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Solutions for
Future Home Care
Moderator: Karin van Beurden
•  Karin van Beurden Introduction
•  Mario de Zeeuw Obli – a healthy lifestyle
leads to self reliance
•  Joran van Leussen Wup – a hoist for at home
•  Robert Barnhoorn Casserole – a mealheater
for elderly
•  All Key insights and Next steps
Programme
Karin van Beurden
Professor (lector) Product Design,
Saxion UAS Enschede
Research area's
•  Target group centered design
•  Sustainability in design
•  Materials and technology in design
Head of
	
Ir. Karin van Beurden
Introduction
Solutions for Future Home Care
More	elderly	people	live	longer,	stay	longer	healthy	and	live	
longer	independent	at	home	
Cost	reduc7on		
Technology	is	the	solu7on	!?!
TECHNOLOGIE
Introduction
TECHNOLOGIE
patient
TECHNOLOGIE
family
Medical prof
Prof
caregivers
carers
physiotherapist
patient
From clients “depending on care” to focus on self-
sufficiency and well-being.
The professional caregiver needs new skills
–  higher skilled work, more flexible
–  gatekeeper,
–  coach informal caregiver
Network more important:
–  informal caregivers
–  neighborhood, municipal
–  other care/cure professionals
Trends
Solutions
New –not obvious-solutions are needed:
•  Clients: Every day life support (ADL)
•  Clients: medical related solutions
–  medication dispensing
–  solutions dementia, diabetes, COPD
•  To disburden the prof. caregiver
–  administration - safety
•  Communication
•  To disburden the carers
Mario de Zeeuw
©	Panton	BV	2015	Panton	-	designers	for	healthcare	
Mario	de	Zeeuw	
Senior	Industrial	Designer	
	
mario.dezeeuw@panton.nl
©	Panton	BV	2015	Panton	-	designers	for	healthcare
©	Panton	BV	2015	Panton	-	designers	for	healthcare	
Obli	-	A	healthy	lifestyle	leads	to	self-reliance
©	Panton	BV	2015	Panton	-	designers	for	healthcare	
Elderly	Dehydra7on		
At	elderly	age:	
S7mulus	to	drink	decreases	(physical)	
Less	day	rou7ne		
Less	social	contacts	
Mobility	declines	
Fear	for	incon7nence	
One	of	the	main	reasons	for	transferring	
elderly	from	nursing	home	to	hospital	care	is	
dehydra7on.
©	Panton	BV	2015	Panton	-	designers	for	healthcare	
It	started	with	Caritas	and		
Fresh	Idea	Factory	
Caritas	–	One	of	the	largest	welfare	
organisa7on	of	Germany	
Flüssigkeitszufuhr:	‘We	want	a	solu7on	which	
s7mulates	our	clients	in	home	care	to	drink	
regularly	and	sufficient.’		
‘We	want	to	monitor	their	drinking	behaviour.’	
None	of	the	available	solu7ons	was	suitable	
for	elderly.
©	Panton	BV	2015	Panton	-	designers	for	healthcare	
Obli	reminds	users	to	drink	regularly	
and	sufficient.	
Reminder	to	drink	
Monitoring	by	rela7ve	or	professional	
caregiver	
Feedback	about	the	amount	of	fluid	consumed
©	Panton	BV	2015	Panton	-	designers	for	healthcare	
Prototyping	and	tes7ng	
First	prototype	within	4	weeks	
End-user	par7cipa7on	during	development	process
©	Panton	BV	2015	Panton	-	designers	for	healthcare	
Importance	of	Interac7on	Design	in	
behaviour	change	
Minimize	resistance	
	
Obli	should	behave	like	a	friend:	
Easy	to	deal	with	
Reliable	–	Does	what	he	should	do	
Encourages	you	and	does	not	dictate	
You	are	in	control	of	your	friendship
©	Panton	BV	2015	Panton	-	designers	for	healthcare	
Importance	of	feedback	in	behaviour	
change	
Persuasive	principles	
Reminder	(trigger)	
Feedback	for	the	Caretaker	(mo7vates)
©	Panton	BV	2015	Panton	-	designers	for	healthcare	
Importance	of	feedback	in	behaviour	
change	
Persuasive	principles	
Reminder	(trigger)	
Feedback	for	the	Caretaker	(mo7vates)	
Monitoring	for	Caregiver	(embedding	social	
context)
©	Panton	BV	2015	Panton	-	designers	for	healthcare	
What	we	are	proud	of:	
Test	results	randomised	controlled	trial	(n=40):	
Significant	increase	in	fluid	intake	by	use	of	
Obli	(above	daily	recommended	amount)	
All	users	find	Obli	user	friendly	and	almost	all	
would	recommend	it	to	others.	
Design,	development	and	produc7on	in	the	
Netherlands	and	available	for	less	than	€100,-	
GIO	2014	-	Special	Award	for		
																								Excellence	Respect
©	Panton	BV	2015	Panton	-	designers	for	healthcare	
What	we	believe	for	successful	
products:	
Embed	your	end-users	early	in	the	design	
process	(Co-design).	
Knowledge	of	Persuasive	design	principles	is	
essen7al	when	designing	for	healthcare	(in	
par7cular	healthy	living).
©	Panton	BV	2015	Panton	-	designers	for	healthcare	
Mario	de	Zeeuw	
Senior	Industrial	Designer	
	
mario.dezeeuw@panton.nl
Joran van Leussen
Wup	
	a	hoist	for	at	home	
Joran	van	Leussen	
j.j.t.vanleussen@saxion.nl
Designing	for	care	at	Home	
RAAK project “Designing for Caregivers”
2011 – 2013 by Saxion, HU & partners
•  Who is the caregiver (prof&informal), needs, wishes, (professional)
difficulties to solve
•  Design and research methods suitable for this target group
•  Case studies:
•  Support stocking device
•  Digital patient care document
•  SOS nurse clock
•  …
Designing	for	care	at	home	
For	results	see:	www.ontwerpenvoorzorgthuis.nl	
Case: Hoist for at home
A mayor annoyance for
caregiver + client!
Case:	a	hoist	at	home	
Bernd	Pothof	
•  Home	environment	totally	
different	to	care	facility
A	hoist	at	home…	
•  Heavy	workload	for	caregivers	
•  Short	travel	distance	with	hoist
The	concept	
•  Foldable	under	bed	
•  Fixed	posi7on
Start	of	the	Wup	
•  From	concept	to	product	
•  Coopera7on	with	companies		
•  Granted	as	TFF	project
Evalua7on	of	scale	model	
•  Standing	near	the	bed	
•  Placing	the	wheelchair	
•  Risk	of	stumbling	
•  No	addi7onal	7me
First	prototype	
•  From	bed	to	wheelchair	
•  Contact	with	the	client	
•  Available	space	under	beds
Requirements
Second	prototype	
•  From	paper	to	prototype	
•  From	design	to	product
Design	preferences	of	elderly	
•  Less	‘dead’	 •  Organic	shapes	 •  Use	of	foils
Third	prototype
Third	prototype	
•  Foldable	
•  Compact	
•  At	home	
Thank	you!
Robert Barnhoorn
Robert Barnhoorn, Founder & Partner
SPARK DESIGN & INNOVATION
TRUE INNOVATION
WE DESIGN AND DEVELOP
MEANINGFUL AND SUSTAINABLE
BREAKTHROUGH PRODUCTS
ISECO | CASSEROLE
THANK YOU !
SPARK DESIGN & INNOVATION
Robert Barnhoorn – Founder & Partner
Home Care Solutions for the Elderly
Home Care Solutions for the Elderly
Home Care Solutions for the Elderly

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