Dynamics Day 2016 keynote: Achieving true platform productivity
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James Page discusses achieving true platform productivity, with Lorraine Taylor, CEO of Variety – the Children’s Charity providing a case study of platform productivity in action.
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Dynamics Day 2016 keynote: Achieving true platform productivity
- 3. Variety – the Children’s Charity 26 years in New Zealand Variety - the Children's Charity is a champion for Kiwi kids Help sick, disabled and disadvantaged Kiwi kids to reach their full potential Targeted to each child’s individual needs and circumstances Each year we help over 13,000 children to have brighter futures through our national programmes
- 4. New Zealand Today Our experience of growing up is not the reality for many Kiwi kids 1 in 3 Kiwi kids are living in poverty, 148,000 in material hardship Going without things we take for granted - a warm home, own bed, a decent pair of shoes, the opportunity to participate in sports Significant barrier to a child’s future personal success • Lower paid employment or unemployment • Criminal offending • Mental health problems • Welfare dependency
- 5. Variety’s Response Recognition of the complex, unique nature of each child’s circumstances Need for flexible support, tailored to each child’s individuals needs Variety’s Kiwi Kid Sponsorship Programme fills this gap Currently helps 2,700 children, providing the essentials each child would otherwise go without – basic clothing, shoes, school stationery, warm bedding, school uniform, medicine, or school camp Support extends beyond the physical, to psychological including self- esteem, confidence, and being able to fit in with their peers.
- 6. Our Challenge – 10,000 children High levels of child poverty. Growing waiting list. Big ambition. Reached staffing and infrastructure capacity Variety needed a technology solution to support growth and resolve: • Labourious manual processes • Paper-based applications and supporting documents • Multiple staff handling requirements (duplication) • Stand-alone systems with no integration Needed a solution which was cost effective, robust, integrated – meeting future needs without scaling up staff or overhead costs.
- 7. The Solution “All-in-One” Microsoft cloud solution Bringing together multiple technologies to provide a seamless and efficient experience for Variety’s stakeholders All in the cloud; • Microsoft Office 365 • Microsoft Dynamics NAV 2016 • Microsoft CRM Online 2016 • Microsoft ADX Studio - Portal
- 8. The Results AWESOME! Saves time It’s great that sponsors can choose the child they’d like to support From day one we have been able to set up business processes and reports that were simply not possible before We have been able to automate admin tasks and provide instant automated feedback to our supporters
- 9. Variety’s Future The Microsoft solution will enable Variety to significantly increase the number of children we can support: • Better journey for all stakeholders • Select a child to sponsor through the online portal • Improved staff efficiency and accuracy • Timely analysis of fundraising campaigns and events • Intelligent workflow analysis to effectively manage staff 600+ desperate kids on our waiting list today $1.50 a day to change a life. $1.50 a day to give a Kiwi kid the start to life they deserve.