This document summarizes the benefits of membership in the Digital Signage Association (DSA). It notes that DSA aims to advance the digital signage, interactive kiosk, and mobile industries through advocacy, education and networking. Membership provides opportunities to connect with other users/deployers and vendors, publish content, attend events, access resources and discounts, and more. The DSA works to help members learn, promote their business, and find new opportunities for success in their industry.
Most people believe that creating a successful fundraising database happens through data entry. The reality is that data entry is only useful if the data allows you to get the output you need. This webinar will help define the most effective ways to get your data working for you instead of fighting with you.
Wayne Hicks, executive director of the BDPA Education and Technology Foundation, made a presentation at the April 2008 program meeting hosted by BDPA Washington DC chapter. He tried to share his answer to the question, "Why BDPA in Washington DC?"
Virtual Chapters: Should we or shouldn't we?Billhighway
There are lots of questions when it comes to virtual chapters. Do they provide value? Are they successful? How can we make existing ones stronger? If these are questions you are facing with your chapters, you should watch this webinar! We cover volunteer roles, technology, membership models, financial banking and ultimately, answer the question: how do your chapters go virtual?
Prepping for 2022: Chapter Virtual Idea SwapBillhighway
With 2021 winding down, what’s ahead for chapters? COVID will still be “a thing” and, for some, budgets will still be in flux. We can expect there will be challenges and new opportunities galore. So we put our collective heads together to think positively and proactively about 2022. We offered some tips based on 2021 and collaborated on how to prepare for next year. Participants shared lessons learned, ideas tried and solutions found.
Emerging Hybrid Models: World Chambers CongressGreg Melia, CAE
A presentation on ACCE's Horizon Initiative: Chambers 2025 as well as examples and guidance for Chambers of Commerce considering modifying their membership and relationship structures. Presented at the 9th World Chamber Congress in Torino, Italy June 11 2015.
Most people believe that creating a successful fundraising database happens through data entry. The reality is that data entry is only useful if the data allows you to get the output you need. This webinar will help define the most effective ways to get your data working for you instead of fighting with you.
Wayne Hicks, executive director of the BDPA Education and Technology Foundation, made a presentation at the April 2008 program meeting hosted by BDPA Washington DC chapter. He tried to share his answer to the question, "Why BDPA in Washington DC?"
Virtual Chapters: Should we or shouldn't we?Billhighway
There are lots of questions when it comes to virtual chapters. Do they provide value? Are they successful? How can we make existing ones stronger? If these are questions you are facing with your chapters, you should watch this webinar! We cover volunteer roles, technology, membership models, financial banking and ultimately, answer the question: how do your chapters go virtual?
Prepping for 2022: Chapter Virtual Idea SwapBillhighway
With 2021 winding down, what’s ahead for chapters? COVID will still be “a thing” and, for some, budgets will still be in flux. We can expect there will be challenges and new opportunities galore. So we put our collective heads together to think positively and proactively about 2022. We offered some tips based on 2021 and collaborated on how to prepare for next year. Participants shared lessons learned, ideas tried and solutions found.
Emerging Hybrid Models: World Chambers CongressGreg Melia, CAE
A presentation on ACCE's Horizon Initiative: Chambers 2025 as well as examples and guidance for Chambers of Commerce considering modifying their membership and relationship structures. Presented at the 9th World Chamber Congress in Torino, Italy June 11 2015.
Driving Member Engagement by Showing #VolunteerLoveBillhighway
Mark your calendars: National Volunteer Week is April 19-25th! It’s the perfect opportunity to start thinking about ways to show your chapter volunteers the appreciation they deserve all year-round. Volunteering is one of the stickiest forms of member engagement, and happy volunteers can keep your association chapters on track for years to come. Given that 20-25% of staff labor in associations come from volunteer members, it’s a worthwhile effort to utilize recognition in creating a supportive environment. Let’s draw from research and our own community for a dynamic discussion on ways to spotlight association volunteers and celebrate volunteering in all aspects!
