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Copyright 2016 FUJITSU
Human Centric Innovation
in Action
Fujitsu
Day 2016
Dream of the smart city
Glen Koskela
Copyright 2016 FUJITSU
The big landscape
1
CC BY 2.0 photo credit: claes krantz https://www.flickr.com/photos/claesk/17234608925/
How to respond to these challenges?
Demographic change Energy issues Aging population
Urbanization Transportation and mobility Environmental sustainability
Water demand Public safety Natural disasters
Urban sprawl Size and cost of public sector Economic stagnation or decline
Network governance eGovernance Healthcare and assisted living
New public management Evidence-based policy-making Sustainable local economies
The diversity of European cities in terms of size,
demographic mix, as well as economic, social and
cultural heritage, gives them very different possibilities
for changing their development trajectory.
Copyright 2016 FUJITSU
CC BY 2.0 photo credit: https://www.flickr.com/photos/cogdog/24942655231/
What factors, enabled by digitalization, drive transformative evolution of cities?
Many different angles of a city –
smartness within each angle.
Most important: connecting
humans into the smart city.
A catch-all description: Smart City
2
There is a New Atlantis rising? Stay realistic.
“Smart City” is a guideline for the future.
Smart cities are not created, they evolve.
Nordic opportunity?
Smart city vs ‘smart rural area’ with some high density spots?
Copyright 2016 FUJITSU
Appreciable and measurable impact on the city?
3
Prototypes
Field trials
Living labs Demonstrations
Validations
Testbeds
What is the service design and deployment process afterwards?
CC BY 2.0 photo credit: https://www.flickr.com/photos/beglen/26934169766/
Pilots
Smart city initiatives, visions, demonstrators vs actual impact.
The problem with testbeds is… that they are testbeds. Although smart city projects
focus on a specific challenge,
they do not adequately
define whether that is, in
fact, the intended outcome,
or the process by which
(usually unidentified)
outcomes can be achieved.
Field trials
Clear thread is the reliance on single-outcome
approaches; what ‘will be’ or ‘should be’ without
establishing objective criteria upon which these futures
can be assessed in probability or path to outcomes.
From demos to transformation!
From trials to design!
From dreams to realism!
From ‘Atlantis’ to actually evolving city!
Copyright 2016 FUJITSU
Fujitsu’s approach to Smart City
4
A city is smart if it makes use of digital solutions built on intelligent sensing technology and decision
platforms, combined as a whole, to utilize its resources more efficiently, to improve the lives of its citizens,
to enhance quality and performance of urban services, and to promote economic and social progress.
ICT technology is used to contribute to society and people’s lives
Copyright 2016 FUJITSU
Digital-by-default
5
CC BY 2.0 photo credit: https://www.flickr.com/photos/zoghal/7275959170/
Shared digitized operations – straightforward & convenient – across city tiers and domains
Digitally-enabled population, straightforward and convenient services.
Infrastructure existence vs smart infrastructure vs usage and impact.
Physical-virtual, closed-open, service-leverage…
consider everything as a service wrapped around users needs.
Citizen expectations are in general
outrunning the capacity to evolve
city’s organizations and processes.
Copyright 2016 FUJITSU
Digitization of a city infrastructure
6
Smart tourism Smart parks
Smart streets Location services
Smart parking Safety
Open data Smart city hall
Infodisplays Smart traffic
Smart cycling Air quality
Traffic jams Smart lighting
Water leakage Waste disposal
Water quality Energy consumption
Noise maps Public transportation
Accidents Emergency vehicles
All objects of the built environment have a digital identification, their status information and
observation data is transmitted to city administration and made available for any service provider.
Services can be modeled, processed and mixed according to the needs of users.
Users participate in producing open and transparent information.
Openness enhances cooperation and competition.
Transparency improves cost-effectiveness.
