Industrial IoT
based on SAP
Technology
Fujitsu Connected
Enterprise
Glen Koskela
Fujitsu Fellow
CTO Nordic
Head of New Business Development
Copyright 2016 FUJITSU
Industrial Internet of Things (vs business/human)
1
Optimize: time, money, resources, experiences
Protect: loss, discomfort, injury, confusion
Industrial IoT Business IoT Human IoT
Hard operational rules. Self-directed and autonomous. Explicit or arbitrary actions trigger events. Interaction with people.
Copyright 2016 FUJITSU
Industrial Internet of Things (vs business/human)
2
Perform
Enforce continuous operational patterns for high
degree of assurance in repetitive tasks
Manage
Effectively monitor and manage services,
generate new patterns, find exceptions to them
Day-to-day life
Enhance quality of life and fundamental needs,
recognize patterns and respond to them
Experience
Enable discretionary wants & lifestyle improvement,
improve breadth & depth of experience of living
Industrial IoT Business IoT Human IoT
Hard operational rules. Self-directed and autonomous. Explicit or arbitrary actions trigger events. Interaction with people.
Efficiency
Improve operational efficiency and increase
visibility into core business functions
Transform
Generate new revenue streams, boost
value-add, change business model
Optimize: time, money, resources, experiences
Protect: loss, discomfort, injury, confusion
Copyright 2016 FUJITSU
Analyst view on IoT markets: ”factories”
Source: The Internet of Things: Mapping the Value Beyond the Hype, McKinsey Global Institute, June 2015
“Factories are likely to have the greatest
potential impact from IoT use”
Productivity improvements
Energy savings
Labor efficiency
Equipment maintenance
Inventory optimization
Worker health and safety
3
Fujitsu’s SAP capabilities
across industries
Copyright 2016 FUJITSU
Industrial IoT and manufacturing systems
4
Equipment/
Physical processes
Station/
Intelligent devices
Cell/SCADA
Control systems
Section/Area/
Manuf. operations
Facility/Plant
ERP/MRP/MES
Corporate
management
Internet of things (generic) Internet of Things (industrial)
Picture source: modified from Yuvaraj Athur Raghuvir, IoT Evangelist at SAP, following Purdue Reference Model
Collect every possible data
point that ever gets generated
since there is a value that can
be harvested at a later point.
Correlate large data sets,
typically curated, and work on
a query based approach for
operational & other analytics.
Things have a say in the business processes of
an organization in a direct and immediate way,
starting to guide and influence business decisions
and enriching workflows with context data.
Copyright 2016 FUJITSU
Enabling information flows across IT and OT
5
Manufacturing Operations –
MES
Physical Production / Manufacturing
Physical Process / Sensors / Analysers / Actuators
Manufacturing Control
Logic / Distributed / Batch
Business Processes - ERP
Production planning, order requirements, product
definitions, availability, electronic work instructions,
produced and consumed material, product tracking
and tracing information
Resource requests, material definitions,
product deliveries, material availability,
material lots, product shipments, equipment
assignments, maintenance requests,
maintenance progress, equipment
capabilities, maintenance schedule
Work instructions, recipes, set
points, process values, alarms,
adjusted set points, production
results
SAP Plant
Connectivity
SAP Plant
Connectivity
SAP MII
Manufacturing
Intelligence &
Integration
SAP MII
Manufacturing
Intelligence &
Integration
SAP OEE
Overall
Equipment
Efficiency
SAP OEE
Overall
Equipment
Efficiency
Different kind of IIoT needs depending on roles: operator, supervisor, manager, support,…
Copyright 2016 FUJITSU
What does it mean for Manufacturing Operations
Machine data
(Industrial
M2M/IoT)
Orchestrate edge
processes and
material/resource
movements (RFID/IoT)
Workplace safety/field processes
(location, wearables, workflows,
augmented reality)
Business
data
Business
Networks and
System of
Records
¾ ERP
¾ EAM
¾ SCM
¾ QM
¾ CRM
Plant/Field
6
Access IT and OT data for e2e visibility
Produce real-time processes, guide with policies
Automate and integrate processes across IT and OT
Enter, process, monitor and report on all changes
Re-engineer business processes
Copyright 2016 FUJITSU
Fujitsu Connected Enterprise
Convergence of SAP ERP and Shop Floor systems (aka ‘integration to operations’)
A move from
Operational Technology to
Industrial Internet of Things
Fujitsu & SAP:
40 year partnership
3500+ SAP consultants
8000+ SAP clients
>200 HANA migrations
Adding state,
condition, events, and
location to enable
context, intelligence,
prediction, and
optimization.
