Customer Retention Plan - To own a profitable business is in either in your hands or in your customer’s hands. Yes, this is true. You own a business to help the customers in some or the other way. Customers may have different options for the same thing and if they choose you then it means they bring business for you. And it is up to you how to retain them and bring them back to you again and again. See some strategies to do so.
What is customer retention rate?
How to measure it practically (without going through all customers individually)?
What can retention rate tell us?
How can it improve our business?
Customer retention is helpful in gaining customer loyalty and trust. Read this customer retention guide by OmnePresent Technologies to get a better idea of how to implement these tools.
A Better Approach to Customer RetentionFramed Data
Welcome to part 1 of 6 for our How to Improve User Retention series. Each week, we’ll provide a new post with best practices, advice, and real examples on how to keep your customers happy, engaged, and buzzing about your product. We’ll chat about high level planning strategy, how to apply specific advice, and point you to some of the web’s best tools. Enjoy!
Referral marketing is still the most cost efficient way to build a business -- even more so given the growth of the internet and social media. Encourage your employees to engage your best customers and them for referrals -- word-of-mouth, testimonials, share your company with their family, friends and colleagues on social media.
Referral marketing continues to be the most effective method of marketing and has only been amplified with the growth of social media. Referrals from customers or employees will be more effective than any advertising you can buy.
What is customer retention rate?
How to measure it practically (without going through all customers individually)?
What can retention rate tell us?
How can it improve our business?
Customer retention is helpful in gaining customer loyalty and trust. Read this customer retention guide by OmnePresent Technologies to get a better idea of how to implement these tools.
A Better Approach to Customer RetentionFramed Data
Welcome to part 1 of 6 for our How to Improve User Retention series. Each week, we’ll provide a new post with best practices, advice, and real examples on how to keep your customers happy, engaged, and buzzing about your product. We’ll chat about high level planning strategy, how to apply specific advice, and point you to some of the web’s best tools. Enjoy!
Referral marketing is still the most cost efficient way to build a business -- even more so given the growth of the internet and social media. Encourage your employees to engage your best customers and them for referrals -- word-of-mouth, testimonials, share your company with their family, friends and colleagues on social media.
Referral marketing continues to be the most effective method of marketing and has only been amplified with the growth of social media. Referrals from customers or employees will be more effective than any advertising you can buy.
Outperform your competition with Customer EngagementTrustpilot
This webinar will show you how customer engagement leads to tangible business benefits, can lead to further revenue-driving initiatives such as customer advocacy, referral marketing, and more. We also share tactical tips and strategies for initiating and optimizing a customer engagement strategy.
Driving Lifelong Customer Devotion With Loyalty Campaigns ConfirmationTrustpilot
The best customers are loyal, repeat purchasers who come back to your business again and again for services and products they feel they can rely on. Generating a lifetime of value out of a customer drives down costs while increasing returns and paves the way for word-of-mouth referrals. Do you know how to create and capitalize on customer loyalty?
In this compelling webinar from Wpromote’s Michael Mothner and Trustpilot’s Jordan Garner, you’ll learn how to increase customer lifetime value (LTV) while lowering the time to second purchase. Uncover the true value of your customer by tracking loyalty KPIs rather than relying solely on ROI and 1st time conversions as the metrics for success.
Actionable tips and strategies on how to design your loyalty campaigns, including:
-Successfully Requesting On-Site Reviews
-Maintaining A Positive Brand Perception
-Moving Repeat Customers Through The Funnel
-Creating Brand Loyalty Through Engagement
Technology is quickly changing the face of retail delivery. The customer experience is increasingly remote. In this new environment how are financial institutions going to establish meaningful personal relationships that are so important to cross selling? How are they going to build the emotional connections that drive customers to them for future needs?
What Is a Customer Worth? Understanding Customer Lifetime ValueAdam Toporek
On November 29, 2011 we posted a “back of the napkin” guide for calculating the economic value a customer brings over their “lifetime” with a business. We designed Understanding Customer Lifetime Value: A Non-Geek’s Guide as a thorough, yet non-academic, approach to determining the lifetime value of customers
The step-by-step process of determining customer lifetime value seemed like a natural fit for SlideShare, so we decided to re-release the post in a presentation format.
