LEARNING OBJECTIVES By the end of training, you will be able to: 1. Differentiate between effective and ineffective delegation. 2. Apply Covey’s quadrant for task prioritization. 3. Understand how to monitor the delegation process to ensure success. 4. Assign work and delegate appropriately. LEARNING ACTIVITIES AND MANAGEMENT TOOLS This manual provides you with plenty of opportunities to discuss with other colleagues how you plan to apply the learning from this module once you are back to your workplace. You will have the chance to participate in guided discussions and group work in order to acquire the basics effective delegation. The participant manual for this module equips you with a complete kit that includes a series of effective delegation tools such as:  Covey’s Time Management Matrix;  Levels of Delegation;  5 Steps to a successful implementation of delegation;

1. Effective Delegation
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2. Introduction
Introduce your partner to other participants:
Name?
Last Name?
Position?
Place of duty?
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3. Golden Rules
Disturb! Help!
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Anything else?

4. Punishment for late Comers?
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What is the Solution?

6. What will you learn in this module?
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7. Objectives
AT THE END OF THIS MODULE YOU WILL BE ABLE
• To define the importance of delegation for managers
and employees .
• To define what is effective delegation
• To use Covey’s quadrant for task prioritization
• To define three levels of delegation
• To apply delegation effectively by using 5-steps
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8. Pre-Evaluation
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Pre
Evaluation

9. Parking Lot Ah Ha! Sheet
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10. Why Delegation
Six reasons why you must delegate:
 You cannot do everything alone.
 You aren’t the expert in every field;
 You do not have limitless time to do everything;
 You need time to manage;
 You need to develop your team members;
 You need to motivate your team members;
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11. Delegation and Seniority
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0
10
20
30
40
50
60
70
80
90
100
Senior Manager Mid Manager Front line
supervisor
doing
delegating

12. Covey’s Task Prioritization Matrix
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high
URGENCY
Q3
Urgent not Important
Q1
Urgent and Important
Q4
Not Important not Urgent
Q2
Important not Urgent
low IMPORTANCE high

13. Covey’s Task Prioritization Matrix
• Delegation is not equal to giving power away;
• Delegation is one of the most valuable skills
you will ever learn;
• By delegating the tasks that you don’t really
need to do (Q3 and Q4), you free up time for
those high-reward tasks (Q1 and Q2);
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14. Levels of Delegation
I; Complete Supervision:
• gives the employee the least independence, but it gives you
the most control.
• should not be used often.
• it can be used in situations such as:
o task is dangerous and the employee is not familiar with
it.
o task has important organizational, financial, or legal
implications.
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15. Levels of Delegation
II; Partial Supervision:
• good balance between employee freedom and
manager supervision.
• the employee does the task on their own, but the
supervisor monitors the work, evaluates progress, and
keeps a close eye on how things are moving along.
• To maximize your delegating potential, add more levels
of complexity as the employee becomes more
comfortable with the task.
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16. Levels of Delegation
III; Complete Independence:
• the employee does the task completely on their own.
• Spot-checks and progress updates are important.
BE CAREFUL!
 Too low, and the employee may feel distrusted.
 Too high, and you may find a disaster on your hands.
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17. Five Steps of Effective Delegation
1. Deciding to delegate.
2. To whom should you delegate.
3. Planning and providing guidance.
4. Monitoring and Feedback.
5. Supporting to improve.
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18. Wrap-Up
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What important and relevant
questions related to the
contents covered by this training
module remained open for you?

19. Final Evaluation
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Post
Evaluation

20. Good luck with your effective delegation!
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