This document summarizes research on the relationship between e-procurement and organizational performance in Uganda. A survey of 202 employees at selected service organizations found a significant relationship, with e-procurement helping to increase efficiency, streamline processes, and improve competitiveness. The researchers recommend that the government support adoption of e-procurement and that organizations invest in IT to realize potential benefits. Effective e-procurement can improve various aspects of organizational performance.
International Journal of Business and Management Invention (IJBMI)inventionjournals
ย
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
The Journal will bring together leading researchers, engineers and scientists in the domain of interest from around the world. Topics of interest for submission include, but are not limited to
This paper presents a study into the key lessons learnt from e-procurement implementation at public sector organisations in Kenya. The literature relating to e-procurement implementation and operation is reviewed, identifying main variables addressed by the current literature: impact on cost; the impact on governance; e-procurement implementation; and broader IT infrastructure issues. The research carried out was intended to explore the perceptions and reflections of both โearlyโ and โlateโ adopters of e-procurement. Key lessons are drawn from the study and presented here. I recommend further research, including the need for research into failed e-procurement projects.
Copyright Notice:
This presentation is prepared by Author for Perbanas Institute as a part of Author Lecture Series. It is to be used for educational and non-commercial purposes only and is not to be changed, altered, or used for any commercial endeavor without the express written permission from Author and/or Perbanas Institute. Appropriate legal action may be taken against any person, organization, or entity attempting to misrepresent, charge, or profit from the educational materials contained here.
Authors are allowed to use their own articles without seeking permission from any person, organization, or entity.
International Journal of Business and Management Invention (IJBMI)inventionjournals
ย
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
The Journal will bring together leading researchers, engineers and scientists in the domain of interest from around the world. Topics of interest for submission include, but are not limited to
This paper presents a study into the key lessons learnt from e-procurement implementation at public sector organisations in Kenya. The literature relating to e-procurement implementation and operation is reviewed, identifying main variables addressed by the current literature: impact on cost; the impact on governance; e-procurement implementation; and broader IT infrastructure issues. The research carried out was intended to explore the perceptions and reflections of both โearlyโ and โlateโ adopters of e-procurement. Key lessons are drawn from the study and presented here. I recommend further research, including the need for research into failed e-procurement projects.
Copyright Notice:
This presentation is prepared by Author for Perbanas Institute as a part of Author Lecture Series. It is to be used for educational and non-commercial purposes only and is not to be changed, altered, or used for any commercial endeavor without the express written permission from Author and/or Perbanas Institute. Appropriate legal action may be taken against any person, organization, or entity attempting to misrepresent, charge, or profit from the educational materials contained here.
Authors are allowed to use their own articles without seeking permission from any person, organization, or entity.
The Importance of E-Commerce in Terms of Local Development: A Study in Turkey1inventionjournals
ย
Internet is a great technology as well as a vast information storage, communication tool, trading platform, education field, business and entertainment environment. Internet is also the front door of the change and development and especially of the information community that is the bearer and courier of the development existing in the scientific and technologic fields. For this reason, E-commerce, which leaves its mark on the world market and gains more importance against the classic type of trade, also occupies a quite important position in national economy. The objective of our study is; to examine this commerce platform that is established as of today in city of Gรผmรผลhane (Turkey) and to research the potential of E-commerce with regards to national economies and the factors that effect this potential.
A Legal Perspective of E-Businesses and E-Marketing for Small and Medium Ente...IJMIT JOURNAL
ย
Electronic businesses are witnessing enormous growth as more and more people are switching to online platforms. The widespread use of Internet has opened new channels to operate trade for many businesses. Also electronic marketing has become a proven channel of passing on the word to the customers. Legal and ethical issues quickly become an area of concern. In this research recommendations are made to harmonize IT and Internet Laws. A novel approach is proposed to promote legal risk management culture in organizations. It begins with revising current state of regulations surrounding e-Businesses and electronic marketing. The proposed approach offers risk management by considering risk mitigation strategy, educating people and use of information technology. Monitoring compliance requirements are met by reviewing the latest changes in regulations and rewarding the employees who ensures the successful implementation of the strategy.
Here are slides to my lecture about ebusiness on my course Digital marketing.
If you want to hear what I've been talking about there go to Youtube https://youtu.be/_CA9KbHQYd0
Impact of Information and Communication Technology on Cargo Industries A Stud...ijtsrd
ย
The modern trend towards E commerce and computerization that they give you an idea about the way cargo industries Trucking and freight services , this paper establishes an โImpact of information and communication technology on cargo industriesโ ย In terms of commerce, logistics and fleet management, and proposes invented mechanisms of influence. The authors note that the speedy increase of E commerce and freight fleet management system compose it not easy to arrive next to firm, statistics based conclusion in relation to their impact of cargo industries, however suggest that more complicated government management of transportation demand over and above freight fleet management systems could call off out the pessimistic impact of E commerce on road transportation. Dr. Nandisha H. D "Impact of Information and Communication Technology on Cargo Industries - A Study in Bengaluru" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-1 , December 2020, URL: https://www.ijtsrd.com/papers/ijtsrd35731.pdf Paper URL : https://www.ijtsrd.com/management/mis-and-retail-management/35731/impact-of-information-and-communication-technology-on-cargo-industries--a-study-in-bengaluru/dr-nandisha-h-d
Online Technology and Marketing of Financial Services in Nigeria: An Impact A...IOSR Journals
ย
This study extracts and analyse basic information from Service providers and customers reporting the performance and challenges of online marketing of financial services in Nigeria. Staff and customers of twelve (12) out of the leading financial institutions in Nigeria, with track records of online activities were purposively sampled with the aid of structured questionnaires, to elicit ex post facto facts for use in this study. The resultant data were analysed with the use of descriptive statistics and Pearson Correlation Coefficient using statistical package for social sciences (SPSS), version 16. The study reveals low impact; meaning the country has not realises her full potentials in harnessing online technology for marketing of financial services. It also reveals incidence of challenges associated with implementation and performance of online marketing of financial services in Nigeria which include fluctuation in online services due to poor infrastructure, high rate of online fraudsters, slim awareness on the part of the customers, e-payment bottleneck, among others. Finally, this study expounds a number of management options to stimulate the impacts of online technology in marketing financial services in Nigeria.