Check out What Is a Customer Worth to learn more about Customer Lifetime Value and to make better decisions about marketing and retention.
10 Examples of Exit Popups Used as a Customer Retention StrategyMihail Savov
A customer retention strategy is a must for every business. Acquiring customers might grow a company, but keeping them from leaving is what leads to better revenue. Here, we will share 10 examples of exit popups that are designed to stop users from leaving your website.
Original post: https://isenselabs.com/posts/customer-retention-strategy-10-appealing-exit-popups-with-discount-hooks
This is a talk presented by Daniël Heerkens, Digital Marketing Strategy Director at 2Stallions Digital Marketing Agency, at The American Chamber of Commerce on 25th May 2017. He is sharing insights on marketing automation and its importance to modern marketers.
THE 3 PILLARS FOR CUSTOMER SUCCESS: CULTURE, TECHNOLOGY AND HEALTHTotango
Customer Success Summit 2015 breakout session:
Presented by: Jeff Cann, Sr. Director Client Experiance, Sysomos
Whether you already have an Customer Success team up and running or are starting to build and deploy your team, this presentation will provide actionable and tangible insights on success for customer success teams that can be implemented for 2015.
Key takeaways:
Driving Customer Success through Employee Success
High Tech, High Touch and the Customer Lifecycle
How the “Magic Number” can drive visibility and results
For an updated version of this presentation: https://www.slideshare.net/clearaction/customer-retention-strategies-125750732
Is customer retention included in your marketing plans and budgets? Many companies are involving customers in 2-way conversation to build relationship strength. Trust is the #1 way to retain customers ... by preventing hassles in policies and processes ... making your company irresistible, for sustained organic growth.
See https://ClearAction.com
Implementing Customer Loyalty Program PowerPoint Presentation SlidesSlideTeam
Presenting this set of slides with name - Implementing Customer Loyalty Program Powerpoint Presentation Slides. Enhance your audiences knowledge with this well researched complete deck. Showcase all the important features of the deck with perfect visuals. This deck comprises of total of twenty four slides with each slide explained in detail. Each template comprises of professional diagrams and layouts. Our professional PowerPoint experts have also included icons, graphs and charts for your convenience. All you have to do is DOWNLOAD the deck. Make changes as per the requirement. Yes, these PPT slides are completely customizable. Edit the colour, text and font size. Add or delete the content from the slide. And leave your audience awestruck with the professionally designed Implementing Customer Loyalty Program Powerpoint Presentation Slides complete deck.
Real Estate Customer Loyalty Business ModelRahul Gaur
“Customer is King”: Described How we can increase our Sales in Real Estate by putting some efforts in customer loyalty programs which ultimately helps us in increasing word of mouth and better customer servicing.
User retention strategies that work - Foodmagz CEO, HendraHendra Cokki
User retention rate is how well a company maintain Customers to make an action on whether they visit on our asset or purchase the products more than one time.
www.foodmagz.com
www.proximaalpha.com
Delivering on the Promise of Customer-Centricity - Precima & US Foods at FMI ...Graeme McVie
Retailers that satisfy the needs of customers will win in the market but too often customer-centricity fails to deliver on its promise. Precima client, US Foods, is a great example of an organization that has truly delivered on the promise of customer-centricity and they share a case study on customer-centricity in the attached presentation that was originally presented at FMI Connect 2016.
Prime Reasons Behind The Success Of Magento 2 M-Connect Media
Magento 2 comes with amazing improvements in the frontend as well as backend. It provides big scope for eCommerce businesses to reach their ambitious goals.
Find step by step tutorial on how to install Magento 2 beta/alpha version and what are the system requirements to install Magento 2. And stay with us to learn more on Magento 2.
Outperform your competition with Customer EngagementTrustpilot
This webinar will show you how customer engagement leads to tangible business benefits, can lead to further revenue-driving initiatives such as customer advocacy, referral marketing, and more. We also share tactical tips and strategies for initiating and optimizing a customer engagement strategy.
