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This document provides an overview of e-commerce, including definitions, demographics of online users, benefits and risks for consumers and businesses, and e-commerce business models. It notes that 79% of US adults are online, 52% shop online, and online retail sales are predicted to grow to $250 billion by 2014. The growth of broadband internet access and mobile commerce are driving increases in e-commerce. Risks include security, privacy, and difficulty returning purchases while benefits are convenience, selection, and potentially higher sales.
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E-Ccommerce Overview
This document provides an overview of e-commerce, including:
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- Descriptions of the benefits and risks of e-commerce for both consumers and businesses.
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- A definition of e-commerce as the integration of technologies to allow individuals and organizations to exchange information related to the sale of goods and services online.
- Statistics on internet and online shopping usage, showing a majority of US adults now regularly use the internet and over half have made online purchases.
- Descriptions of the benefits and risks of e-commerce for both consumers and businesses.
- Examples of different e-commerce business models like B2C, B2B, and C2C.
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1) Developed a model based on the Theory of Planned Behavior to identify key factors influencing online shopping intentions and behavior, such as subjective norms, attitude, perceived behavioral control, and intentions.
2) Augmented the model with two additional constructs: personal innovativeness and perceived consequences of online shopping.
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This document provides an overview of e-commerce, including definitions, demographics of online users, benefits and risks of e-commerce for consumers and businesses, common e-commerce business models, statistics on retail e-commerce sales growth, and predictions that e-commerce sales will continue growing significantly in coming years as more consumers shop online using broadband and mobile devices.
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Definition of E-Commerce:
E-Commerce or Electronic commerce is a process of buying, selling, transferring, or exchanging products, services, and/or information via electronic networks and computers
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Paper URL: https://www.ijtsrd.com/other-scientific-research-area/other/21695/consumer-awareness-about-privacy-and-security-risk-for-online-shopping/mr-robinson-m
Online Shopping vs Offline Shopping : A Comparative Study
The retail sector is one of the fastest growing sector in India. It is one of the backbones of the economy and accounts for about 10 percent of the country’s GDP. The Indian retail market is estimated to be valued at US$ 600 billion and one of the top five retail markets in the world by economic value. The growth of retail sector in India is one of the fastest globally. Indian consumers are very particular about their products. The consumer choices vary based upon their preference towards online shopping versus offline shopping. The internet and traditional shopping both have their own advantages and disadvantages.Online shopping doesn’t require traveling long distances, offers more variety, remains functional 24*7, offers huge discounts and extend the facility of customer reviews. On the other hand, traditional shopping allows customers to physically examining products which otherwise online shopping lacks. Consumers may be use both the online and traditional mode of shopping depending on their preferences at a particular moment, which results in fundamentally different behaviours across the two mode of shopping. This article attempts to throw some light on the differences emerging out of online shopping behaviour and offline shopping behaviour.
Customer’s buying behavior for online shopping
It is era of Online Shopping every Age Group is using internet now these days , So i have research report on topic Customer’s buying behavior for online shopping ... it is based upon delhi based company " CITYWEB"
What makes consumers buy from internet
This document summarizes a research study that investigated factors affecting online shopping behavior. The study:
1) Developed a model based on the Theory of Planned Behavior to identify key factors influencing online shopping intentions and behavior, such as subjective norms, attitude, perceived behavioral control, and intentions.
2) Augmented the model with two additional constructs: personal innovativeness and perceived consequences of online shopping.
3) Empirically tested the model in a longitudinal study with two surveys to better understand how factors predict actual online purchasing over time.
Jiang Wang paper
This document summarizes research on online customer reviews in the United States and China. It finds that both American and Chinese customers increasingly rely on online reviews when making purchases. However, fraudulent online reviews threaten to undermine trust in reviews. The document reviews literature on the size of the US and Chinese online retail markets, regulations around reviews, and issues with fake reviews. It then proposes research questions on how frequently customers read and post reviews, whether trust in reviews differs between the two countries, and how fraudulent reviews may impact attitudes and purchasing.
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Electronic commerce (e-commerce), the buying and selling of products or services over electronic systems like the Internet, has grown enormously with widespread Internet usage. Modern e-commerce typically uses the World Wide Web and involves the online retail of both virtual and physical items. There are four main types of e-commerce: business-to-business, consumer-to-consumer, business-to-consumer, and digital middlemen. The growth of e-commerce has disrupted traditional retailers and benefited related industries like online travel services, online retail, consumer electronics, financial transaction services, shipping, and e-commerce software providers.
