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Effective
Notemaking
Effective Notemaking
University of Bradford, School of Management Effective Note-making
Effective Learning Service 1
This is a typical scene in higher education: students in a lecture theatre,
writing notes.
However, why are they writing
notes?
Are they writing notes because they
feel they should, or have they
worked out a clear aim and purpose
beforehand?
Are they taking or making notes?
And what do they do with the notes
afterwards?
This booklet examines the process of writing notes for learning purposes. It
engages with four questions:
1. What’s the point of writing and keeping notes?
2. What evidence is there that writing notes can help you learn?
3. What’s the difference between note taking and note making?
4. What are the most effective ways of taking, making and using notes?
EFFECTIVE NOTEMAKING
University of Bradford, School of Management Effective Note-making
Effective Learning Service 2
Students write notes during lectures, either on handouts produced by a
lecturer or separately from these. They also take notes in tutorials and
seminars and when reading independently.
But why do students write notes? A number of writers and commentators
on study skills, for example Cottrell (2003); Sinfield and Burns (2003); and
Lowes, Peters and Turner (2004) offer similar reasons and explanations for
writing and keeping notes:
1. What’s the Point of Writing and Keeping Notes?
Why write
notes?
These are the
arguments in
support of the
process
Notes act as a summary or reinforcement of
the main points of what you read, heard or
saw; they are also an essential record of
where information came from (for referencing
purposes). They also remind you of other
things you should do to continue learning, e.g.
sources to check out; action to take.
Notes can help you to concentrate on the
lecture or reading; the note writing process
can help you overcome distraction and can
encourage you to become a more active,
rather than passive, learner.
Notes are, therefore, useful for future revision
purposes, particularly in preparation for exams
or writing assignments.
They are an aid to memory. If you
summarise in your own words, this can help
you to remember the subject better,
particularly in exams.
University of Bradford, School of Management Effective Note-making
Effective Learning Service 3
But what evidence is there that writing notes DOES achieve these things?
Hartley (1998) has summarised the results of fifty-seven studies of the
effectiveness of note taking, which were based on the perceptions of
students.
He suggests that there are three main reasons presented by students why
they write notes:
(1) To relieve boredom, and because of peer pressure – everyone is doing
it!
(2) Students believe the process will help them recall the content of
lectures better in the future.
(3) They feel the notes will help them to be more organised with their
revision.
And does it work?
Of the fifty-seven studies Hartley reviewed, 34 (60%) suggested that the
process of note writing did aid recall. He points outs, however, that the
results are based on student perceptions and assumptions, rather than what
may actually happen; the students believed the process of writing notes led
to these outcomes.
However, he also highlights over twenty studies that examined relationships
between what was actually written in notes and the amount actually recalled
by the students. The results of these studies tended to show moderate
positive correlations (in the range of +0.20 to +0.50) between the amount
noted and actually recalled (p.80).
Hartley also cites other studies (i.e. Norton and Hartley 1986; and Nye et al
1984) that checked examination scripts against a range of sources, including
the notes taken by the students, to see what sources were actually used.
It appeared that a course textbook was the most widely used source (70% of
students referred to it), with a key article next (over 50%), and 35%
referring to their own notes in the exam. Hartley asserts that:
2. What evidence is there that writing notes can help you
to learn?
University of Bradford, School of Management Effective Note-making
Effective Learning Service 4
“…the more sources a student used in answering the examination
question, the higher the mark obtained” (Hartley 1998, p. 82).
Other studies on note taking (reviewed and summarised by Bligh, 1998)
suggest that students reviewing their notes in pairs do much better in
recalling information than students working on their own.
This would appear to relate to the process involved. Explaining an idea to
another person makes you concentrate on the topic and choose your words
carefully to express the right meaning. There may be a slight competitive
element involved too, in that you don’t want to lose face, so you concentrate
a bit harder. Both these factors can reinforce the learning.
Kiewra (1987) found that the process of taking and reviewing notes was
positively related to academic achievement. And in a follow-up study, Kiewra
and Benton (1989) concluded that the "amount of note-taking is related to
academic achievement" and the "ability to hold and manipulate propositional
knowledge in working memory is related to the number of words, complex
propositions, and main ideas recorded in notes." (p. 33).
These last points are important ones. To be effective, notes must engage
meaningfully with the subject, be well-organised, re-read and reviewed on a
regular basis.
What these studies, however, do not make explicit is what type of notes did
the students take or make? Did one style of writing notes work better than
another?
Research interest and attention in recent years has turned, therefore, to the
style of writing notes and quality of notes produced.
Summary
• There is some evidence that writing and keeping notes can help you
recall what you have learned.
• However, to be most effective notes must be well-organised and
reviewed afterwards.
• There is evidence that discussing your notes with another person is
effective in aiding recall.
• Research attention has turned in recent years to what types of
notes are most effective in aiding recall.
University of Bradford, School of Management Effective Note-making
Effective Learning Service 5
In recent years, research attention has turned to encouraging students to be
more active and analytical in the way they use notes, as this can result in
‘meaningful’ learning (Novak and Caňas 2006)- leading to potentially higher
marks.
This has led commentators to distinguish between note taking and note
making, although both should feature in note writing strategies: one leads to
the other.
Note-making then, is when you have to actively select, organise and
connect data and information that is particularly relevant and important to a
deeper understanding of the subject. Note-making has the potential to
become a more creative experience, as you can experiment with note making
styles to see which work best for you.
Note-making follows on from taking notes and happens when:
(a) when you review your notes and re-organise them in a way that
makes more sense or leads to more obvious connections between
points;
or
(b) when you attempt to produce this type of note in the first place,
particularly as you read.
Note-taking is when you simply write what you hear in
lectures, or from printed texts. If the subject is an
unfamiliar one, this is often inevitable, particularly with
international students who are trying hard to
understand, follow and note what the lecturer is saying.
But it should be regarded as the first-stage only of
the process and should lead on to note-making.
2. Note Taking and Note Making
University of Bradford, School of Management Effective Note-making
Effective Learning Service 6
Note-making can happen when:
Successful synthesis of ideas can follow when we read in pursuit of answers
to a particular question that we ask of a topic e.g. “what is meant by the
term ‘effective writing’?” We can then pursue answers to the questions we
raise, e.g. look for common elements and connection points between
commentators, e.g.
Lauchman, R. (1998)
Write for Results. New
York: Amacom New
Media.
Cutts, M. (1995) The
Plain English Guide: How
to Write Clearly and
Communicate Better.
London: QPD.
Joseph, A (1998) Put It
In Writing: Learn How to
Write Clearly, Quickly
and Persuasively. New
York: McGraw-Hill.
These writers identify six features of effective writing in English and share
similar views on each of these:
• Short sentences
• No redundant words
• Use of familiar and unpretentious words
• Favour the active to the passive voice on most occasions
• A direct style of writing
• Good punctuation
(adapted from Hartley and Bruckman 2002 pp.173-4)
1. You synthesize your reading from a number of sources on the
same topic
A Venn Diagram works on the same principle; see: http://en.wikipedia.org/wiki/Venn_diagram
University of Bradford, School of Management Effective Note-making
Effective Learning Service 7
This is an example of a form of note making that attempts to show the
connections visually between ideas in a journal article.