Driving Lifelong Customer Devotion With Loyalty Campaigns ConfirmationTrustpilot
The best customers are loyal, repeat purchasers who come back to your business again and again for services and products they feel they can rely on. Generating a lifetime of value out of a customer drives down costs while increasing returns and paves the way for word-of-mouth referrals. Do you know how to create and capitalize on customer loyalty?
In this compelling webinar from Wpromote’s Michael Mothner and Trustpilot’s Jordan Garner, you’ll learn how to increase customer lifetime value (LTV) while lowering the time to second purchase. Uncover the true value of your customer by tracking loyalty KPIs rather than relying solely on ROI and 1st time conversions as the metrics for success.
Actionable tips and strategies on how to design your loyalty campaigns, including:
-Successfully Requesting On-Site Reviews
-Maintaining A Positive Brand Perception
-Moving Repeat Customers Through The Funnel
-Creating Brand Loyalty Through Engagement
Technology is quickly changing the face of retail delivery. The customer experience is increasingly remote. In this new environment how are financial institutions going to establish meaningful personal relationships that are so important to cross selling? How are they going to build the emotional connections that drive customers to them for future needs?
What Is a Customer Worth? Understanding Customer Lifetime ValueAdam Toporek
On November 29, 2011 we posted a “back of the napkin” guide for calculating the economic value a customer brings over their “lifetime” with a business. We designed Understanding Customer Lifetime Value: A Non-Geek’s Guide as a thorough, yet non-academic, approach to determining the lifetime value of customers
The step-by-step process of determining customer lifetime value seemed like a natural fit for SlideShare, so we decided to re-release the post in a presentation format.
Check out What Is a Customer Worth to learn more about Customer Lifetime Value and to make better decisions about marketing and retention.
10 Examples of Exit Popups Used as a Customer Retention StrategyMihail Savov
A customer retention strategy is a must for every business. Acquiring customers might grow a company, but keeping them from leaving is what leads to better revenue. Here, we will share 10 examples of exit popups that are designed to stop users from leaving your website.
Original post: https://isenselabs.com/posts/customer-retention-strategy-10-appealing-exit-popups-with-discount-hooks
This is a talk presented by Daniël Heerkens, Digital Marketing Strategy Director at 2Stallions Digital Marketing Agency, at The American Chamber of Commerce on 25th May 2017. He is sharing insights on marketing automation and its importance to modern marketers.
THE 3 PILLARS FOR CUSTOMER SUCCESS: CULTURE, TECHNOLOGY AND HEALTHTotango
Customer Success Summit 2015 breakout session:
Presented by: Jeff Cann, Sr. Director Client Experiance, Sysomos
Whether you already have an Customer Success team up and running or are starting to build and deploy your team, this presentation will provide actionable and tangible insights on success for customer success teams that can be implemented for 2015.
Key takeaways:
Driving Customer Success through Employee Success
High Tech, High Touch and the Customer Lifecycle
How the “Magic Number” can drive visibility and results
For an updated version of this presentation: https://www.slideshare.net/clearaction/customer-retention-strategies-125750732
Is customer retention included in your marketing plans and budgets? Many companies are involving customers in 2-way conversation to build relationship strength. Trust is the #1 way to retain customers ... by preventing hassles in policies and processes ... making your company irresistible, for sustained organic growth.
See https://ClearAction.com
Implementing Customer Loyalty Program PowerPoint Presentation SlidesSlideTeam
Presenting this set of slides with name - Implementing Customer Loyalty Program Powerpoint Presentation Slides. Enhance your audiences knowledge with this well researched complete deck. Showcase all the important features of the deck with perfect visuals. This deck comprises of total of twenty four slides with each slide explained in detail. Each template comprises of professional diagrams and layouts. Our professional PowerPoint experts have also included icons, graphs and charts for your convenience. All you have to do is DOWNLOAD the deck. Make changes as per the requirement. Yes, these PPT slides are completely customizable. Edit the colour, text and font size. Add or delete the content from the slide. And leave your audience awestruck with the professionally designed Implementing Customer Loyalty Program Powerpoint Presentation Slides complete deck.
