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E-GOVERNANCE &
DIGITAL DIVIDE
WHAT IS E-GOVERNANCE
• E-GOVERNANCE, SHORT FOR ELECTRONIC GOVERNANCE, REFERS TO
THE USE OF INFORMATION AND COMMUNICATION TECHNOLOGIES
(ICTS) BY GOVERNMENTS TO ENHANCE THE DELIVERY OF PUBLIC
SERVICES, STREAMLINE ADMINISTRATIVE PROCESSES, AND PROMOTE
TRANSPARENCY AND CITIZEN ENGAGEMENT.
• THE GOAL OF E-GOVERNANCE IS TO LEVERAGE DIGITAL TECHNOLOGY
TO IMPROVE THE EFFICIENCY, EFFECTIVENESS, AND ACCESSIBILITY OF
GOVERNMENT SERVICES AND INFORMATION.
THERE ARE THREE MAIN DOMAINS OF E-GOVERNANCE,
• IMPROVING GOVERNMENT PROCESSES: E-ADMINISTRATION
• CONNECTING CITIZENS: E-CITIZENS AND E-SERVICES
• BUILDING INTERACTIONS WITH AND WITHIN CIVIL SOCIETY: ESOCIETY (BHATNAGAR, 2004).
THREE DOMAINS OF E-GOVERNANCE SHOULD BE RECOGNIZED AS OVERLAPPING, AS
SHOWN IN THE FIGURE 1.
WHAT IS DIGITAL DIVIDE?
• THE DIGITAL DIVIDE REFERS TO THE INEQUALITY IN
OPPORTUNITIES BETWEEN INDIVIDUAL'S HOUSEHOLD ,
BUSINESSES & NATION TO ACCESS TO INFORMATION &
COMMUNICATION TECHNOLOGY (ICT)
GLOBAL SCENARIO OF
DIGITAL DIVIDE
• ARRIVAL OF INTERNET IS A POSITIVE IMPACT ON VARIOUS PARTS OF LIFE SUCH
AS BUSINESS, PERSONAL AND GOVERNMENTAL LEVEL.
• INFORMATION AND COMMUNICATION TECHNOLOGIES (ICT) HAVE PLAYED A
MAJOR ROLE IN LATE 20TH CENTURY.
• AS IT IS OBVIOUS THAT THE LARGEST PART OF THE WORLD REMAINS
UNCONNECTED.
• WHILE ASIA HAS ALMOST 61% POPULATION OF WORLD AND AFRICA 14%, THEIR
SHARE OF INTERNET PENETRATION IS VERY LOW.
REASONS FOR CREATING
DIGITAL DIVIDE
1. TECHNOLOGICAL PROBLEMS
2. PROBLEM OF HUMAN RESOURCE MANAGEMENT
3. FINANCIAL PROBLEM
4. SOCIAL DISPARITY
5. ADMINISTRATIVE PROBLEM
6. E-SERVICE DELIVERY PROBLEM
7. SLOW PACED IT AND THE DIGITAL DIVIDE
8. THIRD GENERATION
CONCLUSION
E-GOVERNANCE BENEFITS INTERNET TECHNOLOGY AND DEVELOPMENT, BUT IT ALSO CREATES
A DIGITAL DIVIDE BETWEEN DEVELOPED AND UNDERDEVELOPED COUNTRIES AND URBAN AND
LOCAL AREAS. THIS DIVIDE IS A RESULT OF LONG-STANDING DISPARITIES, AND ANY SOLUTION
TO POVERTY MUST ADDRESS THIS GAP. TO BRIDGE THIS GAP, COMPUTER-BASED TRAINING AND
EDUCATION ARE NEEDED. THE SUCCESS OF E-GOVERNANCE DEPENDS ON PROPER POLICY
IMPLEMENTATION, HONESTY, PATRIOTISM, AND ETHICAL WORK BY GOVERNMENT AND OTHER
AGENCIES.

