The letter confirms that the writer will be taking a one week leave of absence starting January 3rd due to an upcoming minor surgery. They have handed over responsibilities for two major projects to their colleague Sarah Parker. After the initial recovery period, the writer will be available by phone and plans to return to work on January 9th as agreed.

1. 701-235 Sherbrooke St.
Montreal, QC H3C 1L4
January 11, 20xx
Dear Frank,
All the best to you for the New Year! How are things going in the Land of the
Rising Sun? I must say, I really envy you getting that Tokyo gig with the
company. Somehow they overlooked me on that one and I am forced to slug it
out here through another frigid and snowy Montreal winter. Brrrr!
I heard through the grapevine that business is going well there. Rumor has it
that you guys are just about to close a big deal with the Japanese government
for an M-750 Simulator. Great news! Good forthe company and good for you.
Keep up the great work!
Did you hear about Margie Bronson suddenly leaving the company just before year-end? It was a bit of a shock
to say the least. She gave one week's notice and was gone.Nobody knows for sure what's up with her but
rumors have been flying fast and furious that she went through a bit of a personalmeltdown and has now gone
underground to lick her wounds for a while. There could be some truth to that since her long time relationship
ended recently and three months ago she was passed overfor that director position that was up for grabs.I'll
keep you posted when we find out more.
As for me, I am quite busy these days on the Branscombe Systems Project. We are entering Phase Two now,
and that is expected to run for three years,at least. Frank Schindler is Senior Project Manager and I am Team
Leader of the Embedded Systems Group. I am enjoying it so far. WhetherI'll feel the same way in three years,
I'm not sure. By then I might be ready to join you in Japan.
I'm still kicking butt in the squash court and am managing to get in two or three matches per week. What about
squash in Japan? Have you been able to play any over there? Are there even any squash courts? Isuppose since
you are in Tokyo there must be some. Let me know.
I have to go now and attend to family duties. Jonathon needs some help with his homework and Angie wants me
to fix something in the kitchen. You single guys traveling the world sure are lucky!
Keep me posted wheneveryou can. I really enjoy receiving your letters and getting the details of your life in
Japan.
Your squash buddy,
Dave

2. Dear Susan,
It feels like such a long time since the last time I saw you. I know it's only
been several weeks since I saw you. So far my summer has been great!
I spend my all my weekends at the beach. I am getting a nice tan and you
can no longer say I am paler than you. I have been playing lots of volleyball,
surfing and building a nice collection of sea shells. Just this past weekend I took
second place in a sandcastle building contest!
On the weekdays I work. I drive an ice cream truck around and sell ice cream to the kids. It is so cool. It is
a combination of the two things I love most, ice cream and kids. The pay isn't too great but I love the job so
much.
I hope the summer's been going well for you too. There's only a month and a half left in summer vacation
and after that it's back to school. Would you like to meet up some time before schoolstarts?
506 Country Lane
North Baysville, CA 53286
July 16, 2007
Your friend,
Signature

3. Chelrin Thomas
1st January, 2011
To,
Dodo D'Souza
HR Manager
Goodwill Associates
New York
Dear D'Souza,
Subject: Leave of Absence…
I am writing to confirm that I shall not be in the office fora period of one
week and shall be on a leave of absence starting 3rd January, 2011.As
you are already aware, I will be undergoing a minor surgery on 3rd
January, 2011,which will require one week of complete rest.
I am involved in two major projects at present with Fairfield technologies
and Bluestar Enterprises. I have handed over my responsibilities to my
colleague Sarah Parker, who is well versed with the projects and will
handle the same without any problem. Postthe initial period of two days,
when I shall be under sedation and complete rest,I shall be available via
phone.
I shall rejoin and resume work on 9th January, 2011,as agreed.
Thanking you.
Yours sincerely,
Signature
Chelrin Thomas