Realizing smarter social infrastructures
Copyright 2016 FUJITSU
Open public data
7
Photo credit: http://data.london.gov.uk/
Tools for businesses, communities, public sector staff; innovative solutions for local challenges
Bringing this data to life and making it accessible and easy to spot correlations.
Cities have a lot of data, about population, health, waste,
education, income, mobility, events, construction works, traffic,…
Copyright 2016 FUJITSU
From apps to frameworks
8
Interoperable and scalable platform(s) that can be shared across cities – “CitySDK and APIs”
Public sector, especially cities, are turning to comprehensive tools
that can create a wide variety of apps for a wide variety of needs:
infrastructure, transportation, public safety, citizen engagement,…
More practical and simpler way to take on smart cities technology projects.
Make the process more efficient and less a jumble of tailor-made solutions.
Get smart cities projects shared or replicated across different cities.
Exposing relevant city context information in a common way.
Challenge: 1 app, 10 cities, multiple uses.
Platforms with their ability to connect
and deploy app marketplaces as an
invisible infrastructures based on data.
Copyright 2016 FUJITSU
CC BY 2.0 photo credit: Mathias Klang https://www.flickr.com/photos/wrote/2555966588/
Shifts in the future of administration
9
Impact on city administration but also on the public, companies and civil society at large
eServices – online services, citizen experience
eGovernance – internal efficiencies, exercise of authority
eDemocracy – influence and participation of the public
Transform public administration into an
instrument of sustainable development.
Delivery of social and economic outcomes.
Achieving broad public participation in decision-making.
Public sector innovation and modernization
Public-private-(-people)-partnerships
Citizen participation and engagement
Citizen-centric and citizen-directed government
Platforms for smart government
Interoperability among public administrations
On-line public services
Copyright 2016 FUJITSU
Driving Smart City innovation – how can we help?
10
LeanMyCity & Lean consultancy
Workplace Anywhere (End User Services)
Collaboration & Content management
National IDM/IAM as a Service, Biometrics
Social Command Centre (Service Desk)
Software license management
Public/private IaaS – government clouds
(Multi)cloud service and financial mgt
Service integration & management
Information Security and Data Privacy
City ERP for municipalities (Prisme)
Robotic Process Automation as a Service
Case and Document management, Portals
Business Intelligence for Cities
Digital forms, eServices, decision process
Digitalization of public administration
Digitalization of health services
Process integration (RunMyProcess)
Platform as a Service (iPaaS/PaaS)
Legacy modernization
Tracking of sensitive hazardous material
Geospatial data management (Spatiowl)
Track and trace RFID/IoT (GlobeRanger)
Smart City project expertise
- Environmental monitoring & mgmt
- Disaster prevention
- Smart agriculture (Akisai)
- Home care services
- Multimodal public transportation
- Smart parking & traffic monitoring
Turning city transformation into a reality: public services that are lean, smart, digital,
accessible, empowering, knowledge-driven, and secure
CC BY 2.0 photo credit: https://www.flickr.com/photos/jasonmilich1/8921024969/
Copyright 2016 FUJITSU
Multi-modal transport, journey planner & ticketing
Determine service needs in light of current traffic conditions.
Inform passengers about current mobility options.
Extend with digital ticketing and payment system.
Geospatial big data analytics: traffic, venues, weather, incidents,…
New and more integrated modes of
transportation, entirely novel concepts of
ownership for vehicles, and a trend towards
cooperative automated driving fuse with
rising demands of high livability in smart
cities that offer safe, affordable, and
sustainable transportation.
11
Copyright 2016 FUJITSU
Intelligent parking guidance
Automatic detection of car slot occupancy, policy violation(s) and accidents
CCTV based monitoring.
Detection of parking slot and area occupancy.
Detection of parking violation as for; bad parking
over multi-slots, illegal parking outside of slots.
Parking situation for administrators.
Available parking information for drivers.
Searching available parking site
closest to driver’s location.
Vacant slots information on a
digital signage at each parking site.
30% of traffic in city is caused by vehicles searching
for parking, causing pollution and economical loss.
