The document outlines the advantages of e-government initiatives in three key areas:
1) Automating government processes like payroll, personnel management, health administration and service delivery to improve efficiency.
2) Improving public services by making government information and forms accessible online and enabling remote education and telemedicine.
3) Supporting economic development in sectors like agriculture and rural development by providing online access to resources, market data, and extension services.
E governance and its role in Development CommunicationVijayta Kapoor
This course discusses the role of technology and electronic communication in development communication. It notes that over the last two decades, the communication landscape has changed significantly due to technological developments like the internet and computers. Electronic governance, or e-governance, aims to use online services and information technology to simplify service delivery for citizens. Some benefits of e-governance include reduced costs, improved access and convenience of services for citizens, and increased transparency of government operations. Several Indian states have implemented successful e-governance projects focused on services like land records, bill payments, and certificates.
This document discusses e-governance initiatives in the agricultural sector in India. It begins by defining e-governance and its goals of providing efficient, convenient and transparent services to citizens through information and communication technologies. It then outlines how e-governance can improve existing agricultural services, provide new services, and enhance farmer participation. Major e-governance projects implemented in various Indian states are also summarized. The document concludes by discussing challenges to e-governance in agriculture and providing recommendations to address failures and ensure project success.
E-governance uses information technology to enhance government processes and address public needs through simplified and transparent services. It reduces corruption while enabling public participation and interaction between government organizations. E-governance provides online services to citizens (G2C), businesses (G2B), employees (G2E), and between governments (G2G). While global e-governance deals with international cooperation, several countries have implemented national e-governance strategies to improve government services and inclusion through new technologies.
Electoral and Political Reforms Conference Presentationrajeshjain
The document discusses the need for information, participation, regulation, and technology to enable positive change in governance. It proposes creating an "InfoStructure" using internet and mobile technologies to (1) aggregate and disseminate constituency-level data and metrics, candidate information, and governance actions; and (2) allow two-way citizen participation in decisions through engagement, feedback and response. This needs to be supported by regulatory frameworks for transparency and technology access as well as experiments using SMS to disseminate election information to citizens.
The document provides information on the 2012 UN E-Government Survey, including what is new, key findings, and methodology. Some of the main points:
- The 2012 survey placed more emphasis on integrated whole-of-government approaches and quality of online services over the number of ministry websites.
- Many advanced countries are moving towards centralized, integrated e-government models to improve efficiency and access to services.
- Developing countries are making progress in e-participation but gains remain uneven within and across countries.
- Only 24 countries openly promote free access to e-government services indicating more can be done to improve citizen uptake.
The survey assessed 193 UN member states based on online service availability and
A citizen oriented e government maturity modelbikram068
This document provides an overview of Hala Al-Khatib's research proposal to develop an e-government maturity model from citizens' perspectives. It begins with an agenda outlining the introduction, literature review, methodology, significance, and future plans. The literature review examines existing e-government maturity models and identifies a gap in considering citizens' needs and perspectives. The proposed model aims to address this gap by developing a model based on a hierarchy of citizens' needs and wants. The research will use a design science approach and field trials to propose and verify the new citizen-oriented maturity model. The significance is that this will be the first citizen-oriented service maturity model for public sector e-government. Future work involves further investigating citizens
The document discusses e-government and its definitions, goals, and stages of development. It defines e-government as using technology to improve access to and delivery of government services. The goals of e-government include fostering transparency, eliminating distance barriers, and empowering public participation. E-government is categorized into five stages - from basic information online to a fully integrated digital government. While e-government aims to improve performance, current studies focus more on website design than substantive impact. Assessment of e-government should evaluate its potential to boost economic competitiveness and service quality.
E governance and its role in Development CommunicationVijayta Kapoor
This course discusses the role of technology and electronic communication in development communication. It notes that over the last two decades, the communication landscape has changed significantly due to technological developments like the internet and computers. Electronic governance, or e-governance, aims to use online services and information technology to simplify service delivery for citizens. Some benefits of e-governance include reduced costs, improved access and convenience of services for citizens, and increased transparency of government operations. Several Indian states have implemented successful e-governance projects focused on services like land records, bill payments, and certificates.
This document discusses e-governance initiatives in the agricultural sector in India. It begins by defining e-governance and its goals of providing efficient, convenient and transparent services to citizens through information and communication technologies. It then outlines how e-governance can improve existing agricultural services, provide new services, and enhance farmer participation. Major e-governance projects implemented in various Indian states are also summarized. The document concludes by discussing challenges to e-governance in agriculture and providing recommendations to address failures and ensure project success.
E-governance uses information technology to enhance government processes and address public needs through simplified and transparent services. It reduces corruption while enabling public participation and interaction between government organizations. E-governance provides online services to citizens (G2C), businesses (G2B), employees (G2E), and between governments (G2G). While global e-governance deals with international cooperation, several countries have implemented national e-governance strategies to improve government services and inclusion through new technologies.
Electoral and Political Reforms Conference Presentationrajeshjain
The document discusses the need for information, participation, regulation, and technology to enable positive change in governance. It proposes creating an "InfoStructure" using internet and mobile technologies to (1) aggregate and disseminate constituency-level data and metrics, candidate information, and governance actions; and (2) allow two-way citizen participation in decisions through engagement, feedback and response. This needs to be supported by regulatory frameworks for transparency and technology access as well as experiments using SMS to disseminate election information to citizens.
The document provides information on the 2012 UN E-Government Survey, including what is new, key findings, and methodology. Some of the main points:
- The 2012 survey placed more emphasis on integrated whole-of-government approaches and quality of online services over the number of ministry websites.
- Many advanced countries are moving towards centralized, integrated e-government models to improve efficiency and access to services.
- Developing countries are making progress in e-participation but gains remain uneven within and across countries.
- Only 24 countries openly promote free access to e-government services indicating more can be done to improve citizen uptake.
The survey assessed 193 UN member states based on online service availability and
A citizen oriented e government maturity modelbikram068
This document provides an overview of Hala Al-Khatib's research proposal to develop an e-government maturity model from citizens' perspectives. It begins with an agenda outlining the introduction, literature review, methodology, significance, and future plans. The literature review examines existing e-government maturity models and identifies a gap in considering citizens' needs and perspectives. The proposed model aims to address this gap by developing a model based on a hierarchy of citizens' needs and wants. The research will use a design science approach and field trials to propose and verify the new citizen-oriented maturity model. The significance is that this will be the first citizen-oriented service maturity model for public sector e-government. Future work involves further investigating citizens
The document discusses e-government and its definitions, goals, and stages of development. It defines e-government as using technology to improve access to and delivery of government services. The goals of e-government include fostering transparency, eliminating distance barriers, and empowering public participation. E-government is categorized into five stages - from basic information online to a fully integrated digital government. While e-government aims to improve performance, current studies focus more on website design than substantive impact. Assessment of e-government should evaluate its potential to boost economic competitiveness and service quality.