Digital transformation:
Plan transformation first,
digital second. Digital isn’t
better, better is better.
7
Copyright 2016 FUJITSU
IIoT applications enabled on SAP by Fujitsu
8
Industrial M2M - SAP MII
IT Systems
(SAP /
Non-SAP)
GlobeRanger iMotionSAP IoT Connectors
Connected Asset
Semantic Layer (ISO 15926 Data Model)
Industrial
Operational
Intelligence
Predictive
Maintenance
and Service
Manufacturing
Analytics and
Manufacturing
Performance
Management
Asset
Tracking and
Visibility
Semantic Layer (ANSI/ISA 95)
LIMS SCADA/
HMI
Plant Data
Collection
Wireless
Integration
EnvironmentalPlant
Historian
Plant
DB
DCS
PLC
Connected Manufacturing
Simplified Work
Management
Manufacturing
Execution
Quality Inspection
and Control
Connected Workers
Physical machinery & controllers
Intelligent & secure connectivity
Distributed edge services
Business processes
OT
IT
Copyright 2016 FUJITSU
IIoT analytics enabled on SAP by Fujitsu
9
SAP Manufacturing Suite (SAP ME, MII, PCo)
Laboratory
Management
System
Manufacturing
Execution System
Supervisory
control and data
acquisition/HMI
Plant Data
Collection
Wireless
Integration
Environmental
Building
Management
Plant
Historian
Plant DBDistributed Control System
Programmable Logic Controller
Automatic Data Entry (Machine Connectivity)
Collects the
data from the
edge and
combines it
with the (master)
data from the
backend system.
Visualisation
and analysis
takes place here.
Contains master
and transaction
data related to the
equipment.
Receives alerts
from the analysis
platform that will
trigger actions in
the backend.Equipment is made capable of collecting time series data while it is
operating and can send it to the network (directly or through site
data collection layer): location, speed, temp, pressure, power,…
Analytics Platform S/4HANA, SCM, CRM , …
§ Master data
§ (Aggregated) data storage
§ Maintenance planning
§ Alert and notification processingData Storage
Private Cloud / On-Premise
Monitoring Visualisation
HANA Cloud Platform / HANA
Copyright 2016 FUJITSU
Where Fujitsu Connected Enterprise can help?
10
Condition Based Maintenance
Collect sensor information on the equipment machine and
visualize the operation status
Asset Analytics
Analyze and display important KPIs of equipment
maintenance (MTBR and mean time to failure)
Work Manager
Utilize mobile device to enable work order confirmation,
input of work performance, work instruction from field site
Asset Health / Risk Management,
Operational Intelligence
Manage and analyze health, risk, compliance and
work performance of plant equipment in real time
Batch Manufacturing on MII
Collect information from shop flor system and ERP, and
visualize production status in real time
OEE / Production Execution
Quantifies in real time how well a manufacturing unit
performs relative to its designed capacity, during the
periods when it is scheduled to run
(Overall Equipment Effectiveness) and analyzes
performance deterioration
Quality Data Collection and Analytics
Collect data from the shop floor system and ERP to display
and analyze quality related information in real time
Quality Inspection and Control
Efficient working processes thanks to mobile/wearable
device and Augmented Reality technology
Industrial IoT enabled on on SAP
Copyright 2016 FUJITSU
A day in the life of…
“I think you better send someone here to fix this!”
CC BY 2.0 photo credit: https://www.flickr.com/photos/kitmondo/16346881481
The machine stopped
working, what should we do? First check the release on the
side behind the valve.
Which side?
How does the valve look like? A grey tube, around 15 cm
in diameter, three pipes.
I see one with two, is there
one at the back? No, all are visible, look from
other side
I can't find it, are we talking
about same machine?
Which model to you have?
I don't know, it’s 10 years old. What pressure is it made for?
I don't know, does it say it
somewhere?
Is there someone who knows?
11
Copyright 2016 FUJITSU
Cost of human error in industrial workflows
Increasing cost factor
CC BY 2.0 photo credit: https://www.flickr.com/photos/drainrat/16561191592/
Design Planning
Production
Inspection
Field use
Focus on error-prone workflows.
Focus on environments where humans are not present during normal operations.
Focus on environments where higher degree of expertise or safety is needed.
Focus on areas where you need to bridge talent-experience gaps.
