How a customer experiences your organisation determines your revenue and your costs. Now more than ever, we need to realign our organisations' with customers' expectations by harnessing empathy, design and technology. This session will take you through the process of designing, interpreting and implementing a customer experience strategy within your organisation.
Dynamics Day 2017 Perth: WA Solution for Disability Support ProvidersEmpired
With changes to the NDIS funding model driving significant change within the industry, join us to see how a Dynamics 365 founded solution can deliver providers with improved client engagement, improved quality of service and insight into the sustainability of services provided. Our solution spans Dynamics 365 Customer Service, Dynamics 365 Field Service, CRM Portal, Dynamics NAV and Power BI.
Dynamics Day 2017 Perth: Dynamics 365 Field and Project ServicesEmpired
Does your organisation need to increase project profitability or deliver highly optimised field services? This session will showcase how Microsoft's newest Dynamics 365 capabilities for project service automation and mobile field services can optimise your project delivery and field service capability.
Dynamics Day 2017 Adelaide - Customer Experience Design Empired
How a customer experiences your organisation determines your revenue and your costs. Now more than ever we need to realign our organisations' with customers' expectations by harnessing empathy, design and technology. This session will take you through the process of designing, interpreting and implementing a customer experience strategy withing your organisation.
Dynamics Day 2017 Melbourne: Becoming customer centricEmpired
How a customer experiences your organisation determines your revenue and your costs. Now more than ever we need to realign our organisations' with customers' expectations by harnessing empathy, design and technology. This session will take you through the process of designing, interpreting and implementing a customer experience strategy withing your organisation.
Dynamics Day 2017 Perth: WA Solution for Disability Support ProvidersEmpired
With changes to the NDIS funding model driving significant change within the industry, join us to see how a Dynamics 365 founded solution can deliver providers with improved client engagement, improved quality of service and insight into the sustainability of services provided. Our solution spans Dynamics 365 Customer Service, Dynamics 365 Field Service, CRM Portal, Dynamics NAV and Power BI.
Dynamics Day 2017 Perth: Dynamics 365 Field and Project ServicesEmpired
Does your organisation need to increase project profitability or deliver highly optimised field services? This session will showcase how Microsoft's newest Dynamics 365 capabilities for project service automation and mobile field services can optimise your project delivery and field service capability.
Dynamics Day 2017 Adelaide - Customer Experience Design Empired
How a customer experiences your organisation determines your revenue and your costs. Now more than ever we need to realign our organisations' with customers' expectations by harnessing empathy, design and technology. This session will take you through the process of designing, interpreting and implementing a customer experience strategy withing your organisation.
Dynamics Day 2017 Melbourne: Becoming customer centricEmpired
How a customer experiences your organisation determines your revenue and your costs. Now more than ever we need to realign our organisations' with customers' expectations by harnessing empathy, design and technology. This session will take you through the process of designing, interpreting and implementing a customer experience strategy withing your organisation.
Creating intelligent content: How to automate personalised, one-to-one market...Intergen
Now more than ever as organisations we need to accelerate our digital engagement and use our content intelligently, sensitively and helpfully.
One of the only ways to connect with customers is digitally, and so the challenge for us as brands is how do we deliver a relevant and engaging experience at scale? And, within that, how do we make sure that we're tailoring the right content, to reach our audiences in the right ways, at the right time?
In this webinar, we'll discuss the importance of personalisation in delivering an outstanding customer experience and the challenges marketers face when it comes to delivering true one-to-one personalised journeys. We will then look how Episerver's new Content Intelligence and Content Recommendations can, through the power of AI, help marketers gain deep content insights and automate true one-to-one, personalised marketing at scale.
Dynamics Day 2016: CRM Field Service and Project ServiceIntergen
Steven Foster and Microsoft’s Scott Smedley look at how Field Service and Dynamics Portals can change the way you serve your customers, ensuring you provide an intelligent and data-driven engagement that empowers employees and customers.
Dynamics Day 2017 Perth : Dynamics 365 Making It RealEmpired
The launch of Microsoft Dynamics 365, has brought new, modern, enterprise-ready apps that enable companies to start with what they need, get productivity where they need it, leverage intelligence built-in, and remain ready for growth. In this session, gain valuable insights into what Dynamics 365 is and how it will transform your business. Explore topics such as product capabilities and licensing.
