Implied, Explicit or Confirmed Permission
Avoid other people’s lists
List Brokers
Offer Incentives
Do NOT share your list
http://bit.ly/1VIysvU
Planning Template
Getting it right – Lists
Ideas for Collecting Email Addresses
• Online Signup Form
• Email address in person (verbal)
• Sign up forms on printed material
• QR Scans / Apps / Text Boxes
• Social Media platforms
Types of Incentives
• Free Advice in Newsletters
• Immediate Gifts
1. Vouchers
2. Downloads
3. Discounts
4. Video Access
• Future Gifts
Getting it right – Format & Content 1
Points to remember
Keep Newsletters / Announcements varied
Be aware of the ’20%’ Rule
Focus your promotions on the end goal
Copyright
Give people the option to unsubscribe
Don’t forget your plain text friend
Getting it right – Format & Content 2
Craft Compelling Subject Lines
Create a Clear Structure
Images v Text
Go looking for inspiration
Make use of FREE google content tools (alerts &
keyword planner)
What messages do you have to share?
Getting it right – Design
Brand Consistency
Logo
Colours that match
Image Consistency
Using a Template Layout
Consistency of Design
Mobile Friendly
Similar Images & Text
Contact Details
Ease of replication
Offers
Know how your clients will respond
Be careful with language (discounted/offer etc)
Do prior research (eg survey monkey)
Printable Coupons
Discounts Codes
Loss leaders (to get a relationship going)
Links
To a web page on your site
To a file hosted on the mail server
To a 3rd party website
To other sections of the email
Call To Actions (C2A)
Avoid “click here” - Good examples:
visit
call now
download
read further
print
share
order
Subject Line
40-50 characters
Avoid generic titles (June Newsletter)
Something that adds benefit
Social Interaction
Forward / Share / Tweet
Social Media Icons
Post your email to Social Media Platforms
Available 3rd Party Mailer Platforms
versus
 7 million users
 custom forms / email creator and sender
 automation (paid version)
 analytics
 customisable
 mobile campaign optimisation
 pricing structure is really clear / FREE option
 built in photo editor
 120,000 users
 web sign up form flexibility
 collect and manage subscribers
 autoresponder follow ups
 good for email tracking
 emails sending to multiple lists
 free 30-day trial
 over 700 email templates
Mailchimp offers greater customisation of emails and better integration with 3rd party applications, all within
a forever free option. AWeber has better ‘deliverability’ rates, provides better help/support, doesn’t have
restrictions on affiliate links in your email and is probably better placed for a larger business.
Top Features to consider in your email marketing software
Visual Editor
CRM Integration
Analytics & Reports
Autoresponders
SPAM Compliance
Contact segmentation
Conclusion
We all choose an email marketing software with the aim of
getting real business value through all of our marketing efforts.
There are different features that work in combination to determine
success.; select a software that can grow with your business needs in the future.
Common Pitfalls  Spammy subject lines
 Relying too much on images
 Banging on about features instead of benefits
 Forgetting social buttons
 Not having permission
 Purchasing ‘dodgy’ email lists
 Assuming people want to hear from you
 Sending to a stale list
 Not knowing your audience
 Not understanding how spam filters think
 Not testing a campaign before sending
 Ignoring your campaign reports
Email Marketing Examples
Useful Information
Email Marketing Platforms
www.mailchimp.com
www.aweber.com
www.constantcontact.com
www.exacttarget.com
www.icontact.com
Useful Blogs To Follow
www.emailmonday.com
www.blog.getresponse.com
www.b2bemailmarketing.com
www.dotmailer.com/blog/
Thank you for attending.
Any questions?
me@nealedlin.co.uk
07713 784902
www.nealedlin.co.uk
www.socialmediame.co.uk