“A Short History of the Future”
report based on predictions by
5,000+ organisations on what
world would look like in 2050,
summary of main ideas
Internet increasingly
important to facilitate
individual lifestyle choices;
role of women will become
more significant in the
workplace
We will gain more
control over our bodies;
particularly our brains;
we’ll gain more access
to legalised drugs to
improve
memory/enhance
pleasure; 100+ lifespan
will become the norm
Microchip implants in
our brains will develop
our abilities to
communicate with
others
We will be able to
store aspects of our
selves, e.g. memories,
in databanks
New technology will encourage
more audio-visual & 3D
electronic communications,
between people in everyday
life
This will speed the
trend to home
working… will
encourage development
of community life; may
reduce numbers of
houses for sale or rent
(less mobility?)
Service sector work will
expand; movement
away from work in
large companies;
employers will need to
make jobs more
attractive to retain key
staff
Source:
Mercer, D. (2003) A Short History of the
Future. Enterprise. Dec 2002/Jan2003,
issue 42, pp.28-31
2. You summarise for yourself the connections in any reading or
from any lecture.
University of Bradford, School of Management Effective Note-making
Effective Learning Service 8
This is an example of a student adding his or her own comments and using a
variation on the Cornell Method of note making.
Source:
Bridges, W. (1980). Transitions: Making sense of life’s changes. Reading, MA:
Addison-Wesley
Topic & key words
Management of
change
Bridges 4 Stages of
transition
Individual responses
to change
Main points:
Bridges identifies four stages of individual transition
to change: disengagement, disidentification,
disorientation and disenchantment; individuals must
pass through these to change.
Disengagement: breaking away from past activity;
typical responses: loss of interest; unresponsive
Disidentification: hanging on to the past; distorted
view of future; typical responses: pessimism about
new situation
Disenchantment: anger at new changes; typical
responses: self pity; sabotage; back-stabbing
Disorientation: lost and confused; typical
behaviours: continually asking questions/seeking
reassurance
Comments
Does this apply to everyone experiencing change? What about those who seek
change out? Does this apply to all cultures? How did Bridges arrive at this
idea? The book was published 1980; how valid is the idea now?
The ‘comments’ section is an opportunity to write down the questions that
occur to you from the reading. You can pursue answers to these questions
and incorporate the answers in your assignment. If you do this you are
moving from description (which is important in assignments) to analysis
(which is essential for degree level study).
3. You add your own critical comments to what you read or hear
University of Bradford, School of Management Effective Note-making
Effective Learning Service 9
Summary
Note-Taking Note-Making
A process that involves writing or
recording what you hear or read in a
descriptive way.
This is the first stage of the process
of producing effective notes.
An advanced process that involves
reviewing, synthesizing, connecting
ideas from the lecture or reading and
presenting the information in a
readable, creative way; and in a way
that will stick in your mind.
• Note-taking is often inevitable in lectures, particularly when you are
faced with a new subject – and in a language secondary to your
mother tongue. Lectures are often delivered at a fast pace, so most
students concentrate on taking notes: recording accurately what the
lecturer has said.
• However, taking notes should be the first stage of the process.
• Note-making happens when you engage more actively and creatively
afterwards with the notes you have taken. This involves reviewing
them and trying to organise and connect ideas from the lectures.
• Note-making can also be the first approach to writing notes from
reading, as you have more time in this situation to organise,
synthesize and present your notes in a way that makes sense to you.
It also gives you an opportunity to be creative; why write dull notes,
when they can be interesting to look at?
University of Bradford, School of Management Effective Note-making
Effective Learning Service 10
There is no one best or effective way of taking or making notes, although
each method has its champions and advocates. The ‘best’ method is the one
that works best for you.
Essentially, note taking styles fall into three main types:
a. Linear Notes
b. Visual or Pattern Notes
c. Voice Notes
However, there is no reason why visual elements cannot be integrated into
linear notes. Making notes is a study technique that is wide open to new,
creative and imaginative approaches that work for you.
Linear notes are those that summarise, using sentences, half-sentences or
abbreviations, the main points heard or read. To be most effective, there
needs to be two levels of engagement with linear notes:
4. What are the most effective ways of taking, making and
using notes?
Level 1
Summarising the main points
from a lecture or other
source
Level 2
Can include one or more of:
• Review and re-organisation
of notes
• Connecting and
synthesizing ideas
• Adding your own personal
comments and reflections
on the ideas summarised
See page 8 for example
of two levels of
engagement in linear
notes
a. Linear Notes
University of Bradford, School of Management Effective Note-making
Effective Learning Service 11
Example of Linear Note Taking/Making
This is an approach that combines note taking and making, and is particularly
useful for notes from reading. In the right hand column the main points from
the reading episode are recorded. In the left hand column, you can then
highlight any key points or questions raised by the experiment and add a
summary or comment at the bottom. This converts a passive process into
something more active, and into note making. It is important to take careful
note of the source for citation and referencing purposes in assignments.
Source:
Farrand, P., Hussaain, F. and Hennessy, E. (2002). The Efficacy of the Mind Map Technique.
Medical Education, May, vol. 36, p.426.
Topic & key
words/issues
Topic: Does Mind-Mapping
work?
What other methods used?
Had they some or all seen it
before
Why?
Key points
Main points:
A test involving two groups of 2nd & 3rd yr. medical students, 50
in total, to see if ‘Mind-mapping’ note-taking study technique
improved memory of something read.
Two groups – one used mind-mapping technique for notes; the other
groups used other methods of note making; students randomly
assigned to groups. Individuals in both groups asked to read a
600 word passage of text & take notes on it.
After an ‘interfering task’, groups tested on their recall of the text
the same day, and again a week later.
No difference in result in short term.
However, at 1 week, the recall of detail in the mind map group was
greater by 10%.
However motivation for the technique used was lower in the mind
map group; if motivation could have been made equal in the
groups, the improvement with mind mapping would have been 15%
(95% CI 3% to 27%).
Comments/Summary
Some resistance to mind-mapping in the group – why? What didn’t they like about it? Was
resistance a reaction to the experiment or to the MM technique, or both? They were all medical
students, was this a factor in the resistance? Don’t force this technique on people – doesn’t work for
everyone. What other experiments done on MM techniques?
For maximum impact you would now need to follow up some of the questions
raised. The notes would also have to be filed in an organised way that leads
to easy retrieval of the information when needed.
University of Bradford, School of Management Effective Note-making
Effective Learning Service 12
Source
Main points
Other Examples of Linear Note Making Include:
Photocopying sections of a book or journal articles and
highlighting key sections and adding comments of your
own, or writing key words in margins. File these
alphabetically by author, as this makes compiling
your bibliography or list of references easier.
Writing on ready-punch file paper. These can be
moved easily around in a lever arched file. Write
one major point on a different sheet and file them
alphabetically by author, for same reasons as
above.
Cards record system (filed by subject or author)
University of Bradford, School of Management Effective Note-making
Effective Learning Service 13
Linear Notes and Lectures
Lecturers will often make PowerPoint notes available before the lecture. The
notes supplied are usually ‘skeleton’ outlines of the topic and you are usually
expected to add to them as the lecture progresses, and space is usually
provided on the notes for this purpose.
At the end of a lecture it is important to review your own notes to make sure
you understand them! It can be particularly useful to review notes with at
least one other person to compare your comments with theirs and to make
sure you did not miss anything.
Des. Wr. = usually features in background/context
part of an assignment
S/W = best to use own words; not copy; keep copying
of quotes to a min.
C and E = fishbone technique good for this?
CA = the 5W and 1H approach suggested
‘Critical’ = can mean agreeing too;
Use what/why/when/who/how questions
Seeing both sides of argument – but making own
mind up ; about using evidence = referencing
(Harvard)
Evid. – nds to be reliable; take care with www sites
What’s Cred. Evid ? =
* peer reviewed; * empirical studies * credibility in
subject * neutral, cred. est. source
WHAT IS CRITICAL ANALYSIS?