4. 3519 Front Street
Mount Celebres, CA 65286
October 5, 2004
Ms. Betty Johnson
Accounts Payable
The Cooking Store
765 Berliner Plaza
Industrial Point, CA 68534
Dear Ms. Johnson:
It has come to my attention that your company, The Cooking Store has been late
with paying their invoices for the past three months.
In order to encourage our customers to pay for their invoices before the due
date, we have implemented a discount model where we'll give you 2% off your
invoice if you pay us within 10 days of receiving the invoice.
I hope that everything is going well for you and your company. You are one of
our biggest customers, and we appreciate your business. If you have any
questions, feel free to contact me at (555) 555-5555.
Sincerely,
Signature
Bob Powers
Accounts Receivable

5. 65 Market Street
Val Haven, CT 95135
June 30, 2004
Customer Service
Cool Sports, LLC
8423 Green Terrace Road
Asterville, WA 65435
Dear Sir or Madam:
I have recently ordered a new pair of soccercleats (item #6542951) from your
website on June 21. I received the order on June 26. Unfortunately, when I
opened it, I saw that the cleats were used. The cleats had dirt all over it and
there was a small tear in front of the part where the left toe would go. My order
number is AF26168156.
To resolve the problem, I would like you to credit my accountfor the amount
charged for my cleats; I have already went out and bought a new pair of cleats
at my local sporting goods storeso sending another would result in me having
two pairs of the same cleats.
Thank you for taking the time to read this letter. I have been a satisfied
customer of your company for many years and this is the first time I have
encountered a problem. If you need to contact me, you can reach me at (555)
555-5555.
Sincerely,
Signature
Ken Thomas

6. 5868 Maple Wood Street
Fairfield, PA 37626
November 29, 2004
Mr. Joseph Bicman
358 Noncook Road
John's Town, PA 57323
Dear Mr. Bicman:
I apologize for the mix-up of order #: 26429782. We have just implemented a
new packaging system that still has a few bugs that still needs to be worked out,
but we did fix your order and sent it out this morning. For your trouble, we have
enclosed a $25 gift certificate which can be used at any of our stores. Once
again I would like to apologize for the mix-up in your order and any
inconveniences this may have caused you.
Sincerely,
Signature
Scott Mahoney
Customer Service Manager

7. REGAL DEPARTMENTAL STORE
Old Country Road,
London.
14th June - 1998
To :
Messrs Lords Electricals,
Glf Road,
London.
Dear Sirs,
We wish to buy following electric equipment for our new
office. We should be grateful if you would kindly quote your
lowest rates for these items. The quantity we wish to buy is
mentioned against each item. It would be helpful to us if you
could quote rates which will remain valid for at least two
months as the purchase procedure may take quite some time.
1. 20 Bulbs 100 W
2. 20 Bulbs 60 W
3. 20 Bulbs 60 W. milky
4. 40 Tubes (full size)
5. 60 tubes (half size)
we wish to inaugurate our office by 1st
March, therefore,
we would like the equipment to be delivered to us by 15th
February.
Please inform us about the guarantee period and after-
sales facility offered by you.
We look forward to hearing from you soon.

8. Yours faithfully,
Ram

9. Dear Mr. Augustine,
Thank you for allowing us the opportunity to bid on the Marina Reservoir. We are willing to enter into a
6-year contract, but reserve the right to review the pricing structure after 3 years.
We are pleased to submit the following bid quotation:
• Breakwater Barriers - $130,000,000
• Installation of Concrete Fixtures- $20,000,000
• Quality Maintenance and Standards Upkeep (6 years)- $20,000,000
These quotation prices are for services and construction pre-fabs delivered in accordance with the
project's timetable. Plus any state applicable taxes are included in our pricing proposal.
All future prices will be those in effect the day of shipment, Free on Board destination. Our credit
terms are 60% percent upon execution of contract and 40% percent upon delivery.
Please feel to get in touch with me at 555-7868 about any of the specifics of this quotation. Again,
thank you for considering Amsted Associates for your large scale development projects.
Best Regards,
Marc Reynolds

20. nssarap@gmail.com 9422548017