Do you see the full picture of your business’ health? Learn how every organisation can create, analyze and explore a range of business data, all through an easy-to-use, modern platform that turns your data into decisions using Predictive Analytics, Big Data and Power BI.
Dynamics Day 2016 - Microsoft Dynamics 365 business financials (NAV) - roadmapEmpired
Get an up to date view of the new NAV 2017 release and understand the roadmap of NAV into Business Edition of Dynamics 365 which includes Dynamics Financials (NAV).
Dynamics Day 2017 Melbourne: Digital Transformation with Dynamics 365 keynoteEmpired
Built for your business, Dynamics 365 works with existing systems, allowing you to implement business processes across silos. Start with what you need, expand at your own pace.
(Keynote by Microsoft's Craig Bates)
Microsoft Dynamics 365 for Sales empowers sellers to drive personal engagement with the following capabilities:
1) Actionable insights that empower sellers to take action on insights delivered to them in context of their day, in the tool of their choice, prioritizing the accounts and contacts they should be focused on. These actionable insights are leveraged to drive personal engagement with customers from finding the right prospects to leveraging social media to spot buying signals.
2) Relationship management that unifies the sales experience around relationships with insights that enable sellers to deliver the attentive engagement that today’s buyers demand.
3) Sales productivity tools that automate the sales processes through a highly intuitive interface and Microsoft Office-embedded capabilities.
4) Sales performance capabilities that cover onboarding new sellers and coaching, account and pipeline analysis, and fun competitions all with a focus on driving sales effectiveness.
Convergytics - Data Management, Reporting & Visualization CapabilitiesRandhir Hebbar
Convergytics - One of the fastest growing analytics companies in Asia (as per UK based Global Brands Magazine) talks about its BI & Reporting Capabilities and presents some sample work.
Microsoft Dynamics 365 - The Mordern Retail PlatformSonata Software
Jon Dickinson, Technology Solution Professional, Microsoft explained how Microsoft is designing their ERP solution with some advanced retail functionality.
The Art of the Possible Event - The RealityDXC Eclipse
View the "Your Journey to the Coud" presentation by UXC Eclipse from our recent 'The Art of the Possible'. Hosted across Australia, our Microsoft Dynamics 365 event explores how to navigate, rethink, and optimise for a digital-first world with Dynamics 365.
In our The Reality segment, we reveal existing customer case studies and how these businesses have transformed their operations since moving to the cloud.
At UXC Eclipse, we can make business transformation simple for you – by defining what the Microsoft intelligent business cloud really means to your business.
It doesn’t have to be complicated. With our Dynamics 365 solutions, we will deliver the most compelling, most complete offering that brings together the features and functions you’re looking for across your organisation combined with your choice of cloud, hybrid or on-premise.
For more information, go to: http://www.uxceclipse.com.au
Dynamics Day 2017 Perth: Bringing it All Together with Office 365Empired
Productivity within the modern enterprise requires seamless transitions between business systems to create a great, consistent, user experience. See how Office 365 works with Dynamics and other business solutions to provide measureable productivity improvements.
5 Ways MS Dynamics 365 Empowers Digital TransformationCygnet Infotech
Microsoft Dynamics 365 is a CRM suite with ERP capabilities that drives businesses towards digital transformation using the power of AI to track customer relationships. Cygnet as a Microsoft certified Gold Application Development Partner offers customized Microsoft services including dynamics CRM. This presentation highlights some important functionalities of Dynamics 365.
Microsoft Dynamics 365 - Intelligent Business Applications
Referat von Silvia Gönner (Microsoft) an der CRM Community Schweiz vom 26.10.2016 in Zug: http://www.crm-community.ch/event/crm-community-26oct2016/
Do you see the full picture of your business’ health? Learn how every organisation can create, analyze and explore a range of business data, all through an easy-to-use, modern platform that turns your data into decisions using Predictive Analytics, Big Data and Power BI.
Creating intelligent content: How to automate personalised, one-to-one market...Intergen
Now more than ever as organisations we need to accelerate our digital engagement and use our content intelligently, sensitively and helpfully.
One of the only ways to connect with customers is digitally, and so the challenge for us as brands is how do we deliver a relevant and engaging experience at scale? And, within that, how do we make sure that we're tailoring the right content, to reach our audiences in the right ways, at the right time?