Social Media (and other magic tricks) - Rotary Club of Redcliffe Cityredclifferotary
http://rotaryredcliffecity.org/ Slides from a talk to the Rotary Club of Redcliffe City by Mick Cullen
How to capture and promote the important work that Rotary does in the community and to attract like-minded local business leaders.
April 10-16, 2016 is National Volunteer Appreciation Week…and because we love volunteers, we’re celebrating all month long. On Thursday, April 7 thought leader Peter Houstle, CEO of Mariner Management shared his perspective on why volunteers are the indispensable human link to the professions and industries we serve. They are the air we breathe — subject matter experts, “free” labor, and our bosses. The webinar also included an exploration of data and examples of how organizations can make this relationship a true win-win:
▪︎ Real world examples of successful volunteer management programs for a variety of association sizes and structures;
▪︎ Essential attributes of highly effective volunteer management systems that will work best for your association;
Chapter Performance Reimagined: Taking Your Association's Growth to the Next ...Billhighway
Throughout COVID-19, we’ve seen a lot of associations wrestling with the impact of lower revenue and declining membership. But what if your components could help turn that around for you? In times like these, where many associations are not able to have large in-person conferences, chapters and affiliates can be used to deliver member-value locally in ways that National cannot. By empowering your components, associations can increase member engagement and retention, growing both revenue and membership. In this webinar, we touch on ways you can significantly mobilize your components to better serve members and create a win/win for your members, your chapters, and your association.
We traditionally focus on resources, tools, and insights that help you and your chapters without being a commercial for Billhighway. This webinar is different, so we want to be upfront about it. In times like these, associations need Billhighway more than ever. So we’re breaking with tradition and focusing this webinar on demonstrating how the Billhighway solution can help component-based associations solve the unique challenges of our current times. We wanted to share this detail with you ahead of time and encourage you to invite your executive director, CEO, CFO, and other senior-level leaders to hear a message they won’t want to miss.
Grow Membership with an Online Community SolutionHigher Logic
Heather McNair, Vice President of Engagement Strategy at Higher Logic, the leading cloud-based community platform, and Kevin Ordonez, Owner and Founder at .orgCommunity, a digital communications and technology group serving associations, presented on Growing Membership with an Online Community Solution.
The discussed how associations can use online communities to expand their member base and increase retention. They also covered case studies and examples of organizations that use communities to:
- Drive engagement with an active and engaged online community
- Create a rich knowledge base of member-generated content
- Boost member participation and collaboration using pre-populated member data
At Doccle we give end users a key role in the organization that lets them influence the future of our digital platform. In this presentation you will find out how we put this community-driven vision into practice. Do not hesitate to contact us with your feedback or to ask some questions.
Traditionally, associations have been designed to serve either organizational trade members or the individual professionals who work in such organizations. But increasingly, associations are realizing that there is a third option: intentionally designing business models to serve both the individual and the organization. (Presentation at CalSAE Seasonal Spectacular December 2014. Portions of the presentation repurposed from ASAE14, co-presented with Tony Rossell, Marketing General, Inc. and Krista Barnes.)
Chapter Chat: How A CRP Helped Turn Around A 15-Year Membership DeclineBillhighway
With more than 1,500 clubs and 185,000 members, a membership drop of 2% year over year for 15 consecutive years can really impact your bottom line, leaving you with a crisis on your hands. Rick Rangel, Director of Growth at the Northern California Golf Association (NCGA) had chapters that were drowning. NCGA was at a crossroads. They’d been doing the same thing over and over again with their clubs and expecting different results. Rick realized they weren’t giving their chapter leaders the tools they needed to be successful.
- Club officers found one-off tools on their own, and their data did not automatically flow up to HQ.
- Onboarding processes and value propositions differed from club to club.
- Chapter websites were a huge pain and branding issues were rampant.
- On average, club officers easily put in 40 hours every quarter, volunteering their time and energy, so burnout happened often.