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Email Marketing

  • 2. Introduction • Your name / business • How do you currently promote your business? • What are you looking to get out of today?
  • 3. What is Email Marketing? Plain Text Email • Different types of Email • Transactional Emails • News / Updates to existing contacts • Direct / Promotional Emails • Email Marketing programmes (Mailchimp / Aweber for example) • Hiring a specialist in HTML Mailer Design HTML Email (Mailer)
  • 4. All about Spam 1. Opting In 2. Don’t Use False Or Misleading Header Information 3. Don’t Use Deceptive Subject Lines 4. If it’s an Advert then say it’s an Advert! 5. Tell Recipients Where You’re Located 6. Tell Recipients How To Opt Out Of Receiving Future Email From You 7. Honour Opt-out Requests Promptly 8. Monitor What Others Are Doing On Your Behalf
  • 5. Getting it right – Developing a Strategy 1. Agree your Aims & Objectives 2. Decide on how you will measure the campaign success 3. Spamming / When and how often to email 4. Plan a Calendar 5. Collate your List Implied, Explicit or Confirmed Permission Avoid other people’s lists List Brokers Offer Incentives Do NOT share your list
  • 7. Getting it right – Lists Ideas for Collecting Email Addresses • Online Signup Form • Email address in person (verbal) • Sign up forms on printed material • QR Scans / Apps / Text Boxes • Social Media platforms Types of Incentives • Free Advice in Newsletters • Immediate Gifts 1. Vouchers 2. Downloads 3. Discounts 4. Video Access • Future Gifts
  • 8. Getting it right – Format & Content 1 Points to remember Keep Newsletters / Announcements varied Be aware of the ’20%’ Rule Focus your promotions on the end goal Copyright Give people the option to unsubscribe Don’t forget your plain text friend
  • 9. Getting it right – Format & Content 2 Craft Compelling Subject Lines Create a Clear Structure Images v Text Go looking for inspiration Make use of FREE google content tools (alerts & keyword planner) What messages do you have to share?
  • 10. Getting it right – Design Brand Consistency Logo Colours that match Image Consistency Using a Template Layout Consistency of Design Mobile Friendly Similar Images & Text Contact Details Ease of replication Offers Know how your clients will respond Be careful with language (discounted/offer etc) Do prior research (eg survey monkey) Printable Coupons Discounts Codes Loss leaders (to get a relationship going) Links To a web page on your site To a file hosted on the mail server To a 3rd party website To other sections of the email Call To Actions (C2A) Avoid “click here” - Good examples: visit call now download read further print share order Subject Line 40-50 characters Avoid generic titles (June Newsletter) Something that adds benefit Social Interaction Forward / Share / Tweet Social Media Icons Post your email to Social Media Platforms
  • 11. Available 3rd Party Mailer Platforms
  • 12. versus  7 million users  custom forms / email creator and sender  automation (paid version)  analytics  customisable  mobile campaign optimisation  pricing structure is really clear / FREE option  built in photo editor  120,000 users  web sign up form flexibility  collect and manage subscribers  autoresponder follow ups  good for email tracking  emails sending to multiple lists  free 30-day trial  over 700 email templates Mailchimp offers greater customisation of emails and better integration with 3rd party applications, all within a forever free option. AWeber has better ‘deliverability’ rates, provides better help/support, doesn’t have restrictions on affiliate links in your email and is probably better placed for a larger business.
  • 13. Top Features to consider in your email marketing software Visual Editor CRM Integration Analytics & Reports Autoresponders SPAM Compliance Contact segmentation Conclusion We all choose an email marketing software with the aim of getting real business value through all of our marketing efforts. There are different features that work in combination to determine success.; select a software that can grow with your business needs in the future.
  • 14.
  • 15. Common Pitfalls  Spammy subject lines  Relying too much on images  Banging on about features instead of benefits  Forgetting social buttons  Not having permission  Purchasing ‘dodgy’ email lists  Assuming people want to hear from you  Sending to a stale list  Not knowing your audience  Not understanding how spam filters think  Not testing a campaign before sending  Ignoring your campaign reports
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. Useful Information Email Marketing Platforms www.mailchimp.com www.aweber.com www.constantcontact.com www.exacttarget.com www.icontact.com Useful Blogs To Follow www.emailmonday.com www.blog.getresponse.com www.b2bemailmarketing.com www.dotmailer.com/blog/
  • 22. Thank you for attending. Any questions? me@nealedlin.co.uk 07713 784902 www.nealedlin.co.uk www.socialmediame.co.uk

Editor's Notes

  1. What is Email Marketing Getting it right - Developing a Strategy Getting it right - Lists Getting it right - Format & Content Getting it right – Design Available Software & 3rd Party Options Common Pitfalls Examples Some basics of mailchimp Useful Resources
  2. 1. Opting In A customer’s consent to receiving information from you can be oral or written. The written side includes ticking a checkbox on a web form. 2. Don’t Use False Or Misleading Header Information Customers have a right to know who the email has come from, so your “From”, “To”, and “Reply To” must represent your company; 3. Don’t Use Deceptive Subject Lines If the offer inside is 10% off, for example, your subject line can’t suggest a higher percentage. 4. If it’s an Advert then say it’s an Advert! Again, it’s all about making sure they aren’t deceived. 5. Tell Recipients Where You’re Located This gives your customers another way to contact you and shows that you’re a real company, which builds trust. 6. Tell Recipients How To Opt Out Of Receiving Future Email From You Email marketing is always about the customer’s choice. It should be their choice to sign up to hearing more from you and their choice to decide they’ve had enough. Make it clear on your email message that the recipient can opt out of getting email from you in the future and give instructions how to do so. 7. Honour Opt-out Requests Promptly Make sure your own spam filter doesn’t stop the opt-out requests coming through. Once you’ve received them, make sure you honour the request within 10 business days. 8. Monitor What Others Are Doing On Your Behalf It’s no excuse to blame the mistake on someone else, so you must keep a watch over any external company that completes your email marketing for you.
  3. 1. ------- 2. Decide on how you will measure the campaign success (bouncebacks & tracking) 3. ------ 4. ------ 5. Implied, Explicit or Confirmed Permission (Business Card / Online Form / Double Opt-In) Offer Incentives (misconception that people don’t want to share) List Brokers (ensure compliant with laws & industry best practices)
  4. CARD 1 & 2
  5. (Tips/Appts/Comments/Products & Svcs/Blog Snippets/Offers) (self-promotion) (keep to a single product)
  6. Subject Lines - the best subject lines tend to be short, descriptive, and give your subscriber a reason to open your email and read more For a sales message: Rephrase your offer of a discounted price, free shipping, or something else mentioned in your subject line. For a newsletter: Tease your reader with a headline or interesting detail from within your message. For the layout of your message, consider these tips: Use a layout that works for both desktop and mobile recipients. Put the most important information first. Don’t get too wordy with copy. Use relevant, engaging and value-adding imagery. Lastly, go looking for inspiration and new ideas. Do a search every so often for email marketing examples and make note of any ideas you really love. Sign up for more email newsletters as well. Choose peer newsletters, competitors, industry leaders and more to get a broad idea of what types of email marketing are popular for others in your niche.
  7. (Tips/Appts/Comments/Products & Svcs/Blog Snippets/Offers) (self-promotion) (keep to a single product)
  8. (Tips/Appts/Comments/Products & Svcs/Blog Snippets/Offers) (self-promotion) (keep to a single product)
  9. DISCUSSION IF WE HAVE TIME????