Real-time information allows
unprecedented monitoring of urban
mobility infrastructure, and opens
up new potential for the exploitation of
unused vehicle capacity through
dynamic optimization algorithms.
12
Copyright 2016 FUJITSU
Environmental management
Real-time sensing and monitoring, analysis and simulation
Sensors measure air and water quality to monitor pollution.
Data collection, observation and analysis.
Monitoring and visualization.
Emission air: nitrogen oxide, sulfur dioxide,
hydrogen sulfide, carbon monoxide, dust,
wind direction and speed.
Industrial water/wastewater: chemical
oxygen, conductance, pH dissolved oxygen,
residue on evaporation, demand turbidity.
Disclosing environmental
information on air quality, water quality,
noise, soil and waste to the citizens
through gathering and analyzing data on
a variety of pollutants using sensors.
13
Copyright 2016 FUJITSU
Healthcare and assisted Living
Evidence-based clinician insight, treatment follow-up, and support for independent living
Using a variety of sensors to measure
gait (way of moving) and vital signs.
For care units, helping clinicians need to
build knowledge of the patients.
Monitor progress of treatment at home;
reducing readmission to hospital.
Assisted living using ambient and fixed
sensors, as well as wearables;
ability to quantify subtle changes and
support in-house care.
Evidence-driven healthcare has an enormous
potential to improve and augment quality and
access to healthcare services and citizens wellbeing.
14
Copyright 2016 FUJITSU15
CC BY 2.0 photo credit: https://www.flickr.com/photos/jimkillock/13929557601/
Improving the quality of life and making cities more sustainable
Exploring innovative ways to use technology and data to make life
in cities and villages safer, smarter and more sustainable.
Evolution towards digital services and smart cities
Shifts in technology for the
benefit of humanity, with
an emphasis on the latter.
Business-to-society (B2S).
Value for many.
Smart governance, living, mobility, environment, economy,
people,… Smart City is one where it’s easier to live.
- Place of advanced social progress,
- Platform for democracy, dialogue and diversity,
- Place of green or environmental regeneration,
- Place of attraction and an engine of growth.
Copyright 2016 FUJITSU

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Dream of the smart city

  • 1. Copyright 2016 FUJITSU Human Centric Innovation in Action Fujitsu Day 2016 Dream of the smart city Glen Koskela
  • 2. Copyright 2016 FUJITSU The big landscape 1 CC BY 2.0 photo credit: claes krantz https://www.flickr.com/photos/claesk/17234608925/ How to respond to these challenges? Demographic change Energy issues Aging population Urbanization Transportation and mobility Environmental sustainability Water demand Public safety Natural disasters Urban sprawl Size and cost of public sector Economic stagnation or decline Network governance eGovernance Healthcare and assisted living New public management Evidence-based policy-making Sustainable local economies The diversity of European cities in terms of size, demographic mix, as well as economic, social and cultural heritage, gives them very different possibilities for changing their development trajectory.
  • 3. Copyright 2016 FUJITSU CC BY 2.0 photo credit: https://www.flickr.com/photos/cogdog/24942655231/ What factors, enabled by digitalization, drive transformative evolution of cities? Many different angles of a city – smartness within each angle. Most important: connecting humans into the smart city. A catch-all description: Smart City 2 There is a New Atlantis rising? Stay realistic. “Smart City” is a guideline for the future. Smart cities are not created, they evolve. Nordic opportunity? Smart city vs ‘smart rural area’ with some high density spots?
  • 4. Copyright 2016 FUJITSU Appreciable and measurable impact on the city? 3 Prototypes Field trials Living labs Demonstrations Validations Testbeds What is the service design and deployment process afterwards? CC BY 2.0 photo credit: https://www.flickr.com/photos/beglen/26934169766/ Pilots Smart city initiatives, visions, demonstrators vs actual impact. The problem with testbeds is… that they are testbeds. Although smart city projects focus on a specific challenge, they do not adequately define whether that is, in fact, the intended outcome, or the process by which (usually unidentified) outcomes can be achieved. Field trials Clear thread is the reliance on single-outcome approaches; what ‘will be’ or ‘should be’ without establishing objective criteria upon which these futures can be assessed in probability or path to outcomes. From demos to transformation! From trials to design! From dreams to realism! From ‘Atlantis’ to actually evolving city!