In this webinar, we'll discuss the importance of personalisation in delivering an outstanding customer experience and the challenges marketers face when it comes to delivering true one-to-one personalised journeys. We will then look how Episerver's new Content Intelligence and Content Recommendations can, through the power of AI, help marketers gain deep content insights and automate true one-to-one, personalised marketing at scale.
Dynamics Day 2016: CRM Field Service and Project ServiceIntergen
Steven Foster and Microsoft’s Scott Smedley look at how Field Service and Dynamics Portals can change the way you serve your customers, ensuring you provide an intelligent and data-driven engagement that empowers employees and customers.
Dynamics Day 2017 Perth : Dynamics 365 Making It RealEmpired
The launch of Microsoft Dynamics 365, has brought new, modern, enterprise-ready apps that enable companies to start with what they need, get productivity where they need it, leverage intelligence built-in, and remain ready for growth. In this session, gain valuable insights into what Dynamics 365 is and how it will transform your business. Explore topics such as product capabilities and licensing.
Do you see the full picture of your business’ health? Learn how every organisation can create, analyze and explore a range of business data, all through an easy-to-use, modern platform that turns your data into decisions using Predictive Analytics, Big Data and Power BI.
Dynamics Day 2016 - Microsoft Dynamics 365 business financials (NAV) - roadmapEmpired
Get an up to date view of the new NAV 2017 release and understand the roadmap of NAV into Business Edition of Dynamics 365 which includes Dynamics Financials (NAV).
Dynamics Day 2017 Melbourne: Digital Transformation with Dynamics 365 keynoteEmpired
Built for your business, Dynamics 365 works with existing systems, allowing you to implement business processes across silos. Start with what you need, expand at your own pace.
(Keynote by Microsoft's Craig Bates)
Microsoft Dynamics 365 for Sales empowers sellers to drive personal engagement with the following capabilities:
1) Actionable insights that empower sellers to take action on insights delivered to them in context of their day, in the tool of their choice, prioritizing the accounts and contacts they should be focused on. These actionable insights are leveraged to drive personal engagement with customers from finding the right prospects to leveraging social media to spot buying signals.
2) Relationship management that unifies the sales experience around relationships with insights that enable sellers to deliver the attentive engagement that today’s buyers demand.
3) Sales productivity tools that automate the sales processes through a highly intuitive interface and Microsoft Office-embedded capabilities.
4) Sales performance capabilities that cover onboarding new sellers and coaching, account and pipeline analysis, and fun competitions all with a focus on driving sales effectiveness.
Convergytics - Data Management, Reporting & Visualization CapabilitiesRandhir Hebbar
Convergytics - One of the fastest growing analytics companies in Asia (as per UK based Global Brands Magazine) talks about its BI & Reporting Capabilities and presents some sample work.
Microsoft Dynamics 365 - The Mordern Retail PlatformSonata Software
Jon Dickinson, Technology Solution Professional, Microsoft explained how Microsoft is designing their ERP solution with some advanced retail functionality.
The Art of the Possible Event - The RealityDXC Eclipse
View the "Your Journey to the Coud" presentation by UXC Eclipse from our recent 'The Art of the Possible'. Hosted across Australia, our Microsoft Dynamics 365 event explores how to navigate, rethink, and optimise for a digital-first world with Dynamics 365.
In our The Reality segment, we reveal existing customer case studies and how these businesses have transformed their operations since moving to the cloud.
At UXC Eclipse, we can make business transformation simple for you – by defining what the Microsoft intelligent business cloud really means to your business.
It doesn’t have to be complicated. With our Dynamics 365 solutions, we will deliver the most compelling, most complete offering that brings together the features and functions you’re looking for across your organisation combined with your choice of cloud, hybrid or on-premise.
For more information, go to: http://www.uxceclipse.com.au
Dynamics Day 2017 Perth: Bringing it All Together with Office 365Empired
Productivity within the modern enterprise requires seamless transitions between business systems to create a great, consistent, user experience. See how Office 365 works with Dynamics and other business solutions to provide measureable productivity improvements.
5 Ways MS Dynamics 365 Empowers Digital TransformationCygnet Infotech
Microsoft Dynamics 365 is a CRM suite with ERP capabilities that drives businesses towards digital transformation using the power of AI to track customer relationships. Cygnet as a Microsoft certified Gold Application Development Partner offers customized Microsoft services including dynamics CRM. This presentation highlights some important functionalities of Dynamics 365.
