1. JAMIE DRANIAS
23814 W. Amboy St., Plainfield, IL 60544
(630) 212-2091
Jmeann14@gmail.com
Summary
Seasoned support representative with a passion for customer satisfaction using strong communication
skills and high energy. Versatile team player with will well rounded competencies in back office and
customer facing functions.
Experience
Depuy Synthes (A Johnson & Johnson Company), Burr Ridge, IL 2007-Present
Operations and Sales Support Coordinator
Oversaw and managed daily operations across multiple high volume territories for Depuy orthopedic
products and services. Responsible for interactions as liaison between customers, sales team, and the
logistics team as well as back office administration including purchasing, inventory management, billing
and issue/case management.
 Involved in pre-sales prospecting with onsite pitches across Chicagoland area physician and
surgeon centers.
 Planned and executed over 30 marketing events in the field with orthopedic surgeon audience
 Designated Healthcare Compliance Coordinator for sales team
 Received in-depth product training, sterilization processing per FDA guidelines and observed
surgical procedures as part of sales support team.
Signature Enterprises, Lombard, IL 2006-2007
Team Manager
Direct marketing and sales initiatives for the cosmetic lines for retailers Liz Claiborne and Victoria Jackson
 Completed intensive, fast-track management training program in preparation for office operation
 Generated and pursued over 100 business and individual leads daily through multiple
communication outlets
 Recruited, trained, and evaluated potential sales staff for the company
 Controlled and managed inventory and daily production using Ownerville.com
Microdynamics Group, Naperville, IL 2004-2006
Executive Assistant
 Directly supported the CEO and Director of Human Resources by managing schedules and travel
arrangements
 Acted instrumentally in coordinating and planning sales presentations for our potential clients
 Partnered with the Human Resources team to write, edit and refine personnel policies
Skills/Certifications
 AS400
 Microsoft Word, Excel, and PowerPoint
Education
Lewis University
 Graduated December 2005, Applied Sociology, B.A. & Political Science, B.A.