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Multiple Sclerosis: How technology can support you – April 2023
Multiple Sclerosis: How technology can
support you
Chris Parker, MS Society
Teresa Loftus, AbilityNet
Alex Barker, AbilityNet
Gordon Curry, AbilityNet
Annie Mannion, AbilityNet (host)
25 April 2023
Multiple Sclerosis: How technology can support you – April 2023
Welcome
• BSL translation. Slide panel to increase size (desktop/laptop)
• Live captions during the online event – toggle on/off
• Slides, a transcript and recording will be made available:
www.abilitynet.org.uk/MSWebinar
• Please use the Q&A window to ask questions
• Chat function is disabled
• Feedback form to ask any follow up questions post-event
Multiple Sclerosis: How technology can support you – April 2023
Who are we?
AbilityNet supports people of any
age, living with any disability or
impairment to use technology to
achieve their goals at home, at
work and in education.
Multiple Sclerosis: How technology can support you – April 2023
Today's speakers
• Chris Parker, Head of Digital and Content, MS Society
• Teresa Loftus, Senior Workplace and Education Inclusion
Consultant, AbilityNet
• Alex Barker, Disability Consultant, AbilityNet
• Gordon Curry, AbilityNet volunteer
Multiple Sclerosis: How technology can support you – April 2023
Poll 1:
Do you use any assistive technologies to help with
your MS symptoms?
Yes, loads
Yes, some
Not yet, but I’m hoping for ideas from this webinar
No
Multiple Sclerosis: How technology can support you – April 2023
Apps that can help with MS
Alex Barker, AbilityNet
Multiple Sclerosis: How technology can support you – April 2023
Seeing AI
Multiple Sclerosis: How technology can support you – April 2023
Alexa
Multiple Sclerosis: How technology can support you – April 2023
Bezzy MS: Multiple Sclerosis
Multiple Sclerosis: How technology can support you – April 2023
My Computer My Way
Multiple Sclerosis: How technology can support you – April 2023
Apps that can help in medical situations
• Text to speech (built in sometimes) or browser extension eg. ReadAloud tool
• Look Out (Android version of Seeing AI): can use read paper-based letters (fast)
• Be My Eyes: Look for volunteer / medical condition /confidentiality/correct
medication etc/timelag
• Google Keep/Apple Notes: can identify text in pictures / saved images (eg.
medical letters, shopping list shared document)
Multiple Sclerosis: How technology can support you – April 2023
Case study: Helping a client with MS
Gordon Curry, AbilityNet volunteer
Multiple Sclerosis: How technology can support you – April 2023
Broadlink
Multiple Sclerosis: How technology can support you – April 2023
Join our Tech volunteers!
www.abilitynet.org.uk/volunteers
“I get lots of support from AbilityNet staff,
and from the excellent website. I always
feel valued when I'm working and never feel
judged when I'm not.” - AbilityNet Tech
Volunteer
“Welcoming, supportive environment.
Excellent training. Totally rewarding!” -
AbilityNet Tech Volunteer
Multiple Sclerosis: How technology can support you – April 2023
Office adjustments – work and home
Teresa Loftus, AbilityNet
Multiple Sclerosis: How technology can support you – April 2023
• Hardware
• Software
• Accessibility
• Productivity
• Display Screen Equipment (DSE)
Adapting your working environment
Multiple Sclerosis: How technology can support you – April 2023
Digital Accessibility at the MS Society
Chris Parker, MS Society
Accessible by
culture
We're the MS
Society
19
Our vision is a world free from the effects of MS.
We are:
• Funding world-leading research to find treatments for
everyone.
• Providing information and services so everyone can
live well with MS.
• Making our voices heard and campaigning for
everyone’s rights.
Everything we do is guided by people with MS. Because
together
, we're stronger
.
And together
, we will stop MS.
Developing a culture of
accessibility
20
Step 1
Understanding
where we are
21
And ultimately where we are
failing.
• Legacies from a world before digital
accessibility.
• Complex and varied condition.
• Limited budget and capacity.
• Technology moves fast.
Step 2
Putting
accessibility
at the core of
our brand
22
By always being accessible
Everyone should be able to use our resources and
read our words. We work to make our content
accessible from the outset of every project.
"
"
Step 3
Establishing
(and enforcing)
our principles
23
• We always achieve WCAG AA.
• Accessibility is a 'must' requirement
when we build or buy a new system
or platform.
• We always provide experiences
in alternative formats.
• We're not afraid to send people
elsewhere.
Step 4
Training,
continuous
learning and
passion
24
• Writing skills – plain English.