Presentation given by Naimur Rahmann, Director, One World South Asia & MD, One World Foundation India on August 3rd, 2011 at eWorld Forum (www.eworldforum.net) in the session Citizen Centric Service Delivery
This document discusses using public intent data to improve service delivery in South Africa's eThekwini Metropolitan Municipality. There are six main types of public intent data: geospatial data, citizen-generated data, censuses, sample surveys, machine-generated data, and administrative data. The document uses eThekwini as a case study, noting that most areas within the urban development line have access to free Wi-Fi hotspots provided by the municipal government, while rural areas generally do not. The municipal government plans to expand public Wi-Fi access with 450 new hotspots over the next three years to help address inequality caused by high data costs.
Ta2.09 1 mills.un data forum innovations crvs idms sam mills jan 14 2017Statistics South Africa
Overview of importance of CRVS in monitoring SDGs, Principles on Identification for Sustainable Development, CRVS eLearning course by the Global CRVS group - presented at the UN World Data Forum
The document discusses citizens' engagement platforms implemented by Greek municipalities and issues around open data and interoperability. It summarizes two existing municipal platforms in Athens and Heraklion that allow citizens to submit requests but do not fully implement open data standards. The platforms could be improved by linking user accounts to social media, personalizing services, and making more data openly available while ensuring privacy and security. A unified approach across municipalities is needed to achieve true interoperability and improve citizen services. Politicians and bureaucrats must support transparency and public participation for open governance to succeed.
Innovations in linking civil registration and vital statistics to identity management systems
& 10 milestones allowing Mauritius to report mortality statistics to WHO since 1957 - presented at the UN World Data Forum 2017
Presentation given by Seema Hafeez, Sr. Economist, UN-DESA (Department of Economic and Social Affairs) on August 2nd, 2011 at eWorld Forum (www.eworldforum.net) in the session ICT Leader's Conclave
This document analyzes the costs and benefits of implementing an information technology system to digitize birth registration and provide birth certificates to children in Haiti. It finds that while the estimated costs are around $4.43 per birth certificate, the estimated benefits in terms of time savings, transportation costs avoided, and access to education, voting, financial services and savings could amount to millions of dollars annually. A cost-benefit analysis estimates that the benefit-cost ratio of the program would be between 1.3-3 depending on the discount rate and assumptions about whether lack of a birth certificate prevents access to education. Overall, the analysis finds digitizing birth registration in Haiti could provide significant economic and social benefits that outweigh the costs.
Open Data meets Devolution: Open County InitiativeOpen Institute
Open County Initiative is a programme spearheaded by the Open Institute to promote open government principles to sub-national governments in Kenya. Through this initiative, the Open Institute and its partners work with county governments to publish open data relating to development of the county. In addition, we work to build appetite for open data and empower citizens to use their voice to speak with government.
Hazardous Waste Manifest - the new eManifest RuleAbby Ferri
The EPA is transitioning the paper-based hazardous waste manifest system to a national electronic system (e-Manifest) by October 2015. The e-Manifest system will track hazardous waste shipments electronically from generators to disposal facilities. A rule establishing user fees to fund the system will be finalized in 2014. Generators, transporters, and disposal facilities should prepare for the transition by communicating with EPA and each other, and monitoring the EPA's website for updates.
This document proposes an e-governance model for Bangladesh and discusses its implementation. It begins by outlining the motivation and methodology, then reviews e-governance opportunities in Bangladesh. A 3-dimensional enterprise model is proposed, along with an architecture framework and implementation plan. A prototype application for tax identification number registration is demonstrated. The document concludes by discussing conclusions and opportunities for future work, such as m-governance readiness assessment.
The Brazilian Ministry of Planning discusses the System of Agreements Management (SICONV), an e-government system for managing the federal government's voluntary transfers. SICONV allows the federal government, applicants, and recipients to automate the entire lifecycle of voluntary transfers, including application, analysis, celebration, publication, execution, monitoring, and accountability. It provides facilities like a centralized system for publishing programs and transferring public resources, with the goals of increasing transparency and reducing costs.
New York State Police Implementation of TraCSPCI Industries
A general contractor licensed by the State of New York, PCI Industries is among the top 24 percent of licensed contractors operating in the state. A respected member of the New York business community, PCI Industries is a strong supporter of the New York State Police.
The document discusses Andhra Pradesh's experience with e-governance initiatives. It summarizes some of the key e-governance projects and strategies implemented in Andhra Pradesh, including eSeva citizen service centers, the state government portal (APOnline), and core projects like eProcurement and a state-wide broadband network. The strategies focused on citizen-centric services, standards-based architecture, shared infrastructure, and public-private partnerships to deliver integrated e-government services across the state.
This document provides an overview of e-governance concepts and case studies. It defines e-government as the practice of providing public services to citizens through electronic means like the internet, mobile devices, telephone, and mail. The document discusses models of e-government development, types of e-government services, and advantages like transparency, convenience and efficiency. It also notes challenges like ensuring reliability, privacy and addressing digital divides. Metrics for measuring e-government readiness and participation are presented, including indices from the UN. Key issues discussed include the digital divide and how to overcome barriers to access and participation.
This document discusses how ICT can be used to fight corruption in government. It provides examples of e-government systems and initiatives that several countries have implemented to increase transparency and reduce opportunities for corruption. These include putting rural property records online in India, restructuring the tax system in Pakistan to reduce direct citizen-official contact, and establishing e-procurement systems to prevent price fixing and allow public accountability. The document also outlines some of the challenges of implementing e-government systems, such as overcoming social, political, and infrastructure constraints. Overall, the document advocates for the use of ICT tools like e-government, e-procurement, and e-payment to enhance transparency, accountability, and anti-corruption goals in the public
E-governance involves using information and communication technologies to make governance more efficient, transparent and accessible. It aims for simple, moral, accountable, responsive and transparent governance. E-governance can provide one-stop services to citizens through applications like e-citizen centers, e-transport, e-medicine and e-education. It offers benefits like increased speed, reduced costs, improved transparency and accountability, and greater convenience and access to information for citizens. However, challenges include lack of trust, resistance to change, the digital divide, high costs, and privacy and security concerns.
The document discusses ICT priorities and eGovernment research objectives in Bosnia and Herzegovina. It identifies the top ICT research fields and priorities for 2007-2013, including ICTs for government and eGovernment. It outlines three key eGovernment research objectives: electronic documentation and authentication, modernization of public administration via efficiency and transparency, and innovative ICTs for citizen involvement and access to services. The document also discusses challenges around institutionalization, infrastructure, electronic ID, and the need to reengineer public administration to fully realize the benefits of eGovernment.