DIGITALIZATION AND DIGITAL TRANSFORMATION IN TAKING THE OMAN ACADEMIC ACCREDI...IAEME Publication
ย
Higher Education Institutions across the world will have to take a digital route in imparting knowledge and skills to the studentsโ community. The world got stunned when it was hit by COVID- 19. Business Sectors were exploring alternative methodologies for continuing their business activities. Business Units had started investing huge amount of money on digitalizing and digital transformation of their processes, so that could keep moving ahead in the market achieving their goals and objectives. Likewise, educational institutions were also thinking extensively about the learning support to be extended for the studentsโ community to learn and to progress. Educational institutions also had to take up the same route of using internet technologies extensively to reach out studentsโ community. So, digitalization and digital transformation have become the essence now. Educational institutions have taken Internet Technologies as one of the key routes for imparting education and providing allied services to students. This trend would continue to be dominating and replacing the conventional teaching practices soon. Education Institutions need to re-orient their operations like teaching and learning, staff and student services, marketing, governance, industry-community engagement, digitally. For educational institutions, data concerning students, pass outs, graduating, placements etc are of vital importance for evaluating their strategic plans and preparing action plans accordingly. The government of Sultanate of Oman has allocated approximately 1.58 billion Omani Riyals in 2018 for providing quality education that is on par with international standards. (Press Reader, 2019), which shows its commitment towards enhancing the quality of higher education. The Higher Educational Institutions in Sultanate of Oman have been implementing internet-based technologies in teaching and learning during COVID โ 19 period. They have been in favour of digitalizing teaching and learning and academic support services. Educational Institutions in Oman must be accredited by Oman Accreditation Authority, an apex accreditation authority. The apex authority is prescribing certain standards to be complied with by the educational institutions to have been certified as an accredited and excellent academic service providers in the country. So, there exists a good scope for the use of digital technologies in educational institutions in rendering various educational services like serving alumni, gathering data about studentsโ issues, identifying industry requirements in making plans about new offerings etc. Use of digital technologies would help higher educational institutions achieving its objectives and goals without many hardships.
The Impact of Information Technology on Business Transformation in the Operat...IJMIT JOURNAL
ย
The study aims at measuring the effects of information technology on the transformation of businesses in communication companies in Jordan. The study population consisted of companies' directors as well as their deputies, assistants, advisors, in addition to department managers and their assistants. The total number of the study subjects is 3 designated communication companies in Jordan; these are: Zain, Umniah, and Orange. To achieve the aim of the study, the researcher had prepared a questionnaire which comprises of 45 items covering the three factors of the independent variable (Information Technology): infrastructure, developmental environment, and executive support systems and applications, as well as the three factors of the dependent variable (Transformation of Businesses): operations, organization change, and workers' competence. In order to test the hypotheses, the following three criteria were adequately used: The Medians, the Standard Deviations, as well as the Regression Analysis. The study has reached a number of results; the most notable amongst these results is that there is a positive effect that is statistically significant of information technology on the elements of business transformation in Jordanian communication companies and all of their relating elements.
THE EFFECT OF SERVICE INFLUENCE FACTORS ON PERCEIVED USEFULNESS AND USE SATIS...IAEME Publication
ย
The convergence of advanced technologies such as AI, IoT, and BigData with medical technology also has changed medical services significantly. Particularly digital healthcare services have developed in the untact settings by the COVID-19 pandemic. This study aims to examine factors that affect the usefulness of such digital health care services perceived by users and their use satisfaction. The study defines the โpersonal influence factor, โinformation quality factor,โ and โsocial impact factorโ that affect digital healthcare service use and empirically analyzes the effects of such factors on perceived usefulness and use satisfaction. A survey was conducted among 364 individuals who used digital healthcare services in Korea, and then statistical analysis results were derived. Hence analysis results show that personal influence factors and social impact factors positively affected perceived usefulness while information quality factors did not. In addition, it turned out that personal influence factors and information quality factors had positive effects on use satisfaction while social impact factors did not affect use satisfaction. The above-stated results suggest that when it comes to digital healthcare service, personal influence factors concerning the experience of product or service use affected perceived usefulness and use satisfaction, social impact factors affected perceived usefulness, and information quality factors affected use satisfaction to a significant degree.
Firms in growth phase want to expand their customer base, enter new product markets and
rationalize their business. The advent of internet based electronic commerce has given them
ample opportunities do so. Although many SME's have embraced ICT and taken up e-commerce,
the adoption rate has been rather slow. Many industry analysts attribute this slow adoption rate
to the lack of awareness of e-commerce applications.
Consumers online purchase intention is significant guide for operating online organization in Bangladesh. The major purpose of this paper is to explore the key factors that influence consumersโ intention, satisfaction and loyalty towards online purchase in Bangladesh. This paper adopts quantitative analysis of possible factors that may influence consumersโ intention, satisfaction and loyalty towards online purchase. By using Convenient Sampling technique the data has been collected from 200 respondents. Data are analyzed using frequency, mean, standard deviation and regression analysis. From the results of regression analysis, this research is found that security, personal hobby, payment method, appropriate pricing, privacy, social media and reference groups as the significant factors, which considerably influence consumersโ intention towards online purchase. This investigation is revealed that online purchases intention, product quality and product brand as the important factors, which significantly influence consumersโ satisfaction. This paper is also demonstrated that satisfaction as the momentous factor, which notably influences consumers loyalty in Bangladesh.