• To ‘analyse’: break information into elements or
component parts
• To be ‘critical’ (in an academic sense) is to
make careful judgement about information and
to evaluate its quality
• So, it is about your ability to be critical
(evaluate) of information and to make your own
judgements about it.
COMMON FORMS OF UNIVERSITY
WRITING FOR ASSIGNMENTS
In progressive order of challenge:
• Description Writing
• Summary Writing (what does the writer
say? What is this idea about?)
• Compare/Contrast Writing
• Cause-Effect Writing (why & what issues)
• Critical Analysis
CRITICAL ANALYSIS IS NOT:
• straight description of something
• making generalisations without supporting
evidence
• making assumptions without supporting
evidence
• ‘six of one & six of the other’ , i.e.
presenting ideas without discriminating
between them
University of Bradford, School of Management Effective Note-making
Effective Learning Service 14
If you don’t have any tutor lecture notes, you could use a ‘note and review’
approach, which uses two or three sides of A4 paper.
Notes
On the first one or two pages you note what you hear in the lecture (note-
taking).
Later, you go over the notes and summarise in your own words what the
main points were, add comments of your own and list follow-up tasks (note-
making).
There are blank sheets you can download from the Effective Learning Service
website. Go to the School HomePage, click onto ‘Resources’. Then ‘Effective
Learning Service’, then find ‘Learning Aids’.
There are two note taking/making blank sheets you can use: one relevant for
lectures, the other more useful for notes from reading. A completed example
of this latter worksheet is shown on the next page, with bullet point linear
notes summarising the main points of an article, but with the student’s own
comments added.
Date of lecture: Lecturer:
Module: Topic:
Notes
1
The main or key points of this lecture were:
2
University of Bradford, School of Management Effective Note-making
Effective Learning Service 15
NOTE-TAKING WORKSHEET (2)
Title of publication: Future revolutions: Unravelling the Uncertainties of life and work in the 21st century.
Date of publication: 1998
Author(s): David Mercer
Publisher: Orion Business Paperbacks
Vol/edition/Page number(s):
Subject
Main points:
Future trends – based on what 5,000 global organisations predict the world will look like
in 2050.
Main points made in the book:
• Individual choice - more important; Internet more prominent - for individual lifestyles; women
big+ role in the workplace.
• Flexible learning = more important, particularly post-grad. quas; distance-learning opps. will
increase + distance learning courses material = big business
• We will gain more control over our bodies, and particularly our brains; gain more access to
legalised drugs to improve memory and our social lives ( I think he under-estimates cultural
/religious objections )
• Longevity will increase in the developed world to 100+ years (but what about quality of life –
Alzheimer’s Disease)
• Microchip implants in our brains will develop our abilities to communicate with others,
including sharing our emotions telepathically with others (!!! This seems a bit improbable)
• These implants will also help us cope with increasing amounts of information. We will also be
able to store aspects of our identities, e.g. memories, in databanks (far- fetched/unlikely?)
• We will increase our use of electronic systems to communicate with others, e.g. three-
dimensional video systems; growth of electronic comms. will encourage more home working, -
but still be a need to meet colleagues socially
• The trend toward home working will result in less work-related mobility and will encourage the
development of community life. However, the lack of mobility may result in fewer houses
coming on the market for sale or rent (But this is an ageing society – people die= houses come
on market)
• Service sector work will expand and result in a shortage of skilled labour. Employers will need to
make work attractive to their employees in order to retain them; a movement away from working
in large multi-nat. cos, to more individual forms of working/self employment
University of Bradford, School of Management Effective Note-making
Effective Learning Service 16
Visual notes have been used for centuries for problem solving, particularly in
science and engineering. Ideas are presented in a visual, connected way,
showing linkages and relationships between elements.
In the last two decades the idea has captured the attention of trainers and
educationalists, largely due to the work of psychologist/author, Tony Buzan
(1989; 1999), who coined the term ‘Mind-mapping’. Essentially, the idea
involves drawing or building a diagram that illustrates free-association or
‘brain-storming’ approaches to thinking.
Mind Maps
The map involves a combination of words and images, and Buzan encourages
the use of at least three colours, symbols, and codes to highlight or
represent ideas.
The basic approach to producing a mind map is to start in the centre of the
page with a key word representing a concept.
From this key word a central line radiates out, linked to another word
associated with the starting concept word. From this central line, thinner
lines send out radial shoots. Each radial is connected to an off-shoot idea.
You can then build up a root-system picture of your thoughts and responses
linked to the central idea or concept.
(Wikipedia 2006)
b. Visual or Pattern Notes
University of Bradford, School of Management Effective Note-making
Effective Learning Service 17
Buzan argues that the approach works best if people relax and let their
minds go free and be unrestrained by conventional thinking. He argues it
encourages creative approaches to thinking and problem solving, as one
thought sparks off another. Mind-mapping is claimed to be effective in
helping people to visualise, structure and classify ideas.
Buzan has been successful in promoting his idea, and it has found many
champions and advocates in the world of business, education and training.
There are now many web sites promoting mind mapping software and
proclaiming the benefits of the process. The following are typical of the
claims about mind mapping that you will find on the web:
“Increases your productivity with a ‘ripple effect’ of efficiency through your entire team”
“Brings more clarity and focus to your thinking – Get more done, faster “
“Accelerate your company’s sales, profits, earnings and advance in your career”
But there are few studies so far to support the claims with hard evidence,
although one study is mentioned on page 11 of this booklet - and from this
particular study it is clear that mind mapping does not suit everyone.
However, it is likely to appeal to people who like to work visually and who
particularly like the free-association of ideas approach at the heart of mind
mapping.
Although there are many commercial software products on the market to
produce attractive mind maps, these are certainly not essential or necessary,
as the following illustration of a hand-drawn map shows (from Wikipedia
2006).
The main advantages of mind-mapping
would appear to be from the release of ideas
that is encouraged by the process.
The technique, therefore, may be particularly
useful in examinations, as a way of pre-
answer note making to identify and connect
the different elements that form part of an
answer.
Mind-mapping can also be a useful approach
to exam revision, as the process can reveal
what you know about a subject, and,
perhaps more importantly, what you don’t
know – and therefore need to learn.
University of Bradford, School of Management Effective Note-making
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Concept Mapping
At first glance, mind maps and concept maps (CMaps) appear to be very
similar in appearance.
However, the essential difference is that a mind map has one central
concept, from which ideas flow, whereas a CMap is a network of linked
concepts. The illustration below is an example using CMap software that can
be downloaded free from the Internet: available at
http://cmap.ihmc.us/download/
Concept maps are particularly useful to seek answers to a particular
question, called a focus question. So the focus question above is, ‘what are
concept maps?’ The primary question is usually at the top of the page and
cross links added between other concepts, with bridging words, e.g. Concept
maps-help to answer-Focus questions, which connect on to other
concepts, and so on.
The main advantages of CMaps appear to be in helping students to identify
and link key concepts by organizing and analyzing information. The result
can also be imported into assignments or into PowerPoint displays to
illustrate, graphically, understanding of linkages between ideas.
University of Bradford, School of Management Effective Note-making
Effective Learning Service 19
There is more positive research evidence about the impact of concept maps
in educational settings. But again, they do not suit everyone and the
software take practice and persistence to use.
It may be too, that people who prefer more linear maps do so because these
represent the final outcome of a thinking process that is similar to that
illustrated in concept maps; they feel they do not need to show the process:
the outcome is presented in the form of bullet points or other linear summary
notes.