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Online shopping has increased in popularity in recent years. Over 22% of people have increased their online shopping in the past two years due to better deals, convenience, and larger product selection available online. The holiday season from Thanksgiving to Christmas is when online shopping peaks, with Cyber Monday alone generating over $1 billion in sales. While online shopping provides many benefits to both consumers and retailers, there are also security risks like hacking and credit card fraud that consumers need to be aware of. Tips for staying safe include using strong passwords, only shopping at trusted sites, and monitoring credit card statements for unauthorized purchases.
Catch and Keep Digital Shoppers - How To Deliver Retail Their Way
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People use technology for entertainment, to connect with friends and relatives, to stay informed and to buy.
customer satisfaction in online shopping
The document discusses online shopping and consumer behavior related to online purchases. It begins by defining online shopping as purchasing goods and services directly from sellers over the internet without an intermediary. It notes that online shopping allows consumers to shop from home and purchase a variety of items. However, it also discusses issues with fraudulent activities and fears among consumers. The objectives of the study are to understand consumer satisfaction levels with online purchases and the reasons for purchasing online. It will use a descriptive research methodology with a sample size of 50 respondents selected through convenient sampling to understand consumer behaviors related to online shopping.
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This document discusses drivers of internet shopping based on a study conducted by the authors. The study applied a behavioral model to identify key factors influencing online purchasing. A survey was conducted with over 700 respondents to assess intentions and actual shopping behavior. The results showed that facilitating conditions, like site accessibility and transaction efficiency, had a stronger influence on shopping behavior than intentions alone. Intentions were influenced most by perceived consequences like cheaper prices and security concerns. The findings provide implications for improving online shopping strategies and site design.
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Ecommerce Overview 2013
This document provides an overview of e-commerce, including definitions, demographics of online users, benefits and risks of e-commerce for consumers and businesses, common e-commerce business models, statistics on retail e-commerce sales growth, and predictions that e-commerce sales will continue growing significantly in coming years as more consumers shop online using broadband and mobile devices.
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This document introduces the concept of eCommerce 2.0, which describes how eCommerce business principles are evolving based on trends in Web 2.0 technology and online customer behavior. The key principles of eCommerce 2.0 are outlined as selling through multiple online channels, targeting niche markets, building customer communities, providing personalized shopping experiences, integrating systems through "mash-ups", and leveraging customer data. Adapting an eCommerce business model in line with these eCommerce 2.0 principles is described as critical for companies to prosper in the new era of online selling.
Us bus-ch071
E-business involves conducting business transactions over the Internet. It allows companies to reach global customers, personalize products, and reduce costs. The main forms of e-business are B2B transactions between businesses and B2C transactions involving online retail. Challenges of e-business include privacy concerns, Internet fraud, poor website design leading to abandoned shopping carts, and channel conflicts with business partners. Companies use the Internet for communications through email, online communities, blogs, and web-based promotions. E-business has a global scope and future growth will depend on global strategies.
Intorduction to E-Commerce
This document discusses the history and development of e-commerce from its origins in the 1970s to the present day. It outlines key definitions of e-commerce and e-business and describes the benefits of conducting business online, including global reach, universal standards, and personalization. The document also examines different types of e-commerce like B2C, B2B, and C2C and analyzes challenges and risks of e-commerce like security issues and resistance to change. Statistics on internet usage and the size of the e-commerce market are also presented.
Consumer perception of online purchase about computer electronic devices
This document is a thesis submitted for a Master's degree in Business Administration. It discusses online shopping of computer products in India. Some key points:
- It lists several major websites that provide online shopping for computer products, including intermediary sites like Flipkart and direct company sites like Dell.
- It describes the types of computer products available for purchase online, such as laptops, hard drives, RAM, and accessories.
- It discusses some of the roadblocks to online shopping in India, such as low literacy levels, low incomes, lack of communication infrastructure, and cultural/language diversity.
E commerce project
The document is a project report analyzing the impact of e-commerce strategies in building customer relationships. It discusses the meaning and types of e-commerce as well as the history and evolution of e-commerce in India. The report outlines the objectives, methodology, and limitations of the study, which involves a survey of 25 people. It analyzes the data collected on customer demographics, behaviors, and perceptions of e-commerce. According to the findings, customers are most concerned with security and quality when making online purchases.