12
Copyright 2016 FUJITSU
Remote experts and supervisors
Real time sharing
of remote imagery
and documents
CC BY 2.0 photo credit: https://www.flickr.com/photos/acwa/9969535664/; https://www.flickr.com/photos/intelfreepress/14186078395/ ; https://www.flickr.com/photos/swanaphotos/22295385472/
Communication between operators and supervisors delivering
expert support and sharing remote imagery real time
Deliver remote support where required for complex processes
13
Copyright 2016 FUJITSU
Inspection and maintenance of equipment
Checking of equipment,
repair, changing parts
and recording results
Log and update results on systems in real time
Authorize and log tasks, update results on systems in real time
CC BY 2.0 photo credit: https://www.flickr.com/photos/navalsurfaceforces/16256986827/; https://www.flickr.com/photos/savannahcorps/9272100226/; https://www.flickr.com/photos/greenmambagreenmamba/5234216674/
14
Copyright 2016 FUJITSU
Connected Workers
15
On-site maintenance, repair, and inspections for waterworks and sewerage facilities
Replaced paper and manual processes which were
quickly outdated or required extensive training.
Using augmented reality.
Operators can work more quickly and accurately with
real-time onsite access to data and central support.
Copyright 2016 FUJITSU
Connected Asset
Reduced operational and maintenance cost.
Transforming from preventive to predictive maintenance.
Converged IT and OT in power generation group for enterprise operations management
Reduced operational risk.
Risk avoiding benefits estimated
at multiple million USD.
Improved operational efficiency.
Manual hours saving estimated at thousands of hours per year.
Copyright 2016 FUJITSU
Connected Asset
17
Need to increase efficiency and effectiveness of mobile field
force, with particular issue with asset management and parts
Van as virtual warehouse – managing physical assets for field force engineering
Increased workforce productivity
Optimization of parts
Decreased repeat visits
Increased customer satisfaction
Copyright 2016 FUJITSU
Connected Manufacturing
18
GE Turbines, a part of GE Power,
manufacturing massive and
expensive gas turbines for power
and electricity generation.
Manufacturing of massive and expensive gas turbines for power and electricity generation
Reduction of $Ms inventory write-offs
(30% in 2016, 80% by end of 2018).
Efficient warehouse operations.
Critical parts visibility.
Improved on-time shipping.Need to increase parts and supply
chain visibility and cut average
seek time for critical components
to improve productivity and
customer satisfaction.
Copyright 2016 FUJITSU

Industrial IoT based on SAP Technology

  • 1.
    Industrial IoT based onSAP Technology Fujitsu Connected Enterprise Glen Koskela Fujitsu Fellow CTO Nordic Head of New Business Development
  • 2.
    Copyright 2016 FUJITSU IndustrialInternet of Things (vs business/human) 1 Optimize: time, money, resources, experiences Protect: loss, discomfort, injury, confusion Industrial IoT Business IoT Human IoT Hard operational rules. Self-directed and autonomous. Explicit or arbitrary actions trigger events. Interaction with people.
  • 3.
    Copyright 2016 FUJITSU IndustrialInternet of Things (vs business/human) 2 Perform Enforce continuous operational patterns for high degree of assurance in repetitive tasks Manage Effectively monitor and manage services, generate new patterns, find exceptions to them Day-to-day life Enhance quality of life and fundamental needs, recognize patterns and respond to them Experience Enable discretionary wants & lifestyle improvement, improve breadth & depth of experience of living Industrial IoT Business IoT Human IoT Hard operational rules. Self-directed and autonomous. Explicit or arbitrary actions trigger events. Interaction with people. Efficiency Improve operational efficiency and increase visibility into core business functions Transform Generate new revenue streams, boost value-add, change business model Optimize: time, money, resources, experiences Protect: loss, discomfort, injury, confusion
  • 4.
    Copyright 2016 FUJITSU Analystview on IoT markets: ”factories” Source: The Internet of Things: Mapping the Value Beyond the Hype, McKinsey Global Institute, June 2015 “Factories are likely to have the greatest potential impact from IoT use” Productivity improvements Energy savings Labor efficiency Equipment maintenance Inventory optimization Worker health and safety 3 Fujitsu’s SAP capabilities across industries
  • 5.