In this modern era Information Technology has become an important part of life as it allows the users to easily access, store, transfer and manipulate information. Read this document, we have mentioned some useful information regarding Information Technology.
https://www.instantassignmenthelp.com.au/it-assignment-help
EXPLORING FACTORS INFLUENCING THE ADOPTION OF ONLINE SHOPPING WITH SAUDI ESHO...ijcsit
ย
Information and communication technology (ICT) is currently the key enabler of most fields and sectors. It contributed to improving the field of commerce by advent, the concept of electronic commerce. The advent of e-commerce contributed to improving the commerce field by enabling customers to conduct their entire business transaction via the internet. Accordingly, e-commerce has become an indicator of the economic growth sought by countries in this digital age. One of the common forms of B2C e-commerce is online shopping in which the customer deals with a website and gets a full shopping experience online. The online shopping environment in Saudi Arabia is expected to grow as a result of the development of ICT, the spread of the Internet, the large proportion of the youth population and the rapid trend of online markets around the world, and in Saudi Arabia in particular. However, it is still immature, and the adoption of online shopping with Saudi e-shops in specific is less than expected. Therefore, this study seeks to explore the factors influencing the adoption of online shopping by females with Saudi e-shops. This study adopted a qualitative methodology, as data were collected by conducting thirty semi-structured interviews with Saudi females and analyzed through applying Thematic Analysis (TA) method using a software tool (NVivo). As a result, the study reported thirteen factors influencing Saudi females to adopt online shopping with Saudi eshops. Those factors were classified under six main themes: products-related factors, logistics-related factors, customer service-related factors, payment-related factors, technology-related factors, and culturerelated factors. Based on the studyโs findings, the researcher reported the study contributions and future research recommendations in conclusion.
ELECTRONIC MATERIAL MANAGEMENT PRACTICE ON SUPPLY CHAIN PERFORMANCE OF SUGAR ...ijmvsc
ย
The objective this study was to assess the influence of electronic material management practice on supply chain performance. The study intended to how electronic material management can support or impair the supply chain function in the process of sourcing, receiving, inventory management and order distribution to customersโ satisfaction The study applied a mixed research design with a survey of 12 sugar processing
firms with a population of 7,584 employees and a sample of 379 respondents drawn from management staff. Data was gathered by a questionnaire, interviews and observation. Pearsonโs correlation was applied to determine the relationship between electronic material management practice and Supply chain
performance and regression analysis to test hypothesis. The results of model reveals that electronic material management practice has a positive influence on supply chain performance with a beta value of r=0.551, p= 0.000. The study recommends that sugar processing firms should provide their suppliers
access credentials to company electronic procurement portal to increase buyer and supplier access to information to enhance electronic material management.
Factors Affecting Implementation Of E-Procurement In Nzoia Sugar Company Limi...paperpublications3
ย
Abstract: The aim of the study was to examine the factors affecting implementation of e-procurement in Nzoia Sugar Company. The Implementation of e-procurement in the public sector has been affected by several factors and it being one of the new technologies, most of the private organizations have already taken full advantage of the value of e-procurement systems. The overall objective of this study was to examine the factors affecting e-procurement implementation in Nzoia sugar company limited being one of the public organizations in Kenya. The study was guided by the following objectives: To determine whether lack of employee competency is a challenge in e-procurement adoption among staffs of Nzoia Sugar Company, to investigate whether inadequate legal framework is a challenge in e-procurement adoption in Nzoia Sugar Company and to establish whether inadequate technological infrastructure is a challenge in e-procurement adoption in Nzoia Sugar Company. The research design that was used in this study was a descriptive research design. The target population was staffs of Nzoia Sugar Company Limited who are 1091.The sample size of this study were 164 respondents which was equivalent to 15% of the staff working at Nzoia Sugar Company. The study adopted a stratified random sampling method to obtain a sample of the respondents. The process of data analysis involved several stages; the completed questionnaires were edited for completeness and consistency, checked for errors and omissions and then coded. Descriptive statistics and factor analysis was used to determine factors affecting implementation of e-procurement in Nzoia Sugar Company. Tables were used to present the data collected for ease of understanding and analysis. The study found out that employee competency was a challenge in e-procurement implementation; this study recommends that due to continuous turnover of the employees', continuous training for the incoming and current staff is required. The employees should also be informed on benefits of e- procurement over manual procurement systems. The suppliers also need to be trained on e โ procurement usage and how it works and the benefits it will accrue to them as suppliers.
The Importance of E-Commerce in Terms of Local Development: A Study in Turkey1inventionjournals
ย
Internet is a great technology as well as a vast information storage, communication tool, trading platform, education field, business and entertainment environment. Internet is also the front door of the change and development and especially of the information community that is the bearer and courier of the development existing in the scientific and technologic fields. For this reason, E-commerce, which leaves its mark on the world market and gains more importance against the classic type of trade, also occupies a quite important position in national economy. The objective of our study is; to examine this commerce platform that is established as of today in city of Gรผmรผลhane (Turkey) and to research the potential of E-commerce with regards to national economies and the factors that effect this potential.
A Legal Perspective of E-Businesses and E-Marketing for Small and Medium Ente...IJMIT JOURNAL
ย
Electronic businesses are witnessing enormous growth as more and more people are switching to online platforms. The widespread use of Internet has opened new channels to operate trade for many businesses. Also electronic marketing has become a proven channel of passing on the word to the customers. Legal and ethical issues quickly become an area of concern. In this research recommendations are made to harmonize IT and Internet Laws. A novel approach is proposed to promote legal risk management culture in organizations. It begins with revising current state of regulations surrounding e-Businesses and electronic marketing. The proposed approach offers risk management by considering risk mitigation strategy, educating people and use of information technology. Monitoring compliance requirements are met by reviewing the latest changes in regulations and rewarding the employees who ensures the successful implementation of the strategy.
Here are slides to my lecture about ebusiness on my course Digital marketing.