E governance - management information systemAkanksha Gohil
Electronic governance, popularly known as E-governance, is the integration of Information and Communication Technology (ICT) in all the processes, with the aim of enhancing government ability to address the needs of the general public. The basic purpose of e-governance is to simplify processes for all, i.e. government, citizens, businesses, etc. at National, State, and local levels
The document outlines an EAC regional e-government framework with the vision of using ICT to increase wealth, living standards, and competitiveness in East Africa. It identifies strategic areas like customs, immigration, e-parliament, e-health, e-banking, and more. The framework includes three components - services, content, and applications. It also discusses support mechanisms, proposed systems for each strategic area, harmonized policies, and crosscutting issues.
Presentation given by Anir Chowdhury, Policy Advisor, UNDP on August 2nd, 2011 at eWorld Forum (www.eworldforum.net) in the session ICT Leader's Conclave
Presentation given by Naimur Rahmann, Director, One World South Asia & MD, One World Foundation India on August 3rd, 2011 at eWorld Forum (www.eworldforum.net) in the session Citizen Centric Service Delivery
This document discusses using public intent data to improve service delivery in South Africa's eThekwini Metropolitan Municipality. There are six main types of public intent data: geospatial data, citizen-generated data, censuses, sample surveys, machine-generated data, and administrative data. The document uses eThekwini as a case study, noting that most areas within the urban development line have access to free Wi-Fi hotspots provided by the municipal government, while rural areas generally do not. The municipal government plans to expand public Wi-Fi access with 450 new hotspots over the next three years to help address inequality caused by high data costs.
Ta2.09 1 mills.un data forum innovations crvs idms sam mills jan 14 2017Statistics South Africa
Overview of importance of CRVS in monitoring SDGs, Principles on Identification for Sustainable Development, CRVS eLearning course by the Global CRVS group - presented at the UN World Data Forum
The document discusses citizens' engagement platforms implemented by Greek municipalities and issues around open data and interoperability. It summarizes two existing municipal platforms in Athens and Heraklion that allow citizens to submit requests but do not fully implement open data standards. The platforms could be improved by linking user accounts to social media, personalizing services, and making more data openly available while ensuring privacy and security. A unified approach across municipalities is needed to achieve true interoperability and improve citizen services. Politicians and bureaucrats must support transparency and public participation for open governance to succeed.
Innovations in linking civil registration and vital statistics to identity management systems
& 10 milestones allowing Mauritius to report mortality statistics to WHO since 1957 - presented at the UN World Data Forum 2017
Presentation given by Seema Hafeez, Sr. Economist, UN-DESA (Department of Economic and Social Affairs) on August 2nd, 2011 at eWorld Forum (www.eworldforum.net) in the session ICT Leader's Conclave
This document analyzes the costs and benefits of implementing an information technology system to digitize birth registration and provide birth certificates to children in Haiti. It finds that while the estimated costs are around $4.43 per birth certificate, the estimated benefits in terms of time savings, transportation costs avoided, and access to education, voting, financial services and savings could amount to millions of dollars annually. A cost-benefit analysis estimates that the benefit-cost ratio of the program would be between 1.3-3 depending on the discount rate and assumptions about whether lack of a birth certificate prevents access to education. Overall, the analysis finds digitizing birth registration in Haiti could provide significant economic and social benefits that outweigh the costs.
Open Data meets Devolution: Open County InitiativeOpen Institute
Open County Initiative is a programme spearheaded by the Open Institute to promote open government principles to sub-national governments in Kenya. Through this initiative, the Open Institute and its partners work with county governments to publish open data relating to development of the county. In addition, we work to build appetite for open data and empower citizens to use their voice to speak with government.
Hazardous Waste Manifest - the new eManifest RuleAbby Ferri
The EPA is transitioning the paper-based hazardous waste manifest system to a national electronic system (e-Manifest) by October 2015. The e-Manifest system will track hazardous waste shipments electronically from generators to disposal facilities. A rule establishing user fees to fund the system will be finalized in 2014. Generators, transporters, and disposal facilities should prepare for the transition by communicating with EPA and each other, and monitoring the EPA's website for updates.
This document proposes an e-governance model for Bangladesh and discusses its implementation. It begins by outlining the motivation and methodology, then reviews e-governance opportunities in Bangladesh. A 3-dimensional enterprise model is proposed, along with an architecture framework and implementation plan. A prototype application for tax identification number registration is demonstrated. The document concludes by discussing conclusions and opportunities for future work, such as m-governance readiness assessment.
The Brazilian Ministry of Planning discusses the System of Agreements Management (SICONV), an e-government system for managing the federal government's voluntary transfers. SICONV allows the federal government, applicants, and recipients to automate the entire lifecycle of voluntary transfers, including application, analysis, celebration, publication, execution, monitoring, and accountability. It provides facilities like a centralized system for publishing programs and transferring public resources, with the goals of increasing transparency and reducing costs.
New York State Police Implementation of TraCSPCI Industries
A general contractor licensed by the State of New York, PCI Industries is among the top 24 percent of licensed contractors operating in the state. A respected member of the New York business community, PCI Industries is a strong supporter of the New York State Police.
The document discusses Andhra Pradesh's experience with e-governance initiatives. It summarizes some of the key e-governance projects and strategies implemented in Andhra Pradesh, including eSeva citizen service centers, the state government portal (APOnline), and core projects like eProcurement and a state-wide broadband network. The strategies focused on citizen-centric services, standards-based architecture, shared infrastructure, and public-private partnerships to deliver integrated e-government services across the state.
This document provides an overview of e-governance concepts and case studies. It defines e-government as the practice of providing public services to citizens through electronic means like the internet, mobile devices, telephone, and mail. The document discusses models of e-government development, types of e-government services, and advantages like transparency, convenience and efficiency. It also notes challenges like ensuring reliability, privacy and addressing digital divides. Metrics for measuring e-government readiness and participation are presented, including indices from the UN. Key issues discussed include the digital divide and how to overcome barriers to access and participation.
This document discusses how ICT can be used to fight corruption in government. It provides examples of e-government systems and initiatives that several countries have implemented to increase transparency and reduce opportunities for corruption. These include putting rural property records online in India, restructuring the tax system in Pakistan to reduce direct citizen-official contact, and establishing e-procurement systems to prevent price fixing and allow public accountability. The document also outlines some of the challenges of implementing e-government systems, such as overcoming social, political, and infrastructure constraints. Overall, the document advocates for the use of ICT tools like e-government, e-procurement, and e-payment to enhance transparency, accountability, and anti-corruption goals in the public
E-governance involves using information and communication technologies to make governance more efficient, transparent and accessible. It aims for simple, moral, accountable, responsive and transparent governance. E-governance can provide one-stop services to citizens through applications like e-citizen centers, e-transport, e-medicine and e-education. It offers benefits like increased speed, reduced costs, improved transparency and accountability, and greater convenience and access to information for citizens. However, challenges include lack of trust, resistance to change, the digital divide, high costs, and privacy and security concerns.