Sound familiar? From off-brand chapter websites to AWOL officers, Rick shares his chapters-in-crisis experience. Tune in to find out what tools, tips, and tricks he used to prevent major mayhem. Under Rick’s helm, NCGA has been able to correct course, now seeing 6% membership growth year over year since 2016. Regardless of your components' structure, you’ll benefit from the CRP advice we share in this webinar.
Watch on YouTube: https://www.youtube.com/watch?v=j73G4s5L4FM
Brought to you by 2019 CEX Sponsor: memberplanet (https://www.memberplanet.com/)
Learn about recent updates to Rotary.org, and My Rotary,
what we’re working on now, and what’s in store for the future.
We’ll listen to your feedback, talk about our decision-making
process, share how we’re measuring success, and offer tips
for sharing your Rotary success stories with our team.
Driving Member Engagement by Showing #VolunteerLoveBillhighway
Mark your calendars: National Volunteer Week is April 19-25th! It’s the perfect opportunity to start thinking about ways to show your chapter volunteers the appreciation they deserve all year-round. Volunteering is one of the stickiest forms of member engagement, and happy volunteers can keep your association chapters on track for years to come. Given that 20-25% of staff labor in associations come from volunteer members, it’s a worthwhile effort to utilize recognition in creating a supportive environment. Let’s draw from research and our own community for a dynamic discussion on ways to spotlight association volunteers and celebrate volunteering in all aspects!
Social Media (and other magic tricks) - Rotary Club of Redcliffe Cityredclifferotary
http://rotaryredcliffecity.org/ Slides from a talk to the Rotary Club of Redcliffe City by Mick Cullen
How to capture and promote the important work that Rotary does in the community and to attract like-minded local business leaders.
April 10-16, 2016 is National Volunteer Appreciation Week…and because we love volunteers, we’re celebrating all month long. On Thursday, April 7 thought leader Peter Houstle, CEO of Mariner Management shared his perspective on why volunteers are the indispensable human link to the professions and industries we serve. They are the air we breathe — subject matter experts, “free” labor, and our bosses. The webinar also included an exploration of data and examples of how organizations can make this relationship a true win-win:
▪︎ Real world examples of successful volunteer management programs for a variety of association sizes and structures;
▪︎ Essential attributes of highly effective volunteer management systems that will work best for your association;
Chapter Performance Reimagined: Taking Your Association's Growth to the Next ...Billhighway
Throughout COVID-19, we’ve seen a lot of associations wrestling with the impact of lower revenue and declining membership. But what if your components could help turn that around for you? In times like these, where many associations are not able to have large in-person conferences, chapters and affiliates can be used to deliver member-value locally in ways that National cannot. By empowering your components, associations can increase member engagement and retention, growing both revenue and membership. In this webinar, we touch on ways you can significantly mobilize your components to better serve members and create a win/win for your members, your chapters, and your association.
We traditionally focus on resources, tools, and insights that help you and your chapters without being a commercial for Billhighway. This webinar is different, so we want to be upfront about it. In times like these, associations need Billhighway more than ever. So we’re breaking with tradition and focusing this webinar on demonstrating how the Billhighway solution can help component-based associations solve the unique challenges of our current times. We wanted to share this detail with you ahead of time and encourage you to invite your executive director, CEO, CFO, and other senior-level leaders to hear a message they won’t want to miss.
Grow Membership with an Online Community SolutionHigher Logic
Heather McNair, Vice President of Engagement Strategy at Higher Logic, the leading cloud-based community platform, and Kevin Ordonez, Owner and Founder at .orgCommunity, a digital communications and technology group serving associations, presented on Growing Membership with an Online Community Solution.
The discussed how associations can use online communities to expand their member base and increase retention. They also covered case studies and examples of organizations that use communities to:
- Drive engagement with an active and engaged online community
- Create a rich knowledge base of member-generated content
- Boost member participation and collaboration using pre-populated member data
At Doccle we give end users a key role in the organization that lets them influence the future of our digital platform. In this presentation you will find out how we put this community-driven vision into practice. Do not hesitate to contact us with your feedback or to ask some questions.