    Copyright 2016 FUJITSU IndustrialIoT and manufacturing systems 4 Equipment/ Physical processes Station/ Intelligent devices Cell/SCADA Control systems Section/Area/ Manuf. operations Facility/Plant ERP/MRP/MES Corporate management Internet of things (generic) Internet of Things (industrial) Picture source: modified from Yuvaraj Athur Raghuvir, IoT Evangelist at SAP, following Purdue Reference Model Collect every possible data point that ever gets generated since there is a value that can be harvested at a later point. Correlate large data sets, typically curated, and work on a query based approach for operational & other analytics. Things have a say in the business processes of an organization in a direct and immediate way, starting to guide and influence business decisions and enriching workflows with context data.
  • 6.
    Copyright 2016 FUJITSU Enablinginformation flows across IT and OT 5 Manufacturing Operations – MES Physical Production / Manufacturing Physical Process / Sensors / Analysers / Actuators Manufacturing Control Logic / Distributed / Batch Business Processes - ERP Production planning, order requirements, product definitions, availability, electronic work instructions, produced and consumed material, product tracking and tracing information Resource requests, material definitions, product deliveries, material availability, material lots, product shipments, equipment assignments, maintenance requests, maintenance progress, equipment capabilities, maintenance schedule Work instructions, recipes, set points, process values, alarms, adjusted set points, production results SAP Plant Connectivity SAP Plant Connectivity SAP MII Manufacturing Intelligence & Integration SAP MII Manufacturing Intelligence & Integration SAP OEE Overall Equipment Efficiency SAP OEE Overall Equipment Efficiency Different kind of IIoT needs depending on roles: operator, supervisor, manager, support,…
  • 7.
    Copyright 2016 FUJITSU Whatdoes it mean for Manufacturing Operations Machine data (Industrial M2M/IoT) Orchestrate edge processes and material/resource movements (RFID/IoT) Workplace safety/field processes (location, wearables, workflows, augmented reality) Business data Business Networks and System of Records ¾ ERP ¾ EAM ¾ SCM ¾ QM ¾ CRM Plant/Field 6 Access IT and OT data for e2e visibility Produce real-time processes, guide with policies Automate and integrate processes across IT and OT Enter, process, monitor and report on all changes Re-engineer business processes
  • 8.
    Copyright 2016 FUJITSU FujitsuConnected Enterprise Convergence of SAP ERP and Shop Floor systems (aka ‘integration to operations’) A move from Operational Technology to Industrial Internet of Things Fujitsu & SAP: 40 year partnership 3500+ SAP consultants 8000+ SAP clients >200 HANA migrations Adding state, condition, events, and location to enable context, intelligence, prediction, and optimization. Digital transformation: Plan transformation first, digital second. Digital isn’t better, better is better. 7
  • 9.
    Copyright 2016 FUJITSU IIoTapplications enabled on SAP by Fujitsu 8 Industrial M2M - SAP MII IT Systems (SAP / Non-SAP) GlobeRanger iMotionSAP IoT Connectors Connected Asset Semantic Layer (ISO 15926 Data Model) Industrial Operational Intelligence Predictive Maintenance and Service Manufacturing Analytics and Manufacturing Performance Management Asset Tracking and Visibility Semantic Layer (ANSI/ISA 95) LIMS SCADA/ HMI Plant Data Collection Wireless Integration EnvironmentalPlant Historian Plant DB DCS PLC Connected Manufacturing Simplified Work Management Manufacturing Execution Quality Inspection and Control Connected Workers Physical machinery & controllers Intelligent & secure connectivity Distributed edge services Business processes OT IT
  • 10.
    Copyright 2016 FUJITSU IIoTanalytics enabled on SAP by Fujitsu 9 SAP Manufacturing Suite (SAP ME, MII, PCo) Laboratory Management System Manufacturing Execution System Supervisory control and data acquisition/HMI Plant Data Collection Wireless Integration Environmental Building Management Plant Historian Plant DBDistributed Control System Programmable Logic Controller Automatic Data Entry (Machine Connectivity) Collects the data from the edge and combines it with the (master) data from the backend system. Visualisation and analysis takes place here. Contains master and transaction data related to the equipment. Receives alerts from the analysis platform that will trigger actions in the backend.Equipment is made capable of collecting time series data while it is operating and can send it to the network (directly or through site data collection layer): location, speed, temp, pressure, power,… Analytics Platform S/4HANA, SCM, CRM , … § Master data § (Aggregated) data storage § Maintenance planning § Alert and notification processingData Storage Private Cloud / On-Premise Monitoring Visualisation HANA Cloud Platform / HANA
  • 11.