But for students interested in exploring concept mapping further, there is
free software that can be downloaded to help you produce professional
looking maps: http://cmap.ihmc.us/
Also, the University has a site licence for the software ‘MindGenius’ to create
mind maps, with a facility to transfer document to Microsoft Word and
Powerpoint, and this is available on all student machines.
However, this is not essential if you are producing concept maps for personal
note making purposes, as you can produce hand-drawn versions, which can
serve the same purpose of helping you connect reading done on a particular
topic; see the example below. This student constructing the ‘Food Trail’ map
below has some drawing ability, but this is by no way essential!
(Note the focus question below at the start: ‘Where does your food come
from?”)
(source: Concept Maps 2006).
University of Bradford, School of Management Effective Note-making
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Fishbone Diagrams
Fishbone diagrams, or ‘Ishikawa diagrams’, named after Professor Kaoru
Ishikawa, the originator, are useful for analysis to identify and illustrate
cause and effect issues in any situation.
The problem is identified (tip of arrow) and ‘side bones’ are added, as
appropriate, to build up a structure perceived to be contributing to the
‘effect’.
Example
(Lau and Chan 2006).
These diagrams are now used regularly in quality management and are
particularly useful for group analysis and discussion of a problem, as
illustrated above.
However, they are also useful as an individual form of note making,
especially if you need to build a note picture of a cause and effect situation in
preparation for writing an assignment or tackling an exam question.
University of Bradford, School of Management Effective Note-making
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Main point
Supporting point
Supporting point
Supporting point
Supporting point
Source
Point
Point Point
Point
Point
Source
Point 1
Point 2Point 3
Point 4
Source
Using Word Graphics to Create Pattern Notes
You can use the diagram gallery on Microsoft Word to create pattern notes.
Go to ‘Insert’ on Word and click onto to ‘Diagram’ to select suitable pattern
notes.
Examples:
You can add as many boxes, circles or arrows as necessary.
University of Bradford, School of Management Effective Note-making
Effective Learning Service 22
Using a voice-recorder/Dictaphone to summarise the key ideas
verbally can work well for some students, as it can help them
to concentrate on reading and to summarise in their own
words what they have read.
The process of summarising what you have read, heard or seen into your
own words can, therefore, help you to focus on the main points and select
the right words to express a particular idea.
Listening to your own voice summarising notes you have made in your
own words is a powerful aid to memory and can be a particularly effective
tool for revision (Cottrell 2003).
The tapes can also be replayed in many situations away from the
library or allocated reading areas, e.g. listen while you exercise, drive
or travel on public transport.
c. Voice Notes
Voice Recognition Software
You can also combine audio and linear note approaches by using voice
recognition software. This will have a triple advantage of making you
concentrate on the main points, summarise them in your own words, and
give you a printed set of notes for revision purposes.
University of Bradford, School of Management Effective Note-making
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Other Aids to Note Taking and Making
Example:
Creative thinking in business can be advanced using a five-step approach. These
five key things are summarised by the mnemonic: FARCE’
F A R C E
FOUR-WAY
THINKING:
The way to break
out of rigid
thinking is to
look at the
problem from
four different
directions (front
to back; back to
front; bottom
up; & top down.
ALTERNATIVES:
Always look for
alternatives to the
‘obvious’ solution.
If you stop
looking, after
finding one answer
that seems to fit
the problem, you
may miss a much
better solution.
So, brainstorm a
problem to try and
find at least four
alternative
approaches to
solving it.
RE-COMBINE:
Once you have a
range of
alternatives, you
can then try and
combine these to
get a number of
creative solutions
to a problem.
CHOOSE &
CONSEQUENCES:
From these
combined ideas,
what is the best
one? And what
would be the
consequence of
choosing it?
EFFECT:
Then you have
to try it! You
put the idea
into effect,
otherwise all
your hard work
will be wasted.
(Rose 2000)
If you like playing with words, you will probably enjoy
making up mnemonics to help you remember lists.
You use the first letter of each word you need to
remember to make a new word – one that triggers
off your memory.
University of Bradford, School of Management Effective Note-making
Effective Learning Service 24
Summary
Note taking and making falls into three main groups: linear;
visual/pattern; and audio.
Effective note taking and making methods are those that best encourage
the process of review and recall of what has been learned, and encourage
integration of your own perspectives, comments and reflections.
Although all methods have their advocates and champions, no one
method has proven to be more effective than another. Personal
preferences and individual learning styles need to be taken into account,
and it is worth experimenting with a number of different approaches to
discover what works best for you. There is considerable scope too, for
experimentation by ‘mixing and matching’ styles of note taking and
making.
Commentators agree, however, that reviewing and discussing your notes
with at least one other person is particularly helpful for effective learning.
University of Bradford, School of Management Effective Note-making
Effective Learning Service 25
References
Bligh, D. (1998). What’s the Use of Lectures, 5th
edn. Exeter: Intellect.
Buzan, T. (1989). Use Your Head. London: BBC Publications.
Buzan, B. and Buzan, T. (1999). The Mind Map Book. London: BBC
Publications.
Concept Maps (2006). Available at
http://classes.aces.uiuc.edu/ACES100/Mind/CMap.html [Accessed 7 Aug.
2006].
Cottrell, S. (2003). The Study Skills Handbook. Basingstoke: Palgrave.
Hartley, J. (1980). Learning and Studying: A Research Perspective. London:
Routledge.
Hartley, P. and Bruckman, C.G. (2002). Business Communication. London:
Routledge.
Kiewra, K.A. (1987). Note-taking and Review: the Research and its
Implications. Instructional Science, 16, pp.133-249.
Kiewra, K. A. and Benton, S.L. (1988). The Relationship Between
Information-processing Ability and Notetaking. Contemporary Educational
Psychology 13:11, pp. 33-44
Lau, J. and Chan, J. (2006). Critical Thinking Web. Fishbone Diagrams.
Available at http://philosophy.hku.hk/think/sci/ce-diagram.php [Accessed 7
Aug. 2006].
Lowes, R., Peters, H. and Turner, M. (2004). The International Student’s
Guide: Studying in English at University. London: Sage Publications.
Novak, J.D. and Caňas A.J. (2006). The Theory Underlying Concept Maps
and How to Construct Them. Technical Report IHMC CMAP Tools 2006-01.
Available at
http://cmap.ihmc.us/Publications/ResearchPapers/TheoryCmaps/TheoryUnde
rlyingConceptMaps.htm [Accessed 7 Aug. 2006].
Rose, C. (2000) Master it Faster. London: The Industrial Society)
Sinfield, S. and Burns, T. (2003). Essential Study Skills: The Complete Guide
to Success at University. London: Sage Publications.
Wikipedia (2006). Mind Map. Available at
http://en.wikipedia.org/wiki/Mind_map [Accessed on 7 Aug. 2006].
University of Bradford, School of Management Effective Note-making
Effective Learning Service 26
FURTHER READING
These are all the titles in booklets in the ‘Effective Learning’ series:
1. Return to Part-time Study
2. Return to Full-time Study
3. The First Semester
4. Time Management
5. Accelerated Learning
6. 20 Tips for Effective Learning
7. Six Steps to Effective Reading
8. Effective Note Making
9. Effective Writing
10.Essay Writing (1) stages of essay writing
11.Essay Writing (2) planning and structuring your essays
12.Essay Writing (3) finding your own voice in essays
13. References and Bibliographies
14. Report Writing
15. Pass Your Exams
16. Your Assignment Results – and how to improve them
17. Presentations
18. Group Work
19. Introduction to Research and Research Methods
20. Foundations of Good Research
21. Writing Your Management Project Report or Dissertation
You can download any of these from the School of Management Homepages:
Resources– Effective Learning link, or contact the Effective Learning
Service, tel. 4414 (internal), Email: C.Neville@Bradford.ac.uk, or visit room
0.10 Airedale Building at the School of Management.
The booklets can also be found in the School of Management library, in the
foyer of the Airedale Building and in the main entrance/foyer of the Emm
Lane building. In the School of Management and J.B. Priestley libraries, there
is a study skills section at D.371.30281
© Colin Neville. University of Bradford, School of Management.