• Technical skills – AbilityNet training.
• Skills sharing from subject experts.
• Show and tells.
Step 5
Focusing on
our users
25
Researching. Listening. Testing. Responding.
Repeating.
Accessible culture in
action
26
Disease
modifying
treatment
tool
27
Disease
modifying
treatment
tool
28
Use of plain English
Disease
modifying
treatment
tool
29
Best practice way-finding – tab-able
and selected states
Disease
modifying
treatment
tool
30
Best practice visual cues
Disease
modifying
treatment
tool
31
Alternative options – tool,
video, printed booklet,
speak to a person.
Audio
description
as standard
32
Audio
description
as standard
33
'Alt-tagging'
of social
media images
34
'Alt-tagging'
of social
media images
35
Webchat
36
• Making communicating with us
accessible to all.
• A fully accessible solution was a
core requirement.
• Extensive testing to make sure
it is set up in an accessible way.
Evolving
our brand
for a digital
world
37
Changing our font
Evolving
our brand
for a digital
world
38
Aiming higher with colours
39
Thank you
.
Multiple Sclerosis: How technology can support you – April 2023
Panel discussion
Multiple Sclerosis: How technology can support you – April 2023
Open Q&A
Please use the Q&A window, not the chat window
Slides, transcripts and a recording of this online event will be made available
Multiple Sclerosis: How technology can support you – April 2023
Free IT Support at Home and online
• Factsheets, webinars available: abilitynet.org.uk
• Helpline: 0800 048 7642 – 9am to 5pm,
Monday to Friday
• Free tech support for disabled and older people:
www.abilitynet.org.uk/at-home
• 300+ tech volunteers who can solve IT issues either
remotely or in person
Multiple Sclerosis: How technology can support you – April 2023
Accessibility and inclusion training courses
• Accessible events using Zoom and Teams: 27 April
• Removing disability barriers in the workplace: 3 May
• Accessibility for developers courses: 4 May and 18 May
• Save 10% on 2023 training courses: discount code AbilityNetWebinar10
• Book now: www.abilitynet.org.uk/training
Multiple Sclerosis: How technology can support you – April 2023
Keep in touch
• AbilityNet newsletter: abilitynet.org.uk/newsletter
• Accessibility services: abilitynet.org.uk/accessibility
• Next free webinars: abilitynet.org.uk/webinars
• Coming soon: Tech4Good Awards – entries open until 5 May:
www.tech4goodawards.com

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How Tech Can Support MS

  • 1. Multiple Sclerosis: How technology can support you – April 2023 Multiple Sclerosis: How technology can support you Chris Parker, MS Society Teresa Loftus, AbilityNet Alex Barker, AbilityNet Gordon Curry, AbilityNet Annie Mannion, AbilityNet (host) 25 April 2023
  • 2. Multiple Sclerosis: How technology can support you – April 2023 Welcome • BSL translation. Slide panel to increase size (desktop/laptop) • Live captions during the online event – toggle on/off • Slides, a transcript and recording will be made available: www.abilitynet.org.uk/MSWebinar • Please use the Q&A window to ask questions • Chat function is disabled • Feedback form to ask any follow up questions post-event
  • 3. Multiple Sclerosis: How technology can support you – April 2023 Who are we? AbilityNet supports people of any age, living with any disability or impairment to use technology to achieve their goals at home, at work and in education.
