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E-­‐Commerce	
  &	
  Social	
  Media	
  
 Influence	
  for	
  your	
  Business	
  
            Jane:e	
  Toral	
  
        Twi:er:	
  @digitalfilipino	
  

       1st	
  Mompreneur	
  Summit	
  
          September	
  15,	
  2012	
  
h:p://www.digitalfilipino.com	
  
In	
  building	
  business	
  opportuniLes	
  
•    One	
  Lme	
  sale	
  
•    Repeat	
  sale	
  
•    Short	
  term	
  relaLonship	
  
•    Long	
  term	
  relaLonship	
  
•    Upsell	
  
•    Cross-­‐sell	
  
Ways	
  to	
  accept	
  payment	
  
•    Cash	
  –	
  person	
  to	
  person	
  
•    Bank	
  deposit	
  
•    Remi:ance	
  service	
  
•    Credit	
  card	
  
•    SMS	
  
Life	
  Cycle	
  of	
  a	
  Transac0on	
  -­‐	
  Authoriza0on	
  


         1.	
  Consumer	
  Selects	
  goods	
      2.	
  Website	
  redirects	
               3.	
  Gateway	
  accepts	
  
         to	
  purchase	
                          Consumer	
  to	
  Payment	
                payment	
  details	
  from	
  
                                                   Gateway	
                                  Consumer	
  




                                                           4.	
  Gateway	
  encrypts	
  
                                                           transac0on	
  and	
                                8.	
  Acquirer	
  passes	
  
                                                           transmits	
  to	
  Acquirer.	
                     transac0on	
  result	
  to	
  
                                                                                                              Gateway.	
  


7.	
  Issuer	
  check	
  for	
  sufficient	
  
funds	
  and	
  provides	
                                             Card	
  
Authoriza0on	
                                                        Network	
  

                                                                                                5.	
  Acquirer	
  sends	
  
                                                  6.	
  Card	
  Network	
  routes	
             transac0on	
  to	
  Card	
  
                                                  transac0on	
  to	
  Issuer	
  of	
            Network	
  
                                                  Credit	
  Card	
  
Life	
  Cycle	
  of	
  a	
  Transac0on	
  -­‐	
  SePlement	
  



                                                   1.	
  Gateway	
  closes	
  off	
  
                                                   Batch	
  and	
  transmits	
  to	
  
                                                   Acquirer	
  



                                                                                                  5.	
  Acquirer	
  Makes	
  Deposit	
  
                                                                                                  to	
  Merchant’s	
  Account	
  


4.	
  Issuer	
  Debits	
  Card	
  Holder’s	
  
Account	
  


                                                             Card	
  
                                                            Network	
  

                                                 3.	
  Card	
  Network	
  sePles	
            2.	
  Acquirer	
  sends	
  Batch	
  to	
  
                                                 transac0on	
  by	
  paying	
  Acquirer	
     Card	
  Network	
  
                                                 and	
  debi0ng	
  Issuer	
  Account	
  
Charge	
  Backs	
  and	
  Refunds	
  




                           Website	
  




 Issuer	
  

                        Card	
           Acquirer	
  
                       Network	
  
h:p://www.cashsense.com	
  




h:p://mulLply.com	
  
h:p://www.xend.com.ph	
  
#	
  Build	
  communiLes	
   Brains	
  on	
  Fire	
  
          Book	
  reference:	
  
h:p://architerra.org	
  
h:p://digientrepreneur.com	
  
Social	
  Media	
  Influence	
  
Social Lives at the Top of the Funnel	
  




                         Source:	
  SEOMoz.org	
  
Every One of These Marketing Tactics	
  
                                 News/Media/PR	
  
                                                           SEO	
      Email	
  
           Blogs	
  +	
  Blogging	
                                                Research/White	
  Papers	
  


                                                                                                            Infographics	
  
 Comment	
  MarkeLng	
  

                                                                                                                Social	
  Networks	
  
 Online	
  Video	
  
                                   INBOUND	
  MARKETING!	
  
                                              R	
                                                                 Local	
  Portals	
  

       Forums	
                     (AKA	
  all	
  the	
  “free”	
  traffic	
  sources)	
  
                                                                                                                    Webinars	
  

Social	
  Bookmarking	
                                                                                Word	
  of	
  Mouth	
  

              Direct/Referring	
  Links	
                                                   PodcasLng	
  
                                             Type-­‐In	
  Traffic	
        Q+A	
  Sites	
  


                              Helps Every Other One	
   Source:	
  SEOMoz.org	
  
Howtofascinate.com	
  
What	
  is	
  influence?	
  
•  Influence	
  is	
  simply	
  the	
  ability	
  to	
  change	
  how	
  
   others	
  think	
  and	
  act.	
  	
  
•  Size	
  of	
  an	
  individual’s	
  social	
  graph	
  ojen	
  
   indicates	
  credibility.	
  
•  DefiniLve	
  characterisLc	
  of	
  an	
  online	
  influencer	
  
   is	
  their	
  ability	
  to	
  drive	
  others	
  to	
  take	
  acLon,	
  
   alter	
  behavior	
  or	
  change	
  opinion.	
  	
  
h:p://bit.ly/KDk6e9	
  
It	
  is	
  also	
  about	
  you…	
  
Source:	
  Business	
  Model	
  GeneraLon	
  book	
  –	
  h:p://businessmodelgeneraLon.com	
  
HomeBasedElite.com	
  Project	
                Business	
  Model	
  Canvas	
  




                            MarkeLng;	
        Learn	
  pracLcal	
        Mentoring;	
  On-­‐
 DTI,	
  BPAP,	
                                                                                          Entrepreneurs	
  
                            Gepng	
            skills	
  with	
  no	
     demand	
  online	
  
 CCAP,	
  reLrees,	
                                                                                      exploring	
  new	
  
                            projects;	
        locaLon	
                  tutorials;	
  
 OFW	
                                                                                                    business	
  areas.	
  
