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Dynamics Day 2016 - Digital transformation with Microsoft Dynamics 365
The document discusses the transformation of businesses in the fourth industrial age, emphasizing the importance of adopting a digital-first approach through digital transformation. It highlights how Microsoft Dynamics 365 can enhance customer engagement, empower employees, optimize operations, and transform product development. Additionally, it showcases the built-in intelligence and analytics capabilities of Dynamics 365 to improve business processes and decision-making.
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Dynamics Day 2016 - Digital transformation with Microsoft Dynamics 365
- 1. The power ofa digital-first business We are now in the fourth industrial age: technology is fundamentally changing the way we live and work—and ultimately determines how businesses grow and innovate. In response to this shift, companies are rapidly going through a digital transformation journey and prioritising a digital-first model. In Your Roadmap to a Digital First Business, Microsoft leaders have come together for a powerful conversation on how to navigate, rethink and optimise for a digital-first world. In this ebook, discover how digital transformation can: • Deepen customer engagement • Empower employees • Optimise operations • Transform products Dynamics 365 Download Now
- 2. Simon Davies Vice President,Dynamics Asia Microsoft
- 5. Digital Transformation withMicrosoft Dynamics
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- 8. Microsoft Dynamics 365 Businessapplications
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- 11. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing +Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
- 12. Purpose-built Built for yourbusiness, works with existing systems Implement business processes across silos Start with what you need, expand at your own pace Dynamics 365
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- 17. Productive Productivity where youwant to work Immersive user experience with Office 365 Available on iOS, Android, Windows and web Dynamics 365
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- 20. “Dynamics 365 isa beautiful system to use aesthetically and functionally… it is very similar to the Office 365 apps our people are already using. This familiarity enables us to introduce new things to the field more easily than we have with any other program.” Christian Redford-Smith, Finance Planning Manager, TGI Fridays UK
- 21. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing +Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
- 22. Intelligent Built-in Artificial Intelligence Out-of-boxdata visualizations and BI Transformational Advanced Analytics platform Dynamics 365
- 23. Dynamics 365+ CortanaIntelligence
- 24. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing +Adobe Built-in Artificial Intelligence Relationship Insights Lead Scoring Cross-Sell/Up-Sell Knowledge Base Insights Demand Forecasting Cash Flow Forecast Product Recommendations Preemptive Service Resource Optimization Predictive Sales and Inventory Forecast Intent Analysis Sentiment Analysis
- 25. Spend more timeselling with automated data capture of customer communication across Dynamics 365 and Office 365 Relationship Insights
- 26. Stay on topof your relationships Relationship Insights
- 27. Automated personal salesassistance makes you more productive Relationship Insights Opportunity at risk Open Opportunity Sidney Higa just opened your email Open Email
- 28. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing +Adobe Built-in Artificial Intelligence Relationship Insights Lead Scoring Cross-Sell/Up-Sell Knowledge Base Insights Demand Forecasting Cash Flow Forecast Product Recommendations Preemptive Service Resource Optimization Predictive Sales and Inventory Forecast Intent Analysis Sentiment Analysis
- 29. Business Intelligence analytics acrossall your Dynamics data
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- 32. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing +Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent
- 33. Adaptable Common Data Serviceacross all your business Automate tasks by integrating across applications Build apps without writing code using PowerApps Dynamics 365
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- 38. “Visualizing the powerof data in an easy, simple and straightforward fashion is absolutely critical for us. Microsoft’s cloud technology has helped us get much better data, on site and in real time where our people need it most. And that is absolutely essential for us to be successful.” Christophe Beck, President of Nalco Water, an Ecolab company
- 39. Microsoft Sales Customer Service Field Service Project Service Automation Operations Financials Marketing +Adobe Purpose-built Productive Adaptable Business apps in the cloud Intelligent