Real Estate Customer Loyalty Business ModelRahul Gaur
“Customer is King”: Described How we can increase our Sales in Real Estate by putting some efforts in customer loyalty programs which ultimately helps us in increasing word of mouth and better customer servicing.
User retention strategies that work - Foodmagz CEO, HendraHendra Cokki
User retention rate is how well a company maintain Customers to make an action on whether they visit on our asset or purchase the products more than one time.
www.foodmagz.com
www.proximaalpha.com
Delivering on the Promise of Customer-Centricity - Precima & US Foods at FMI ...Graeme McVie
Retailers that satisfy the needs of customers will win in the market but too often customer-centricity fails to deliver on its promise. Precima client, US Foods, is a great example of an organization that has truly delivered on the promise of customer-centricity and they share a case study on customer-centricity in the attached presentation that was originally presented at FMI Connect 2016.
Prime Reasons Behind The Success Of Magento 2 M-Connect Media
Magento 2 comes with amazing improvements in the frontend as well as backend. It provides big scope for eCommerce businesses to reach their ambitious goals.
Find step by step tutorial on how to install Magento 2 beta/alpha version and what are the system requirements to install Magento 2. And stay with us to learn more on Magento 2.
How to Manage Product Ratings and Reviews in MagentoM-Connect Media
This tutorial is on how to manage product ratings and reviews on your Magento eCommerce store. M-Connect Media has given how approve, manage and remove this functionality from your store. So, let's check how to do that.
Do you own eCommerce? SSL certificate is must to process sensitive customer data over your store. Find out how to configure your Magento store with SSL (HTTPS) from this tutorial.
Want to setup festive discount or promotions to your Magento eCommerce store? Here, M-Connect Media has provided how to setup promotion in your Magento store step-by-step.
Lean Startup and Effectuation principles applied to Mobile AngeloSébastien Sacard
This is short presentation I gave to the "Lean Startup & Effectuation night" held in Paris. I show how I applied Lean Startup and Effectuation principles in combination, at the early stage of this new venture.
Presentation prepared for the Founder Institute session on Sales & Traction in Santiago, Chile.
Talking about Traction, Lead Gen, Sales operations, Marketing stunts.
Sajad Ghanizada Kabul Founders Institute presentation on Startup Sales and Traction (Growth Marketing)
Outline of strategy and mindset to scale products from 1 customer to millions focusing on Paul Grahams of Y-Combinator's strategy of Doing Things That Don't Scale and providing a concierge service to your initial customers to grow.
Why Your eCommerce Store Needs Responsive DesignM-Connect Media
It is must for your website to work properly in Desktop, Laptop, iPad and all mobiles phones. Here M-Connect Media has given why your eCommerce website needs Responsive Web Design (RWD) with few examples. Check and share your views with us.
M-Connect Media provides how to install Magento theme via Magento Connect and how to install it manually by uploading theme files in to Magento installation in this tutorial. So, let's check out how to install new theme and how to enable from your Magento admin panel.
AWS re:Invent 2016: Technical Tips for Helping SAP Customers Succeed on AWS (...Amazon Web Services
In this session, AWS partners, both with and without SAP focused practices, learn how to develop and design services and solutions to help SAP customers migrate to and run on the AWS Cloud. We discuss the different types of services required by SAP customers and how to identify and qualify SAP on AWS opportunities. Based on actual SAP customer projects, we discuss what patterns work, where the potential pitfalls are, and how to ensure a successful SAP on AWS customer project.
Here is George Deeb's presentation to the 2014 class of entrepreneurs at Founder Institute in Chicago. Lots of good information herein on how to drive revenues and attract investors with your traction. George is the Managing Partner at Red Rocket Ventures (www.RedRocketVC.com), a Chicago-based startup consulting, shared executive and fund raising firm. You can follow George on Twitter at http://twitter.com/georgedeeb.