Microsoft Dynamics 365 - Intelligent Business Applications
Referat von Silvia Gönner (Microsoft) an der CRM Community Schweiz vom 26.10.2016 in Zug: http://www.crm-community.ch/event/crm-community-26oct2016/
Do you see the full picture of your business’ health? Learn how every organisation can create, analyze and explore a range of business data, all through an easy-to-use, modern platform that turns your data into decisions using Predictive Analytics, Big Data and Power BI.
Dynamics Day 2017 Brisbane: Dynamics 365 Enterprise OperationsEmpired
Learn about the latest release of Microsoft Dynamics AX, hear about business leaders who are using ERP in the cloud to be successful and what you can expect from Microsoft's enterprise ERP team in the coming months.
Dynamics Day 2016 - Digital transformation with Microsoft Dynamics 365Empired
On his keynote, Simon Davies, VP Dynamics Asia (Microsoft AP, China, India, Japan) talks about how Microsoft clients are transforming their businesses with Microsoft Dynamics.
Reviews: The Best Kept Secret to Landing Page OptimizationTrustpilot
Check out our webinar to see real examples of how IDWholesaler diminished customer hesitation with reviews to ultimately increase conversions and ROI from digital spend. They were even able to grow revenue by 315% for one of their key product lines, just by simply adding reviews to their landing page!
Talk Given At ICSA National Conference in Atlanta 2010: The challenge of providing world-class levels of customer service through a service business located in multiple states, with diverse employees, in a variety of industries and markets.
UNDERSTANDING THE CUSTOMER JOURNEY IN DIGITAL MARKETING.rameshbabu91988
The Digital Customer journey is the process carried out by a user when interacting with your brand to satisfy a need for your product or service. There are 5 stages the user goes through Awareness, Consideration, Purchase, Retention, and Advocacy. By mapping the customer journey, businesses can optimize marketing strategies, improve customer experiences, and drive growth.
4 Techniques to Succeed in Retaining your CustomersM-Connect Media
Customer Retention Plan - To own a profitable business is in either in your hands or in your customer’s hands. Yes, this is true. You own a business to help the customers in some or the other way. Customers may have different options for the same thing and if they choose you then it means they bring business for you. And it is up to you how to retain them and bring them back to you again and again. See some strategies to do so.
Business Growth By Customer Acquisition and Loyalty MarketingAutoSyndicationUSA
The purpose of the Dynamic Growth Concepts is to help business owners and leaders hurdle the many stumbling blocks that impede progress and, all too often, knock
businesses and organizations completely out of the race. The most daunting obstacle blocking the path to success is what I call the cold, hard truth.
Call Mark @ Dynamic Growth Concepts because I want to help you learn the truth,
5 Key Steps to Drive with Fintech Customer JourneysDouglas Karr
Customer loyalty is waning in the financial industry as consumers are presented with a vast array of alternative offerings both on and offline. Careful research and design of customer journeys is having a positive impact on organizations to win, keep, and increase the value of prospects and customers. This is a webinar that I did on behalf of Salesforce.
Your Value Proposition is the reason that customers choose to buy from you, it needs to be a core business skill. This slideshare shows you how to develop compelling value propositions with a focus on B2B companies
Accelerate growth through sales!
The Sales Audit powered by Verde Martin is a sales acceleration process that helps small and mid-sized business leaders find new revenues, savings, and efficiencies by maximizing the sales process through our own tested and proven sales audit system.
Not unlike a financial audit measures gaps in financials, we walk businesses through a Sales Audit to measure gaps in your sales process.
It’s no secret that sales make the world go round. Selling drives the economy, feeds growth, and pushes innovation. It’s crucial that your business creates a sales strategy and invests the time to do it well, because sales can make or break your business. You can have the best idea or product in the world, but unless you can sell it, nothing happens.
We will help you identify your unique sales needs and gaps in your current sales process, and then we work with you to design a custom sales program to fill in those gaps and meet the everyday needs of your business, creating an easy-to-follow path to increased sales.
Verde Martin has supported over 100 for-profit and non-profit organizations since starting in 2007 with a proven track record of success.
Once the sales audit process is completed, customers realize an average 30% increase in profits over the duration of a year.