Traditionally, associations have been designed to serve either organizational trade members or the individual professionals who work in such organizations. But increasingly, associations are realizing that there is a third option: intentionally designing business models to serve both the individual and the organization. (Presentation at CalSAE Seasonal Spectacular December 2014. Portions of the presentation repurposed from ASAE14, co-presented with Tony Rossell, Marketing General, Inc. and Krista Barnes.)
Chapter Chat: How A CRP Helped Turn Around A 15-Year Membership DeclineBillhighway
With more than 1,500 clubs and 185,000 members, a membership drop of 2% year over year for 15 consecutive years can really impact your bottom line, leaving you with a crisis on your hands. Rick Rangel, Director of Growth at the Northern California Golf Association (NCGA) had chapters that were drowning. NCGA was at a crossroads. They’d been doing the same thing over and over again with their clubs and expecting different results. Rick realized they weren’t giving their chapter leaders the tools they needed to be successful.
- Club officers found one-off tools on their own, and their data did not automatically flow up to HQ.
- Onboarding processes and value propositions differed from club to club.
- Chapter websites were a huge pain and branding issues were rampant.
- On average, club officers easily put in 40 hours every quarter, volunteering their time and energy, so burnout happened often.
Sound familiar? From off-brand chapter websites to AWOL officers, Rick shares his chapters-in-crisis experience. Tune in to find out what tools, tips, and tricks he used to prevent major mayhem. Under Rick’s helm, NCGA has been able to correct course, now seeing 6% membership growth year over year since 2016. Regardless of your components' structure, you’ll benefit from the CRP advice we share in this webinar.
Watch on YouTube: https://www.youtube.com/watch?v=j73G4s5L4FM
Brought to you by 2019 CEX Sponsor: memberplanet (https://www.memberplanet.com/)
Learn about recent updates to Rotary.org, and My Rotary,
what we’re working on now, and what’s in store for the future.
We’ll listen to your feedback, talk about our decision-making
process, share how we’re measuring success, and offer tips
for sharing your Rotary success stories with our team.
What is Persona development and how to create effective user persona?Advaiya Solutions, Inc.
Personas provide a noticeable advantage by creating a face to represent an entire group. Whether you need to better align your sales and marketing, build a new website, create a compelling content strategy, Advaiya persona development consultants can help you build effective personas to accelerate customer experience management.
Chief Customer Officer Forum (CCOF) hosted by Celtycs in India, a unique platform for Senior Managers in Customer Operations to meet and learn from their peers in various industry verticals
This is presentation that I gave at the 2009 National BDPA Technology Conference in Raleigh NC. The purpose of the discussion was to highlight ways to increase revenue growth for local BDPA chapters in today's rough economic climate.
Presented at the 2009 Society for New Communications Research (SNCR) Forum. This presentation showcases best practices and lessons learned about building online community for enterprise. Process, business goals and metrics for brand communities to thrive.
Ever wonder the value-proposition for annual membership in BDPA? Here is comprehensive list of the BDPA member benefits -- including program meetings, career center, networking, IT professional development and student programs.
This list created by BDPA Cincinnati chapter VP-Membership Management (Dalric Webb)
South Florida HDI Event: Mobility Creates Transparency and Increases Business...Eddie Vidal
In this session, attendees will learn how to:
Improve end-user satisfaction (employees and customers) by providing instant access to available services, self-service tools, and status updates for service requests.
Appease your CIO with instant access to real-time performance dashboards, emergency change requests, and customer satisfaction ratings.
Free IT support staff from their desk, allowing them to manage their entire workflows from their smart phone or tablet.
Give your Help Desk team the power to demonstrate the value they bring to organization.
Insights and ideas to drive association successGreg Melia, CAE
Presentation to American College of Physician chapter execs on membership, volunteer relations and a few trends to keep in mind to drive association success.