Presentation I have done in a Sloan software class on sales, sales management, and sales strategy. Particularly applicable to companies doing b2b selling.
With increased competition across multiple channels, small to mid-sized retailers now more than ever must optimize every sale. Leveraging the right POS system can help retailers create distinct customer profiles with unique buyer preferences to increase sales and enable better customer service.
14 Alex Marketing Cub, (Customer Engagement) by Dr.Ahmed Saleh, 6 11-2019Mahmoud Bahgat
14 Alex Marketing Cub, (Customer Engagement) by Dr.Ahmed Saleh, 6 11-2019
to attend & Get the Address Confirm to me on Pvt WhatsApp
#Mahmoud_Bahgat
00966568654916
#Marketing_Club
Only If you are a Marketer Register as a member & or a Speaker in the link
http://goo.gl/forms/RfskGzDslP
■■■■■■■■■■■■■■
جروبات خاصة عالواتساب ب
محبي العمل فالتسويق فالمستقبل
غير عاملين بالتسويق حاليا للتعلم
■ أهم الإعلانات والأفكار والكتب في التسويق■
■■ *بدون كلام ولا سلام ولا شكرا*■■
فقط اشتراك الجروبات
وليس حضور اجتماعات نادي الماركتينج
■ *(الماركتيرز لهم جروبات خاصة)*■
ويستطيعوا حضور الاجتماعات الشهرية ولنا
■ اشترك في جروب واحد منهم فقط دوس على اللينك ■
Marketing club 19 (Future)
https://chat.whatsapp.com/IqDyV0a7GcPIKhcSKan8zD
Marketing club 20 (Future)
https://chat.whatsapp.com/Kt0SlWIeh3n8JPNrUKBOX8
■■■■■■■■■■■■■■■■
Marketing Club Middle East
Since 29 October 2015
We have 7 groups whatsapp
with 750 marketers
From all middle east
since 9 years
& now 13 more groups
For Marketing Club Lovers as future Marketers
Many non Marketers yet have asked to Attend the Club
((We Wish All can Attend,But Cant right now but soon we will..))
Criteria for attending Marketing Club Meetings
•••••••••••••••••••••••••••••••
For Better Harmony & Mind set.
Must be only Marketer
Also Previous Marketing experience
●Business Managers
●Country Manager,GM
●Directors, CEO
Are most welcomed to add Value to us.
■■■■■■■■■■■■■■■■
《 *Unmatched Criteria*》 till we allow all soon
Not Med Rep,
Not Key Account,
Not Product Specialist,
Not Sales Supervisor,
Not Sales Manager,
●●●●●●●●●●●●●●●●●●
But till you become a marketer
you can join our What'sApp group
Marketing Lover Future Club Group
■■■■■■■■■■■■■■■■
《 *Unmatched Criteria*》
For Conflict of Interest
Also Can't attend
If Working in a Marketing Services Provider
=not Hotel or tourism
=not Restaurant
=not Advertising
=not Event Manager
=not Market Researcher
■■■■■■■■■■■■■■■■
this Club for Only Marketers
Soon will open for all
Very Soon we will have
■ Business Leaders Club ■
For Sales Managers & Directors
Will be Not for Marketers
■■■■■■■■■■■■■■■■
جروب وصفحة الماركتينج كلووب عالفيسبوك
#Marketing_Club Group on Facebook
https://www.facebook.com/groups/837318003074869/
Now we can talk freely In all marketing topics
As open discussion all the time
On our Facebook group
Without disturbing anyone
on our 16 what'sApp groups
To keep what's app groups simple &to the point
Only 2 or 3 posts daily
■اتكلم براحتك على الفيسبوك■
وخلي الواتساب صور وكتبو وبوستات كاملة فقط حتى لا نزعج الناس
اشترك الآن في صفحة الفيسبوك
https://www.facebook.com/MarketingTipsPAGE/
اشترك الآن في جروب الفيسبوك
https://www.facebook.com/groups/837318003074869/
لتسجيل بيناتك لتصلك بعض المحاضرات لو أمكن عالايميل
http://goo.gl/forms/RfskGzDslP
#Marketing_Club
#Mahmoud_Bahgat
00966568654916
■■■■■■■■■■■■■■■
Customer Retention Strategies for old Clients Tentacle Cloud
The customer facility and marketing are usually looked upon as two different subdivisions. Each division can be made easier and the businesses can achieve their goals faster.