C.Neville@bradford.ac.uk August 2006.

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Effectivenotemaking

  • 2. University of Bradford, School of Management Effective Note-making Effective Learning Service 1 This is a typical scene in higher education: students in a lecture theatre, writing notes. However, why are they writing notes? Are they writing notes because they feel they should, or have they worked out a clear aim and purpose beforehand? Are they taking or making notes? And what do they do with the notes afterwards? This booklet examines the process of writing notes for learning purposes. It engages with four questions: 1. What’s the point of writing and keeping notes? 2. What evidence is there that writing notes can help you learn? 3. What’s the difference between note taking and note making? 4. What are the most effective ways of taking, making and using notes? EFFECTIVE NOTEMAKING
  • 3. University of Bradford, School of Management Effective Note-making Effective Learning Service 2 Students write notes during lectures, either on handouts produced by a lecturer or separately from these. They also take notes in tutorials and seminars and when reading independently. But why do students write notes? A number of writers and commentators on study skills, for example Cottrell (2003); Sinfield and Burns (2003); and Lowes, Peters and Turner (2004) offer similar reasons and explanations for writing and keeping notes: 1. What’s the Point of Writing and Keeping Notes? Why write notes? These are the arguments in support of the process Notes act as a summary or reinforcement of the main points of what you read, heard or saw; they are also an essential record of where information came from (for referencing purposes). They also remind you of other things you should do to continue learning, e.g. sources to check out; action to take. Notes can help you to concentrate on the lecture or reading; the note writing process can help you overcome distraction and can encourage you to become a more active, rather than passive, learner. Notes are, therefore, useful for future revision purposes, particularly in preparation for exams or writing assignments. They are an aid to memory. If you summarise in your own words, this can help you to remember the subject better, particularly in exams.
  • 4. University of Bradford, School of Management Effective Note-making Effective Learning Service 3 But what evidence is there that writing notes DOES achieve these things? Hartley (1998) has summarised the results of fifty-seven studies of the effectiveness of note taking, which were based on the perceptions of students. He suggests that there are three main reasons presented by students why they write notes: (1) To relieve boredom, and because of peer pressure – everyone is doing it! (2) Students believe the process will help them recall the content of lectures better in the future. (3) They feel the notes will help them to be more organised with their revision. And does it work? Of the fifty-seven studies Hartley reviewed, 34 (60%) suggested that the process of note writing did aid recall. He points outs, however, that the results are based on student perceptions and assumptions, rather than what may actually happen; the students believed the process of writing notes led to these outcomes. However, he also highlights over twenty studies that examined relationships between what was actually written in notes and the amount actually recalled by the students. The results of these studies tended to show moderate positive correlations (in the range of +0.20 to +0.50) between the amount noted and actually recalled (p.80). Hartley also cites other studies (i.e. Norton and Hartley 1986; and Nye et al 1984) that checked examination scripts against a range of sources, including the notes taken by the students, to see what sources were actually used. It appeared that a course textbook was the most widely used source (70% of students referred to it), with a key article next (over 50%), and 35% referring to their own notes in the exam. Hartley asserts that: 2. What evidence is there that writing notes can help you to learn?
  • 5. University of Bradford, School of Management Effective Note-making Effective Learning Service 4 “…the more sources a student used in answering the examination question, the higher the mark obtained” (Hartley 1998, p. 82). Other studies on note taking (reviewed and summarised by Bligh, 1998) suggest that students reviewing their notes in pairs do much better in recalling information than students working on their own. This would appear to relate to the process involved. Explaining an idea to another person makes you concentrate on the topic and choose your words carefully to express the right meaning. There may be a slight competitive element involved too, in that you don’t want to lose face, so you concentrate a bit harder. Both these factors can reinforce the learning. Kiewra (1987) found that the process of taking and reviewing notes was positively related to academic achievement. And in a follow-up study, Kiewra and Benton (1989) concluded that the "amount of note-taking is related to academic achievement" and the "ability to hold and manipulate propositional knowledge in working memory is related to the number of words, complex propositions, and main ideas recorded in notes." (p. 33). These last points are important ones. To be effective, notes must engage meaningfully with the subject, be well-organised, re-read and reviewed on a regular basis. What these studies, however, do not make explicit is what type of notes did the students take or make? Did one style of writing notes work better than another? Research interest and attention in recent years has turned, therefore, to the style of writing notes and quality of notes produced. Summary • There is some evidence that writing and keeping notes can help you recall what you have learned. • However, to be most effective notes must be well-organised and reviewed afterwards. • There is evidence that discussing your notes with another person is effective in aiding recall. • Research attention has turned in recent years to what types of notes are most effective in aiding recall.
  • 6. University of Bradford, School of Management Effective Note-making Effective Learning Service 5 In recent years, research attention has turned to encouraging students to be more active and analytical in the way they use notes, as this can result in ‘meaningful’ learning (Novak and Caňas 2006)- leading to potentially higher marks. This has led commentators to distinguish between note taking and note making, although both should feature in note writing strategies: one leads to the other. Note-making then, is when you have to actively select, organise and connect data and information that is particularly relevant and important to a deeper understanding of the subject. Note-making has the potential to become a more creative experience, as you can experiment with note making styles to see which work best for you. Note-making follows on from taking notes and happens when: (a) when you review your notes and re-organise them in a way that makes more sense or leads to more obvious connections between points; or (b) when you attempt to produce this type of note in the first place, particularly as you read. Note-taking is when you simply write what you hear in lectures, or from printed texts. If the subject is an unfamiliar one, this is often inevitable, particularly with international students who are trying hard to understand, follow and note what the lecturer is saying. But it should be regarded as the first-stage only of the process and should lead on to note-making. 2. Note Taking and Note Making
  • 7. University of Bradford, School of Management Effective Note-making Effective Learning Service 6 Note-making can happen when: Successful synthesis of ideas can follow when we read in pursuit of answers to a particular question that we ask of a topic e.g. “what is meant by the term ‘effective writing’?” We can then pursue answers to the questions we raise, e.g. look for common elements and connection points between commentators, e.g. Lauchman, R. (1998) Write for Results. New York: Amacom New Media. Cutts, M. (1995) The Plain English Guide: How to Write Clearly and Communicate Better. London: QPD. Joseph, A (1998) Put It In Writing: Learn How to Write Clearly, Quickly and Persuasively. New York: McGraw-Hill. These writers identify six features of effective writing in English and share similar views on each of these: • Short sentences • No redundant words • Use of familiar and unpretentious words • Favour the active to the passive voice on most occasions • A direct style of writing • Good punctuation (adapted from Hartley and Bruckman 2002 pp.173-4) 1. You synthesize your reading from a number of sources on the same topic A Venn Diagram works on the same principle; see: http://en.wikipedia.org/wiki/Venn_diagram
  • 8. University of Bradford, School of Management Effective Note-making Effective Learning Service 7 This is an example of a form of note making that attempts to show the connections visually between ideas in a journal article. “A Short History of the Future” report based on predictions by 5,000+ organisations on what world would look like in 2050, summary of main ideas Internet increasingly important to facilitate individual lifestyle choices; role of women will become more significant in the workplace We will gain more control over our bodies; particularly our brains; we’ll gain more access to legalised drugs to improve memory/enhance pleasure; 100+ lifespan will become the norm Microchip implants in our brains will develop our abilities to communicate with others We will be able to store aspects of our selves, e.g. memories, in databanks New technology will encourage more audio-visual & 3D electronic communications, between people in everyday life This will speed the trend to home working… will encourage development of community life; may reduce numbers of houses for sale or rent (less mobility?) Service sector work will expand; movement away from work in large companies; employers will need to make jobs more attractive to retain key staff Source: Mercer, D. (2003) A Short History of the Future. Enterprise. Dec 2002/Jan2003, issue 42, pp.28-31 2. You summarise for yourself the connections in any reading or from any lecture.