If you want to hear what I've been talking about there go to Youtube https://youtu.be/_CA9KbHQYd0
Impact of Information and Communication Technology on Cargo Industries A Stud...ijtsrd
ย
The modern trend towards E commerce and computerization that they give you an idea about the way cargo industries Trucking and freight services , this paper establishes an โImpact of information and communication technology on cargo industriesโ ย In terms of commerce, logistics and fleet management, and proposes invented mechanisms of influence. The authors note that the speedy increase of E commerce and freight fleet management system compose it not easy to arrive next to firm, statistics based conclusion in relation to their impact of cargo industries, however suggest that more complicated government management of transportation demand over and above freight fleet management systems could call off out the pessimistic impact of E commerce on road transportation. Dr. Nandisha H. D "Impact of Information and Communication Technology on Cargo Industries - A Study in Bengaluru" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-1 , December 2020, URL: https://www.ijtsrd.com/papers/ijtsrd35731.pdf Paper URL : https://www.ijtsrd.com/management/mis-and-retail-management/35731/impact-of-information-and-communication-technology-on-cargo-industries--a-study-in-bengaluru/dr-nandisha-h-d
Online Technology and Marketing of Financial Services in Nigeria: An Impact A...IOSR Journals
ย
This study extracts and analyse basic information from Service providers and customers reporting the performance and challenges of online marketing of financial services in Nigeria. Staff and customers of twelve (12) out of the leading financial institutions in Nigeria, with track records of online activities were purposively sampled with the aid of structured questionnaires, to elicit ex post facto facts for use in this study. The resultant data were analysed with the use of descriptive statistics and Pearson Correlation Coefficient using statistical package for social sciences (SPSS), version 16. The study reveals low impact; meaning the country has not realises her full potentials in harnessing online technology for marketing of financial services. It also reveals incidence of challenges associated with implementation and performance of online marketing of financial services in Nigeria which include fluctuation in online services due to poor infrastructure, high rate of online fraudsters, slim awareness on the part of the customers, e-payment bottleneck, among others. Finally, this study expounds a number of management options to stimulate the impacts of online technology in marketing financial services in Nigeria.
DIGITALIZATION AND DIGITAL TRANSFORMATION IN TAKING THE OMAN ACADEMIC ACCREDI...IAEME Publication
ย
Higher Education Institutions across the world will have to take a digital route in imparting knowledge and skills to the studentsโ community. The world got stunned when it was hit by COVID- 19. Business Sectors were exploring alternative methodologies for continuing their business activities. Business Units had started investing huge amount of money on digitalizing and digital transformation of their processes, so that could keep moving ahead in the market achieving their goals and objectives. Likewise, educational institutions were also thinking extensively about the learning support to be extended for the studentsโ community to learn and to progress. Educational institutions also had to take up the same route of using internet technologies extensively to reach out studentsโ community. So, digitalization and digital transformation have become the essence now. Educational institutions have taken Internet Technologies as one of the key routes for imparting education and providing allied services to students. This trend would continue to be dominating and replacing the conventional teaching practices soon. Education Institutions need to re-orient their operations like teaching and learning, staff and student services, marketing, governance, industry-community engagement, digitally. For educational institutions, data concerning students, pass outs, graduating, placements etc are of vital importance for evaluating their strategic plans and preparing action plans accordingly. The government of Sultanate of Oman has allocated approximately 1.58 billion Omani Riyals in 2018 for providing quality education that is on par with international standards. (Press Reader, 2019), which shows its commitment towards enhancing the quality of higher education. The Higher Educational Institutions in Sultanate of Oman have been implementing internet-based technologies in teaching and learning during COVID โ 19 period. They have been in favour of digitalizing teaching and learning and academic support services. Educational Institutions in Oman must be accredited by Oman Accreditation Authority, an apex accreditation authority. The apex authority is prescribing certain standards to be complied with by the educational institutions to have been certified as an accredited and excellent academic service providers in the country. So, there exists a good scope for the use of digital technologies in educational institutions in rendering various educational services like serving alumni, gathering data about studentsโ issues, identifying industry requirements in making plans about new offerings etc. Use of digital technologies would help higher educational institutions achieving its objectives and goals without many hardships.
The Impact of Information Technology on Business Transformation in the Operat...IJMIT JOURNAL
ย
The study aims at measuring the effects of information technology on the transformation of businesses in communication companies in Jordan. The study population consisted of companies' directors as well as their deputies, assistants, advisors, in addition to department managers and their assistants. The total number of the study subjects is 3 designated communication companies in Jordan; these are: Zain, Umniah, and Orange. To achieve the aim of the study, the researcher had prepared a questionnaire which comprises of 45 items covering the three factors of the independent variable (Information Technology): infrastructure, developmental environment, and executive support systems and applications, as well as the three factors of the dependent variable (Transformation of Businesses): operations, organization change, and workers' competence. In order to test the hypotheses, the following three criteria were adequately used: The Medians, the Standard Deviations, as well as the Regression Analysis. The study has reached a number of results; the most notable amongst these results is that there is a positive effect that is statistically significant of information technology on the elements of business transformation in Jordanian communication companies and all of their relating elements.
THE EFFECT OF SERVICE INFLUENCE FACTORS ON PERCEIVED USEFULNESS AND USE SATIS...IAEME Publication
ย
The convergence of advanced technologies such as AI, IoT, and BigData with medical technology also has changed medical services significantly. Particularly digital healthcare services have developed in the untact settings by the COVID-19 pandemic. This study aims to examine factors that affect the usefulness of such digital health care services perceived by users and their use satisfaction. The study defines the โpersonal influence factor, โinformation quality factor,โ and โsocial impact factorโ that affect digital healthcare service use and empirically analyzes the effects of such factors on perceived usefulness and use satisfaction. A survey was conducted among 364 individuals who used digital healthcare services in Korea, and then statistical analysis results were derived. Hence analysis results show that personal influence factors and social impact factors positively affected perceived usefulness while information quality factors did not. In addition, it turned out that personal influence factors and information quality factors had positive effects on use satisfaction while social impact factors did not affect use satisfaction. The above-stated results suggest that when it comes to digital healthcare service, personal influence factors concerning the experience of product or service use affected perceived usefulness and use satisfaction, social impact factors affected perceived usefulness, and information quality factors affected use satisfaction to a significant degree.
Firms in growth phase want to expand their customer base, enter new product markets and
rationalize their business. The advent of internet based electronic commerce has given them
ample opportunities do so. Although many SME's have embraced ICT and taken up e-commerce,
the adoption rate has been rather slow. Many industry analysts attribute this slow adoption rate
to the lack of awareness of e-commerce applications.
Consumers online purchase intention is significant guide for operating online organization in Bangladesh. The major purpose of this paper is to explore the key factors that influence consumersโ intention, satisfaction and loyalty towards online purchase in Bangladesh. This paper adopts quantitative analysis of possible factors that may influence consumersโ intention, satisfaction and loyalty towards online purchase. By using Convenient Sampling technique the data has been collected from 200 respondents. Data are analyzed using frequency, mean, standard deviation and regression analysis. From the results of regression analysis, this research is found that security, personal hobby, payment method, appropriate pricing, privacy, social media and reference groups as the significant factors, which considerably influence consumersโ intention towards online purchase. This investigation is revealed that online purchases intention, product quality and product brand as the important factors, which significantly influence consumersโ satisfaction. This paper is also demonstrated that satisfaction as the momentous factor, which notably influences consumers loyalty in Bangladesh.