Zodiac & InfoTrust Webinar: The Basics of Customer Lifetime Value 5.9.17ZodiacMetrics
Dr. Peter Fader, co-founder of predictive analytics company Zodiac and marketing professor at Wharton, teams up with CMO Michael Loban of web analytics consultancy InfoTrust to explain the basics of using Customer Lifetime Value (CLV) and predictive analytics to supercharge your marketing and business strategy.
The presentation covers-
-The definition of Customer Lifetime Value (CLV)
-Why CLV is meaningful to your organization
-How to think about calculating CLV and why many methods are incorrect
-How to use CLV and predictive analytics to optimize your strategy and campaigns
-Common questions and concerns
How To Implement An Influencer Loyalty Programcxbox loyalty
A successful influencer Loyalty marketing strategy always requires a holistic approach. It is not about discovering the right influencer for brand promotion but also leveraging the existing customers to identify brand ambassadors by turning the customers into your influencers. This can effectively create an authentic brand voice and drive meaningful connections. The process to implement an influencer loyalty program is relatively straightforward and is an optimal component of your sales strategy. For more details visit https://www.cxbox.in/how-to-implement-an-influencer-loyalty-program/ or call us 95 5599 5599.
Luxury Swimwear and Resortwear Brand MOEVA: Marketing Strategyinfo199056
"In 2023, MOEVA has revolutionized its marketing approach by integrating advanced digital marketing strategies and leveraging the power of social media marketing. Emphasizing on influencer partnerships and Instagram campaigns, MOEVA has significantly enhanced brand visibility and customer engagement. The brand's focus on SEO optimization and content marketing has improved its online presence, driving organic traffic to its luxury swimwear collections. Email marketing campaigns, tailored to customer preferences and behaviors, have boosted online sales and customer retention. MOEVA's strategic use of data analytics in marketing decision-making has led to a more targeted and efficient approach, positioning it as a leader in the luxury fashion industry.
Similar to 4 Techniques to Succeed in Retaining your Customers (20)
Holiday Sales and Gift Card Statistics that eCommerce Merchants Should KnowM-Connect Media
The gift card is trendy for holiday sales and present PPT depicting statistics regarding it beautifully to give insights to Magento merchants who wish to leverage holiday seasons.
Newsletter Marketing for your eCommerce WebsiteM-Connect Media
This presentation by M-Connect Media highlights the importance of Newsletter Marketing. Important aspects of a Newsletter are also mentioned here. You will also learn how to increase your subscribers and retain them for long.
For online business owners, to ship their products is very important factor. So, in this tutorial, M-Connect Media has explained how to setup and configure all the default shipping methods which Magento has provided, such as flat rate, free shipping, UPS, USPS, FedEx, Table Rates, DHL. Check them out how to setup all Magento eCommerce Shipping methods.
Payment method is a required step to allow customers to buy products from your store. In this tutorial, M-Connect Media has provided Magento default payment methods options with how to configure PayPal, Authorize.net, Cash on Delivery,Bank Transfer Payment,Check / Money Order, Purchase Order payment methods in your Magento store .
M-connect media, A Magento eCommerce agency providing how to add products in your magento store step-by-step with product images and tags. Magento is widely used CMS but many store owners facing difficulties in uploading products sucessfully. So, this tutorial will help you to upload your products in Magento store easily without any errors.
M-Connect Media has provided complete guideline about how to install magento manually in this presentation. Magento is the most popular eCommerce platform to develop website with advanced features. So, here two main ways to install Magento are given. The one is to use the Softaculous autoinstaller available in cPanel and second is to install it manually. Check out.