  • 9. University of Bradford, School of Management Effective Note-making Effective Learning Service 8 This is an example of a student adding his or her own comments and using a variation on the Cornell Method of note making. Source: Bridges, W. (1980). Transitions: Making sense of life’s changes. Reading, MA: Addison-Wesley Topic & key words Management of change Bridges 4 Stages of transition Individual responses to change Main points: Bridges identifies four stages of individual transition to change: disengagement, disidentification, disorientation and disenchantment; individuals must pass through these to change. Disengagement: breaking away from past activity; typical responses: loss of interest; unresponsive Disidentification: hanging on to the past; distorted view of future; typical responses: pessimism about new situation Disenchantment: anger at new changes; typical responses: self pity; sabotage; back-stabbing Disorientation: lost and confused; typical behaviours: continually asking questions/seeking reassurance Comments Does this apply to everyone experiencing change? What about those who seek change out? Does this apply to all cultures? How did Bridges arrive at this idea? The book was published 1980; how valid is the idea now? The ‘comments’ section is an opportunity to write down the questions that occur to you from the reading. You can pursue answers to these questions and incorporate the answers in your assignment. If you do this you are moving from description (which is important in assignments) to analysis (which is essential for degree level study). 3. You add your own critical comments to what you read or hear
  • 10. University of Bradford, School of Management Effective Note-making Effective Learning Service 9 Summary Note-Taking Note-Making A process that involves writing or recording what you hear or read in a descriptive way. This is the first stage of the process of producing effective notes. An advanced process that involves reviewing, synthesizing, connecting ideas from the lecture or reading and presenting the information in a readable, creative way; and in a way that will stick in your mind. • Note-taking is often inevitable in lectures, particularly when you are faced with a new subject – and in a language secondary to your mother tongue. Lectures are often delivered at a fast pace, so most students concentrate on taking notes: recording accurately what the lecturer has said. • However, taking notes should be the first stage of the process. • Note-making happens when you engage more actively and creatively afterwards with the notes you have taken. This involves reviewing them and trying to organise and connect ideas from the lectures. • Note-making can also be the first approach to writing notes from reading, as you have more time in this situation to organise, synthesize and present your notes in a way that makes sense to you. It also gives you an opportunity to be creative; why write dull notes, when they can be interesting to look at?
  • 11. University of Bradford, School of Management Effective Note-making Effective Learning Service 10 There is no one best or effective way of taking or making notes, although each method has its champions and advocates. The ‘best’ method is the one that works best for you. Essentially, note taking styles fall into three main types: a. Linear Notes b. Visual or Pattern Notes c. Voice Notes However, there is no reason why visual elements cannot be integrated into linear notes. Making notes is a study technique that is wide open to new, creative and imaginative approaches that work for you. Linear notes are those that summarise, using sentences, half-sentences or abbreviations, the main points heard or read. To be most effective, there needs to be two levels of engagement with linear notes: 4. What are the most effective ways of taking, making and using notes? Level 1 Summarising the main points from a lecture or other source Level 2 Can include one or more of: • Review and re-organisation of notes • Connecting and synthesizing ideas • Adding your own personal comments and reflections on the ideas summarised See page 8 for example of two levels of engagement in linear notes a. Linear Notes
  • 12. University of Bradford, School of Management Effective Note-making Effective Learning Service 11 Example of Linear Note Taking/Making This is an approach that combines note taking and making, and is particularly useful for notes from reading. In the right hand column the main points from the reading episode are recorded. In the left hand column, you can then highlight any key points or questions raised by the experiment and add a summary or comment at the bottom. This converts a passive process into something more active, and into note making. It is important to take careful note of the source for citation and referencing purposes in assignments. Source: Farrand, P., Hussaain, F. and Hennessy, E. (2002). The Efficacy of the Mind Map Technique. Medical Education, May, vol. 36, p.426. Topic & key words/issues Topic: Does Mind-Mapping work? What other methods used? Had they some or all seen it before Why? Key points Main points: A test involving two groups of 2nd & 3rd yr. medical students, 50 in total, to see if ‘Mind-mapping’ note-taking study technique improved memory of something read. Two groups – one used mind-mapping technique for notes; the other groups used other methods of note making; students randomly assigned to groups. Individuals in both groups asked to read a 600 word passage of text & take notes on it. After an ‘interfering task’, groups tested on their recall of the text the same day, and again a week later. No difference in result in short term. However, at 1 week, the recall of detail in the mind map group was greater by 10%. However motivation for the technique used was lower in the mind map group; if motivation could have been made equal in the groups, the improvement with mind mapping would have been 15% (95% CI 3% to 27%). Comments/Summary Some resistance to mind-mapping in the group – why? What didn’t they like about it? Was resistance a reaction to the experiment or to the MM technique, or both? They were all medical students, was this a factor in the resistance? Don’t force this technique on people – doesn’t work for everyone. What other experiments done on MM techniques? For maximum impact you would now need to follow up some of the questions raised. The notes would also have to be filed in an organised way that leads to easy retrieval of the information when needed.
