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Managing the new normal – limited resources
Internet Librarian International 2011
Tom Edmonds
OpenAthens Product Manager
Where does your library budget go?


                   23%
        13%

                                     Resources
                                     Personnel
     25%                     39%
                                     Buildings
                                     Other
Where does your resources budget go?


                       68%
  2%                                   e-Journals
    2%                                 Online databases
                                       Document delivery
   3%    10%                           Magazines/Newspapers
               15%                     Boooks
                                       e-Books
Where does your e-resource budget go?
www.eduserv.org.uk
www.eduserv.org.uk
www.eduserv.org.uk
www.eduserv.org.uk
www.eduserv.org.uk
User behaviour




                 www.eduserv.org.uk
What are the consequences?




                             www.eduserv.org.uk
Three steps to improve ROI

• Re-negotiated subscriptions

• Implemented a local IAM solution

• Marketed new access mechanism.




                                     www.eduserv.org.uk
Re-negotiated subscription

• 2007   25 journals, which were not used much
• 2008   cancelled most of them
• 2010   new arrangement with publisher
          o download everything at a fixed price
          o subscriptions commence when it is profitable.




                                                www.eduserv.org.uk
What was the impact?




                       www.eduserv.org.uk
Implement an access management solution




                                          www.eduserv.org.uk
Sites feed



         OpenAthens LA                    Integrated Proxy




Federated (SAML)         Federated (Athens)            IP restricted/
                                                       Local user
                                                              www.eduserv.org.uk
IAM roll-out

• UAT:       January 2010
• Go-live: April 2010
• Marketing programme:
   • Email campaign – staff and students
   • Library blog, institution’s website and library portal
   • Online videos
   • Poster campaign: in-house and external.

                                                       www.eduserv.org.uk
What was the impact?

• No access queries
• Handful of Athens queries!
• Integration with Google Docs
   • Gmail access for post-graduates
• Increased resource usage
   • 20,000 more sessions in 2010/11.


                                        www.eduserv.org.uk
UK university – number of logins

   Year/
            January     February        March
   Month

             No.    %   No.      %    No.       %

   2009    16,460        8,247        13,860

   2010    18,198 11%   11,345 37%    21,276 54%

   2011    22,930 39%   27,359 232%   27,446 98%


                                                    www.eduserv.org.uk
Thank you for listening




Twitter: @edm0nds
Skype: tomedmonds.eduserv
Email: tom.edmonds@eduserv.org.uk

                                    www.eduserv.org.uk

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Managing the new normal – limited resources

  • 1. Managing the new normal – limited resources Internet Librarian International 2011 Tom Edmonds OpenAthens Product Manager
  • 2. Where does your library budget go? 23% 13% Resources Personnel 25% 39% Buildings Other
  • 3. Where does your resources budget go? 68% 2% e-Journals 2% Online databases Document delivery 3% 10% Magazines/Newspapers 15% Boooks e-Books
  • 4. Where does your e-resource budget go?
  • 10. User behaviour www.eduserv.org.uk
  • 11. What are the consequences? www.eduserv.org.uk
  • 12. Three steps to improve ROI • Re-negotiated subscriptions • Implemented a local IAM solution • Marketed new access mechanism. www.eduserv.org.uk
  • 13. Re-negotiated subscription • 2007 25 journals, which were not used much • 2008 cancelled most of them • 2010 new arrangement with publisher o download everything at a fixed price o subscriptions commence when it is profitable. www.eduserv.org.uk
  • 14. What was the impact? www.eduserv.org.uk
  • 15. Implement an access management solution www.eduserv.org.uk
  • 16. Sites feed OpenAthens LA Integrated Proxy Federated (SAML) Federated (Athens) IP restricted/ Local user www.eduserv.org.uk
  • 17. IAM roll-out • UAT: January 2010 • Go-live: April 2010 • Marketing programme: • Email campaign – staff and students • Library blog, institution’s website and library portal • Online videos • Poster campaign: in-house and external. www.eduserv.org.uk
  • 18. What was the impact? • No access queries • Handful of Athens queries! • Integration with Google Docs • Gmail access for post-graduates • Increased resource usage • 20,000 more sessions in 2010/11. www.eduserv.org.uk
  • 19. UK university – number of logins Year/ January February March Month No. % No. % No. % 2009 16,460 8,247 13,860 2010 18,198 11% 11,345 37% 21,276 54% 2011 22,930 39% 27,359 232% 27,446 98% www.eduserv.org.uk
  • 20. Thank you for listening Twitter: @edm0nds Skype: tomedmonds.eduserv Email: tom.edmonds@eduserv.org.uk www.eduserv.org.uk

Editor's Notes

  1. Possible reasons for this decrease in downloads:- Fewer users- Other sources- Finding papers elsewhere- People don’t have the time for browsing anymore