Individual paper_Internet marketing_Hellberg
This document summarizes a student paper that examines the prevailing assumption that the internet empowers consumers. It identifies three key areas of assumed consumer empowerment - convenience, price/information transparency, and personalization/choice. However, the paper argues that consumers do not report feeling truly empowered. For each area, it discusses research that challenges the assumption of empowerment by highlighting issues like delivery delays, information overload, lack of control over personal data collection, and influence of brands. The conclusion is that while e-commerce may empower consumers in the future, that is not yet the reality for most. Further research over time would be useful to see if empowerment becomes truly realized.
E commerce in india challenges & opportunities
E-commerce in India faces both challenges and opportunities for growth. It provides multiple benefits to consumers like lower prices, more selection, and convenience. However, marketers face challenges like personalization, shipping issues, and currency differences between countries. Consumers worry about refund times, privacy of their data, and trusting online transactions. Despite these challenges, e-commerce in India is growing rapidly due to more internet users and changing consumer preferences. The industry is expected to be worth $17.52 billion by 2018, up from $5.30 billion in 2014. Further research is still needed to address security and privacy concerns surrounding online shopping.
E tailingindia webinar-ecommerce-opportunities
This document discusses ecommerce opportunities in India and globally. It begins with an introduction to ecommerce that defines it as buying and selling goods and services via electronic channels like the internet. The webinar structure is then outlined, covering introductions to ecommerce, its building blocks, domestic trends and opportunities, and global opportunities with a Q&A. Various forms of ecommerce like etailing, mobile commerce, social commerce and television commerce are described. The document then covers key topics like the evolution of modern retail, building blocks of a successful ecommerce business, interesting facts about ecommerce in India including its size and challenges, advantages of ecommerce in India and its future. Global opportunities in the US and Europe are also briefly mentioned
Creating a seamless customer experience
The Economist Intelligence Unit surveyed consumers to ask what they want from companies and how they rate companies for customer service. And we asked company executives about their attitudes to customer service and how well they think they are doing in joining up all of the new technologies in use today.
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The International Journal of Engineering & Science is aimed at providing a platform for researchers, engineers, scientists, or educators to publish their original research results, to exchange new ideas, to disseminate information in innovative designs, engineering experiences and technological skills. It is also the Journal's objective to promote engineering and technology education. All papers submitted to the Journal will be blind peer-reviewed. Only original articles will be published.
The papers for publication in The International Journal of Engineering& Science are selected through rigorous peer reviews to ensure originality, timeliness, relevance, and readability.
consumer perception towards online marketing in india
The growing use of Internet in India provides varied opportunities for online shopping from both customer and seller perspective. If Electronic marketers (E-Marketers) know the factors affecting online Indian behavior, the relationships between these factors and the type of online buyers, they can further develop their marketing strategies to convert potential buyers into active buyerswhile retainingits original customer base. This study focuses on the factors which online buyers takes into consideration while shopping online. This research will help in finding the impact of e-market on customers’ purchasing patterns and how their security and privacy concerns about online marketinginfluences their online buying behavior. The study will further encompass the various important inputs which will equip the marketers for creating online marketing more lucrative and assured by adding value to the existing services.
Introduction to electronic commerce and applications
This document provides an introduction to electronic commerce (e-commerce). It defines e-commerce as commercial transactions conducted electronically, especially over the internet. It discusses the aims of e-commerce as promoting computer use in business and developing online business opportunities. The document also outlines the e-commerce framework and various applications for both consumers and organizations. These include entertainment, financial services, shopping, and business functions like supply chain management. Mobile commerce (m-commerce) is introduced as well, allowing commercial transactions via mobile devices. Advantages and disadvantages of both traditional commerce and e-commerce are briefly compared.
E- Shopping -A Changing Shopping Trend
Online Shop-ping in India is evolving fast and has the prospective to grow exponentially in the times to come. Online shopping is a growing area of technology. Online shopping has spread into every corner of life, linking people to the culture of capitalism in frequent and daily ways. In general, shopping has always catered to middle class and upper class women. Shopping is fragmented and pyramid-shaped. Online shopping is the process consumers go through to purchase products or services over the Internet. An online shop, eshop, e-store, internet shop, web shop, web store, online store, or virtual store evokes the physical analogy of buying products or services at a bricks-and-mortar retailer or in a shopping mall. Establishing a store on the Internet, allows for retailers to expand their market and reach out to consumers who may not otherwise visit the physical store. The convenience of online shopping is the main attraction for the consumers. Unique online payment systems offer easy and safe purchasing from other individuals. Online shopping allows people with a broad range of products in different categories. It also gives a chance to compare the same product with the others and also shows the best deal.. The benefits of shopping online also come with potential risks and dangers that consumers must be aware of. This research is conducted to study the emerging trends of online shopping retails by retailers. This report includes the various factors which are taken into consideration by the consumers for purchasing through a retail store or for online shopping. Report also takes into consideration the factors which forms the basis of comparison made by the customers, mainly the women for online shopping vis-à-vis shopping through a retail store.