  • 13. University of Bradford, School of Management Effective Note-making Effective Learning Service 12 Source Main points Other Examples of Linear Note Making Include: Photocopying sections of a book or journal articles and highlighting key sections and adding comments of your own, or writing key words in margins. File these alphabetically by author, as this makes compiling your bibliography or list of references easier. Writing on ready-punch file paper. These can be moved easily around in a lever arched file. Write one major point on a different sheet and file them alphabetically by author, for same reasons as above. Cards record system (filed by subject or author)
  • 14. University of Bradford, School of Management Effective Note-making Effective Learning Service 13 Linear Notes and Lectures Lecturers will often make PowerPoint notes available before the lecture. The notes supplied are usually ‘skeleton’ outlines of the topic and you are usually expected to add to them as the lecture progresses, and space is usually provided on the notes for this purpose. At the end of a lecture it is important to review your own notes to make sure you understand them! It can be particularly useful to review notes with at least one other person to compare your comments with theirs and to make sure you did not miss anything. Des. Wr. = usually features in background/context part of an assignment S/W = best to use own words; not copy; keep copying of quotes to a min. C and E = fishbone technique good for this? CA = the 5W and 1H approach suggested ‘Critical’ = can mean agreeing too; Use what/why/when/who/how questions Seeing both sides of argument – but making own mind up ; about using evidence = referencing (Harvard) Evid. – nds to be reliable; take care with www sites What’s Cred. Evid ? = * peer reviewed; * empirical studies * credibility in subject * neutral, cred. est. source WHAT IS CRITICAL ANALYSIS? • To ‘analyse’: break information into elements or component parts • To be ‘critical’ (in an academic sense) is to make careful judgement about information and to evaluate its quality • So, it is about your ability to be critical (evaluate) of information and to make your own judgements about it. COMMON FORMS OF UNIVERSITY WRITING FOR ASSIGNMENTS In progressive order of challenge: • Description Writing • Summary Writing (what does the writer say? What is this idea about?) • Compare/Contrast Writing • Cause-Effect Writing (why & what issues) • Critical Analysis CRITICAL ANALYSIS IS NOT: • straight description of something • making generalisations without supporting evidence • making assumptions without supporting evidence • ‘six of one & six of the other’ , i.e. presenting ideas without discriminating between them
  • 15. University of Bradford, School of Management Effective Note-making Effective Learning Service 14 If you don’t have any tutor lecture notes, you could use a ‘note and review’ approach, which uses two or three sides of A4 paper. Notes On the first one or two pages you note what you hear in the lecture (note- taking). Later, you go over the notes and summarise in your own words what the main points were, add comments of your own and list follow-up tasks (note- making). There are blank sheets you can download from the Effective Learning Service website. Go to the School HomePage, click onto ‘Resources’. Then ‘Effective Learning Service’, then find ‘Learning Aids’. There are two note taking/making blank sheets you can use: one relevant for lectures, the other more useful for notes from reading. A completed example of this latter worksheet is shown on the next page, with bullet point linear notes summarising the main points of an article, but with the student’s own comments added. Date of lecture: Lecturer: Module: Topic: Notes 1 The main or key points of this lecture were: 2
  • 16. University of Bradford, School of Management Effective Note-making Effective Learning Service 15 NOTE-TAKING WORKSHEET (2) Title of publication: Future revolutions: Unravelling the Uncertainties of life and work in the 21st century. Date of publication: 1998 Author(s): David Mercer Publisher: Orion Business Paperbacks Vol/edition/Page number(s): Subject Main points: Future trends – based on what 5,000 global organisations predict the world will look like in 2050. Main points made in the book: • Individual choice - more important; Internet more prominent - for individual lifestyles; women big+ role in the workplace. • Flexible learning = more important, particularly post-grad. quas; distance-learning opps. will increase + distance learning courses material = big business • We will gain more control over our bodies, and particularly our brains; gain more access to legalised drugs to improve memory and our social lives ( I think he under-estimates cultural /religious objections ) • Longevity will increase in the developed world to 100+ years (but what about quality of life – Alzheimer’s Disease) • Microchip implants in our brains will develop our abilities to communicate with others, including sharing our emotions telepathically with others (!!! This seems a bit improbable) • These implants will also help us cope with increasing amounts of information. We will also be able to store aspects of our identities, e.g. memories, in databanks (far- fetched/unlikely?) • We will increase our use of electronic systems to communicate with others, e.g. three- dimensional video systems; growth of electronic comms. will encourage more home working, - but still be a need to meet colleagues socially • The trend toward home working will result in less work-related mobility and will encourage the development of community life. However, the lack of mobility may result in fewer houses coming on the market for sale or rent (But this is an ageing society – people die= houses come on market) • Service sector work will expand and result in a shortage of skilled labour. Employers will need to make work attractive to their employees in order to retain them; a movement away from working in large multi-nat. cos, to more individual forms of working/self employment
  • 17. University of Bradford, School of Management Effective Note-making Effective Learning Service 16 Visual notes have been used for centuries for problem solving, particularly in science and engineering. Ideas are presented in a visual, connected way, showing linkages and relationships between elements. In the last two decades the idea has captured the attention of trainers and educationalists, largely due to the work of psychologist/author, Tony Buzan (1989; 1999), who coined the term ‘Mind-mapping’. Essentially, the idea involves drawing or building a diagram that illustrates free-association or ‘brain-storming’ approaches to thinking. Mind Maps The map involves a combination of words and images, and Buzan encourages the use of at least three colours, symbols, and codes to highlight or represent ideas. The basic approach to producing a mind map is to start in the centre of the page with a key word representing a concept. From this key word a central line radiates out, linked to another word associated with the starting concept word. From this central line, thinner lines send out radial shoots. Each radial is connected to an off-shoot idea. You can then build up a root-system picture of your thoughts and responses linked to the central idea or concept. (Wikipedia 2006) b. Visual or Pattern Notes
  • 18. University of Bradford, School of Management Effective Note-making Effective Learning Service 17 Buzan argues that the approach works best if people relax and let their minds go free and be unrestrained by conventional thinking. He argues it encourages creative approaches to thinking and problem solving, as one thought sparks off another. Mind-mapping is claimed to be effective in helping people to visualise, structure and classify ideas. Buzan has been successful in promoting his idea, and it has found many champions and advocates in the world of business, education and training. There are now many web sites promoting mind mapping software and proclaiming the benefits of the process. The following are typical of the claims about mind mapping that you will find on the web: “Increases your productivity with a ‘ripple effect’ of efficiency through your entire team” “Brings more clarity and focus to your thinking – Get more done, faster “ “Accelerate your company’s sales, profits, earnings and advance in your career” But there are few studies so far to support the claims with hard evidence, although one study is mentioned on page 11 of this booklet - and from this particular study it is clear that mind mapping does not suit everyone. However, it is likely to appeal to people who like to work visually and who particularly like the free-association of ideas approach at the heart of mind mapping. Although there are many commercial software products on the market to produce attractive mind maps, these are certainly not essential or necessary, as the following illustration of a hand-drawn map shows (from Wikipedia 2006). The main advantages of mind-mapping would appear to be from the release of ideas that is encouraged by the process. The technique, therefore, may be particularly useful in examinations, as a way of pre- answer note making to identify and connect the different elements that form part of an answer. Mind-mapping can also be a useful approach to exam revision, as the process can reveal what you know about a subject, and, perhaps more importantly, what you don’t know – and therefore need to learn.
  • 19. University of Bradford, School of Management Effective Note-making Effective Learning Service 18 Concept Mapping At first glance, mind maps and concept maps (CMaps) appear to be very similar in appearance. However, the essential difference is that a mind map has one central concept, from which ideas flow, whereas a CMap is a network of linked concepts. The illustration below is an example using CMap software that can be downloaded free from the Internet: available at http://cmap.ihmc.us/download/ Concept maps are particularly useful to seek answers to a particular question, called a focus question. So the focus question above is, ‘what are concept maps?’ The primary question is usually at the top of the page and cross links added between other concepts, with bridging words, e.g. Concept maps-help to answer-Focus questions, which connect on to other concepts, and so on. The main advantages of CMaps appear to be in helping students to identify and link key concepts by organizing and analyzing information. The result can also be imported into assignments or into PowerPoint displays to illustrate, graphically, understanding of linkages between ideas.
  • 20. University of Bradford, School of Management Effective Note-making Effective Learning Service 19 There is more positive research evidence about the impact of concept maps in educational settings. But again, they do not suit everyone and the software take practice and persistence to use. It may be too, that people who prefer more linear maps do so because these represent the final outcome of a thinking process that is similar to that illustrated in concept maps; they feel they do not need to show the process: the outcome is presented in the form of bullet points or other linear summary notes. But for students interested in exploring concept mapping further, there is free software that can be downloaded to help you produce professional looking maps: http://cmap.ihmc.us/ Also, the University has a site licence for the software ‘MindGenius’ to create mind maps, with a facility to transfer document to Microsoft Word and Powerpoint, and this is available on all student machines. However, this is not essential if you are producing concept maps for personal note making purposes, as you can produce hand-drawn versions, which can serve the same purpose of helping you connect reading done on a particular topic; see the example below. This student constructing the ‘Food Trail’ map below has some drawing ability, but this is by no way essential! (Note the focus question below at the start: ‘Where does your food come from?”) (source: Concept Maps 2006).