The document discusses ICT priorities and eGovernment research objectives in Bosnia and Herzegovina. It identifies the top ICT research fields and priorities for 2007-2013, including ICTs for government and eGovernment. It outlines three key eGovernment research objectives: electronic documentation and authentication, modernization of public administration via efficiency and transparency, and innovative ICTs for citizen involvement and access to services. The document also discusses challenges around institutionalization, infrastructure, electronic ID, and the need to reengineer public administration to fully realize the benefits of eGovernment.
E governance - management information systemAkanksha Gohil
Electronic governance, popularly known as E-governance, is the integration of Information and Communication Technology (ICT) in all the processes, with the aim of enhancing government ability to address the needs of the general public. The basic purpose of e-governance is to simplify processes for all, i.e. government, citizens, businesses, etc. at National, State, and local levels
The document outlines an EAC regional e-government framework with the vision of using ICT to increase wealth, living standards, and competitiveness in East Africa. It identifies strategic areas like customs, immigration, e-parliament, e-health, e-banking, and more. The framework includes three components - services, content, and applications. It also discusses support mechanisms, proposed systems for each strategic area, harmonized policies, and crosscutting issues.
Presentation given by Anir Chowdhury, Policy Advisor, UNDP on August 2nd, 2011 at eWorld Forum (www.eworldforum.net) in the session ICT Leader's Conclave
Finland has achieved the top ranking in the EU for digital economy and society. The government provides guidance to transition public administrative services to digital, promotes data utilization and interoperability, and ensures digital operations. Suomi.fi is the national service architecture for digital services. Legislation supports digital government services and web accessibility. Identity management and electronic identification are being reformed to support citizens' mobility and inclusion. Advisory committees ensure digital services meet diverse needs. Information policy and ethical AI use are priorities. The goal is citizen-centric digital government and open, high quality data.
This document provides an overview of e-governance including definitions, history, purpose, benefits, types, services, models, pillars, phases, projects, and challenges. The key points are:
1. E-governance refers to the use of information technologies to enhance the ability of government to serve citizens and businesses.
2. It aims to simplify processes, promote transparency and accountability, and make governance more responsive.
3. Major e-governance projects in India include SUWIDHA in Punjab and various departmental automation initiatives in states like Andhra Pradesh, Bihar, Chhattisgarh, and Gujarat.
E-government refers to the use of information and communication technologies by government agencies to provide more convenient, efficient, and transparent services to citizens and businesses. The key components of e-government are the technological, social, political, and service aspects. E-government aims to transform government services through digital means to improve delivery of information and public services. E-governance differs from e-government in that it focuses more on wider citizen participation in decision making through the use of technology.
This document discusses e-government in Kenya, including definitions of e-government, its various segments and models, rationale for implementing e-government in Kenya, sample e-government projects already in place, and prospective applications. It outlines the benefits of e-government such as improved efficiency and service delivery. It also discusses Kenya's institutional arrangements for e-government and examples of non-internet e-government technologies. Lastly, it notes some risks of implementing e-government.
This document discusses Bulgaria's strategy for developing e-administrative services and e-healthcare. It outlines the mission and principles of e-government, including providing higher quality services, improving efficiency, and increasing transparency. The strategic goal of e-healthcare is to improve citizens' health and quality of life through equal access to modern healthcare services using new technologies. Key measures include developing integrated healthcare information systems, standardizing and securing information, providing information and training to citizens, and passing legislation to support these initiatives. Useful links for additional information are also provided.
Partners in Technology - eHealth Queensland ICT Investment PrioritiesDigital Queensland
The document discusses Queensland's digital landscape and strategies. It outlines initiatives to improve digital readiness, infrastructure, population health tools, precision medicine, consumer health tools, and more. Key priorities include expanding digital hospitals, improving rural telehealth, and the patient portal. Strategies also focus on genomics, innovation, and using data/AI to modernize healthcare delivery across Queensland.
e-Government in the Philippines: Benchmarking against global best practices (...Coach Edwin Soriano
E-Government refers to the use by government agencies of information and communication technologies (ICT) that have the ability to transform relations with citizens, businesses, government employees, and other arms of government in the delivery of services. For the World Bank, it is the use of ICT to improve the efficiency, effectiveness, transparency, and accountability of government.
E-Government is the use of electronic media in the facilitation of government processes. It covers a wide range of applications making use of multi-media broadcasting, radio networks, computer networks, mobile phone communication technologies, and other similar electronic devices.
Internal information systems of Government agencies, information kiosks, automated telephone information services, SMS services and other systems all comprise e-Government services. All these are applications of Information and Communications Technologies (ICT) to improve the services of the Government towards its primary clients: the citizens.
~~~~~~~
For e-Government updates, visit www.GabayPinoy.com
- Edwin Ka Edong Soriano
Digital/IT data and analytics provide an economical and transparent mechanism to handle large volumes of financial transactions and social programs for disadvantaged populations. Data warehousing allows for cost-effective replication of social sector programs across wide areas. Research based on digital databases can create new, sustainable, and effective models for poverty alleviation. The Benazir Income Support Program (BISP) uses digital/electronic means to provide unconditional cash transfers to over 5 million beneficiaries, with disbursement costs rising only nominally as disbursements increased substantially. BISP's wealth of data on 7.7 million families is a valuable independent source for various sectors aimed at reducing poverty.
This document discusses several ICT initiatives across African countries to improve public services. It provides case studies of initiatives in Ghana including the "Mobile Midwife" application which sends pregnant women health information via SMS, and initiatives in Kenya such as M-Pesa which allows cash transfers via mobile phones. The document also summarizes ICT projects in other countries including digital government portals in Angola, telecenter networks in Botswana, and e-health and e-employment applications in Sudan.
The document discusses eGovernment in Greece. It finds that Greece lags behind the EU average in many digital indicators, especially broadband access, ecommerce, and education technology. It outlines Greece's 2014-2020 eGovernment Strategy to modernize the state through increased digital services and interoperability. Key projects include expanding broadband access, integrating tax and social security systems, implementing CRM and ERP systems, and creating centralized data centers. The goal is to improve public services, increase efficiency and transparency, and enhance digital inclusion.