In this modern era Information Technology has become an important part of life as it allows the users to easily access, store, transfer and manipulate information. Read this document, we have mentioned some useful information regarding Information Technology.
https://www.instantassignmenthelp.com.au/it-assignment-help
EXPLORING FACTORS INFLUENCING THE ADOPTION OF ONLINE SHOPPING WITH SAUDI ESHO...ijcsit
ย
Information and communication technology (ICT) is currently the key enabler of most fields and sectors. It contributed to improving the field of commerce by advent, the concept of electronic commerce. The advent of e-commerce contributed to improving the commerce field by enabling customers to conduct their entire business transaction via the internet. Accordingly, e-commerce has become an indicator of the economic growth sought by countries in this digital age. One of the common forms of B2C e-commerce is online shopping in which the customer deals with a website and gets a full shopping experience online. The online shopping environment in Saudi Arabia is expected to grow as a result of the development of ICT, the spread of the Internet, the large proportion of the youth population and the rapid trend of online markets around the world, and in Saudi Arabia in particular. However, it is still immature, and the adoption of online shopping with Saudi e-shops in specific is less than expected. Therefore, this study seeks to explore the factors influencing the adoption of online shopping by females with Saudi e-shops. This study adopted a qualitative methodology, as data were collected by conducting thirty semi-structured interviews with Saudi females and analyzed through applying Thematic Analysis (TA) method using a software tool (NVivo). As a result, the study reported thirteen factors influencing Saudi females to adopt online shopping with Saudi eshops. Those factors were classified under six main themes: products-related factors, logistics-related factors, customer service-related factors, payment-related factors, technology-related factors, and culturerelated factors. Based on the studyโs findings, the researcher reported the study contributions and future research recommendations in conclusion.
ELECTRONIC MATERIAL MANAGEMENT PRACTICE ON SUPPLY CHAIN PERFORMANCE OF SUGAR ...ijmvsc
ย
The objective this study was to assess the influence of electronic material management practice on supply chain performance. The study intended to how electronic material management can support or impair the supply chain function in the process of sourcing, receiving, inventory management and order distribution to customersโ satisfaction The study applied a mixed research design with a survey of 12 sugar processing
firms with a population of 7,584 employees and a sample of 379 respondents drawn from management staff. Data was gathered by a questionnaire, interviews and observation. Pearsonโs correlation was applied to determine the relationship between electronic material management practice and Supply chain
performance and regression analysis to test hypothesis. The results of model reveals that electronic material management practice has a positive influence on supply chain performance with a beta value of r=0.551, p= 0.000. The study recommends that sugar processing firms should provide their suppliers
access credentials to company electronic procurement portal to increase buyer and supplier access to information to enhance electronic material management.
Factors Affecting Implementation Of E-Procurement In Nzoia Sugar Company Limi...paperpublications3
ย
Abstract: The aim of the study was to examine the factors affecting implementation of e-procurement in Nzoia Sugar Company. The Implementation of e-procurement in the public sector has been affected by several factors and it being one of the new technologies, most of the private organizations have already taken full advantage of the value of e-procurement systems. The overall objective of this study was to examine the factors affecting e-procurement implementation in Nzoia sugar company limited being one of the public organizations in Kenya. The study was guided by the following objectives: To determine whether lack of employee competency is a challenge in e-procurement adoption among staffs of Nzoia Sugar Company, to investigate whether inadequate legal framework is a challenge in e-procurement adoption in Nzoia Sugar Company and to establish whether inadequate technological infrastructure is a challenge in e-procurement adoption in Nzoia Sugar Company. The research design that was used in this study was a descriptive research design. The target population was staffs of Nzoia Sugar Company Limited who are 1091.The sample size of this study were 164 respondents which was equivalent to 15% of the staff working at Nzoia Sugar Company. The study adopted a stratified random sampling method to obtain a sample of the respondents. The process of data analysis involved several stages; the completed questionnaires were edited for completeness and consistency, checked for errors and omissions and then coded. Descriptive statistics and factor analysis was used to determine factors affecting implementation of e-procurement in Nzoia Sugar Company. Tables were used to present the data collected for ease of understanding and analysis. The study found out that employee competency was a challenge in e-procurement implementation; this study recommends that due to continuous turnover of the employees', continuous training for the incoming and current staff is required. The employees should also be informed on benefits of e- procurement over manual procurement systems. The suppliers also need to be trained on e โ procurement usage and how it works and the benefits it will accrue to them as suppliers.
This paper examines the optimization of purchasing through the use of Internet based systems (electronic Procurement). The focus of this paper is the impact of these systems on the supply chain structure and how they are able to change the procurement function to a strategic operating resource for the organization. The empirical research information is based upon a study carried out that analyzed the supply chain strategies being adopted by public organizations. Respondents ranged from 100 to state corporations, experienced users of e-procurement systems to those just starting out on their pilot investigations of the contribution of such systems to purchasing efficiency. A significant result from the study was that whilst a large number of organizations were e-procurement adopters, less than half of them believed that procurement had a strategic function. The case of state corporations is used, as an example, illustrating the ability of state organizations with a strategic capability in procurement, achieved through e-procurement systems, gaining significant organizational benefits via cost and process reductions.
The evolution of electronic commerce in recent years has greatly changed the landscape of the supply change. In the current scenario, it is becoming increasingly challenging to perform procurement management in logistics without the support of technological tools.