  • 4. Multiple Sclerosis: How technology can support you – April 2023 Today's speakers • Chris Parker, Head of Digital and Content, MS Society • Teresa Loftus, Senior Workplace and Education Inclusion Consultant, AbilityNet • Alex Barker, Disability Consultant, AbilityNet • Gordon Curry, AbilityNet volunteer
  • 5. Multiple Sclerosis: How technology can support you – April 2023 Poll 1: Do you use any assistive technologies to help with your MS symptoms? Yes, loads Yes, some Not yet, but I’m hoping for ideas from this webinar No
  • 6. Multiple Sclerosis: How technology can support you – April 2023 Apps that can help with MS Alex Barker, AbilityNet
  • 7. Multiple Sclerosis: How technology can support you – April 2023 Seeing AI
  • 8. Multiple Sclerosis: How technology can support you – April 2023 Alexa
  • 9. Multiple Sclerosis: How technology can support you – April 2023 Bezzy MS: Multiple Sclerosis
  • 10. Multiple Sclerosis: How technology can support you – April 2023 My Computer My Way
  • 11. Multiple Sclerosis: How technology can support you – April 2023 Apps that can help in medical situations • Text to speech (built in sometimes) or browser extension eg. ReadAloud tool • Look Out (Android version of Seeing AI): can use read paper-based letters (fast) • Be My Eyes: Look for volunteer / medical condition /confidentiality/correct medication etc/timelag • Google Keep/Apple Notes: can identify text in pictures / saved images (eg. medical letters, shopping list shared document)
  • 12. Multiple Sclerosis: How technology can support you – April 2023 Case study: Helping a client with MS Gordon Curry, AbilityNet volunteer
  • 13. Multiple Sclerosis: How technology can support you – April 2023 Broadlink
  • 14. Multiple Sclerosis: How technology can support you – April 2023 Join our Tech volunteers! www.abilitynet.org.uk/volunteers “I get lots of support from AbilityNet staff, and from the excellent website. I always feel valued when I'm working and never feel judged when I'm not.” - AbilityNet Tech Volunteer “Welcoming, supportive environment. Excellent training. Totally rewarding!” - AbilityNet Tech Volunteer
  • 15. Multiple Sclerosis: How technology can support you – April 2023 Office adjustments – work and home Teresa Loftus, AbilityNet
  • 16. Multiple Sclerosis: How technology can support you – April 2023 • Hardware • Software • Accessibility • Productivity • Display Screen Equipment (DSE) Adapting your working environment
  • 17. Multiple Sclerosis: How technology can support you – April 2023 Digital Accessibility at the MS Society Chris Parker, MS Society
  • 19. We're the MS Society 19 Our vision is a world free from the effects of MS. We are: • Funding world-leading research to find treatments for everyone. • Providing information and services so everyone can live well with MS. • Making our voices heard and campaigning for everyone’s rights. Everything we do is guided by people with MS. Because together , we're stronger . And together , we will stop MS.
  • 20. Developing a culture of accessibility 20
  • 21. Step 1 Understanding where we are 21 And ultimately where we are failing. • Legacies from a world before digital accessibility. • Complex and varied condition. • Limited budget and capacity. • Technology moves fast.
  • 22. Step 2 Putting accessibility at the core of our brand 22 By always being accessible Everyone should be able to use our resources and read our words. We work to make our content accessible from the outset of every project. " "
  • 23. Step 3 Establishing (and enforcing) our principles 23 • We always achieve WCAG AA. • Accessibility is a 'must' requirement when we build or buy a new system or platform. • We always provide experiences in alternative formats. • We're not afraid to send people elsewhere.
  • 24. Step 4 Training, continuous learning and passion 24 • Writing skills – plain English. • Technical skills – AbilityNet training. • Skills sharing from subject experts. • Show and tells.
  • 25. Step 5 Focusing on our users 25 Researching. Listening. Testing. Responding. Repeating.
  • 31. Disease modifying treatment tool 31 Alternative options – tool, video, printed booklet, speak to a person.
  • 36. Webchat 36 • Making communicating with us accessible to all. • A fully accessible solution was a core requirement. • Extensive testing to make sure it is set up in an accessible way.
  • 37. Evolving our brand for a digital world 37 Changing our font
  • 38. Evolving our brand for a digital world 38 Aiming higher with colours
  • 40. Multiple Sclerosis: How technology can support you – April 2023 Panel discussion
  • 41. Multiple Sclerosis: How technology can support you – April 2023 Open Q&A Please use the Q&A window, not the chat window Slides, transcripts and a recording of this online event will be made available
  • 42. Multiple Sclerosis: How technology can support you – April 2023 Free IT Support at Home and online • Factsheets, webinars available: abilitynet.org.uk • Helpline: 0800 048 7642 – 9am to 5pm, Monday to Friday • Free tech support for disabled and older people: www.abilitynet.org.uk/at-home • 300+ tech volunteers who can solve IT issues either remotely or in person
  • 43. Multiple Sclerosis: How technology can support you – April 2023 Accessibility and inclusion training courses • Accessible events using Zoom and Teams: 27 April • Removing disability barriers in the workplace: 3 May • Accessibility for developers courses: 4 May and 18 May • Save 10% on 2023 training courses: discount code AbilityNetWebinar10 • Book now: www.abilitynet.org.uk/training
  • 44. Multiple Sclerosis: How technology can support you – April 2023 Keep in touch • AbilityNet newsletter: abilitynet.org.uk/newsletter • Accessibility services: abilitynet.org.uk/accessibility • Next free webinars: abilitynet.org.uk/webinars • Coming soon: Tech4Good Awards – entries open until 5 May: www.tech4goodawards.com