This document provides an overview of e-government services and applications. It discusses topics like e-government, e-health, e-education, key performance indicators, and security. Specific applications and country case studies on e-signatures in Lithuania, Luxembourg and Slovakia are also presented. The document aims to inform about digital government strategies and services.
This document discusses the Vietnam Health Information Technology Program (VHITP) and its goals of creating an integrated health information network called Healthnet (Healthnet.vn) to distribute health information to communities in Vietnam. The network aims to securely collect health data to provide better healthcare services and support the doctor-patient relationship. It also aims to aggregate data in real-time for managers and decision makers. Key objectives of Healthnet.vn include collecting secure clinical data to provide authorized professionals with up-to-date patient information and using combined data to provide health authorities a real-time view of community health and services usage.
Call8328958814 satta matka Kalyan result satta guessing➑➌➋➑➒➎➑➑➊➍
Satta Matka Kalyan Main Mumbai Fastest Results
Satta Matka ❋ Sattamatka ❋ New Mumbai Ratan Satta Matka ❋ Fast Matka ❋ Milan Market ❋ Kalyan Matka Results ❋ Satta Game ❋ Matka Game ❋ Satta Matka ❋ Kalyan Satta Matka ❋ Mumbai Main ❋ Online Matka Results ❋ Satta Matka Tips ❋ Milan Chart ❋ Satta Matka Boss❋ New Star Day ❋ Satta King ❋ Live Satta Matka Results ❋ Satta Matka Company ❋ Indian Matka ❋ Satta Matka 143❋ Kalyan Night Matka..
Easily Verify Compliance and Security with Binance KYCAny kyc Account
Use our simple KYC verification guide to make sure your Binance account is safe and compliant. Discover the fundamentals, appreciate the significance of KYC, and trade on one of the biggest cryptocurrency exchanges with confidence.
IMPACT Silver is a pure silver zinc producer with over $260 million in revenue since 2008 and a large 100% owned 210km Mexico land package - 2024 catalysts includes new 14% grade zinc Plomosas mine and 20,000m of fully funded exploration drilling.
Best practices for project execution and deliveryCLIVE MINCHIN
A select set of project management best practices to keep your project on-track, on-cost and aligned to scope. Many firms have don't have the necessary skills, diligence, methods and oversight of their projects; this leads to slippage, higher costs and longer timeframes. Often firms have a history of projects that simply failed to move the needle. These best practices will help your firm avoid these pitfalls but they require fortitude to apply.
3 Simple Steps To Buy Verified Payoneer Account In 2024SEOSMMEARTH
Buy Verified Payoneer Account: Quick and Secure Way to Receive Payments
Buy Verified Payoneer Account With 100% secure documents, [ USA, UK, CA ]. Are you looking for a reliable and safe way to receive payments online? Then you need buy verified Payoneer account ! Payoneer is a global payment platform that allows businesses and individuals to send and receive money in over 200 countries.
If You Want To More Information just Contact Now:
Skype: SEOSMMEARTH
Telegram: @seosmmearth
Gmail: seosmmearth@gmail.com
The APCO Geopolitical Radar - Q3 2024 The Global Operating Environment for Bu...APCO
The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
SATTA MATKA SATTA FAST RESULT KALYAN TOP MATKA RESULT KALYAN SATTA MATKA FAST RESULT MILAN RATAN RAJDHANI MAIN BAZAR MATKA FAST TIPS RESULT MATKA CHART JODI CHART PANEL CHART FREE FIX GAME SATTAMATKA ! MATKA MOBI SATTA 143 spboss.in TOP NO1 RESULT FULL RATE MATKA ONLINE GAME PLAY BY APP SPBOSS
Taurus Zodiac Sign: Unveiling the Traits, Dates, and Horoscope Insights of th...my Pandit
Dive into the steadfast world of the Taurus Zodiac Sign. Discover the grounded, stable, and logical nature of Taurus individuals, and explore their key personality traits, important dates, and horoscope insights. Learn how the determination and patience of the Taurus sign make them the rock-steady achievers and anchors of the zodiac.
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations
❼❷⓿❺❻❷❽❷❼❽ Dpboss Matka Result Satta Matka Guessing Satta Fix jodi Kalyan Final ank Satta Matka Dpbos Final ank Satta Matta Matka 143 Kalyan Matka Guessing Final Matka Final ank Today Matka 420 Satta Batta Satta 143 Kalyan Chart Main Bazar Chart vip Matka Guessing Dpboss 143 Guessing Kalyan night
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
The Genesis of BriansClub.cm Famous Dark WEb PlatformSabaaSudozai
BriansClub.cm, a famous platform on the dark web, has become one of the most infamous carding marketplaces, specializing in the sale of stolen credit card data.
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Tastemy Pandit
Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
How MJ Global Leads the Packaging Industry.pdfMJ Global
MJ Global's success in staying ahead of the curve in the packaging industry is a testament to its dedication to innovation, sustainability, and customer-centricity. By embracing technological advancements, leading in eco-friendly solutions, collaborating with industry leaders, and adapting to evolving consumer preferences, MJ Global continues to set new standards in the packaging sector.
How to Implement a Real Estate CRM SoftwareSalesTown
To implement a CRM for real estate, set clear goals, choose a CRM with key real estate features, and customize it to your needs. Migrate your data, train your team, and use automation to save time. Monitor performance, ensure data security, and use the CRM to enhance marketing. Regularly check its effectiveness to improve your business.
19.
ADVANTAGES
Automated Government Processes
Electronic Exchange of documents and EDMS/ CONTENT management./
Knowledge Management
Collaboration :chatting and emailing and video and voice conferencing.
B-Process and work flow integration
Information sharing and integration-EII
Electronic information searching across the enterprise.
Government Payroll and Personnel Management online
Government HRM and Development including Training.
Government Financial Management
Government Strategic Planning and Operational Decision .MIS and DSS.
19
20. Improved Public Health Administration
Better monitoring and management of public
health
through an integrated national Health Information
System.
Better control of and monitoring of epidemics and
spread of disease (HIV, Malaria, Swine Flue)
Public Health Information dissemination quickly
and fast
training of Health Workers on line
Telemedicine and e-health service through linking
of
lower level health centers with higher level referral
Hospitals.
21. Gov. Information available on line at the government web sites
Government Forms available on line for easy downloading
Registration of birth and death on line
Land records management and information
Drivers Licensing application on line
Business Registration and trade licensing on line
Application for Customs clearance on line.
Application for Passport on line
Application admission to government education institutions on
line
Information broadcasting electronically and disaster management.
Electronic government payments
Citizen grievance registration and follow up
Delivery of critical information to specialized citizen groups
Delivery of extension and training services
21
22. Automated Financial management and Accounting Systems.
Automated Auditing Systems
E-Procurement
E-Recruitment.