Building B2B Communities in a Low Trust WorldLou Ordorica
B2B communities exist to help companies attract and retain customers, improve productivity, decrease costs, and more. Learn how to create a trusted business community environment where relationships and opportunities flourish.
2. DSA Mission
To advance the growth and excellence of the
global digital signage, interactive kiosk and
mobile community through advocacy,
education and networking
3. DSA Members
41 (6%)
42 (6%)
User/Deployers
198 (30%)
369 (57%) Vendors
Individuals
Other
Note: User/Deployers are retailers, banks, airlines, restaurants, etc.
6. What are the benefits of membership and
how can you get the most from DSA?
7. Member Directory listing
Listing
includes web
link, main
contact name
and phone
number plus
“email us” form
Review your
description to verify
correctness &
important keywords
8. Opportunity to have press releases, case
studies & white papers published
Thought
leadership DSA weekly
e-newsletter
(8,800+ subscribers!)
DSA website
(52,556 unique
visitors in the past
12 months!)
10. Attend networking events
NYC Pre-Show Party
Nov. 8, 2011
DSA Dinner Cruise
San Francisco April 26, 2011
Watch video
DSA DFW Meetup
Sept. 15, 2011
11. Join one or more of our
LinkedIn groups
• DSA Digital Signage: 2,002 members
• DSA Self-Service & Kiosk: 1,241 members
• DSA Mobile: 208 members
12. Education: live and on-demand
webinars
Sponsors receive at Qualified speakers Great content
least 300 leads
13. Advisory Board
• Advises the Executive
Committee
• Two in-person meetings
per year
• Elects officers
• Participates in surveys,
planning meetings,
conference calls
15. Project help requests
Sales leads!
You can also
use the same
form to request
quotes from
fellow members
16. Speakers Bureau
We connect member-
experts with events
looking for speakers
17. Enter DSA Awards competitions
2011 Industry Deployer of the Year:
Jared Miller, managing director, self-service &
emerging technology, United Airlines
18. Exhibit at Customer Engagement
Technology World
Members save 10%
off exhibit booths
Two shows per year:
San Francisco &
New York City
19. Take advantage of member
discounts
• 15-20% off reports from DSA
• 10% off reports from Summit
Research Associates
• 10% off reports from VDC
Research
• $200 off PQ Media’s Global
Digital Out-of-Home Media
Forecast 2011-2015
20. Access the Members-Only Area
• Library of Best
Practices
• Archives of the
DSA Quarterly
• Lease Payment
Calculator
• ROI Calculator
21. Join a Council, Committee or Task Force
• Digital Signage Council • Education Committee
• Mobile Council • Marketing & PR Committee
• Self-Service Kiosk Council • Membership Committee
• User/Deployer Council • Eco-Green Task Force
• Best Practices Committee • ROI Task Force
22. Sign up your staff to receive our
newsletters
weekly
Sign up as many people on your staff as you wish!
23. Do you have a question you If we don’t know the
can’t find the answer to? answer, we’ll probably
know where to find it.
Is there someone you would
like to meet, need help We are happy to make an
contacting a company or introduction for you or provide the
finding a particular product? contact details needed.
Ask us!
24. Testimonials
“Being a member of DSA allows us to stay at the forefront of the
retail technology offerings.”
-- Kari [Blankenship] Hume, Retail Programs Manager, Cabela's, Inc.
"DSA brings professionalism & organization...effectively tapping the
entrepreneurial spirit of industry leaders."
-- David Little, Director of Marketing, Keywest Technology
“The Digital Screenmedia Association is home to the best
minds in the industry.”
-- Alex Richardson, Cross Channel Innovation Manager,
Polo Ralph Lauren
“I’m glad to be a part of DSA...it is an excellent organization
and great for the industry.”
-- Vincent John Vincent, President and Co-founder,
GestureTek Inc.
25. • In summary, DSA gives you tools to learn and stay on
top of the latest trends, technologies and applications
• DSA helps you be successful by
• Meeting people and companies
• Gaining access to knowledge base
• Saving time and money