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Strategies for Wellbeing –
Reflections from two EM
consultants
Dr Bishan Rajapakse
MBChB, PhD, FACEM
Staff specialist Emergency Physician
Shellharbour Hospital
VMO Liverpool Hospital
Dr Hughes Makoni
MBChB, FACEM
Staff Specialist Emergency Physician
Wollongong Hospital and Shellharbour
Hospital
“Welltember” wellbeing week for JMOs– ISLHD
September 16th
2019
Overview
• Introductions – why wellbeing?
• Bishan
• Making mistakes in Medicine
• Power of debrief and mentorship
• Hughes
• Coping with Shift work
• Developing resilience
• Mindfulness excercise
Introductions.
Why wellbeing?
Why Wellbeing?
Topic close to my heart..
• Student & ACEM representative
• Suicide of friends
• Researcher in wellbeing
• Friends who left medicine
• Past experience of burnout
• Impact on Healthcare
community
Vision
• A kinder more compassionate
health care system
• Healthier teaching , patients,
and communities
• Raising consciousness/peace
globally
JMO Wellbeing in NSW – Strategy & it’s translation
https://www.health.nsw.gov.au/workforce/culture/Publications/jmo-support-plan.pdf
High levels of psychological distress in Doctors
Beyond Blue survey (2013)
2017 JMO Wellbeing Forum –
Key issues raised & Strategy
Problems
• Fatigue from long hours
• Lack of senior support
• Lack of mentoring
/peers support
• Bullying & harassment
Consequences
• Poor wellbeing
• Burnout
• Psychological
distress/illness
• Suicide
Wellbeing Research
Identify Champions
Creating Wellbeing Culture
Disappointment
Vicarious Trauma
Moral Injury
Prioritizing Wellbeing
Bio
Social
Psycho
Spiritual
Emotional
Looking out for your
Colleagues/ Fellow Humans
#HumanityInHealthCare
Community
Mental Health Awareness
Making
Mistakes,
Debrief &
Mentorship
• Why Medical Mistakes are a source of
great distress
• Stigma
• High stakes
• High achieving doctors
• Moral injury
• Medico Legal implications
My Mistakes…
just a couple
to talk about
JMO in EM
Surg Reg on Call
Consider surgical mishaps;- “a general surgeon left a
large metal instrument in a patient’s abdomen, where
it tore through the bowel and the wall of the bladder.”
“A cancer surgeon biopsied the wrong part of a
woman’s breast and thereby delayed her diagnosis of
cancer for months”
“A cardiac surgeon skipped a small but key step
during a heart valve operation, thereby killing the
Consider these cases, I gathered them simply by
asking respected surgeons I know – surgeons at top
medical schools – telling me about mistakes they had
made in the last year. (Gawande 2002 p55-56)
Making Mistakes…
https://bishansworld.wordpress.com/2012/06/20/making-mistakes-stress-
management-and-leading/
“Medical Error: It never gets
easier”
“We just get more skilled in
understanding and coping with
error”
Medical
Error:
System vs
Individual
factors
(Reason’s) Swiss Cheese Model of Error
Coping with Medical Error
Reflective practice
Writing (eg Journal)
Talking
• Friend
• Mentor
M&M meeting
The “Re-Frame”
changing one’s perspective
• Focus on what you Did do
well
• Consider Systems/Teams
• Learn and Improve & teach
BE KIND!!!
Barriers to
Conversations
…
Stigma
Medical
Shame
Stigma Busting - Interactive
• How comfort are you talking about
medical error (of others, or in
general)
• (1) Very uncomfortable or
uncomfortable
• (2) Ok
• (3) Comfortable or very comfortable
• How about when talking about your
own errors?
• Turn to your left and your right , and
discuss something to do with medical
error (2-3mins)
Mentorship
How many of you currently have a mentor?
Mentorship J
Standing on the shoulders of Legends!
A “Support Crew” to survive/thrive?
• Mentor
• Senior Mentor
• Co-Mentor
• “Failure Friend”
• Someone in your Community & Inner Support crew
• Prepare for Failure, Breakdown, Meltdown….IN ADVANCE
JMO
Mentorship/Debrief
reflections
“I definitely found the feedback useful.
It was my first week and I was just completely lost and felt
like every patient was this huge challenge and went home
exhausted from the 10 hours of constant thinking.
You sent me like a 10 minute voice memo on whatsapp
which was so handy. You mentioned writing down the
patients you see helped you and I started a little journal.
Even now on ward jobs I have a ‘stalk’ list of patients I’ve
seen on after hours shifts and keep an eye on.
I think it’s having that senior feedback that even though it
all feels like you suck, it’s a pretty normal experience.
It would be handy for JMOs, especially in ED to have that
kind of feedback.
The first few weeks of ED were easily the hardest of this
year so far. I hope that’s helpful”
Wellbeing tips
Hughes
Makoni
Difficulty of Shift Work
Impact on
Sleep
Nutrition
Exercise
Relationship
Developing Resilience
Shift work – Getting into Rhythm?
Mediation /
Mindfulness
What is meditation about?
What meditation is not about
• Religion
• Goal directed action
• About being “good at”
or “achieving”
• Being competitive
What meditation is about
• Curiosity
• Noticing
• Mind
• Body
• Letting go
(momentarily)
Meditation is simple
… but not always “easy”
And invariably beneficial (try
and make your own mind up)
Can we translate
Meditation into real
Medical practice?
?
A short Exercise
• 2 mins
• Attention on our
breath
• Notice how you
feel
Take home
Reflections…
We can all be
champions of
Wellbeing?