    Copyright 2016 FUJITSU WhereFujitsu Connected Enterprise can help? 10 Condition Based Maintenance Collect sensor information on the equipment machine and visualize the operation status Asset Analytics Analyze and display important KPIs of equipment maintenance (MTBR and mean time to failure) Work Manager Utilize mobile device to enable work order confirmation, input of work performance, work instruction from field site Asset Health / Risk Management, Operational Intelligence Manage and analyze health, risk, compliance and work performance of plant equipment in real time Batch Manufacturing on MII Collect information from shop flor system and ERP, and visualize production status in real time OEE / Production Execution Quantifies in real time how well a manufacturing unit performs relative to its designed capacity, during the periods when it is scheduled to run (Overall Equipment Effectiveness) and analyzes performance deterioration Quality Data Collection and Analytics Collect data from the shop floor system and ERP to display and analyze quality related information in real time Quality Inspection and Control Efficient working processes thanks to mobile/wearable device and Augmented Reality technology Industrial IoT enabled on on SAP
  • 12.
    Copyright 2016 FUJITSU Aday in the life of… “I think you better send someone here to fix this!” CC BY 2.0 photo credit: https://www.flickr.com/photos/kitmondo/16346881481 The machine stopped working, what should we do? First check the release on the side behind the valve. Which side? How does the valve look like? A grey tube, around 15 cm in diameter, three pipes. I see one with two, is there one at the back? No, all are visible, look from other side I can't find it, are we talking about same machine? Which model to you have? I don't know, it’s 10 years old. What pressure is it made for? I don't know, does it say it somewhere? Is there someone who knows? 11
  • 13.
    Copyright 2016 FUJITSU Costof human error in industrial workflows Increasing cost factor CC BY 2.0 photo credit: https://www.flickr.com/photos/drainrat/16561191592/ Design Planning Production Inspection Field use Focus on error-prone workflows. Focus on environments where humans are not present during normal operations. Focus on environments where higher degree of expertise or safety is needed. Focus on areas where you need to bridge talent-experience gaps. 12
  • 14.
    Copyright 2016 FUJITSU Remoteexperts and supervisors Real time sharing of remote imagery and documents CC BY 2.0 photo credit: https://www.flickr.com/photos/acwa/9969535664/; https://www.flickr.com/photos/intelfreepress/14186078395/ ; https://www.flickr.com/photos/swanaphotos/22295385472/ Communication between operators and supervisors delivering expert support and sharing remote imagery real time Deliver remote support where required for complex processes 13
  • 15.
    Copyright 2016 FUJITSU Inspectionand maintenance of equipment Checking of equipment, repair, changing parts and recording results Log and update results on systems in real time Authorize and log tasks, update results on systems in real time CC BY 2.0 photo credit: https://www.flickr.com/photos/navalsurfaceforces/16256986827/; https://www.flickr.com/photos/savannahcorps/9272100226/; https://www.flickr.com/photos/greenmambagreenmamba/5234216674/ 14
  • 16.
    Copyright 2016 FUJITSU ConnectedWorkers 15 On-site maintenance, repair, and inspections for waterworks and sewerage facilities Replaced paper and manual processes which were quickly outdated or required extensive training. Using augmented reality. Operators can work more quickly and accurately with real-time onsite access to data and central support.
  • 17.
    Copyright 2016 FUJITSU ConnectedAsset Reduced operational and maintenance cost. Transforming from preventive to predictive maintenance. Converged IT and OT in power generation group for enterprise operations management Reduced operational risk. Risk avoiding benefits estimated at multiple million USD. Improved operational efficiency. Manual hours saving estimated at thousands of hours per year.
  • 18.
    Copyright 2016 FUJITSU ConnectedAsset 17 Need to increase efficiency and effectiveness of mobile field force, with particular issue with asset management and parts Van as virtual warehouse – managing physical assets for field force engineering Increased workforce productivity Optimization of parts Decreased repeat visits Increased customer satisfaction
  • 19.
    Copyright 2016 FUJITSU ConnectedManufacturing 18 GE Turbines, a part of GE Power, manufacturing massive and expensive gas turbines for power and electricity generation. Manufacturing of massive and expensive gas turbines for power and electricity generation Reduction of $Ms inventory write-offs (30% in 2016, 80% by end of 2018). Efficient warehouse operations. Critical parts visibility. Improved on-time shipping.Need to increase parts and supply chain visibility and cut average seek time for critical components to improve productivity and customer satisfaction.
  • 20.