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Effective Delegation

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This presentation explains the practice of delegation and explains the adage, "The best manager is the person with the least amount to do."

Published in: Business, Technology
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Effective Delegation

  1. 1. Effective Delegation Tommy Mack Organization www.tommymack.org Tommy “Mack” McEldowney ©2009 Tommy Mack Organization. All rights reserved
  2. 2. EFFECTIVE DELEGATION <ul><li>The higher an owner or employee progresses in an organization, the greater their area of responsibilities. At some point the scope of responsibility becomes larger than one person can handle. </li></ul><ul><li>One must delegate authority and responsibilities to others in order to continue to properly perform and to meet the needs of the business. </li></ul><ul><li>Two major benefits of delegation are to distribute the work and to develop subordinates. </li></ul>©2009 Tommy Mack Organization. All rights reserved
  3. 3. PRINCIPLES OF DELEGATION <ul><li>The process of identifying elements that can be delegated to others in the organization can be achieved with the following classifications: </li></ul><ul><li>“ A” items -- a few duties are the most important and cannot be delegated or only you can perform them. </li></ul><ul><li>“ B” items -- some duties are important but not critical and may be or could be delegated. </li></ul><ul><li>“ C” items -- a great number of duties are necessary to the business but of lesser importance; these should be delegated. </li></ul>©2009 Tommy Mack Organization. All rights reserved
  4. 4. KEEPING CONTROL <ul><li>When you manage through others, it is essential that you keep control by holding subordinates accountable for their actions. </li></ul><ul><li>Strike a balance. Do not get so close that you are looking over their shoulder. Do not become so far removed that you do not know what is going on. </li></ul><ul><li>Get feedback to keep yourself informed through reports or meetings. Reports provide timely information at the right time. Meetings permit dialog on activities, accomplishments, and problems -- an important part of the communications process. </li></ul>©2009 Tommy Mack Organization. All rights reserved
  5. 5. RULES FOR DELEGATION <ul><li>Make sure subordinates clearly understand the task. Have subordinates describe what it is they think you want them to accomplish. </li></ul><ul><li>Make sure the employee has the skill, talent, and ability to perform the job. Don’t delegate a job destined to result in failure or frustration. </li></ul><ul><li>Allow the subordinate latitude in how the job should performed. Your way is not the only way. </li></ul><ul><li>Provide all the resources necessary to perform the job. Make sure that you provide help in getting the job accomplished. </li></ul>©2009 Tommy Mack Organization. All rights reserved
  6. 6. EVERYONE WINS <ul><li>Make a habit of the following: </li></ul><ul><li>Delegate not only the menial, unimportant jobs but also the significant ones. Employees will see this as a vote of confidence. </li></ul><ul><li>Remain accessible. Always provide a “safety net” for the subordinate. Be available as necessary, but do not engage in over-the-shoulder surveillance. </li></ul><ul><li>When the job is performed well, praise the subordinate. </li></ul>©2009 Tommy Mack Organization. All rights reserved
  7. 7. DISCUSSION <ul><li>The higher one gets in any organization, the greater the area of one’s responsibilities. </li></ul><ul><li>At some point one’s area of responsibility becomes more in scope than one person can handle. </li></ul><ul><li>Delegate responsibilities and authority to others in order to properly fulfill your responsibilities and meet the needs of the organization. </li></ul><ul><li>Delegation is the hardest job that business owners and managers have to learn. They confuse delegation with giving subordinates many responsibilities but little or no authority. </li></ul>©2009 Tommy Mack Organization. All rights reserved
  8. 8. REMEMBER THIS <ul><li>Enough authority must be delegated: </li></ul><ul><li>1) To get work done. </li></ul><ul><li>2) To allow key employees to take initiative. </li></ul><ul><li>3) To keep things going in your absence. </li></ul><ul><li>4) To develop subordinates. </li></ul><ul><li>5) To establish accountability. </li></ul><ul><li>6) To free up management time for higher level activity. </li></ul>©2009 Tommy Mack Organization. All rights reserved
  9. 9. REVIEW <ul><li>A few duties are the most important and cannot be delegated . These are referred to as “A” items. </li></ul><ul><li>Some duties are important but not critical and may be delegated . These are classified as “B” items. </li></ul><ul><li>A great number of duties are necessary to the business but of lesser importance; these must be delegated . Classify these as “C” items. </li></ul>©2009 Tommy Mack Organization. All rights reserved Tommy “Mack” McEldowney Director Tommy Mack Organization www.tommymack.org

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