E-Inventory and materials management.
Automated HR and Payroll system
Citizen and Business E-Services
23. Delivery of formal and information education on line
Delivery of life long learning through career courses
online
Delivery of Basic Education to remote areas though
virtual schools.
Public Education and National HR management based
on sound skill and education and HR information.
Better management of public schools and educational
institutions.
23
24. Provision of soil information
Provision of agronomy and agriculture extension
services
Provision of animal husbandry services
Provision of weather information
Provision of Agriculture market information.
Provision of agriculture pricing information.
Provision of sub-soil water resource information.
Rural Credit Management
Development of Rural Enterprise –information
24
25. Land Information management system
Land use mapping and planning
Forest Information data base and information system
Water and other Natural resource information systems
Dissemination of environment information.
Environment modeling and research support.
Monitoring emissions and air pollutants
26.
27.
28.
29.
30.
31. U.S. E-Government Initiatives
Government to Citizen
Government to Business
Managing
Partner
1.
2.
3.
4.
5.
USA Service
EZ Tax Filing
Online Access for Loans
Recreation One Stop
Eligibility Assistance
Online (GovBenefits)
GSA
TREAS
DoEd
DOI
Labor
1. Federal Asset Sales
2. Online Rulemaking
Management
3. Simplified and Unified
Tax and Wage Reporting
4. Consolidated Health
Informatics (business case)
5. Business Compliance
One Stop
6. International Trade Process
Streamlining
Managing
Partner
GSA
DOT
Treas
HHS
SBA
DOC
E-Authentication
Government to Government
Internal Effectiveness and Efficiency
Managing
Partner
1. E-Vital (business case)
2. E-Grants
3. Disaster Assistance
and Crisis Response
4. Geospatial Information
One Stop
5. Wireless Networks
(SAFECOM)
SSA
HHS
FEMA
DOI
FEMA
1.
2.
3.
4.
5.
6.
7.
E-Training
Recruitment One Stop
Enterprise HR Integration
E-Travel
Integrated Acquisition
E-Records Management
Payroll Processing
Managing
Partner
OPM
OPM
OPM
GSA
GSA
NARA
OPM
Editor's Notes
E-Government refers to the use of information and communications technologies (ICT) to improve the efficiency, effectiveness, transparency and accountability of government.E-Government can be seen simply as moving citizen services online, but in its broadest sense it refers to the technology-enabled transformation of government - governments’ best hope to reduce costs, whilst promoting economic development, increasing transparency in government, improving service delivery and public administration, and facilitating the advancement of an information society.Reducing Costs: Putting services on-line substantially decreases the processing costs of many activities compared with the manual way of handling operations. Efficiency is also attained by streamlining internal processes and by enabling faster and more informed decision making.Promoting Economic development - Technology enables governments to create positive business climates by simplifying relationships with businesses and reducing the administrative steps needed to comply with regulatory obligations. There is a direct impact on the economy, as in the case of e-procurement, which creates wider competition and more participants in the public sector marketplace.Enhancing Transparency and Accountability: E-Government helps to increase the transparency of decision-making processes by making information accessible - publishing government debates and minutes, budgets and expenditure statements, outcomes and rationales for key decisions, and in some cases, allowing the on-line tracking of applications on the web by the public and press.Improving Service Delivery: government service delivery, in the traditional process, is time consuming, lacks transparency, and leads to citizen and business dissatisfaction. By putting government services online, eGovernment reduces bureaucracy and enhances the quality of services in terms of time, content and accessibility.Improving Public Administration- e-government administrative components, such as a computerized treasury, integrated financial management information systems, and human resource management systems, lead to greater efficiency in public administration. Features include the integration of expenditure and receipt data, control of expenditure, human resources management, intelligent audit through data analysis and the publishing of financial data.Facilitating an e-Society: One of the main benefits of an eGovernment initiative consists of the promotion of ICT use in other sectors. The technological and management capacities required for eGovernment administration encourage, in turn, the development of new training courses and modules in schools and universities trying to supply the required skills and capabilities to the market
Definitions of e-government range from “the use of information technology to free movement of information to overcome the physical bounds of traditional paper and physical based systems” [1] to “the use of technology to enhance the access to and delivery of government services to benefit citizens, business partners and employees.”
Objectives of E- GovernmentStrategic ObjectiveSupport and simplifygovernance for both citizens and government andalso for businesses. Internal Objective: facilitate a speedy,transparent, accountable, efficient and effectiveprocess for performing government administrationactivities. Significant cost savings (pertransaction) in government operations could bethe result. External Objective:Fulfill the publicᾼs needs andexpectations satisfactory on the front-office side,by simplifying the interaction with various onlineservices.
Electronic voting technology can include punched cards, optical scan voting systems and specialized voting kiosks (including self-contained direct-recording electronic voting systems, or DRE). It can also involve transmission of ballots and votes via telephones, private computer networks, or theInternet.In general, two main types of e-Voting can be identified:[1][2]e-voting which is physically supervised by representatives of governmental or independent electoral authorities (e.g. electronic voting machines located at polling stations);remote e-Voting where voting is performed within the voter's sole influence, and is not physically supervised by representatives of governmental authorities (e.g. voting from one's personal computer, mobile phone, television via the internet (also called i-voting)). It is defined as an entity or person actively involved in online communities and a user of the Internet, especially an avid one.[1][2] The term can also imply an interest in improving the Internet, especially in regard to open access and free speech.[3] Netizens are also commonly referred to as cybercitizens, which has the same meaning.
ePayroll is a web based payroll solution which fully automates and streamlines the payroll function of a business. The solution is comprehensive and will assure total compliance with the entire payroll related legal obligations. It is simple to use and cost effective.One-stop recruitment: money at homeThe Integrated Acquisition Environment (IAE) is a Presidential E-Gov initiative managed by GSA that consists of 9 governmentwide integrated systems facilitating, unifying, and streamlining each phase of the federal acquisition process.