Similar to Dynamics Day 2017 Perth: Becoming Customer Centric (20)
Creating intelligent content: How to automate personalised, one-to-one market...Empired
Now more than ever as organisations we need to accelerate our digital engagement and use our content intelligently, sensitively and helpfully.
One of the only ways to connect with customers is digitally, and so the challenge for us as brands is how do we deliver a relevant and engaging experience at scale? And, within that, how do we make sure that we're tailoring the right content, to reach our audiences in the right ways, at the right time?
In this webinar, we'll discuss the importance of personalisation in delivering an outstanding customer experience and the challenges marketers face when it comes to delivering true one-to-one personalised journeys. We will then look how Episerver's new Content Intelligence and Content Recommendations can, through the power of AI, help marketers gain deep content insights and automate true one-to-one, personalised marketing at scale.
The Coronavirus pandemic had a profound impact on the way we work. Almost overnight, organisations have had to learn how to work remotely – and collaborate effectively – often by the most expedient means possible.
The good news is that the flexible, remote working practices and tools that always seemed like a good idea in principle, have now been tested under extreme conditions and, in many cases, have been proven to be highly effective. To maintain the momentum and continue to realise the benefits, it's essential that we balance that flexibility and immediacy with governance and management. This is particularly true with 'easy to use' tools designed with user empowerment at their heart, such as Microsoft Teams, Zoom and others.
In this webinar, we explore common pain points and problems arising from the explosive growth of these tools and potential solutions to those problems. We will hear from Anthony Martino, IT Operations Manager at flybuys (Australia), on how they plan to balance user empowerment with effective governance and management. We will look at practical approaches available to all customers, to continue realising the benefits of flexible working in a secure, streamlined and controlled manner.
For more information visit https://www.empired.com/ReimagineWork/ #ReimagineWork
Customer Insights: It's time to get personalEmpired
During this webinar, Qassem Naim, Head of Data and Tech at FCB NZ (one of the largest global advertising agencies) joined us to discuss how excellent customer experience starts by getting personal. To do this right, it is important to understand how each customer interacts with your business. We then looked at how the Dynamics 365 Customer Insights platform can help you unify customer data from any touchpoint and personalise the buying experience for each customer through AI-driven insights and recommendations.
For more information visit https://www.empired.com/ReimagineWork/ #ReimagineWork
Working Remotely with Microsoft TechnologiesEmpired
Keeping with the #ReimagineWork theme, we ran the "Working Remotely with Microsoft Technologies" webinar - conducted with Microsoft Teams live event - where we discussed covering remote working with Microsoft Azure Windows Virtual Desktop and communication with Microsoft Teams.
Watch the recording https://www.youtube.com/watch?v=Ze569J-oWCU to see how you can use Microsoft Azure technology to create and deploy Windows desktop images that run on the cloud, accessible from web browsers, Windows and MacOS clients as well as Android and iOS apps, giving your employees access to the same tools they would normally have through your physical desktop deployments.
With more than 50,000 new malware created every day organisations can no longer afford to risk the financial and reputational impacts of a security or data breach, which can be too much for a business to recover from. Because of this, IT managers face increasing scrutiny and pressure from CEOs, managing directors and boards to prove that they are keeping the organisation secure.
The changing threat landscape means organisations need to be vigilant and smarter about security. While businesses still face threats from infected devices and malware, attackers have also moved beyond that. For example, there is an increasing number of targeted email attacks with cyber criminals spending time to monitor communications so they can imitate emails that are so sophisticated that even relatively savvy users will open them.
This webinar will explore the building blocks required to ensure you have the roadmap required to best protection against cyber attacks. We will provide you with a high level view of the following topics:
· Audit and discovery – What are your weaknesses and are you compliant?
· Education – Do your employees know when not to open that attachment?
· Policy – Do you have the right policies for your industry?
· Technology – Where to start and what has changed?
Dynamics Day 2017 Adelaide - Dynamics 365 making it realEmpired
The launch of Microsoft Dynamics 365, has brought new, modern, enterprise-ready apps that enable companies to start with what they need, get productivity where they need it, leverage intelligence built-in, and remain ready for growth. In this session, gain valuable insights into what Dynamics 365 is and how it will transform your business. Explore topics such as product capabilities and licensing.