  • 5. Copyright 2016 FUJITSU Fujitsu’s approach to Smart City 4 A city is smart if it makes use of digital solutions built on intelligent sensing technology and decision platforms, combined as a whole, to utilize its resources more efficiently, to improve the lives of its citizens, to enhance quality and performance of urban services, and to promote economic and social progress. ICT technology is used to contribute to society and people’s lives
  • 6. Copyright 2016 FUJITSU Digital-by-default 5 CC BY 2.0 photo credit: https://www.flickr.com/photos/zoghal/7275959170/ Shared digitized operations – straightforward & convenient – across city tiers and domains Digitally-enabled population, straightforward and convenient services. Infrastructure existence vs smart infrastructure vs usage and impact. Physical-virtual, closed-open, service-leverage… consider everything as a service wrapped around users needs. Citizen expectations are in general outrunning the capacity to evolve city’s organizations and processes.
  • 7. Copyright 2016 FUJITSU Digitization of a city infrastructure 6 Smart tourism Smart parks Smart streets Location services Smart parking Safety Open data Smart city hall Infodisplays Smart traffic Smart cycling Air quality Traffic jams Smart lighting Water leakage Waste disposal Water quality Energy consumption Noise maps Public transportation Accidents Emergency vehicles All objects of the built environment have a digital identification, their status information and observation data is transmitted to city administration and made available for any service provider. Services can be modeled, processed and mixed according to the needs of users. Users participate in producing open and transparent information. Openness enhances cooperation and competition. Transparency improves cost-effectiveness. Realizing smarter social infrastructures
  • 8. Copyright 2016 FUJITSU Open public data 7 Photo credit: http://data.london.gov.uk/ Tools for businesses, communities, public sector staff; innovative solutions for local challenges Bringing this data to life and making it accessible and easy to spot correlations. Cities have a lot of data, about population, health, waste, education, income, mobility, events, construction works, traffic,…
  • 9. Copyright 2016 FUJITSU From apps to frameworks 8 Interoperable and scalable platform(s) that can be shared across cities – “CitySDK and APIs” Public sector, especially cities, are turning to comprehensive tools that can create a wide variety of apps for a wide variety of needs: infrastructure, transportation, public safety, citizen engagement,… More practical and simpler way to take on smart cities technology projects. Make the process more efficient and less a jumble of tailor-made solutions. Get smart cities projects shared or replicated across different cities. Exposing relevant city context information in a common way. Challenge: 1 app, 10 cities, multiple uses. Platforms with their ability to connect and deploy app marketplaces as an invisible infrastructures based on data.
