- The document discusses common challenges faced by small to mid-sized business owners as their companies grow in complexity, such as getting handcuffed to the business, stagnation, employee turnover, and cash flow issues. - It argues that critical missing pieces for success are optimization, strategy, and innovation, which owners often lack expertise in. - C-Level Services offers a proprietary process involving operational reviews, implementation of continuous improvement, and strategic planning to help owners address goals, build value, and harvest wealth from their businesses.

1. C-LEVEL Services Growth Acceleration on a Solid Foundation

2. What is Success to US? Helping Small to Mid-sized Companies build, protect and harvest value for their owners.

3. What Are Your GOALS As An Owner? Increase your personal wealth? More control over your time? Better return for your efforts? Find relief from stress? Stop being indispensible to the business? Build a family business? Great Service for my clients? Better life for my employees? A confidant and sounding board? An exit strategy?

4. Have you achieved your goals? 95 % of small and mid sized company owners fail to achieve their goals! WHY?

5. In the beginning, Owners Have a vision for their business Create products and or services based on that vision Build relationships with customers Create relationships with vendors Cause sales and cash to come into the company

6. Then Owners start building a business and get caught in the details Employees Vendors Computer hardware and software Outside contractors Bankers Lenders or leasing companies Outside accountants and attorneys Operating procedures and processes Machinery and equipment Office space or buildings

7. Short span of control allows efficiency Company runs “lean and mean” High customer service Short cash collection cycles Few customer complaints Low overhead Personal sacrifices by the Owner

8. Then- The unfortunate results start! As company grows, company becomes more complex. As a result of running lean, burn-out of Owner and employees can occur with tension building in all relationships, both personal and business.

9. More unfortunate results! Owner gets handcuffed to the business Business can stagnate/ not reach potential Marriages can suffer Employee turnover increases Training new employees is difficult Operations suffer Efficiency declines Negative spiral of problems and issues Cash flow suffers Client satisfaction suffers

10. Symptoms begin to show Customers – complaints increase, orders decrease, problems increase, turnover increases Productivity – quality decreases, inaccurate information, more meetings, equipment downtime Employees – higher turnover, increased theft of time, money and inventory, increased cost of benefits and training Cash – receivables increases, cash shortages, increased dead inventory, owner lends money to cover overhead Vendors – delay deliveries, relationships decline, time is spent finding new vendors

11. Owner now spends even more time Analyzing cash flow Meeting with bankers and lenders, attorneys and accountants Deciding which bills can be paid Hiring or firing staff Solving problems Worrying Writing checks Purchasing assets

12. Results can spiral out of control Loss of current and future customers Damaged business relationships Lost enthusiasm or energy of the Owner (not doing what they enjoy and are good at) Damaged relationships with family members Death of the dream of the founder Even death of the company

13. Why does this happen over and over? Small and mid sized companies start with vision By necessity Owners manage the details Critical pieces of the puzzle are missing!!!!

14. Critical Missing Pieces: Optimization Strategy Innovation

15. The Critical Missing Pieces: Optimization Optimization is needed to link vision to details Continuous Improvement Process started Policies and procedures need developed and documented Leverage points must be identified Key performance indicators identified and measured An Inspired and Unified workforce must be developed Owners/CEO need to tap into new skill sets

16. The Critical Missing Pieces: Strategy Strategy is needed to Gain Control of the FUTURE Strategic Planning Process implemented Financial Model developed to test new strategies Strategies and Action plans to the department and individual level Compensation plans developed to maximize results and tie daily activity to long term goals An Inspired and Unified workforce is now possible Owners/CEO need to tap into new skill sets

17. The Critical Missing Pieces: Innovation Innovation is needed to Change the FUTURE Peter Drucker said, “If you aren’t putting your old products and services out of business, your competitors will.” Creative process for new non-commodity products and services Link into inspiration Owners/CEO need to tap into new skill sets

18. What is the Answer? Stop trying to solve all the problems yourself Rely on others with proven expertise for missing skills Find someone who is good at it Bring in someone you as the Owner can trust Begin an Optimization and Planning PROCESS Return your focus to building your business Refocus on customers, products and markets Discover new sales with high margins Begin to make yourself replaceable to create true wealth