Dynamics Day 2017 Adelaide - Dynamics 365 Enterprise OperationsEmpired
Learn about the latest release of Microsoft Dynamics AX, hear about business leaders who are using ERP in the cloud to be successful and what you can expect from Microsoft's enterprise ERP team in the coming months.
Dynamics Day 2017 Adelaide - IoT, Machine Learning and Big Data actionable in...Empired
Do you see the full picture of your business’ health? Learn how every organisation can create, analyze and explore a range of business data, all through an easy-to-use, modern platform that turns your data into decisions using Predictive Analytics, Big Data and Power BI.
This presentation shows the path MRWA (Main Roads Western Australia) took to implement its disaster recovery/business continuity plan.
MRWA looks after 18,000 kms of roads in Western Australia, managing a AU$ 2 billion/year budget.
Dynamics Day 2017 Melbourne - transform you decision makingEmpired
Do you see the full picture of your business’ health? Learn how every organisation can create, analyze and explore a range of business data, all through an easy-to-use, modern platform that turns your data into decisions using Predictive Analytics, Big Data and Power BI.
Dynamics Day 2017 Melbourne - Melbourne Racing Club Digital TransformationEmpired
Find out how Melbourne Racing Club leveraged Dynamics 365 to unify customer, events, ticketing and retail data to drive member and customer acquisition and retention through personalised and targeted marketing campaigns.
Dynamics Day 2017 Melbourne: Dynamics 365 Enterprise operationsEmpired
Learn about the latest release of Microsoft Dynamics AX, hear about business leaders who are using ERP in the cloud to be successful and what you can expect from Microsoft's enterprise ERP team in the coming months.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
4. About me.
Practice Lead – Digital & Experience Design
• Over 10 Years Designing Digital Products
• User Experience
• Customer Experience
• Service Design
• Digital Strategy
6. 80%
of service companies believe
that they have a superior
service proposition.
8%
of customers agree
Source: Bain Customer-Led Growth Diagnostic Questionnaire; Salmetrix.
8. It Is The Customer Who Determines What Your
Business Is. It’s Success. It’s Relevance. It’s Failure.
What Your Business Thinks It Does, Doesn’t
Matter.
9. What is it like to experience your
organisation?
14. Impact of Customer Journey Led Transformation
10% Reduction in Cost
to Serve
20% Growth in
Customer Satisfaction
20% Uplift In Customer
Conversion
20% Reduction In
Customer Churn
10% Boost In Revenues
From CLV
20% Decrease In
Complaints
McKinsey & Company
19. Step 2 - Set Tangible Goals.
For Example:
• Increase conversions by 15%
• Reduce cost per acquisition (CPA) by 20%
• Increase Customer Lifetime Value by 11%
• Increase Net Promoter Score by 10%
21. Step 3 – Understand Your Customer
Tools:
• Persona Creation – Qualitative & Quantitative Data
• Customer Journey Mapping & Interpretation
22. Personas
• Creates Empathy In Our Thinking
• Allows a ‘Co-Design’ Approach
• Stops Us From Designing For Ourselves
• Discover And Validate The ‘What’, How And Then Understand The
‘Why’.
24. • Articulate the customer’s cross-channel experience
• Captures what the customer is doing, thinking, and/or feeling
throughout their engagement with the service offering.
• Allows organisations greater influence.
• Baselines the current state.
24
Customer Journey Map
25. Phase
Customer
Objective
Awareness
Organisational
Objective
The customer is
becoming aware of
your brand through
many channels and is
starting to consider
you as a possible
option.
Become familiar and
influence. Collect
personal data.
Consideration &
Evaluation
The customer is
evaluating you against
competitors, external
factors, social
expectations.
Begin to utilise
behaviour to have a
personal discussion.
Post-Purchase
Customer requires
further validation.
Begins searching for
complimentary
products/services.
Reinforce purchase,
Suggest additional
offerings, resolve
conflict.
Retention
The customer is
questioning your
relevance to them
and if they feel
valued.
Continue to provide
relevant value and
engagement.
Purchase
The customer has
committed to
purchase. Has
preconceived
expectations of
purchase.
Orchestrate perfect
‘moment of truth’.
28. Implementation
• Build/Configure CRM & CMS To Support New Journey Requirements
• Create Content (i.e. email, Web, etc.) That Addresses Each
Feeling/Concern/Question For Each Stage.
• Automate.
• Create A Personalisation and Digital Strategy.