Stages of transformation:TheeGovernment Transformation Plan consists of six main stages that have been set according to policies and standards within a specific time frame in order to ensure the full transformation to eGovernment. The stages are:1.ePresence StageAs the most basic form, governments publish simple and limited information on their web sites, such as the agency's vision and mission, office hours, contact information, and official documents. 2.Interaction StageThis stage, that sets December 2013 as its completion date, provides simple interaction between the government agency and the public that includes email systems, basic search engines and official form downloads. Government agencies can also have a call centre to receive both phone calls and sms. Government agencies also interact among themselves online through email, sms and digital data exchange.3.Transactions StageThis stage enables public to conduct complete online transactions such as license applications, course registrations and personal information updates. The stage includes the ability to carry out e-payments. Government agencies can use a mixture of internet and telephony technologies. At the same time, data exchanges among government agencies increases.4.Transformation StageThis stage provides value-added, public-oriented eServices. It focuses on services from public’s perspective and convenience. These eServices involve both vertical (i.e. government agencies in the same Line of Business such as health and education) and horizontal integration (i.e. government agencies in different Line of Business but carry out similar function like HR). This transformation requires detailed coordination work and improving business process. Please refer to OeGAF Business Reference Model (BRM) for details on Line of Business. eParticipation StageThis is a long-term goal for eGovernment development. By offering tools such as online voting, polling and surveys, government agencies can improve their government performance through social participation and citizen involvement. At the same time, eGovernment gradually changes the way in which the government and people interact to make consensus and transparent government decisions. Another attribute of this stage is the increased participation of vendors who can carry out some of the tasks that the government has been carrying out such as payment collection and physical distribution.
Stage 1: Individual government departments set up their own Web sites. These provide the public with information about the departments, the range of services it offers, and contact for further assistance. Stage 2: With the help of legally valid digital signatures and secure Web sites, customers are able to submit personal information to and conduct monetary transactions with government departmentsStage 3: A portal allows customers to use a single point of entry to send and receive information and to process monetary transactions across multiple departments.Stage 4: government put more power into customer’s hand by allowing them to customize portals with their desired features. To accomplish this governments require much more sophisticated Web programming that permits interfaces to be manipulated by the users.Stage 5: this stage is where the real transformation of government structure takes shape. A customer now view once-disparate services as a unified package through the portal, their perception of departments as distinct entities will begin blur. They will recognize groups of transactions rather than groups of agencies. To make this happen, governments will cluster services along common line to accelerated the delivery of shared service (a business restructuring will take place!)Stage 6: this stage offers full-service center, personalized to each customer’s need and preference. Old walls defining silos of government services have been turn down, and technology is integrated across the new structure.
Information publishing/dissemination. This involves the production of websites by individual government departments to provide information to the public.Official two-way transactions. As government websites become more sophisticated, it should be possible to exchange information with public sector organisations, and even to conduct e-commerce transactions with them, such as paying council tax bills, for example.Multi-purpose portals. Realising that an individual member of the public may need to deal with different government departments at the same time, these portals would provide a one-stop-shop approach to government interaction.Portal personalisation. Once established, government "customers" should be able to tailor the portals to see their own particular needs, displaying the information that is most relevant to them.Clustering of common services. The report believes that when the portal model takes a firm hold, the perception of individual government departments will disappear and the public will view the government simply as an entity with which to engage in a series of transactions.Full integration and enterprise transformation. Front-end and back-end applications will be integrated even further to provide more services to the public. This is essentially the conclusion of a transition to digital government.
e-Government is not about ‘e'But about Governmentse-Government is not about Computers and websites But about Citizens and Businessese-Government is not about translating processesBut about transforming processesThe essence of e-Government can be summarized as: "The enhanced value for customers through transformation"The full potential of e-Government can be realized only through a focused attention on people, process, technology and resources appropriately. Experiences in India and abroad reveal that e-Government is not concerned merely with purchasing of sophisticated technologies. . http://www.nisg.org/home.php?page=e_gov_overview.php
Enhancing citizen awarenessCitizen awareness about the potential of ICT should be enhanced. Citizen access to government information/services must increased rather than further divide the digital divide.Upgrading SkillsNeed to upgrade the IT skills of government employees. Employees must be effectively trained before introducing desired changes in work process in government departments. Common StandardsAll states/ union territories must be adopt common standards to ensure creation and optimum utilization of government databases for nationwide citizen-related services.Technology evaluationCommon evaluation methodology must be evolved for hardware and software selection to derive maximum benefit from investment. Technological obsolescene must be factored in while planning and implementing ICT applications.Experience sharingContinuous experience sharing between state and union territory governments on projects so as to avoid reinventing the wheel. SecurityTransactional security must ne given priority to ensure that internet use is safe, seamless and crisis free.Reliable infrastructuresSufficient resources must be allocated to build a reliable ICT infrastructure to avoid breakdown of services. Cementing public-private partnerships to supplement government efforts must be considered.
E-charak:public health surveillance system"Disaster management" means a continuous and integrated process of planning, organizing, coordinating and implementing measures which are necessary or expedient for prevention of danger or threat of any disaster, mitigation or reduction of risk of any disaster or its severity or consequences, capacity-building, preparedness to deal with any disaster, prompt response to any threatening disaster situation or disaster, assessing the severity or magnitude of effects of any disaster, evacuation, rescue and relief, rehabilitation and reconstruction. Disaster Management comprises all forms of activities including structural and nonstructural measures to avoid (i.e. prevention) or to limit (i.e. mitigation and preparedness) adverse effects of disasters in the pre-disaster phase and post disaster stage like Response, Relief, Recovery, & Reconstruction.
Trust: user must be confident, comfortable and trusting of the tool or technology with which they will interact.There has to be a balance between ensuring that a system prevents fraudulent transactions and the burden that extensive checks can take place on people who are honest.Recently, confidential information on military veterans was compromised when a computer containing their personal information was lost. This type of incident can erode trust and user confidence in government systems.Resistance to changegovernment entities and public policy administrators cannot ignore the changes that occur as a result of the implementation of information and communication technology (ICT). In the early 1990s identified the important role that ICT would have in shaping public policy, and cautioned both rich and poor governments about neglecting its significance. Education about the value of the new systems is one step toward reducing some of the existing resistance.Digital DivideThe digital divide refers to the separation that exists between individuals, communities, and businesses that have access to information technology and those that do not have such access[11]. Social, economic, infrastructural, lack of awareness indicators provide explanations for the presence of the digital divide. CostCost is one of the most important prohibiting factor that comes in the path of e-governance implementation particularly in the developing countries like India where most of the people living below the poverty line. Elected officers and politician don’t seem to be interested in implementing e-governance. Its return is not visible in the near future. In 2004, the United Kingdom and Singapore respectively spent 1 percent and 0.8 percent of their gross domestic product (GDP) on e-government. India is spending 3 percent of GDP[5]. Privacy and SecurityWith the implementation of e-government projects, effective measures must be taken to protect sensitive personal information. A lack of clear security standards and protocols can limit the development of projects that contain sensitive information such as income, medical history.A digital divide is an economic inequality between groups, broadly construed, in terms of access to, use of, or knowledge of information and communication technologies (ICT).[1][2] The divide within countries (such as the digital divide in the United States) can refer to inequalities between individuals, households, businesses, and geographic areas at different socioeconomic and other demographic levels, while[3][4][5] the divide between countries is referred to as the global digital divide, which designates nations as the units of analysis and examines the gap between developing and developed countries on an international scale.