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Project Report on Study of Online Consumer Buying Behavious
Project Report on Study of Online Consumer Buying Behavious
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Consumer perception of online purchase about computer electronic devices
Consumer perception of online purchase about computer electronic devices
E commerce in india challenges & opportunities
E commerce in india challenges & opportunities
consumer perception towards online marketing in india
consumer perception towards online marketing in india
Introduction to electronic commerce and applications
Introduction to electronic commerce and applications
Ecommerceoverview 110423165348-phpapp02
- 2. 2 E-Commerce Overview Agenda Describe E-Commerce Demographics and Statistics Who’s online? Who’s buying online? Benefits and Risks of E-Commerce E-Commerce Business Models E-Commerce Retail Sales Statistics E-Commerce Growth
- 3. 3 What is E-Commerce? Take a few moments and jot down some phrases that come to mind when you think about e-commerce… What does e-commerce mean to you?
- 4. 4 What is E-Commerce? You may have thought about… Shopping online Purchasing online Selling or bidding on eBay Paying bills online Banking online E-Commerce provides these functions and many more.
- 5. 5 What is E-Commerce? Here is a formal definition… The integration of communications, data management, and security technologies to allow individuals and organizations to exchange information related to the sale of goods and services. Major functions of E-Commerce include: the buying of goods, the selling of goods, and performance of financial transactions on the Internet.
- 6. 6 Who is Online? If you are like most U.S. adults, you are regularly online and use the Web.
- 7. 7 Who is Online? Per Pew Internet & American Life Project, May 2010 Survey Internet Users: Wide range of ages, ethnicity, and income 79% of Adult Women 79% of Adult Men 95% of age 18-29 87% of age 30-49 More statistics: http://www.pewinternet.org/Static-Pages/Trend-Da
- 8. 8 Who is Buying Online? Have you shopped or made a purchase online? In 2010, 52% of U.S. adults bought products like books, music, toys or clothing online. http://www.pewinternet.org/Reports/2010/Online-Product-Res
- 9. 9 E-Commerce Benefits for Consumers Convenience Easier Comparison Shopping Wider Selection of Goods
- 10. 10 E-Commerce Risks for Consumers Possible Security Issues Possible Privacy Issues Purchasing from photos & descriptions Possible difficulty with returns
- 11. 11 E-Commerce Benefits for Businesses Reduced Costs Increased Customer Satisfaction More Effective Data Management Potentially Higher Sales
- 12. 12 E-Commerce Risks for Businesses Need for a robust, reliable web site Fraudulent transactions Customer reluctance to purchase online Increased competition
- 13. 13 E-Commerce Business Models B2C – Business-to-Consumer B2B – Business-to-Business C2C – Consumer-to-Consumer (eBay!) B2G – Business-to-Government
- 14. Dept. of Commerce Census Bureau Retail E-Commerce Stats Estimated Quarterly U.S. Retail E-commerce Sales: 4th Quarter 1999– 2nd Quarter 2004 (Billions of dollars) http://www.census.gov/retail/
- 15. E-Commerce Growth http://techcrunch.com/2010/03/08/forrester-forecast-online-retail-sales-will-grow-to-250-billion-by-2014/ Forrester Research: Online Retail Sales Will Grow To $250 Billion By 2014
- 16. 16 The Influence of the Web on Commerce Forrester Predicts Growth in Web-influenced Sales http://techcrunch.com/2010/03/08/forrester-forecast-online-retail- sales-will-grow-to-250-billion-by-2014/
- 17. 17 E-Commerce Growth More consumers moving from dial up to broadband connections Retailers improving their coordination between online and in-store operations Sales are shifting away from stores Mobile Commerce Social Commerce Daily Deal Websites (http://groupon.com) http://blogs.wsj.com/digits/2010/03/08/e-commerce-growth-slows-but-still-out-paces-retail/ http://www.sescommerce.com/ecommerce-growth.asp http://www.emarketer.com/Report.aspx?code=emarketer_2000770
- 18. 18 The End Interested in E-Commerce? Consider enrolling in: WEB 240 E-Commerce Development