Installing Magento Extension has many different methods. So, here M-Connect Media has provided installation tutorial on how to install Free (Community) & Paid (Commercial) extensions via Magento Admin Panel as well as via FTP/SSH.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
Buy Verified PayPal Account
Looking to buy verified PayPal accounts? Discover 7 expert tips for safely purchasing a verified PayPal account in 2024. Ensure security and reliability for your transactions.
PayPal Services Features-
🟢 Email Access
🟢 Bank Added
🟢 Card Verified
🟢 Full SSN Provided
🟢 Phone Number Access
🟢 Driving License Copy
🟢 Fasted Delivery
Client Satisfaction is Our First priority. Our services is very appropriate to buy. We assume that the first-rate way to purchase our offerings is to order on the website. If you have any worry in our cooperation usually You can order us on Skype or Telegram.
24/7 Hours Reply/Please Contact
usawebmarketEmail: support@usawebmarket.com
Skype: usawebmarket
Telegram: @usawebmarket
WhatsApp: +1(218) 203-5951
USA WEB MARKET is the Best Verified PayPal, Payoneer, Cash App, Skrill, Neteller, Stripe Account and SEO, SMM Service provider.100%Satisfection granted.100% replacement Granted.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
4 Techniques to Succeed in Retaining your Customers
1.
2. What is Customer Retention?
Before we go through the strategies for retaining customers, let us
first understand what actually is a customer retention?
‘Customer Retention’ is the rate with which we measure how
an eCommerce company is taking care of its customers over a
duration. After all the business is for the customers and the success
can be measurable through the customer satisfaction and retention.
Prepared By : M-Connect Media
3. • If you have a low retention rate, then you must what is going
wrong with your process.
• On the other hand, if you have a high retention rate, you should
make a strategy to maintain that rate.
Customer Retention Rate
Prepared By : M-Connect Media
4. How to Retain the Customers?
It is difficult to retain the customer if any of you is not paying
attention to another.
•For retaining your customers, you should have an exceptional user
experience, connection & communication with your customers and
education.
Prepared By : M-Connect Media
5. Techniques to Retain Customers
Here, we have included 4 techniques which will help
you in retaining your customers.
1.Find Out and Focus On Your Target Audience
2.Seek and Act on Customer Feedbacks
3.Boundless Improvement of User Experience
4.Apt Message after Sale
Prepared By : M-Connect Media
6. Find Out & Focus on Target Audience
• The first step which needs to be focused before actually
planning the customer’s retention is that an eCommerce
business needs to find out and focus on their target customers
as well as existing loyal customers. When you create the plan for
customer’s retention keeping in the mind your target audience,
it gives more profit or ROI than focusing on your new or
average customers.
Prepared By : M-Connect Media
7. Focus on Target Audience (Cont..)
• To identify your target customers, you can check the metrics
such as Purchase frequency, Customer Lifetime value, Price
sensitivity, Average order value etc.
• To increase the retention rate and conversion rate, you also
need to find out the annual rate of people leaving your site or
subscriptions or memberships.
• If you want to customize the retention process then you have to
track the purchase behavior of your customers.
Prepared By : M-Connect Media
8. What to Do?
•To enhance the conversion rate of your brand, you can use the
Net Promoter Score method. This will let you know about people
who like your products and services (promoters), people who
don’t like your products and services (detractors) and people have
neutral experience or perspective (Passive) about you.
•This will help you find out the group of people on whom you
could focus more for retaining them on your website.
Prepared By : M-Connect Media
9. Seek and Act on Customer Feedbacks
• The companies who take the customer feedbacks and reviews
seriously, become successful as compared to the customers who
don’t take that into account. A customer review not only help
to get your company credibility but it also helps to increase the
conversion rate and build trust.
Prepared By : M-Connect Media
10. Seek and Act on Customer Feedbacks
(Cont..)
• This happens because any new customer will first check the
review before they purchase your product. They will believe in
the review or feedback from others.
• Taking down the surveys or feedbacks from your customers
after they have made a purchase gives an opportunity to see the
pain points in real time and help you to see the areas of
improvements.