An Empirical Study on the Mediating Effect of E-Service Recovery Satisfaction...iosrjce
ย
In the era of Internet and the accelerating rate of using the e-context as a marketing tool by wide
range of companies, customer retention becomes a crucial element in firmโs survival. Losing customers to
competitors in e-context is a constant threat as it is a click away .The current study aims at at investigating the
influence of five customer factors namely; E-Trust, Prior Experience, Customerโs Perception of Feedback, ELoyalty
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In this paper the author points out how in the last few years mobile technology has improved a great deal in countries like Nigeria, where individuals possess two or three SIM (Subscriber Identity Module) cards issued from different major mobile service providers. The paper opines that owing to this increased pervasiveness of mobile networks, in the enterprises mobile computing should gradually be replacing the use of desktop systems; the paper went on to highlight the need to leverage this ubiquity of mobile computing and network in improving and overhauling the Nigeriaโs clumsy, very slow and oftentimes corrupt procurement system. An architectural model that will support the introduction of m-procurement (mobile procurement) systems was unraveled and examined. Ongoing related works in this regard were discussed. The paper concluded by spurring software application developers and designers to start thinking on the perspectives highlighted by the author.
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This paper assessed the e-procurement adoption and procurement process, a case of District hospitals in
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hospitals procurement processes; to determine the challenges of e-procurement adoption on the procurement
processes in District hospitals in Rwanda; to determine relationship between the individual factors and
Procurement process in District hospitals in Rwanda. The target population of the study was comprised of 54
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human resource comptency in e-procurement and performance of contractors since r= .220, with p-value of 0.001
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introduction costs for new solutions such as access to bandwidth and enterprise resource management systems that
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to be easily implemented, information systems have to be set up by all players in the procurement procedures,
structures will have to be invested on and processes standardized. system in their procurement processes.
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Nigeria. The sample for the study is made up of 378 purposively selected consumers and marketers in the study.
The data for the study was obtained using a structured questionnaire. Inferential statistics such as multiple
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E procurement and performance of service organizations in uganda
1. European Journal of Business and Management www.iiste.org
ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol.5, No.12, 2013
46
E-Procurement and Performance of Service Organizations in
Uganda
Zakari Uba, Musa Gambo Sharifai, Conrad M. Mubaraka & Leticia Agaba
1. Lecturer, Department of Purchasing and Supply School of Management Studies Kano State Polytechnic:
email: hanzamina@yahoo.com +23480 39650284
2. Lecturer, Department of Purchasing and Supply School of Management Studies Kano State Polytechnic:
+234 80 6807872
3. Deputy Principal, College of Higher Degrees & Research, Kampala International University, Kampala,
Uganda
4. Staff, Procurement Department, MOF, Kampala Uganda
*Email: hanzamina@yahoo.com
Abstract
Aiming at establishing the relationship between E-procurement on the performance of selected service
organizations in Uganda; researchers used survey design on 202 employees and found that there is a significant
relationship between E-procurement and performance of the organizations. This proposition comes as a result of
penetration of IT in all aspects of life to the effect that today everything tends to rotate around use of technology.
Also to note is that competition compels one to devise means to beat others and technology is the way to go. The
researchers thus recommend: i) Government to support service organizations in regards to regulating cyber related
vices; ii) Other organizations, other than service organization, should invest wisely in IT to reap its potential
profitability; and iii) The whole procurement process should involve as many people as possible as a potential
means to human resource planning in an effort to overcome future embarrassments of retrench and labor turn over.
1. Introduction
The practice of supplies and procurement has existed since time immemorial at various levels; personal, home and
organizational levels. The procurement process has evolved from its primitive sense to a modern one where
physical purchases and negotiations have been replaced by electronic means. This may have a significant effect on
the way organizations perform. Information Technology (IT) has evolved over time ranging from simple
calculation to decision making. The invention of IT intended to support workers in reducing their work time
complexities and optimal consolidation of storage space; rather than bulky, tedious and manual storage of
information. IT grew to greater heights where new innovations like talking on phone, paying school dues, paying
utility bills and buying and selling of goods and services were realized. These innovations spread world over and
Uganda was not any exception. Though, IT literacy levels are reportedly low in Uganda, E-Procurement is
practiced to some significant levels. Patrick and Robert (2009), contend that, by now, most companies have ridden
one or more strategic sourcing waves that have collectively saved their organizations billions of dollars. Yet even
after having benefited from these initiatives, the average company still leaves on the table unrealized savings
equaling 5 to 10 percent of its total spending. These savings are not lost because of ill-conceived strategies or
organizational incompetence; rather, their loss is inherent in flawed or incomplete procurement operating models.
Similarly Carter and Grim (2001), Postulate that in almost every country in the world today, any government
purchasing or procurement amounts almost one fifth of Gross Domestic Product that is a significant amount of
money. As a direct consequence of this, there is a considerable increase in concern by purchasing professionals to
manage effectively, transparently, and fairly large annual government purchasing volumes of goods and services.
On the other hand, enterprises have tried to gain the benefits e-procurement can deliver: cost reduction, process
streamlining, improved contract compliance, increased speed under management, and more. However, many
challenges stood in the way, and only in recent years have leading enterprises have taken full advantage of the
value of e-procurement.
Raju Sheth (2009) further says that, the broad spectrum of e-Procurement is much more than just a plain vanilla
system for making purchases online. It is a comprehensive platform - using the Internet to make it easier, faster and
cost effective for businesses to source their requirements on a timely basis, and in a way that is aligned with
organizational goals and objectives. In the current scenario, characterized by focus on key strategic initiatives,
lesser time-to-market and increased global competition, e- Procurement aids organizations in streamlining their
entire purchasing process, so that they can focus on core business activities and increase profitability.
2. European Journal of Business and Management www.iiste.org
ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online)
Vol.5, No.12, 2013
47
In addition (Chaffey, 2002) in Mohini and Doug conceptualize E-procurement as an electronic integration and
management of all procurement activities including purchase request, authorization, ordering, delivery and
payment between a purchaser and a supplier. Rayport and Jaworski (2002) refer to e-procurement as a B2B
e-commerce application with Web-based functions that allow employees of a buying organization to purchase
goods and services and allow suppliers to manage and communicate the fulfillment of the purchase orders
submitted. It includes catalogue management, requisition, control and approval, receiving and exception
processing, and financials and payment processing. Thomson and Singh (2001) advocate that e-procurement
processes include sourcing of buyers and sellers, a digital catalogue of products, online bidding, ordering,
payments, goods dispatch notices (fulfillment), logistics and supply chain management. Therefore there is a need
to establish an E-procurement management information system to avert in advance the challenges of unclear
accountability, streamlining the entire purchasing process and increase the level of profitability since is recognized
as a private organization.