As stated in [2] a central challenge of e-Government service is how the new technology can be used not only to increase efficiency for public administration, but also to strengthen confidence in privacy measures by creating mutual transparency between public administration and citizens.The process approach for information security management system, ISMS, presented in [3] encourages its users to emphasize the importance of:understanding an organization’s information security requirements and the need to establish policy and objectives for information security.implementing and operating controls to manage an organization's information security risks in the context of the organization’s overall business risks.monitoring and reviewing the performance and effectiveness of the ISMS.continual improvement based on objective measurement.As is stated in [6] the successful adoption of an ISMS is important to protect information assets, allowing an organization to:Achieve greater assurance that its information assets are adequately protected against information security risks on a continual basisMaintain a structured and comprehensive framework for identifying and assessing information security risks, selecting and applying applicable controls, and measuring and improving their effectiveness;Continually improve its control environmentEffectively achieve legal and regulatory compliance.There are simple and well-known web application vulnerabilities that could be avoided but e- Government webs are still vulnerable. A research work [7] found 81.6% e-Government web sites from 212 different countries were vulnerable to Cross Site Scripting (XSS) and Structured Query Language (SQL) injection. SQL injection attack can compromise data integrity while XSS is a vulnerability, which attackers may exploit to steal users' information. Specific security measures like firewalls, intrusion detection software, encryption, and secure networks must be defined designed and implemented for government agencies to provide the appropriate levels of security. But information security must also take into consideration the people and processes that rely on the systems. Employees with daily access to e-Government systems must be trained on cybersecurity and this aspect must become part of their job. A study by the Department of Computer Science at Columbia University [8] shows how the human factor influences cybersecurity policies and how that work could be used to train government employees to improve the security posture of government departments and agencies.
Data security requires a set of security requirements:Authentication: capability to identify who is using the services (person or software program). Processes of verifying that you are who you say you are.Authorization: capability to give rights access to resources. Process to verify someone have the rights to do what she is trying to do.Confidentiality: capability to prevent unauthorized access to information Integrity: capability to prevent information from unauthorized modification, and ensuring that information can be relied upon and is accurate and complete.Traceability: capability to chronologically interrelate any transaction to a person or system that performed the action in a way that is verifiable.Non-repudiation: capability to prevent the intervening person or system in an event or action to denying or challenging their participation on the event.Example of organizational and technical measures to prevent unauthorized access and processing are shown in [4]:Protecting premises, equipment and systems software, including input-output unitsProtecting software applications used to process personal dataPreventing unauthorized access to personal data during transmission thereof, including transmission via telecommunication means and networks;Ensuring effective methods of blocking, destruction, erasure, or anonymization of personal data;Enabling subsequent determination of when individual personal data were entered into a filing system, used or otherwise processed, and the person responsible, for the period covered by statutory protection of the rights of an individual with regard to unauthorized supply or processing of personal data.Despite trusted security and privacy measures constitutes a crucial success factor for e-Government that has not been yet addressed as UN 2012 Survey shows only 20% of national portals clearly indicate the presence of security features. Europe is leading with 44% countries displaying secure links on their national websites but survey do not consider regional and local websites and neither the many decentralized public organization web portals.3. INFORMATION SECURITY THREATSServices provided by e-Government to citizens, enterprise, public officer, government administration and agencies via Internet and mobile connections are vulnerable to a variety of threats. In [5] are detailed examples of cyber attacks using techniques like packet sniffer, probe, malware, internet infrastructure attack, denial of services attack, remote to local attack and user to root attack.
Hyper-surveillance[edit source | editbeta]Increased contact between government and its citizens goes both ways. Once e-government begins to develop and become more sophisticated, citizens will be forced to interact electronically with the government on a larger scale. This could potentially lead to a lack of privacy for civilians as their government obtains more and more information on them. In a worst case scenario, with so much information being passed electronically between government and civilians, a totalitarian-like system could develop. When the government has easy access to countless information on its citizens, personal privacy is lost.[13][14]Cost[edit source | editbeta]Although "a prodigious amount of money has been spent" on the development and implementation of e-government, some say it has yielded only a mediocre product. The outcomes and effects of trial Internet-based governments are often difficult to gauge or unsatisfactory.[15] According to Gartner, Worldwide IT spending is estimated to total $3.6 trillion in 2011 which is 5.1% increase from the year 2010 ($3.4 trillion).[16]Inaccessibility[edit source | editbeta]Main article: Digital divideAn e-government site that provides web access and support often does not offer the "potential to reach many users including those who live in remote areas, are homebound, have low literacy levels, exist on poverty line incomes."[17]False sense of transparency and accountability[edit source | editbeta]Opponents of e-government argue that online governmental transparency is dubious because it is maintained by the governments themselves. Information can be added or removed from the public eye. To this day, very few organizations monitor and provide accountability for these modifications. Those that do so, like the United States’ OMBWatch[18] and Government Accountability Project, are often nonprofit volunteers. Even the governments themselves do not always keep track of the information they insert and delete.
http://www.egovindia.org/egovportals.html
Recent government policy updates have seen a shift away from e-Government towards a much more radical focus on transforming the whole relationship between the public sector and users of public services. This new approach is referred to as Transformational Government.[citation needed] Transformation programs differ from traditional e-Government programs in four major ways:They take a whole-of-government view of the relationship between the public sector and the citizen or business user.They include initiatives to e-enable the frontline public services: that is, staff involved in direct personal delivery of services such as education and healthcare – rather than just looking at transactional services which can be e-enabled on an end-to-end basis.They take a whole-of-government view of the most efficient way managing the cost base of government.They focus on the "citizen" not the "customer". That is, they seek to engage with the citizens as owners of and participants in the creation of public services, not as passive recipients of services.
E-Government should enable anyone visiting a city website to communicate and interact with city employees via the Internet with graphical user interfaces (GUI), instant-messaging (IM), audio/video presentations, and in any way more sophisticated than a simple email letter to the address provided at the site”[3] and “the use of technology to enhance the access to and delivery of government services to benefit citizens, business partners and employees”.[4] The focus should be on:The use of Information and communication technologies, and particularly the Internet, as a tool to achieve better government.[5]The use of information and communication technologies in all facets of the operations of a government organization.[6][7]The continuous optimization of service delivery, constituency participation and governance by transforming internal and external relationships through technology, the Internet and new media.[8]Whilst e-Government has traditionally been understood as being centered around the operations of government, e-Governance is understood to extend the scope by including citizen engagement and participation in governance. As such, following in line with the OECD definition of e-Government, e-Governance can be defined as the use of ICTs as a tool to achieve better governance.http://www.whitehouse.gov/omb/e-gov