Prepared By : M-Connect Media
11. Seek and Act on Customer Feedbacks
(Cont..)
You can ask for an on-page-survey depending on the
following factors:
•Duration on the website
•At the step of “adding the items into their carts”
•Number of webpages browsed
•These feedbacks can help you to know the points using which
you can retain your customers.
Prepared By : M-Connect Media
12. What to Do?
•Take down all the feedbacks seriously whether it is a positive or a
negative one. If you have received a negative review, then take that
into consideration and correct your mistakes.
•This will increase the chances of building more customer faith in
you.
Prepared By : M-Connect Media
13. Boundless improvement of user experience
• For creating and improving the customer experience, it takes the
data for feedbacks and user’s site activity or purchase behavior.
But for this, you need to have not the best technology but also
upgrading systems.
• When you determine the satisfaction level of the customers
once they have made a purchase from you, it also reveals how
they interacted with your site, happiness they got, experience
they had and loyalty they have towards your website.
Prepared By : M-Connect Media
14. Boundless improvement of user experience
(Cont..)
• If you want to provide the exceptional shopping experience to
your customers, then you have to make sure that you prepare
and follow a personalized approach. It not only gives them a
personal touch but also connect with them emotionally. And
this will give you long term loyal customers and increasing sales
rate.
Prepared By : M-Connect Media
15. •To make a personalized touch, you can find out about the
emotional motivators and execute your motivation plan.
•Let us consider Ease and Convenience as the emotional motivator
for your targeted customers. You should use such messages or
designs which offer ease and convenience to your customers while
they are shopping from your website.
Prepared By : M-Connect Media
Boundless improvement of user experience
(Cont..)
16. •For Example :
Nettleton Shoes, have a special section on their website which
offers a chance to try their 1-2 pairs of shoes at their home before
they actually take the decision of buying those.
Prepared By : M-Connect Media
Boundless improvement of user experience
(Cont..)
18. What to Do?
You must concentrate on providing a personalized and emotional
touch to your customers. The emotionally connectivity between
the business and customers ultimately establishes the trust factor
and improves the sales.
Prepared By : M-Connect Media
19. Apt Message after Sale
• Before you send the emails or message after a sale, you should
know about the purchase history of that particular customer.
Don’t send a post sale message just after a week of a purchase. It
will not look relevant or it will be too early for those messages.
• You can send an email or message regarding cross selling
products as per the customer’s purchase history or behavior.
Prepared By : M-Connect Media
20. Apt Message after Sale (Cont..)
• For Example:
Amazon has sent a post-sale email to its customer which also
included cross selling products.
Prepared By : M-Connect Media
22. What to Do?
• In order to retain your customers through post sale messages is
to send them cross selling products, new items in the same
category or reminder of consumable products.
•This will help you keep the track of their purchase and also
connect with them.
Prepared By : M-Connect Media
23. Conclusion
• You may have some shortcuts to succeed in retaining your
customers. But those shortcuts will not last long. You need to
seek the data and take it seriously for creating the customer
retention strategy. Don’t forget that if you are successful in
retaining your customers, then those customers will bring value,
sales and success to your business.
• However, understand and learn from the points discussed in
this presentation and retain your customers.
Prepared By : M-Connect Media
24. Do you want more sales, more profit?
For an eCommerce business, it is very crucial to gain credibility
and popularity. And you can achieve that through your loyal
customers.
So, what do you do to retain your old/targeted
customers?
visit : https://www.mconnectmedia.com/ecommerce-consulting
/. You can also share your suggestions or points and ask the
questions via comments also. We would be happy to talk to you!
Prepared By : M-Connect Media
25. Contact Us
M-Connect Media
Website : https://www.mconnectmedia.com/
E-mail : info@mconnectmedia.com
Phone : +1 (319) 804-8627
Touch with us :
https://twitter.com/mconnectmedia
https://www.facebook.com/mconnectmedia/
https://plus.google.com/u/0/+Mconnectmedia
https://www.pinterest.com/mconnect/
https://www.linkedin.com/company/m-connect-media