                            Maintenance;	
     constraints.	
             community	
  
 organizaLons,	
  
 financial,	
                Training	
                                                                    Stay-­‐at-­‐home	
  
                            delivery.	
        Get	
  project	
  
 training,	
  virtual	
                                                                                   Moms	
  /	
  Dad	
  
                                               opportuniLes.	
  	
  
 communiLes,	
                                                                                            wanLng	
  to	
  earn	
  
 GoNegosyo.	
                                                             Online	
  /	
  offline	
          from	
  home.	
  
                            E-­‐Learning	
     Provide	
  expert	
  
                                               advice	
  as	
             briefing;	
  	
  
                                                                          Website;	
  Social	
            Professionals	
  
                            Project	
          needed.	
  
                                                                          media	
                         wanLng	
  to	
  
                            management	
                                                                  outsource	
  
               MarkeLng	
  
               Training	
  
               Domain	
  name	
                                           SubscripLon	
  (40%);	
  per	
  
               Web	
  hosLng	
                                            skill	
  training	
  (30%);	
  Jobs	
  
               Webinar	
  plasorm	
                                       (30%)	
  
               Website	
  
h:p://slideshare.net/jane:etoral	
  

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E-Commerce & Social Media Influence for your Business

  • 1. E-­‐Commerce  &  Social  Media   Influence  for  your  Business   Jane:e  Toral   Twi:er:  @digitalfilipino   1st  Mompreneur  Summit   September  15,  2012  
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. In  building  business  opportuniLes   •  One  Lme  sale   •  Repeat  sale   •  Short  term  relaLonship   •  Long  term  relaLonship   •  Upsell   •  Cross-­‐sell  
  • 8. Ways  to  accept  payment   •  Cash  –  person  to  person   •  Bank  deposit   •  Remi:ance  service   •  Credit  card   •  SMS  
  • 9. Life  Cycle  of  a  Transac0on  -­‐  Authoriza0on   1.  Consumer  Selects  goods   2.  Website  redirects   3.  Gateway  accepts   to  purchase   Consumer  to  Payment   payment  details  from   Gateway   Consumer   4.  Gateway  encrypts   transac0on  and   8.  Acquirer  passes   transmits  to  Acquirer.   transac0on  result  to   Gateway.   7.  Issuer  check  for  sufficient   funds  and  provides   Card   Authoriza0on   Network   5.  Acquirer  sends   6.  Card  Network  routes   transac0on  to  Card   transac0on  to  Issuer  of   Network   Credit  Card  
  • 10. Life  Cycle  of  a  Transac0on  -­‐  SePlement   1.  Gateway  closes  off   Batch  and  transmits  to   Acquirer   5.  Acquirer  Makes  Deposit   to  Merchant’s  Account   4.  Issuer  Debits  Card  Holder’s   Account   Card   Network   3.  Card  Network  sePles   2.  Acquirer  sends  Batch  to   transac0on  by  paying  Acquirer   Card  Network   and  debi0ng  Issuer  Account  
  • 11. Charge  Backs  and  Refunds   Website   Issuer   Card   Acquirer   Network  
  • 13.
  • 15.
  • 16.
  • 17. #  Build  communiLes   Brains  on  Fire   Book  reference:  
  • 18.
  • 19.
  • 20.
  • 22.
  • 23.
  • 24.
  • 27. Social Lives at the Top of the Funnel   Source:  SEOMoz.org  
  • 28. Every One of These Marketing Tactics   News/Media/PR   SEO   Email   Blogs  +  Blogging   Research/White  Papers   Infographics   Comment  MarkeLng   Social  Networks   Online  Video   INBOUND  MARKETING!   R   Local  Portals   Forums   (AKA  all  the  “free”  traffic  sources)   Webinars   Social  Bookmarking   Word  of  Mouth   Direct/Referring  Links   PodcasLng   Type-­‐In  Traffic   Q+A  Sites   Helps Every Other One   Source:  SEOMoz.org  
  • 29.
  • 30.
  • 32. What  is  influence?   •  Influence  is  simply  the  ability  to  change  how   others  think  and  act.     •  Size  of  an  individual’s  social  graph  ojen   indicates  credibility.   •  DefiniLve  characterisLc  of  an  online  influencer   is  their  ability  to  drive  others  to  take  acLon,   alter  behavior  or  change  opinion.    
  • 34.
  • 35. It  is  also  about  you…  
  • 36.
  • 37.
  • 38. Source:  Business  Model  GeneraLon  book  –  h:p://businessmodelgeneraLon.com  
  • 39. HomeBasedElite.com  Project   Business  Model  Canvas   MarkeLng;   Learn  pracLcal   Mentoring;  On-­‐ DTI,  BPAP,   Entrepreneurs   Gepng   skills  with  no   demand  online   CCAP,  reLrees,   exploring  new   projects;   locaLon   tutorials;   OFW   business  areas.   Maintenance;   constraints.   community   organizaLons,   financial,   Training   Stay-­‐at-­‐home   delivery.   Get  project   training,  virtual   Moms  /  Dad   opportuniLes.     communiLes,   wanLng  to  earn   GoNegosyo.   Online  /  offline   from  home.   E-­‐Learning   Provide  expert   advice  as   briefing;     Website;  Social   Professionals   Project   needed.   media   wanLng  to   management   outsource   MarkeLng   Training   Domain  name   SubscripLon  (40%);  per   Web  hosLng   skill  training  (30%);  Jobs   Webinar  plasorm   (30%)   Website  
  • 40.