Lets be part of the
change, we want to see!
Mistakes are normal
Reflective Practice is a
good strategy
Debrief, Mentorship
Meditation
Shift work is Tough – but can decreased
negative impact
The system is strained – but developing
resilience will help!
Reflections/Questions/Feedback

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Em consultants wellbeing talk Dr Bishan Rajapakse & Dr Hughes Makoni

  • 1. Strategies for Wellbeing – Reflections from two EM consultants Dr Bishan Rajapakse MBChB, PhD, FACEM Staff specialist Emergency Physician Shellharbour Hospital VMO Liverpool Hospital Dr Hughes Makoni MBChB, FACEM Staff Specialist Emergency Physician Wollongong Hospital and Shellharbour Hospital “Welltember” wellbeing week for JMOs– ISLHD September 16th 2019
  • 2. Overview • Introductions – why wellbeing? • Bishan • Making mistakes in Medicine • Power of debrief and mentorship • Hughes • Coping with Shift work • Developing resilience • Mindfulness excercise
  • 4. Why Wellbeing? Topic close to my heart.. • Student & ACEM representative • Suicide of friends • Researcher in wellbeing • Friends who left medicine • Past experience of burnout • Impact on Healthcare community Vision • A kinder more compassionate health care system • Healthier teaching , patients, and communities • Raising consciousness/peace globally
  • 5. JMO Wellbeing in NSW – Strategy & it’s translation https://www.health.nsw.gov.au/workforce/culture/Publications/jmo-support-plan.pdf
  • 6. High levels of psychological distress in Doctors Beyond Blue survey (2013)
  • 7. 2017 JMO Wellbeing Forum – Key issues raised & Strategy Problems • Fatigue from long hours • Lack of senior support • Lack of mentoring /peers support • Bullying & harassment Consequences • Poor wellbeing • Burnout • Psychological distress/illness • Suicide
  • 11.
  • 12. Looking out for your Colleagues/ Fellow Humans #HumanityInHealthCare
  • 14. Making Mistakes, Debrief & Mentorship • Why Medical Mistakes are a source of great distress • Stigma • High stakes • High achieving doctors • Moral injury • Medico Legal implications
  • 15. My Mistakes… just a couple to talk about JMO in EM Surg Reg on Call
  • 16. Consider surgical mishaps;- “a general surgeon left a large metal instrument in a patient’s abdomen, where it tore through the bowel and the wall of the bladder.” “A cancer surgeon biopsied the wrong part of a woman’s breast and thereby delayed her diagnosis of cancer for months” “A cardiac surgeon skipped a small but key step during a heart valve operation, thereby killing the Consider these cases, I gathered them simply by asking respected surgeons I know – surgeons at top medical schools – telling me about mistakes they had made in the last year. (Gawande 2002 p55-56)
  • 17. Making Mistakes… https://bishansworld.wordpress.com/2012/06/20/making-mistakes-stress- management-and-leading/ “Medical Error: It never gets easier” “We just get more skilled in understanding and coping with error”
  • 19. Coping with Medical Error Reflective practice Writing (eg Journal) Talking • Friend • Mentor M&M meeting The “Re-Frame” changing one’s perspective • Focus on what you Did do well • Consider Systems/Teams • Learn and Improve & teach BE KIND!!!
  • 22. Stigma Busting - Interactive • How comfort are you talking about medical error (of others, or in general) • (1) Very uncomfortable or uncomfortable • (2) Ok • (3) Comfortable or very comfortable • How about when talking about your own errors? • Turn to your left and your right , and discuss something to do with medical error (2-3mins)
  • 23. Mentorship How many of you currently have a mentor?
  • 24. Mentorship J Standing on the shoulders of Legends!
  • 25. A “Support Crew” to survive/thrive? • Mentor • Senior Mentor • Co-Mentor • “Failure Friend” • Someone in your Community & Inner Support crew • Prepare for Failure, Breakdown, Meltdown….IN ADVANCE
  • 26. JMO Mentorship/Debrief reflections “I definitely found the feedback useful. It was my first week and I was just completely lost and felt like every patient was this huge challenge and went home exhausted from the 10 hours of constant thinking. You sent me like a 10 minute voice memo on whatsapp which was so handy. You mentioned writing down the patients you see helped you and I started a little journal. Even now on ward jobs I have a ‘stalk’ list of patients I’ve seen on after hours shifts and keep an eye on. I think it’s having that senior feedback that even though it all feels like you suck, it’s a pretty normal experience. It would be handy for JMOs, especially in ED to have that kind of feedback. The first few weeks of ED were easily the hardest of this year so far. I hope that’s helpful”
  • 27. Wellbeing tips Hughes Makoni Difficulty of Shift Work Impact on Sleep Nutrition Exercise Relationship Developing Resilience
  • 28. Shift work – Getting into Rhythm?
  • 29.
  • 30.
  • 31.
  • 33. What is meditation about? What meditation is not about • Religion • Goal directed action • About being “good at” or “achieving” • Being competitive What meditation is about • Curiosity • Noticing • Mind • Body • Letting go (momentarily) Meditation is simple … but not always “easy” And invariably beneficial (try and make your own mind up)
  • 34. Can we translate Meditation into real Medical practice? ?
  • 35. A short Exercise • 2 mins • Attention on our breath • Notice how you feel
  • 36. Take home Reflections… We can all be champions of Wellbeing? Lets be part of the change, we want to see! Mistakes are normal Reflective Practice is a good strategy Debrief, Mentorship Meditation Shift work is Tough – but can decreased negative impact The system is strained – but developing resilience will help!