Elizabeth Young has over 25 years of experience in office management, administrative support, legal secretarial work, and customer service roles. She is proficient in Microsoft Office, Quickbooks, and other accounting software. Her background includes responsibilities like accounts receivable/payable, billing, payroll, client relations, and ensuring smooth office operations. She aims to utilize her skills and adapt new ones while contributing to her employer's goals as a team player.

1. 245 Brookfield Rd
Avon Lake, Ohio 44012
440-930-4739 or
440-281-6096
ELIZABETHYOUNG
Objective: To work in an atmosphere where I can utilize my skills, as well as adapt new skills with a
long term commitment. Work as a team member to achieve the company’s goals.
Experience: 2012-2015 Office Manager
Cleveland, Ohio
Responsible for all functions of running a smooth office. Phones, emails, Quickbooks,
A/P, A/R, billing, writing proposals. Employee issues, payroll, collections, heavy client
contact.
2010-2012 Sales/Customer Service
Midwest Metals, Inc. Westlake, Ohio
 Heavy client contact/Sales
 AP/AR, billing
 All functions of running an office. Quickbooks.
2009-2010 Enumerator
United States Census Bureau
Responsibilities included obtaining information from households, recording information
and sending detailed reports to the Census Bureau. Initially hired for assignment to last
four months; however, was asked to stay to perform follow-up enumeration duties.
2006 – 2008 Manager
White House Uniforms Rocky River, Ohio
 Accounts Payables, Accounts Receivables, billing, heavy merchandise ordering
 Inside and outside sales, telephone sales
 Heavy customer/client contact
 Human Resources
 Payroll
2003-2006 Legal Secretary/Paralegal
Behrens, Gioffre & Schroeder Cleveland, Ohio
 Pre-litigation, set-up and maintain up to 140 files
 Medical record/bill retention and maintenance, subrogation
 Heavy client contact, insurance adjuster contact, and medical facilities contact
 General legal office duties such as dictation, telephones, mail, organizing, etc.

2. 1997-2003 Administrative Assistant/Manager
Chapin Logistics North Ridgeville, Ohio
 Personal Assistant to the President and Vice President
 Responsible for maintaining calendar and schedule for President, travel arrangements,
meetings, etc.
 Responsible for all driver DOT compliant files
 Human Resource Manager in charge of health insurance, life insurance, and long-term
disability plans as well as Simple IRA pension plan.
 Payroll
 Account payables and accounts receivables, as well as all banking matters pertaining to
the five companies, which fall under the one parent company.
 Draft and maintain all leases regarding tractor-trailers leases as well as warehouse
leases.
 Attending seminars to keep compliant with DOT, OSHA, and BWC.
 General office duties, partyplanning, and newsletter writer.
1992-1997 Legal Secretary
Seeley, Savidge and Aussem, LPA Cleveland, Ohio
 General legal secretarial duties including dictation and transcription of pleadings,
motions, briefs, etc. for litigation attorneys, filing, answering telephones, etc.
 Court runs to Common Pleas Court, Cleveland Municipal Court, Recorder’s Office,
Bankruptcy Court, BWC, etc.
 1990-1992 Facilities Manager/Quality Control Supervisor
Docucopy Management Services Cleveland, Ohio
 Responsible for in-house copying, as well as coordinating large projects for litigation at
Seeley, Savidge and Aussem, LPA.
 Responsible for all faxing and all mail in and out.
 Back-up receptionist
 As Quality Control Supervisor at Docucopy, responsible for quality of copying going to
our clients.
 Responsible for six (6) employees, their attendance, and scheduling.
 Worked with managers and clients regarding quality issues.
Education: Graduate of Rocky River High School; attended University of Akron for one year
Attended sales courses, ODOTseminars, OSHA seminars, drug testing seminars
Skills: Word, Excel, Power Point, Outlook, Word Perfect
Quickbooks and Peachtree (accounting software)
Amicus (file maintenance, telephone calls, appointments, updates, client information)