Eis team2
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1. The team was tasked with introducing an Executive Information System (EIS) to increase performance at Teleswitches LTD, but initially faced resistance from the CEO. 2. The team developed a strategy to first analyze managers' personalities and convince top managers to approve the EIS, who would then lead adoption within their teams. 3. After facing unexpected challenges, the team adapted their strategy to gain support from influential people and networks while respecting the company hierarchy and decision deadlines.
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- 1. Presented by Team 2 : Boukhalfa Taha Benamar Soukaina El Hatimi Lamyae Lakribssi Kaoutar Sahli Mohamed Salah EIS SIMULATION WHAT WE LEARNED Academic Year 2011/2012 Professor : Pietri José
- 6. The EIS Challenge (www.calt.insead.edu/eis) AAAngehrn/INSEAD Initiatives { MANAGEMENT TRAINING } { SEEK ADVICE } { PERSONAL PROFILE } { TASK FORCES } { INTERNAL MAGAZINE } { DIRECTIVE } { WORKSHOP } { NETWORKS } { COVERT LOBBYING } { COFFEE BREAK } { DIRECTORS MEETING } { ELECTRONIC MAIL } { QUESTIONNAIRE } { PILOT TEST } { STAFF MEETING } { FACE-TO-FACE MEETING } { MEMORANDUM } { EXTERNAL SPEAKER }
- 7. George Glenn Hillary Ross Franck Scotti Donald Pierce Ernest Stone 20 years of service International experience Trust : a key value Traditionnal process Travel to see what happens elsewhere Likes interaction lunch/dinner Sociable Cost Control Accepts change only for cost improvment Wild ideas New within the company Not organized Personnalize work Potential of HR « people person»
- 13. 4. Results (1)
- 14. 4. Results (2) The CEO The 5 top managers Aware Interested Trying Adopted Ivan Skull Ann Finkelbaum Donald Pierce Frank Scotti Omar Schal Bart Bell Hillary Ross George Glenn Silvia Linn Cynthia Jones Linda Dubois Ernest Stone Mel Schmidt Jean Bonnain Quentin Ryan Ken Lee Tina Fein Nick Meyer Victoria Strong Pam Kahn Wilma Long Rob Boss Xavier Ras Urs Dodd 3 10 9 2
- 17. 5.1 Decisions made throughout time
- 19. Our Team Soukaina in the role of : « Sorry for being late !!» Salah in the role of : « Guys !!! No more time !!!» Kaoutar in the role of: « If we do this, we will win !!!» Lamyae in the role of : « No, we already did this !!!» Taha in the role of : « Relaaaaax guys !! Take it easy»
- 26. ORGANIZATIONAL DIAGNOSIS INDIVIDUALS NETWORKS ORG. CULTURE Role & history Attitude towards change Motivation & Resistance Influence Formal & informal networks Power & diffusion networks Communication culture Positive/negative signals Values & vision Mgmt style The EIS Challenge (www.calt.insead.edu/eis)
- 27. STRATEGY ORGANIZATIONAL DIAGNOSIS EFFECTIVE ORG. L INTERVENTIONS Adaptive Explicit Key driving principles (collaborative vs. competitive) Leveraging networks & key individuals TACTICS Adapted to people, timing & adoption stage Target individuals vs groups Open vs. covert Collaborative vs competitive Expectation mgmt Process fairness dimensions Awareness Interest Trial Adoption ! INDIVIDUALS NETWORKS ORG. CULTURE Role & history Attitude towards change Motivation & Resistance Influence Formal & informal networks Power & diffusion networks Communication culture Positive/negative signals Values & vision Mgmt style PROCESS AAAngehrn/INSEAD The EIS Challenge (www.calt.insead.edu/eis)
- 28. Thank you for your attention Now it’s your time to take the right decision and ask the right questions