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E-governance & digital divide jkgakugdua

  • 2. WHAT IS E-GOVERNANCE • E-GOVERNANCE, SHORT FOR ELECTRONIC GOVERNANCE, REFERS TO THE USE OF INFORMATION AND COMMUNICATION TECHNOLOGIES (ICTS) BY GOVERNMENTS TO ENHANCE THE DELIVERY OF PUBLIC SERVICES, STREAMLINE ADMINISTRATIVE PROCESSES, AND PROMOTE TRANSPARENCY AND CITIZEN ENGAGEMENT. • THE GOAL OF E-GOVERNANCE IS TO LEVERAGE DIGITAL TECHNOLOGY TO IMPROVE THE EFFICIENCY, EFFECTIVENESS, AND ACCESSIBILITY OF GOVERNMENT SERVICES AND INFORMATION.
  • 3. THERE ARE THREE MAIN DOMAINS OF E-GOVERNANCE, • IMPROVING GOVERNMENT PROCESSES: E-ADMINISTRATION • CONNECTING CITIZENS: E-CITIZENS AND E-SERVICES • BUILDING INTERACTIONS WITH AND WITHIN CIVIL SOCIETY: ESOCIETY (BHATNAGAR, 2004). THREE DOMAINS OF E-GOVERNANCE SHOULD BE RECOGNIZED AS OVERLAPPING, AS SHOWN IN THE FIGURE 1.
  • 4. WHAT IS DIGITAL DIVIDE? • THE DIGITAL DIVIDE REFERS TO THE INEQUALITY IN OPPORTUNITIES BETWEEN INDIVIDUAL'S HOUSEHOLD , BUSINESSES & NATION TO ACCESS TO INFORMATION & COMMUNICATION TECHNOLOGY (ICT)
  • 5. GLOBAL SCENARIO OF DIGITAL DIVIDE • ARRIVAL OF INTERNET IS A POSITIVE IMPACT ON VARIOUS PARTS OF LIFE SUCH AS BUSINESS, PERSONAL AND GOVERNMENTAL LEVEL. • INFORMATION AND COMMUNICATION TECHNOLOGIES (ICT) HAVE PLAYED A MAJOR ROLE IN LATE 20TH CENTURY. • AS IT IS OBVIOUS THAT THE LARGEST PART OF THE WORLD REMAINS UNCONNECTED. • WHILE ASIA HAS ALMOST 61% POPULATION OF WORLD AND AFRICA 14%, THEIR SHARE OF INTERNET PENETRATION IS VERY LOW.
  • 6. REASONS FOR CREATING DIGITAL DIVIDE 1. TECHNOLOGICAL PROBLEMS 2. PROBLEM OF HUMAN RESOURCE MANAGEMENT 3. FINANCIAL PROBLEM 4. SOCIAL DISPARITY 5. ADMINISTRATIVE PROBLEM 6. E-SERVICE DELIVERY PROBLEM 7. SLOW PACED IT AND THE DIGITAL DIVIDE 8. THIRD GENERATION
  • 7. CONCLUSION E-GOVERNANCE BENEFITS INTERNET TECHNOLOGY AND DEVELOPMENT, BUT IT ALSO CREATES A DIGITAL DIVIDE BETWEEN DEVELOPED AND UNDERDEVELOPED COUNTRIES AND URBAN AND LOCAL AREAS. THIS DIVIDE IS A RESULT OF LONG-STANDING DISPARITIES, AND ANY SOLUTION TO POVERTY MUST ADDRESS THIS GAP. TO BRIDGE THIS GAP, COMPUTER-BASED TRAINING AND EDUCATION ARE NEEDED. THE SUCCESS OF E-GOVERNANCE DEPENDS ON PROPER POLICY IMPLEMENTATION, HONESTY, PATRIOTISM, AND ETHICAL WORK BY GOVERNMENT AND OTHER AGENCIES.