In reference to the procurement processes in the Uganda the following aspects tantamount to the problem: If well
utilized E-procurement saves time and costs. However, many organizational workers know how to log on to face
book, twitters, read news Papers and send E-mails; little is known on how to negotiate, purchase and deliver
services on line. This affects the organizational progress since competitors who put to full use of IT may supersede
them because their services will be in time, accurate and convenient. This study thus wishes to look into
E-Procurement procedures; hence a need to establish the relationship between E-procurement on the performance
of selected organizations in Uganda.
2. Literature Review
With ever-increasing competitive pressures, growing numbers of firms use electronic procurement (e-procurement)
in an attempt to reduce costs and increase profitability. Academicians and practitioners alike agree that one of the
most important benefits of e-procurement is its ability to facilitate integration within the firm and across the supply
chain (Dawn, Delvon and Larry, 2010). However, there is much to be discovered about the prevalence of actual
implementation of e-procurement. The purpose of this study is to empirically examine the extent to which firms
operating in diverse industries use nine different e-procurement tools that differ in their ability to facilitate supply
chain integration. The survey data were provided by a sample of 142 members of the Institute for Supply
Management (ISM). Factor analysis revealed that the group of nine e-procurement tools could be categorized into
two types: basic, single-process tools and integrative tools. A t-test of the mean differences between each type of
e-procurement tool revealed that firms used basic, single-process tools to a greater extent than they used
integrative forms of e-procurement. To further explore firmsโ use of e-procurement, we attempted to ascertain
whether the industry in which a firm operates impacts use. Logistic regression revealed that firm sector has an
effect on the use of integrative e-procurement tools, with firms operating in the petroleum and the transportation
equipment sectors being less likely to use them than their manufacturing counterparts. These findings are
important, as previous research indicates that effective supply chain integration is associated with improvements in
production planning, inventory management, distribution, and overall supply chain performance.
Wojciech and Zahir, (2010) aimed to present electronic procurement benefits identified in four case companies
from the information technology (IT), hi-tech sector. Multi-case study design was applied. The benefits reported in
3. European Journal of Business and Management www.iiste.org
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Vol.5, No.12, 2013
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the companies were analyzed and classified according to taxonomies from the information systems discipline.
Finally, a new benefits classification was proposed. The framework was developed based on information systems
literature. The research confirmed difficulties with benefits evaluation, as, apart from operational benefits,
non-financial, intangible benefits at strategic level were also identified. Traditional evaluation methods are unable
to capture all benefits categories, especially at strategic level. New taxonomy was created, which allows evaluation
of the complex e-procurement impact. In the proposed taxonomy, e-procurement benefits are classified according
to their level (operational, tactical, strategic), area of impact, applying scorecard dimensions (customer, process,
financial, learning and growth). In addition the benefits characteristic is captured (tangible, intangible, financial
and non-financial).
At first sight the โbig (or all-you-can-eat) dealโ seems excellent value for libraries and their users, and represents
the shining possibilities of the electronic age (David, 2004). A more thorough-going evaluation, however, exposes
dangers for universities, their funders and publishers. This paper examines the big deal in the light of fundamental
market conditions and suggests alternative models for procuring electronic resources. The roles and strengths of
the players in the information supply chain are defined and traditional hard-copy procurement is analyzed in terms
of these roles and the concepts of authority, branding and monopoly. The fundamentals of procuring electronic
resources and prevalent purchasing models are discussed in terms of the same roles and concepts. The advantages
of the big deal are laid out - access to resources, low unit costs etc. The dangers are also discussed. These arise
mainly from the publishersโ position as monopolists. The possible long-term effects, on library budgets and
academic publishing, of dealing with monopoly suppliers are examined. Means of avoiding or minimizing these
dangers โ consortia, alternative publishing methods, new economic models to promote competition โ are
examined.
Public procurement is one of the principal instruments used by the Commission to open up the European Single
Market. This paper presents a critical assessment of public procurement policy in the context of developing
policies on electronic commerce and the Government Procurement Agreement (GPA) within the World Trade
Organization (WTO) (Andrew and John,1998). The paper focuses on how business can access public procurement
opportunities in Europe, and what opportunities exist for improved electronic means of access to information. The
proposed future for electronic tendering in Europe, SIMAP, is discussed and compared to similar systems in the
USA. The paper suggests that a new legislative framework is required for public procurement and electronic
commerce in Europe to ensure that governments and businesses do not suffer a competitive disadvantage in the
electronic future of world trade.
Recent rapid pace in the introduction of innovations has made adopting new technologies, such as those used for
electronic procurement, a routine practice (Arash and Jeffrey, 2010). But successful technology adoption depends
on a multitude of factors, including those related to the adopter, to the technology, to the provider and the network
within which they operate. Without careful consideration of these factors, effectiveness of benchmarking of
technology adoptions may be remiss of predictable outcomes. The paper aims to aid in understanding when and
how benchmarking applies to technology adoptions by introducing a new conceptual framework. The study
combines facets of established theories of innovation adoption to develop a new broad-based framework. It then
applies the framework to develop propositions on the adoption of two distinct types of e-procurement technologies
(EPT), namely electronic data interchange and online auctions. Three prominent adoption theories that explain
innovation adoption are highlighted and it is noted that while useful, on their own, these theories may have limited
explanatory power. These paradigms are leveraged to develop an interlocked framework that helps better explain
the factors that influence innovation adoption. The factors are categorized into four groups, namely that of the
technology, the adopting firm, itโs trading partners and the network within which it operates.
An electronic business to business procurement marketplace is an inter-organizational information system through
which multiple buyers and sellers interact to accomplish market-making activities for corporate purchases. In this
study, the extent to which organizations had plans to utilize electronic marketplaces for purchases was investigated.