19. Benefits of C- LEVEL Services Top Tier Financial Expertise with wide breadth of experience Best of Class Services for Business Development and Company Transformation Trusted, long-term business advisor Compliments the Owner’s skills Helps create value and wealth Let’s the Owner spend more time building your business Frees-up time for Owners away from their business

20. Benefits of C- LEVEL Services Develop successful exit strategies Create learning organization using the company’s own information so results immediately applied Helps creates clarity with honesty and integrity Collaborative with CPA’s, employees, bankers/lenders Implementation not just advice Can help with merger and acquisition strategies Helps connect to other needed resources Can install and manage the PROCESS Cost effective

21. C- LEVEL Services PROCESS Three Phases Proprietary PROCESS

22. Phase 1- Operational Review Discover Owners GOALS DREAMS CONCERNS Find and isolate critical needs and risks to company Diagnostic review Develop written plan to address issues Assist with Solutions

23. Phase 2- Implement the PROCESS Implement 10 step PROCESS Begin Continuous Improvement Process

24. Phase 3- Develop Strategies for Success Strategies for growth & building company value Strategies for asset protection Planning for the harvest of value, or passing on to next generation Strategies to address owners GOALS DREAMS CONCERNS

25. Proprietary 10 step C-LEVEL PROCESS Assess : Identify and Isolate issues, problems and needs (known and unknown); Cash Management process developed Analyze and Build solid infrastructure with documented policies and procedures; Identify Leverage Points ; Identify & measure Key Performance Metrics ; Create Simplified Strategic Plan and Targets for G rowth ; Create Strategies to reach targets; Start Innovation Process Asset Protection Perform, Measure and Review ; Continuous Improvement Process: Do it again

26. Relationship Alternatives Retainer Fractional CFO Assignments On Staff CFO on fractional time basis Management Team Member Experienced, credentialed CFO on short notice Immediate CFO for unexpected openings Additional services on Project Basis

27. Relationship Alternatives Outsourced CFO Projects Strategic Plan & Financial Model Development Innovation Planning Transactional Assistance Raise needed capital Help negotiate and document deals Prepare company for sale Infrastructure Development & Implementation

28. Relationship Alternatives Advisory Board Services As needed participant at meetings Project design & oversight

29. Relationship Alternatives Business Financing, Mergers & Acquisitions Strategic & Business Planning Financial Modeling & Budgeting Due diligence preparation and review Bench strength at meetings Project management

30. Services Available Financial Administration Cash management Bank relationships Insurance evaluation Outside CPA liaison Key performance metrics Bookkeeper training & oversight

31. Services Available Human Resources Human resource manuals Compensation & bonus plans Benefit plan management Performance incentive plans

32. Services Available Special Projects Strategic Planning Financial Modeling Business Plans Cash crisis plans Debt restructuring and negotiation Personal Financial Reviews Business Harvest - planning and execution

33. Services Available Business Financing Develop investor ready plans Handle financial due diligence Develop banking relationships Develop leasing relationships Develop other financing alternatives

34. Incredible ROI You get complimentary skills of a top tier financial executive on a time-share basis . As a result, you benefit from the valuable knowledge and insight of an experienced CFO/COO which can help you with a multitude of business strategy, accounting, tax and management consulting issues all at an affordable rate .

35. Quick Results My unique blend of Executive Services enables me to provide immediate leadership for both functional disciplines and strategic initiatives . By leveraging my experience you get a hands-on approach to address strategic, financial and technology leadership issues. The result is timely, measurable results- Fast.

36. Create a Controlled Future Add a high-level visionary team member to assist with strategic management decisions affecting both short term and long-term growth and profitability. Utilizing the creative, objective thinking, expertise, and experience of a seasoned veteran often leads to the adoption of ideas and strategies, which help the company to achieve unparalleled success and growth.

37. Other Benefits Using the C-LEVEL PROCESS, you can develop a tailored plan to meet your GOALS, DESIRES, and NEEDS. Get higher return on your business investment through sound financial management and advice. You save the costly overhead of adding a new executive member to your team. You only pay for the services you require with no added benefits packages.