  • 21. University of Bradford, School of Management Effective Note-making Effective Learning Service 20 Fishbone Diagrams Fishbone diagrams, or ‘Ishikawa diagrams’, named after Professor Kaoru Ishikawa, the originator, are useful for analysis to identify and illustrate cause and effect issues in any situation. The problem is identified (tip of arrow) and ‘side bones’ are added, as appropriate, to build up a structure perceived to be contributing to the ‘effect’. Example (Lau and Chan 2006). These diagrams are now used regularly in quality management and are particularly useful for group analysis and discussion of a problem, as illustrated above. However, they are also useful as an individual form of note making, especially if you need to build a note picture of a cause and effect situation in preparation for writing an assignment or tackling an exam question.
  • 22. University of Bradford, School of Management Effective Note-making Effective Learning Service 21 Main point Supporting point Supporting point Supporting point Supporting point Source Point Point Point Point Point Source Point 1 Point 2Point 3 Point 4 Source Using Word Graphics to Create Pattern Notes You can use the diagram gallery on Microsoft Word to create pattern notes. Go to ‘Insert’ on Word and click onto to ‘Diagram’ to select suitable pattern notes. Examples: You can add as many boxes, circles or arrows as necessary.
  • 23. University of Bradford, School of Management Effective Note-making Effective Learning Service 22 Using a voice-recorder/Dictaphone to summarise the key ideas verbally can work well for some students, as it can help them to concentrate on reading and to summarise in their own words what they have read. The process of summarising what you have read, heard or seen into your own words can, therefore, help you to focus on the main points and select the right words to express a particular idea. Listening to your own voice summarising notes you have made in your own words is a powerful aid to memory and can be a particularly effective tool for revision (Cottrell 2003). The tapes can also be replayed in many situations away from the library or allocated reading areas, e.g. listen while you exercise, drive or travel on public transport. c. Voice Notes Voice Recognition Software You can also combine audio and linear note approaches by using voice recognition software. This will have a triple advantage of making you concentrate on the main points, summarise them in your own words, and give you a printed set of notes for revision purposes.
  • 24. University of Bradford, School of Management Effective Note-making Effective Learning Service 23 Other Aids to Note Taking and Making Example: Creative thinking in business can be advanced using a five-step approach. These five key things are summarised by the mnemonic: FARCE’ F A R C E FOUR-WAY THINKING: The way to break out of rigid thinking is to look at the problem from four different directions (front to back; back to front; bottom up; & top down. ALTERNATIVES: Always look for alternatives to the ‘obvious’ solution. If you stop looking, after finding one answer that seems to fit the problem, you may miss a much better solution. So, brainstorm a problem to try and find at least four alternative approaches to solving it. RE-COMBINE: Once you have a range of alternatives, you can then try and combine these to get a number of creative solutions to a problem. CHOOSE & CONSEQUENCES: From these combined ideas, what is the best one? And what would be the consequence of choosing it? EFFECT: Then you have to try it! You put the idea into effect, otherwise all your hard work will be wasted. (Rose 2000) If you like playing with words, you will probably enjoy making up mnemonics to help you remember lists. You use the first letter of each word you need to remember to make a new word – one that triggers off your memory.
  • 25. University of Bradford, School of Management Effective Note-making Effective Learning Service 24 Summary Note taking and making falls into three main groups: linear; visual/pattern; and audio. Effective note taking and making methods are those that best encourage the process of review and recall of what has been learned, and encourage integration of your own perspectives, comments and reflections. Although all methods have their advocates and champions, no one method has proven to be more effective than another. Personal preferences and individual learning styles need to be taken into account, and it is worth experimenting with a number of different approaches to discover what works best for you. There is considerable scope too, for experimentation by ‘mixing and matching’ styles of note taking and making. Commentators agree, however, that reviewing and discussing your notes with at least one other person is particularly helpful for effective learning.
  • 26. University of Bradford, School of Management Effective Note-making Effective Learning Service 25 References Bligh, D. (1998). What’s the Use of Lectures, 5th edn. Exeter: Intellect. Buzan, T. (1989). Use Your Head. London: BBC Publications. Buzan, B. and Buzan, T. (1999). The Mind Map Book. London: BBC Publications. Concept Maps (2006). Available at http://classes.aces.uiuc.edu/ACES100/Mind/CMap.html [Accessed 7 Aug. 2006]. Cottrell, S. (2003). The Study Skills Handbook. Basingstoke: Palgrave. Hartley, J. (1980). Learning and Studying: A Research Perspective. London: Routledge. Hartley, P. and Bruckman, C.G. (2002). Business Communication. London: Routledge. Kiewra, K.A. (1987). Note-taking and Review: the Research and its Implications. Instructional Science, 16, pp.133-249. Kiewra, K. A. and Benton, S.L. (1988). The Relationship Between Information-processing Ability and Notetaking. Contemporary Educational Psychology 13:11, pp. 33-44 Lau, J. and Chan, J. (2006). Critical Thinking Web. Fishbone Diagrams. Available at http://philosophy.hku.hk/think/sci/ce-diagram.php [Accessed 7 Aug. 2006]. Lowes, R., Peters, H. and Turner, M. (2004). The International Student’s Guide: Studying in English at University. London: Sage Publications. Novak, J.D. and Caňas A.J. (2006). The Theory Underlying Concept Maps and How to Construct Them. Technical Report IHMC CMAP Tools 2006-01. Available at http://cmap.ihmc.us/Publications/ResearchPapers/TheoryCmaps/TheoryUnde rlyingConceptMaps.htm [Accessed 7 Aug. 2006]. Rose, C. (2000) Master it Faster. London: The Industrial Society) Sinfield, S. and Burns, T. (2003). Essential Study Skills: The Complete Guide to Success at University. London: Sage Publications. Wikipedia (2006). Mind Map. Available at http://en.wikipedia.org/wiki/Mind_map [Accessed on 7 Aug. 2006].
  • 27. University of Bradford, School of Management Effective Note-making Effective Learning Service 26 FURTHER READING These are all the titles in booklets in the ‘Effective Learning’ series: 1. Return to Part-time Study 2. Return to Full-time Study 3. The First Semester 4. Time Management 5. Accelerated Learning 6. 20 Tips for Effective Learning 7. Six Steps to Effective Reading 8. Effective Note Making 9. Effective Writing 10.Essay Writing (1) stages of essay writing 11.Essay Writing (2) planning and structuring your essays 12.Essay Writing (3) finding your own voice in essays 13. References and Bibliographies 14. Report Writing 15. Pass Your Exams 16. Your Assignment Results – and how to improve them 17. Presentations 18. Group Work 19. Introduction to Research and Research Methods 20. Foundations of Good Research 21. Writing Your Management Project Report or Dissertation You can download any of these from the School of Management Homepages: Resources– Effective Learning link, or contact the Effective Learning Service, tel. 4414 (internal), Email: C.Neville@Bradford.ac.uk, or visit room 0.10 Airedale Building at the School of Management. The booklets can also be found in the School of Management library, in the foyer of the Airedale Building and in the main entrance/foyer of the Emm Lane building. In the School of Management and J.B. Priestley libraries, there is a study skills section at D.371.30281 © Colin Neville. University of Bradford, School of Management. C.Neville@bradford.ac.uk August 2006.