A survey was conducted in Norway. Survey results indicate that most organizations had plans, only 3 percent had
no plans (Petter and Anne, 2002) while 34 percent had concrete plans to utilize electronic marketplaces for
purchases. Responding organizations planned to purchase significantly more indirect goods than indirect services
on electronic marketplaces. The main benefit expected from utilizing electronic marketplaces for purchases was
reduced transaction costs. Strategic importance of business to business electronic markets can significantly predict
the extent to which responding organizations had plans to utilize electronic marketplaces for purchases.
Talai, Daniel and David (2002) assert that modern procurement is being shifted from paper-based,
people-intensive buying systems toward electronic-based purchase procedures that rely on Internet
communications and Web-enhanced buying tools. Develops a typology of e-commerce tools that have come to
characterize cutting-edge industrial procurement. E-commerce aspects of purchasing are organized into
4. European Journal of Business and Management www.iiste.org
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Vol.5, No.12, 2013
49
communication and transaction tools that encompass both internal and external buying activities. Further, a model
of the impact of e-commerce on the structure and processes of an organizationโs buying center is developed. The
impact of the changing buying center on procurement outcomes in terms of efficiency and effectiveness is also
analyzed. Finally, implications for business-to-business marketers and researchers are discussed.
Helen and Christine (2008) intended to examine the factors influencing e-procurement adoption in the United
Nations (UN) system of organizations are examined. They used an extended multi-method case study of
e-procurement in the UN. A three stage methodology is adopted โ a questionnaire survey of UN organizations,
case studies of e-procurement issues in three UN organizations, and an interactive workshop with the heads of
purchasing of UN organizations. The Study found that e-procurement is being used in the UN for transactions of
routine, non-strategic purchases. UN development agencies are more likely to adopt e-procurement than
humanitarian aid agencies as their operations are more predictable. The intention of the majority of UN
organizations to adopt e-procurement within three years has been reversed following the workshop, which
revealed that adoption of e-procurement would run counter to UN policies of supporting less developed nations,
regions and organizations. A more cautious, โwait and seeโ approach has been taken rather than to unilaterally
promote e-procurement across the UN system.
Liyi, Pinghao and Qihua (2011) aimed to report on users' information behavior in China, a topic which has not
been researched extensively. The aim is to help producers and providers collect and develop more electronic
resources. The study investigated users' information behavior at seven โ211 Projectโ universities in Wuhan, a city
in central China. These universities all have access to the resources of the National Science and Technology
Library (NSTL). The questionnaire includes questions about respondents' basic identifying information
(educational level, job, etc.) and their information service requirements. Correlations among users' education level,
users' jobs, users' retrieval methods, literature use, etc. were analyzed. The results show that most NSTL users are
graduate students and young staff members. And the number of male users surpasses female ones slightly. The
purpose of the utilization of electronic resources for customers is scientific research, teaching and the need for
self-development. During a year, the demand of users is the highest in March and the lowest in August. The users'
knowledge service types include learning the progress of science and technology, citation retrieval and analysis,
statistical analysis, intelligent retrieval and knowledge aggregation.
Morteza, Daniel and Jose (2011) wanted to examine the factors within the technology-organization-environment
(TOE) framework that affect the decision to adopt electronic commerce (EC) and extent of EC adoption, as well as
adoption and non-adoption of different EC applications within small- and medium-sized enterprises (SMEs). A
questionnaire-based survey was conducted to collect data from 235 managers or owners of manufacturing SMEs in
Iran. The data were analyzed by employing factorial analysis and relevant hypotheses were derived and tested by
multiple and logistic regression analysis. Findings show that EC adoption within SMEs is affected by perceived
relative advantage, perceived compatibility, CEO's innovativeness, information intensity, buyer/supplier pressure,
support from technology vendors, and competition. Similarly, description on determinants of adoption and
non-adoption of different EC applications has been provided.
3. Methodology
The study employed a descriptive survey design with quantitative and qualitative approaches. In this study the
target population involved the 202 employees of the selected organizations who had worked in those companies
for at least two year; administrators who had held offices for at least one year.
4. Findings
Results showed that the employees are largely dissatisfied with the current procurement management system. The
majority of the employees agree that the procurement system is periodically inspected to keep them going with
work (3.5); closely followed by its serving the right purpose and so boosting their performance (3.3). However,
they disagree that the current procurement system is understood by the users (1.7); closely followed by its support
to their work performance (2.1). The four aspects align well with an information system and special attention
suffices to them. The total mean also supplements this observation to the effect that the who system was assessed
as being fair which further suggests that more can be done to make it better as supported b y Chaffey (2002),
Rayport and Jaworski (2002) and Dawn, Delvon and Larry (2010).
Furthemore, they show that accuracy, convenience and smooth work flow (3.6) and accepting vast amounts of data
which facilitates growth and expansion (3.5) were ranked first and second respectively; and Itโs design matching
the modern state of art systems relevant for our work (2.4) and Its working well even in stressful situations thus
maintaining steady performance (2.4) were ranked the least respectively. This is in same line of thought as David
(2004), Arash and Jeffrey (2010), Helen and Christine (2008) and Morteza, Daniel and Jose (2011).
5. European Journal of Business and Management www.iiste.org
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Vol.5, No.12, 2013
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Table 1:
Significant Relationship between E-procurement and performance
Computed
r-Value
P_Value = 0.05
Interpretation on H0
E-Procurement Vs Performance 0.67 Rejected
In summary, Table 1 shows that the computed sig value (0.67) is larger than the popular sig value (0.05) which
suggests that the null hypothesis was rejected to the effect that there is a significant relationship between
E-procurement and performance of the organizations. This finding is supported by Daniel and Jose (2011),
Chaffey (2002) and Carter and Grim (2001).
6. Conclusion
E-procurement has a significant relationship with performance of service organizations. This proposition comes as
a result of penetration of IT in all aspects of life to the effect that today everything tends to rotate around use of
technology. Also to note is that competition compels one to devise means to beat others and technology is the way
to go. The researchers thus recommend: i) Government should support service organizations in regards to
regulating cyber related vices as E-procurement is likely to attract such challenges; ii) Other organizations, other
than service organization, should invest wisely in IT to reap its potential profitability for it is the most suitable way
to maneuver through this world of competition; iii) The whole procurement process should involve as many people
as possible as a potential means to human resource planning in an effort to overcome future embarrassments of
retrench and labor turn over.
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