  • 10. Copyright 2016 FUJITSU CC BY 2.0 photo credit: Mathias Klang https://www.flickr.com/photos/wrote/2555966588/ Shifts in the future of administration 9 Impact on city administration but also on the public, companies and civil society at large eServices – online services, citizen experience eGovernance – internal efficiencies, exercise of authority eDemocracy – influence and participation of the public Transform public administration into an instrument of sustainable development. Delivery of social and economic outcomes. Achieving broad public participation in decision-making. Public sector innovation and modernization Public-private-(-people)-partnerships Citizen participation and engagement Citizen-centric and citizen-directed government Platforms for smart government Interoperability among public administrations On-line public services
  • 11. Copyright 2016 FUJITSU Driving Smart City innovation – how can we help? 10 LeanMyCity & Lean consultancy Workplace Anywhere (End User Services) Collaboration & Content management National IDM/IAM as a Service, Biometrics Social Command Centre (Service Desk) Software license management Public/private IaaS – government clouds (Multi)cloud service and financial mgt Service integration & management Information Security and Data Privacy City ERP for municipalities (Prisme) Robotic Process Automation as a Service Case and Document management, Portals Business Intelligence for Cities Digital forms, eServices, decision process Digitalization of public administration Digitalization of health services Process integration (RunMyProcess) Platform as a Service (iPaaS/PaaS) Legacy modernization Tracking of sensitive hazardous material Geospatial data management (Spatiowl) Track and trace RFID/IoT (GlobeRanger) Smart City project expertise - Environmental monitoring & mgmt - Disaster prevention - Smart agriculture (Akisai) - Home care services - Multimodal public transportation - Smart parking & traffic monitoring Turning city transformation into a reality: public services that are lean, smart, digital, accessible, empowering, knowledge-driven, and secure CC BY 2.0 photo credit: https://www.flickr.com/photos/jasonmilich1/8921024969/
  • 12. Copyright 2016 FUJITSU Multi-modal transport, journey planner & ticketing Determine service needs in light of current traffic conditions. Inform passengers about current mobility options. Extend with digital ticketing and payment system. Geospatial big data analytics: traffic, venues, weather, incidents,… New and more integrated modes of transportation, entirely novel concepts of ownership for vehicles, and a trend towards cooperative automated driving fuse with rising demands of high livability in smart cities that offer safe, affordable, and sustainable transportation. 11
  • 13. Copyright 2016 FUJITSU Intelligent parking guidance Automatic detection of car slot occupancy, policy violation(s) and accidents CCTV based monitoring. Detection of parking slot and area occupancy. Detection of parking violation as for; bad parking over multi-slots, illegal parking outside of slots. Parking situation for administrators. Available parking information for drivers. Searching available parking site closest to driver’s location. Vacant slots information on a digital signage at each parking site. 30% of traffic in city is caused by vehicles searching for parking, causing pollution and economical loss. Real-time information allows unprecedented monitoring of urban mobility infrastructure, and opens up new potential for the exploitation of unused vehicle capacity through dynamic optimization algorithms. 12
  • 14. Copyright 2016 FUJITSU Environmental management Real-time sensing and monitoring, analysis and simulation Sensors measure air and water quality to monitor pollution. Data collection, observation and analysis. Monitoring and visualization. Emission air: nitrogen oxide, sulfur dioxide, hydrogen sulfide, carbon monoxide, dust, wind direction and speed. Industrial water/wastewater: chemical oxygen, conductance, pH dissolved oxygen, residue on evaporation, demand turbidity. Disclosing environmental information on air quality, water quality, noise, soil and waste to the citizens through gathering and analyzing data on a variety of pollutants using sensors. 13
  • 15. Copyright 2016 FUJITSU Healthcare and assisted Living Evidence-based clinician insight, treatment follow-up, and support for independent living Using a variety of sensors to measure gait (way of moving) and vital signs. For care units, helping clinicians need to build knowledge of the patients. Monitor progress of treatment at home; reducing readmission to hospital. Assisted living using ambient and fixed sensors, as well as wearables; ability to quantify subtle changes and support in-house care. Evidence-driven healthcare has an enormous potential to improve and augment quality and access to healthcare services and citizens wellbeing. 14
  • 16. Copyright 2016 FUJITSU15 CC BY 2.0 photo credit: https://www.flickr.com/photos/jimkillock/13929557601/ Improving the quality of life and making cities more sustainable Exploring innovative ways to use technology and data to make life in cities and villages safer, smarter and more sustainable. Evolution towards digital services and smart cities Shifts in technology for the benefit of humanity, with an emphasis on the latter. Business-to-society (B2S). Value for many. Smart governance, living, mobility, environment, economy, people,… Smart City is one where it’s easier to live. - Place of advanced social progress, - Platform for democracy, dialogue and diversity, - Place of green or environmental regeneration, - Place of attraction and an engine of growth.